Best Operations Jobs in Chicago | Built In Chicago

Operations Jobs in Chicago


Experience Director

Strata Decision Technology
4 hours ago
An Experience Director will lead customers on their journey to continuously increase the value they receive from Strata Decision’s products and services.  The Experience Director will develop relationships with the executive teams across several health systems and own the delivery of Strata’s world class customer experience.  

Manager, Support Operations

Consultant, Continuous Improvement

Analyst II Operations Systems

Peapod Digital Labs
4 hours ago
Measure the impact of major programs/initiatives on consumer behavior and perceptions, the response to varieties of digital experience testing, updating and explaining business results, uncovering cause/effect relationships, and understanding relative returns on investments. Development of forecasting models to predict the impact of potential actions or programs being considered. Determine of relevant data sources applicable to the business question and diligently verify the data quality and accuracy of the results. Partner with the client teams to determine business objectives, key drivers of the success measures and identify KPIs to collect and measure. Continually assess the utility of ongoing reporting to optimize the set of reports used for business measurement. Develop strong client relationships that enable learning about the business and how their work directly impacts decisions. For specific projects, draw out critical information that impacts the learning objectives and incorporate into all work.

Manager, Network Expansion

Manager, Network Optimization

Digital Promo & Pricing Lead

Administrative Assistant II

Executive Assistant

Digital Assortment Lead

Load 3 more jobs7 jobs at Peapod Digital Labs

Integration Engineer

Echo Global Logistics
4 hours ago
As an Integratilon Engineerr on the Echo Global Logistics IT team, you will contribute to the mapping and management of Echo’s client EDI/API integrations. Our continued goal after the very successful acquisition of Command Transportation is to simplify transportation for our customers and carriers, and our technical capabilities if one of our largest competitive advantages in an ever growing market.

NOC Analyst

3rd Shift Account Coordinator

Arity - Kafka Administrator

10 hours ago
Manage large scale multi-nodes Kafka cluster environments residing on AWS. Handle all Kafka environment builds, including design, capacity planning, cluster setup, performance tuning and ongoing monitoring. Perform high-level, day-to-day operational maintenance, support, and upgrades for the Kafka Cluster. Creation of key performance metrics, measuring the utilization, performance and overall health of the cluster. Capacity planning and implementation of new/upgraded hardware and software releases as well as for storage infrastructure. Research and recommend innovative, and where possible, automated approaches for system administration tasks. Ability to closely calibrate with product managers and lead engineers.

Customer Support Specialist

10 hours ago
The Customer Success team is a hybrid of account management and customer support. We work with innovative companies looking for a way to make their online reputation management more efficient. We pride ourselves on providing friendly, patient, and concise next-level support to optimize the customer’s road to success. An ideal candidate has at least 1 year experience working in customer service, customer support, community management, or account management, preferably in a SaaS environment. 

Head of Risk

10 hours ago
Optiver is looking for a Head of Risk to lead and oversee our Chicago Risk group. The Head of Risk will play an integral role to the success of Optiver by continually developing our risk systems, methodologies and limits, ensuring a high level of protection against loss. The ideal candidate will bring a clear, long-term vision to how we can continuously enhance and develop our risk strategies and will apply strong leadership capabilities to oversee & develop our risk team.

Relationship Manager, Cryptoassets

10 hours ago
We are looking for a Relationship Manager to join a team of highly talented business development, traders, relationship managers and researchers in our Chicago office. As part of this team, you will be tasked with enhancing existing counterparty relationships and developing new business opportunities with those counterparties on a global basis. Given the nature of this market, you will also be expected to understand changes occurring real-time. This is a unique opportunity for someone to leverage their financial markets sales experience in a new way.

Senior Desktop Systems Engineer

Network Project Specialist

Functional Architect

North Suburbs
14 hours ago
Walgreens is looking for a Functional Architect to join one of the largest initiatives in our company, Pharmacy Renewal. The Walgreens Pharmacy Renewal efforts seek to design and build the largest, most advanced pharmacy infrastructure in the world from the ground up. Empowered to operate as an innovation center, this effort represents one of Walgreens most important programs at both global and local levels. US, UK and Italy based teams will be leveraging the most advanced and exciting technologies to build on Walgreens strategic vision to service the 13,100 plus pharmacy-led, health and wellbeing retails stores Worldwide.

Monitoring Engineer I - Azure

TRIRIGA Architect

IT Analyst II

Director, IT: Demand Management, Planning & Analysis

IT Engineer II (Backup)

DevOps - IT Engineer II

IT Analyst II (Information Security Analyst)


Associate Technical Architect

SAP Service Lead

Associate Engineer

Technical Architect VoIP

IT Engineer II

IT Engineer II

IT Engineer I

Director, IT Technical Operations

Technical Architect VoIP

Associate, Technical Architect

SAP Basis Technician

IT Principal Technical Architect

Telecom Expense Manager, Associate IT Manager

Technical Architect - Monitoring Systems

IT Technical Architect/Full Stack Developer

IT Engineer II (Wireless)

IT Engineer III, Digital Engineering

IT Analyst II- (Information Security Analyst)

IT Engineer III

Associate Engineer

Associate Engineer

Director, IT Cloud Delivery

Load 10 more jobs31 jobs at Walgreens

Associate Director

14 hours ago
bswift is looking for an Associate Director to join our Direct Implementation Team. The primary objective of this position is to manage and inspire bswifts client services team to produce client raves. The Associate Director of Client Services serves as leader to ensure the highest level of quality in our delivery of new client implementations and on ongoing service. 

Project Specialist

Health Concierge

Client Relationship Manager

IT Scrum Master

Health Concierge

Client Benefit Analyst

Supvr, Service Operations

Load 4 more jobs8 jobs at bswift

Service Desk Lead

14 hours ago
Directly manage Service Desk Associates and Interns.  Direct their work and hold accountable for tasks. Monitor team metrics and address any bottlenecks/issues with ticket resolution.  Focus on Service Level Agreements and ensuring the team is meeting commitments. Assist with mentoring and coaching for the team.  Build skills and train, team members. Act as an escalation point and expert for the team.  Assist with leading and directing of work for the broader team on projects and initiatives. Manage team on-call schedule and triage rotation.  Disseminate to the team any new rules or processes to follow. Work with the business to identify gaps or problems with existing processes.  Drive change. Act as quality control for the team-- addressing team ticket quality, responsiveness, thoroughness, ticket hygiene, etc. Help smooth onboarding and offboarding experience to ensure no misses.  Continue to improve new hire documentation and processes. Bring technical skills, and become application owner, for the software we use. Be able to manage project work--direct team to finish tasks and hold them accountable. Identify gaps in documentation and drive initiative to fill out our wikis. Able to perform all the tasks that we ask of the SD technicians. Be flexible.  We're growing and we need to continue to change to help the company grow.

Restaurant Fulfillment Specialist

Senior Customer Care Trainer

Quality Coordinator

Lead, Network Operations Center

Account Advisor (Mandarin- Speaking Preferred!)

Sr. Manager, Market Operations

Director, Strategic Partnerships

Manager, Market Operations

Account Advisor, Enterprise Accounts

Director of Corporate IT

Contact Center Manager

Load 8 more jobs12 jobs at Grubhub

Senior Director - Customer Experience

Tribune Publishing
14 hours ago
This individual will be a key member of the consumer-focused leadership team and will be accountable for developing and executing our customer experience strategy to build a sustainable, institutionalized customer-obsessed culture. This leader will serve as an evangelist and senior advisor that will own a deep portfolio of influence and responsibilities that will be critical in meeting our goals and creating lasting value for the organization and its customers.

Senior Mainframe Solution Architect

14 hours ago
Mainframe Senior Solutions Architect leverages knowledge of IBM mainframe technology to help document, shape, and direct the technology roadmap for Ensono and for our clients. Work directly with senior executives and leadership to identify and address technology gaps, strategic goals, and business imperatives impacted by infrastructure technologies. Suggest new technologies or new approaches to achieve business goals. Develop methodologies to integrate technology innovation with existing governance and enterprise architecture processes. Provide fully costed solution architecture to meet client and prospective client requests. Maintain and update documentation related to organization-wide IT activities and technology roadmaps. Communicate progress and direction through formal presentations, collaborative meetings, and content publishing to mixed audiences.

Manager Information Technology, Info Sys

Director, Global Change Management

Global Facilities Manager

Client Support Engineer Level 2

Client Manager

Senior Network Engineer-Implementation

Expert Storage Engineer

Associate Production Control Analyst- Night Shift

Senior Network Engineer

Production Control Analyst

Consultant - Procurement (Contractor)

Consultant - Procurement (Contractor)

Consultant - Procurement (Contractor)

Senior IBMi Systems Engineer

Senior Client Success Manager

Load 10 more jobs16 jobs at Ensono

Administrative Assistant

Guaranteed Rate
15 hours ago
Manage all aspects of office including Administrative and Operations. Coordinate Pipelines with direct ownership, management and communication with internal staff and clients. Constantly assess loan progression to insure all deadlines are met or exceeded. Assist with Marketing efforts to boost local name brand.

Customer Service Loan Servicing

Insurance Client Service Representative

Office Administrator

Disclosure Manager

Office Services Coordinator

Customer Service Representative

General Office Assistant

Operations Assistant

Office Assistant

Load 6 more jobs10 jobs at Guaranteed Rate

VP, Merchandising

FTD Companies
16 hours ago
The Vice President, Merchandising Strategy oversees drives and tracks vital strategic initiatives across the merchandising organization. He/She will be responsible for i) key strategic presentations and weekly/monthly business reviews required to drive business performance and ii) Implementation of key merchandising and business initiatives designed to deliver the corporate transformation. This role will manage a team of operators with oversight of FTD's key merchandising projects across FTD, ProFlowers and Gourmet foods merchandising teams. This leader will partner with key business leaders and ensure that all projects are implemented promptly and in ways that are consistent with the organizational priorities. This person will also lead the analysis/approaches to support these high priority initiatives to provide insights into strategic decisions for leadership.

Customer Service Representative

Senior Manager, Customer Service

Member Success Advocate

Manager, Customer Service

Load 1 more jobs5 jobs at FTD Companies

Supply Chain Coordinator

Fast Radius
16 hours ago
Company Overview Fast Radius is leading the industrial-grade 3D printing revolution. Strategically partnered with UPS, Fast Radius enables fast production of industrial parts at global scale with an advanced digital platform. We are the end-to-end partner for companies looking to embrace additive and on-demand manufacturing: supporting clients with product design, engineering, testing and validation – all the way to global manufacturing and

Network Support Engineer, English/Portuguese Bilin…

Cisco Meraki
17 hours ago
As a Network Support Engineer, you will be responsible for providing quality technical support for our growing client and partner base. You will diagnose problems and troubleshoot the entire Meraki product line, including our wireless access points, security appliances, and switches. Our support engineers are foremost problem-solvers passionate about networking, and we seek talented, enthusiastic and tech-savvy individuals to build upon our


18 hours ago
The Technical Business Analyst, Associate, known internally as an Associate Technical Integration Engineer, is a unique hybrid of engineering, consulting and technical project management responsibilities.  It requires a wide range of technical skills, solution design and a desire not just for what the answer is, but how things work and why.  You'll have the opportunity to solve challenging technical problems, working with other Conversant engineering teams to understand the system and assist with improving it. 









Load 5 more jobs9 jobs at Conversant

Administrative Assistant - Sales Support (Hiring I…

Northwest Suburbs
19 hours ago
The Sales Administrator will be joining a very ambitious and competitive sales force comprised of inside and outside sales representatives and managers. The Sales Administrator is responsible for providing the sales team, Sales Managers and VP of Sales high-level administrative support.

Client Services Representative

Current Client Consultant

Manager, Market Launch

Procurement Specialist IT

Travel Manager - Procurement Specialist

Load 2 more jobs6 jobs at Paylocity

Client Operations Administrator

19 hours ago
We're looking for an organized and highly motivated Administrator to join our Portfolio Operations team. Our Portfolio Operations team works directly with our Retail partners to facilitate the management and servicing of managed accounts. You will be responsible for taking on a wide range of administrative functions and assist the entire team in their efforts. The ideal candidate is highly organized, detail-oriented, has excellent writing skills, and the drive to get things done in a timely and efficient manner.

Administrative Assistant

McDonald's Technology
19 hours ago
McDonald’s Global Data and Analytics department needs a top notch Administrative Assistant. This is an excellent opportunity to build upon your professional experience in a fast-paced and team-oriented environment. You will be a critical team member and will perform a wide variety of specialized and administrative functions. The top candidate will possess strong organizational and communication skills and a consistent track record of getting results.

Incident Response Manger

Identity Service Manager

IT Service Delivery Manager

Manager of Enterprise Services-TRIRIGA

Network Operations SDM

Oracle BI - Support Manager

Senior IT Demand/Capacity Manager

Senior Provider Relationship Manager, VMO

Director, Digital Supply Chain

Retail Solution Architect – IT Architecture Services

Load 7 more jobs11 jobs at McDonald's Technology

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $39,361
Min: $28K
Max: $57K
Office Manager $52,355
Min: $20K
Max: $102K
Operations Associate $52,439
Min: $32K
Max: $85K
Technical Support $53,793
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $60,813
Min: $40K
Max: $85K
Client Success Manager $69,024
Min: $37K
Max: $135K
Business Analyst $70,655
Min: $35K
Max: $124K
Customer Support Manager $72,639
Min: $37K
Max: $130K
Operations Manager $82,618
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Senior Business Analyst $92,820
Min: $67K
Max: $125K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Operations $117,357
Min: $80K
Max: $185K
Director of Customer Success $121,500
Min: $70K
Max: $190K
Vice President of Operations $175,958
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $226,281
Min: $135K
Max: $600K

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