Best Operations Jobs in Chicago | Built In Chicago

Operations Jobs in Chicago

260

Support Engineer

Kenna Security
Chicago
23 minutes ago
+21
We’re looking for an energetic and driven Support Engineer who will be responsible for the technical troubleshooting and resolution of our customers' support issues. You'll be a part of a growing and experienced engineering team. You will work closely with others to learn the answers to complex and interesting technical questions and issues. Candidates should have experience in technical support roles and should feel comfortable troubleshooting potentially unfamiliar issues across a variety of technology.

Atlassian Suite Administrator

Discover Financial Services
North Suburbs
4 hours ago
+30
We are looking for an experienced Atlassian Suite Administrator to help manage configuration, implement customization, reporting, manage plug-ins, and help with all Jira and Confluence related questions and tasks. You will be responsible for the operation & maintenance of the internal Atlassian Jira & Confluence applications and will work closely with teams as you champion these applications throughout our company.

Sr. Risk Analyst

Senior IT Auditor

Service Reliability Engineer

Principal Solutions Architect

Senior Principal Application Architect

2019 Summer Northern Illinois University Campus Innovator

Lead AML Systems Administrator

Lead Network Engineer

Lead Voice Engineer

BT Campus Innovator

Load 7 more jobs11 jobs at Discover Financial Services

Manager of E-Commerce

GoHealth
Chicago
6 hours ago
+38
This role, reporting into the VP of Marketing Operations, will be responsible for developing the strategy to scale GoHealth’s e-commerce platform. As a [role], you will be constantly iterating and improving the online platform by improving sales conversion and cementing the best customer journey. You will have a pension for innovation, collaboration and working autonomously to successfully drive this high visibility initiative for GoHealth!

Administrative Assistant

IT Support Specialist

Strategy & Operations Associate

Windows Systems Administrator

Load 1 more jobs5 jobs at GoHealth

Customer Experience Teammate

Scout Alarm
Chicago
10 hours ago
The Role: Scout Alarm is currently seeking a Customer Experience Teammate who is interested in joining a quickly growing, funded startup focused on smart home security. This CX teammate will build a personal relationship with our community, answer customer questions and issues via phone/email/community forum, provide technical troubleshooting, and take ownership over any other tasks that pop-up throughout the day. We're looking for someone who

IT Risk and Compliance Analyst

Morningstar
Chicago
11 hours ago
+16
The IT Risk and Compliance Analyst will assist in supporting Morningstar’s compliance related responsibilities. This individual will help document security processes and procedures, ensure current and future compliance obligations are met, assist in identifying and following up on information security risks, manage 3rd party risk management program, respond to customer RFP’s, RFI’s and contract reviews and create metrics for reporting compliance status to senior management. This position is based in our Chicago office. 

Customer Success Manager

Associate Customer Success Manager

Service Desk Team Lead

Customer Success Manager, Morningstar Direct

IT Disaster Recovery Analyst

Relationship Manager

Operations Manager - Licensed Data Products

Director, Infrastructure - North America

Director of Global Customer Success

Director of Automated Portfolio Solutions

Load 7 more jobs11 jobs at Morningstar

Manager, Production Infrastructure

Grubhub
Chicago
11 hours ago
+31
Production experience with servers, operating systems (Windows, CentOS, Ubuntu), Virtualization, and patching Direct technical experience in supporting storage systems (direct attached, SAN/NAS, etc.). Has been responsible for production network hardware (F5, Brocade & Cisco switch technologies, VLAN, VIP, etc.) and architecture. Experience working with and managing third party production dependencies. Production experience with VMWare vSphere. Extensive experience in automating infrastructure, previously owned implementing multiple solutions: puppet, ansible, salt, chef, terraform or similar tools.

Account Advisor (Mandarin- Speaking Preferred!)

Sr. Manager, Market Operations

Driver Specialist

Director, Strategic Partnerships

Account Advisor, Enterprise Accounts

Senior Director of Corporate IT

Contact Center Manager SHIFT: 12:00 PM - 9:30 PM (Sunday & Monday OFF)

Director, Workforce Management

Senior Contact Center Manager

Restaurant Fulfillment Specialist

Load 7 more jobs11 jobs at Grubhub

Administrative Assistant

Relativity
Chicago
14 hours ago
+21
Provides analytical and specialized administrative support to relieve executive, administrative, and line and staff managers of complex details and advanced administrative duties. Executes special or continuous research and data analysis tasks. Analyzes problems, determines approach, compiles and analyzes data, and prepares reports/recommendations. Coordinates activities between departments and outside parties. Contacts company personnel at all organizational levels to gather information and prepare reports. Work is generally of a critical or confidential nature. Assignments may be found in various functional areas. 

Product Manager - Corporate IT

Manager.Customer Support

Senior Application Administrator - Atlassian

IT Business Analyst

Load 1 more jobs5 jobs at Relativity

Manager, Customer Success (Onboarding)

ActiveCampaign
Chicago
14 hours ago
+48
As the Onboarding Manager at ActiveCampaign, you are part of a Customer Success team that is focused on cultivating strong relationships and loyalty with more than 70,000 businesses around the world. Our customers rely on ActiveCampaign to make smarter business decisions based on data-driven analytics and workflows. We pride ourselves by being the primary point of contact for all of our customers and are dedicated to providing personalized experiences to each and every brand.

Manager, Customer Success

Channel Onboarding Specialist

IT Specialist

Product Support Specialist

Director of Customer Support

Load 2 more jobs6 jobs at ActiveCampaign

Supvr, Service Operations

bswift
Chicago
15 hours ago
+16
Responsible for the daily activities and supervision of a team of employees supporting business segment functions, including but not limited to customer service, claim, provider services, complaints, grievances, and appeals, implementation, and/or plan sponsor operations. Responsible for the quality, efficiency and effectiveness of own team, identifying and resolving routine problems. Sets priorities for and coaches employees to meet goals.

Dist Dsktp Support Spec

Client Relationship Manager

Service Operations Manager

EDI Acount Manager

Load 1 more jobs5 jobs at bswift

Sr Analyst, Application Support

TransUnion
Chicago
17 hours ago
+14
Respond to support cases requesting technical assistance from customers and / or first level TransUnion support. Partner with customer and sales organization to provide technical consultative / onboarding support (if applicable). Efficiently obtains understanding of assigned support items, identifies root cause and impact of issue, determines best course of action to fully address customer reported issues and requests. Manage all customer situations in a professional and courteous business manner with an emphasis on customer satisfaction and set metrics goals. Document all communications with customers and interdepartmental constituents related to outstanding technical issues in order to escalate to next level. As needed, collaborate / partner with next level support to ensure timely incident resolution. Monitor and update customers on open issues to ensure accurate and timely resolutions are provided, expectations are set, and Service Level Agreements are met. Provide after-hours on-call coverage when required.

Lead SOC Analyst

IT Governance, Risk and Compliance (GRC) Lead

IT Sr. Project Manager

IT Technical Risk Assessor

Manager I, Batch

Decisioning Operations Director

Senior IT Financial Analyst

IT Business Operations, Analyst- Batch

Load 5 more jobs9 jobs at TransUnion

Technical Support Engineer

PowerReviews
Chicago
17 hours ago
+24
As a Technical Support Engineer, you will be responsible for supporting and ensuring the success of the thousands of PowerReviews’ clients using our SaaS platform. This role is a mix of duties including problem solving of SaaS technologies, driving projects, and building long-term relationships with our clients. You will be providing the highest quality technical support to our clients, to enable their success with PowerReviews solutions, in partnership with our Client Success team.

Customer Success Manager, Agency

Sprout Social
Chicago
17 hours ago
+47
As a Customer Success Manager at Sprout Social, you are part of a Customer Success team that is focused on cultivating strong relationships and loyalty with names like Evernote, adidas, West Elm and Edelman. Our team prides ourselves by being the primary point of contact for all of our customers and are dedicated to providing personalized experience to each and every customer. As a whole, Sprout supports the social media efforts of over 25,000 brands around the globe.

Network Support Engineer - English/Spanish Bilingu…

Cisco Meraki
Chicago
18 hours ago
+20
As a Network Support Engineer, you will be responsible for providing quality technical support for our growing client and partner base. You will diagnose problems and troubleshoot the entire Meraki product line, including our wireless access points, security appliances, and switches. Our support engineers are foremost problem-solvers passionate about networking, and we seek talented, enthusiastic and tech-savvy individuals to build upon our rapidly expanding Cloud Networking Group. Our customer-facing role will expose you to a diverse group of teams within - including Engineering, Product Management, and Sales - providing endless opportunities for career growth in a fun, challenging,and fast-paced environment.

Client Account Manager

Tempus
Chicago
18 hours ago
+18
Oversee a portfolio of clinical and international partnership clients.  Primary point of contact for all matters related to current client needs. Develop new business with existing customers and/or identify areas of improvement. Work with sales team to transition and on-board new customers. Run and manage training and onboarding sessions. Lead a cross-functional team to ensure clinical reports & deliverables are sent on time and with exceptional accuracy. Incorporate key client feedback into product and process improvements. Contribute to the development of marketing and sales collateral.

Operations Manager, Partnerships

Account Associate - Chicago

Partner Operations Manager

Laboratory Manager

Linux Systems Administrator

Pathologist

Clinical Supervisor

Director Clinical Lab Operations

Lab Operations Associate (Tuesday - Saturday - Shift Diff)

Load 6 more jobs10 jobs at Tempus

Global Facilities Manager

Ensono
Chicago
18 hours ago
+35
Directing, coordinating and planning essential central services such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal and recycling. Coordinate day-to-day operation and maintenance duties in leased and owned portfolio office buildings to ensure service reliability and work environment standards are achieved. Work with the buildings/landlords on preventative and corrective maintenance activities. Work/coordinate with outside vendors (e.g. furniture, data/cabling) to complete projects. Investigate facilities' issues/concerns and analyze, recommend, and implement solutions. Manage facilities’ budget, drive efficiency/cost-savings and bring industry-best practices to Ensono real estate portfolio. Participate in the short/long term planning for occupancy needs in each location. Contributing to ongoing enhancement, integration, and productivity improvement for operating model. Interfaces with vendors. Prepares and presents technical and finance data on the facility. Assists with customer site surveys as required to insure successful installation of services.

Client Support Engineer Level 2

Client Manager

Senior Network Engineer-Implementation

Senior Network Engineer

Expert Storage Engineer

Associate Production Control Analyst- Night Shift

Production Control Analyst

Consultant - Procurement (Contractor)

Consultant - Procurement (Contractor)

Consultant - Procurement (Contractor)

Senior IBMi Systems Engineer

Senior Client Success Manager

Senior Mainframe Solution Architect

Manager Information Technology, Info Sys

Director, Global Change Management

Load 10 more jobs16 jobs at Ensono

Carrier Manager

FourKites, Inc.
Chicago
18 hours ago
+27
A Carrier Manager on the FourKites Carrier Partnership team will be responsible for managing carriers in our carrier network. This includes establishing, strengthening, and maintaining productive working relationships and communication channels with key executives, project leads, and decision makers. FourKites fosters transparency in logistics, bringing together shippers, carriers, and 3PLs to bring visibility and actionable insights to our customers. Carriers and brokers are an essential aspect of that ecosystem, and FourKites is dedicated to ensuring that all parties gain benefits from participation in the FourKites platform. In this role, you will be responsible for educating carrier and broker partners on the value of our product, galvanizing support and increasing investment in the partnership overall, and ensuring strong, lasting relationships that result in high quality visibility for all parties involved.

Underwriter

Braintree
Chicago
18 hours ago
+44
We're looking for someone to join our team responsible for underwriting e-commerce merchants. The ideal candidate will have 2+ years of merchant service work experience related to e-commerce underwriting and/or commercial lending. The ability to exercise sound judgment and be resourceful in all things is imperative to success as a Braintree Underwriter.

IT Support Specialist

Global Sales Support Specialist

Evening Technical Support Representative

Customer Success Manager

QualSights
Chicago
19 hours ago
+17
ABOUT US QualSights (www.qualsights.com) is a technology platform that provides brands, agencies and consulting firms a dramatically faster, more efficient and affordable way to generate deeper qualitative insights at global scale. In order to improve customer experience and design more user-friendly products, companies need timely and accurate insights into consumer behavior. QualSights allows companies to use the power of live mobile video and

Integration & Technical Support Analyst

ShareASale
Chicago
20 hours ago
Here at ShareASale, part of the Awin Group, we strive to create an environment that everyone enjoys coming to each day. We all work together to accomplish the same goal – it’s a very collaborative mindset here. Adding to this, our dedicated candy wall adds fuel and energy to the day to keep you going. The bottom line is that we take our jobs seriously, but we try to have fun while doing them! The Integration & Technical Support Analyst position

Disptach Coordinator

Cloud5 Communications
Chicago
20 hours ago
+18
The Dispatch Coordinator is responsible for the logistical processing of technical support requests.  This includes coordinating with vendors, technical support staff, billing representatives, as well as parts and shipping clerks.   PRIMARY RESPONSIBILITIES INCLUDE, but are not limited to: Respond to service requests, prioritize work orders, schedule installations, and task assignments to field technicians to ensure the on-time delivery of

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,690
Min: $30K
Max: $55K
Office Manager $52,267
Min: $20K
Max: $102K
Operations Associate $52,825
Min: $32K
Max: $85K
Technical Support $53,793
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $60,533
Min: $40K
Max: $85K
Client Success Manager $67,339
Min: $37K
Max: $135K
Business Analyst $70,504
Min: $35K
Max: $124K
Customer Support Manager $72,013
Min: $37K
Max: $130K
Operations Manager $82,971
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Senior Business Analyst $93,682
Min: $67K
Max: $125K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Operations $117,357
Min: $80K
Max: $185K
Director of Customer Success $121,156
Min: $70K
Max: $190K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $234,857
Min: $135K
Max: $600K

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