Best Operations Jobs in Chicago | Built In Chicago

Operations Jobs in Chicago


Vendor Sourcing Specialist

SMS Assist
9 hours ago
Interview, identify and qualify new vendors in assigned market and service lines; establish and grow relationships with vendors through direct communication to achieve seamless, high-quality service and advantageous pricing. Negotiate pricing and service terms with vendors for contracted services while maintaining margin requirements. Communicate with vendors on insurance and other compliance requirements; ensure vendor meets the minimum requirements to work for the Company. Ensure proper and timely onboarding of new client accounts; initiate the recurrence of existing seasonal accounts. Analyze opportunities and risks with vendors and vendor onboarding team; recommends resolution to leadership. Analyze location alignment and capacity opportunities; recommends improvements to leadership. Understand varying scopes of work of our clients and convey those requirements to vendors. Establish and grow relationships with vendors. Take ownership of complex issues escalated by the client independently and with a sense of urgency; maintains responsibility for ultimate resolution and escalates the most consequential issues to department leadership with actionable recommendations for solutions.

Senior System Engineers

9 hours ago
Senior System Engineers for Chicago, IL location. Install, maintain, upgrade, troubleshoot and support cloud-based software applications in large enterprise systems environment. Support, manage, install, and administer mission critical systems and applications in a Hadoop Cluster using Ranger, IPA, and Ambari Management Tool. Implement software standards and meet operational/disaster recovery requirements. Resolve problems, perform tuning on Hadoop clusters, and identify and mitigate root causes of issues. Technical Environment: Hadoop, HDFS, Hadoop/Cloudera Cluster environments, Hive, Sqoop, Zookeeper, Spark, MapReduce2, Yarn, HBase, Tez, Kafka, Unix, Python Scripting, Cloud Computing (AWS), OOZIE.

Medical Code Review Superivsor

Security Engineer (Blue Team Lead)

Senior Client Service Representative

12 hours ago
Morningstar’s Investment Management seeks a Senior Client Service Representative to join its team to provide superior service to advisors and their clients. This role will interact extensively with advisors including new and existing advisors to provide a thorough understanding of Morningstar Managed Portfolios custodial processes and supporting operational procedures. The Senior Client Service Representative works closely with their sales counterparts on advisor retention, issue resolution and continuous process improvement within their assigned territories while always promoting strong client advocacy. This position is based in our Chicago office. 

IT Service Desk Analyst

IT Risk and Compliance Analyst

Customer Success Manager

Associate Customer Success Manager

Service Desk Team Lead

IT Disaster Recovery Analyst

Relationship Manager

Director, Infrastructure - North America

Director of Global Customer Success

Director of Automated Portfolio Solutions

Load 7 more jobs11 jobs at Morningstar

Sr Analyst, Application Support

12 hours ago
Respond to support cases requesting technical assistance from customers and / or first level TransUnion support. Partner with customer and sales organization to provide technical consultative / onboarding support (if applicable). Efficiently obtains understanding of assigned support items, identifies root cause and impact of issue, determines best course of action to fully address customer reported issues and requests. Manage all customer situations in a professional and courteous business manner with an emphasis on customer satisfaction and set metrics goals. Document all communications with customers and interdepartmental constituents related to outstanding technical issues in order to escalate to next level.

Disaster Recovery Metrics Specialist

Sr Analyst, Application Support

Lead SOC Analyst

IT Sr. Project Manager

IT Technical Risk Assessor

IT Business Operations, Analyst- Batch

Load 3 more jobs7 jobs at TransUnion

People Operations Co-ordinator

Future Finance
14 hours ago
People Operations Coordinator (Chicago) Future Finance, a FinTech startup headquartered in Dublin with offices in Chicago and London, is run by a group of entrepreneurs who have built consumer finance companies around the globe. We are now pioneering student lending in Europe. We believe everyone has the ability to have a positive impact on society and money shouldn't prevent you from being the best you can be. That's why we exist. The Role: F

Tech Support Engineer USA/LATAM

14 hours ago
Resolve product or service problems by clarifying the Customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure a satisfactory resolution. Keep accurate records and document customer service actions and discussions. Analyze statistics and compile accurate reports internally and with our Customers. Build sustainable relationships and trust with our Customers through open and interactive communication. Provide accurate, valid and complete information on the Bringg system and technical issues by using the right methods and tools. Constantly improve customer service performance and procedures.

Technical Project Manager (LATAM)

14 hours ago
Manage the implementation of new use cases, best practices and functionality to expand existing accounts.  Establish and maintain customer satisfaction across named accounts through account planning, proactive client communications, issue remediation and containment, as well as performance measurement. Overall responsible for customer health, growth and satisfaction.  Build and execute an account specific relationship framework, through QBR (onsite/remote) ongoing value proposition and periodic meeting. Leverage your product knowledge and experience to ensure customer receives the up-most value of Bringg's product. Collaborate with Sales to ensure customers' contract renewal. 

Manager, Corporate Strategy (Internal)

West Monroe Partners
16 hours ago
Manager, Corporate Strategy (Internal) 222 W Adams St, 11th Floor Chicago, Illinois, 60606 United States West Monroe isn’t a start-up consulting firm, but we act like one. From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. What does this mean? As a leader in the growing Strategic Growth function, the Strategy Manager will have the opportunity to translate the firmwide Strategy

Senior Consultant, Mergers and Acquisitions (IT)

Manager, Life Sciences

Senior Consultant, ERP (NetSuite)

Quality Assurance Manager

Manager, Strategy Execution & Portfolio Management

Field Services Desktop Engineer

Chicago Operations Lead & Consulting Liaison

Operations Manager

Sr. Cloud Architect

Service Desk Analyst

Senior Manager - Energy & Utilities - Telecom

Director, Productivity (Operations Excellence)

Risk and Compliance Manager

Senior Consultant, Supply Chain (Planning)

Manager, ERP

Senior Manager, Organizational Change Management (OCM)

Manager - Contact Center

Senior Consultant - High Performance Contact Center (HPCC)

Load 10 more jobs19 jobs at West Monroe Partners

Network Project Specialist

16 hours ago
We are searching for a talented Network Project Specialist to join our network provisioning team. In this role, you’ll harness your networking knowledge, project management skills, and vendor management experience to lead critical network initiatives and drive them through to successful completion. 

Relationship Manager, Cryptoassets

Desktop Systems Engineer

Executive Assistant

Pampered Chef
16 hours ago
You’ll partner closely with our executives, providing proactive and strong operational support. You will need to be able to handle a wide range of administrative support tasks and juggle diverse responsibilities. This role will support up to three Officers on our executive team.

Sr Mgr, Cloud Platform Ops, Zoro

Northwest Suburbs
1 day ago
The Senior Manager IT, Cloud Platform Operations supports the company's business by providing operational reliability and continual improvement of Zoro’s IT cloud infrastructure and ERP capabilities. Support to ensure operational efficiency and and efficiency. Sphere of control includes all business and technology services and capabilities hosted in AWS, NetSuite and Google Cloud Platform environments.

Director, Supplier Performance Management - Zoro

Director, Logistics Strategy and Operations - Zoro

Sr. Systems Administrator, Zoro

Netsuite Administrator, Zoro

Sr Netsuite Administrator, Zoro

Mgr, Enterprise Operations, Zoro

Systems Admin, End User Supt, Zoro

Mgr, Ecomm Merchandising, Zoro

Load 5 more jobs9 jobs at Zoro

Arity-Client Engagement Manager

1 day ago
The Client Engagement Manager is responsible for leading a portfolio of significant projects for Arity customers ensuring management of risks, issues, resources, financials, communications, interdependencies and expansion opportunities within the portfolio. The Client Engagement Manager is also accountable for working with customers and Arity's Customer Success Managers to understand the account(s) and tailor the project approach, plan and deliverables accordingly. The Client Engagement Manager will build strong relationships with the appropriate Project Stakeholders ensuring engagement throughout the life of the project. Additionally, the Client Engagement Manager will participate in the expansion of existing project work, business development opportunities and client presentations, statement of work development and RFP responses.

Arity - Kafka Administrator

Systems Engineer - RAVN AI

1 day ago
The Systems Engineer is the primary technical resource supporting the iManage RAVN pre-sales team. You will build, support and maintain all demonstration systems as a shared resource used by the pre-sales team, partners, and other groups within the company. Serving as the primary technical point of contact for all iManage RAVN demo system issues, escalations and resolutions you will also be responsible for drafting and updating current demo scripts, creating and updating demo recordings, and ensuring effective communication and delivery of all such supporting materials. 

Support Engineer

Technical Solution Analyst

Support Product Specialist

Cisco Meraki
1 day ago
Meraki is looking for qualified network engineers to join its Product Specialist team within Support. As a Support Product Specialist, you will be an authority in the function of Meraki’s hardware and software products, using your expertise to help identify, present, and prioritize product issues that are discovered by Meraki’s Support team. You will work directly with Product Management and Engineering to ensure that product trends, product serviceability, and the customer experience are represented in the product development lifecycle. An average work week might consist of investigating bug reports, monitoring and prioritizing the backlog of bug reports, writing user documentation, and meeting with Meraki’s PM / Engineering teams to discuss issues associated with the Meraki product line.

Support Engineer

Kenna Security
1 day ago
We’re looking for an energetic and driven Support Engineer who will be responsible for the technical troubleshooting and resolution of our customers' support issues. You'll be a part of a growing and experienced engineering team. You will work closely with others to learn the answers to complex and interesting technical questions and issues. Candidates should have experience in technical support roles and should feel comfortable troubleshooting potentially unfamiliar issues across a variety of technology.

Customer Success Manager

1 day ago
As our growth continues, we are looking to add an experienced, tech-savvy, results-driven Customer Success Manager to our team. As our Customer Success Manager, you will be responsible for managing some of our largest existing enterprise level accounts, taking a consultative and strategic approach to managing our client relationships.You are excited about meaningful interactions with clients and committed to driving product adoption, providing strategic guidance and inspiring client loyalty. You have proven success in account management and a strong history of relationship management and project management.

Online Support Agent - Live Chats (Nights and Week…

Vivid Seats
1 day ago
Onsite attendance required. Receive and respond to inbound e-mail and live chats; gather and verify required information. Develop and present solutions to customer issues. Update internal order notes appropriately. Ensure proper security procedures are followed during all customer interactions. Maintain thorough knowledge of company processes and policies to ensure proper exchanging of information. Make outbound calls to follow up on customer issues as necessary.

Online Support Agent - Live Chats

Fraud Agent

Customer Support Specialist

Order Fulfillment Associate (Nights and Weekends)

Order Fulfillment Associate

Load 2 more jobs6 jobs at Vivid Seats

Atlassian Suite Administrator

Discover Financial Services
North Suburbs
1 day ago
We are looking for an experienced Atlassian Suite Administrator to help manage configuration, implement customization, reporting, manage plug-ins, and help with all Jira and Confluence related questions and tasks. You will be responsible for the operation & maintenance of the internal Atlassian Jira & Confluence applications and will work closely with teams as you champion these applications throughout our company.

Sr. Risk Analyst

Senior IT Auditor

Service Reliability Engineer

Principal Solutions Architect

Senior Principal Application Architect

2019 Summer Northern Illinois University Campus Innovator

Lead AML Systems Administrator

Lead Network Engineer

Lead Voice Engineer

BT Campus Innovator

Load 7 more jobs11 jobs at Discover Financial Services

Client Services Representative

Northwest Suburbs
1 day ago
As a Client Service Representative, you represent Paylocity as the main point of contact for our clients. You communicate with clients daily to provide training, support, issue resolution, and troubleshooting related to payroll, human capital management, time and attendance, and employee engagement tools. Not an expert in the Payroll and HR world? No problem – we provide 5 weeks of paid training to teach you. From training, to your first call and beyond, you will be given the tools and support you need to make a difference for our clients.

Manager, Market Launch

Travel Manager - Procurement Specialist

Procurement Specialist IT

Internal Audit Manager

Load 1 more jobs5 jobs at Paylocity

Manager of E-Commerce

1 day ago
This role, reporting into the VP of Marketing Operations, will be responsible for developing the strategy to scale GoHealth’s e-commerce platform. As a [role], you will be constantly iterating and improving the online platform by improving sales conversion and cementing the best customer journey. You will have a pension for innovation, collaboration and working autonomously to successfully drive this high visibility initiative for GoHealth!

Administrative Assistant

IT Support Specialist

Strategy & Operations Associate

Windows Systems Administrator

Load 1 more jobs5 jobs at GoHealth

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,690
Min: $30K
Max: $55K
Office Manager $52,267
Min: $20K
Max: $102K
Operations Associate $52,825
Min: $32K
Max: $85K
Technical Support $53,793
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $60,533
Min: $40K
Max: $85K
Client Success Manager $67,339
Min: $37K
Max: $135K
Business Analyst $70,504
Min: $35K
Max: $124K
Customer Support Manager $72,013
Min: $37K
Max: $130K
Operations Manager $82,971
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Senior Business Analyst $93,682
Min: $67K
Max: $125K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Operations $117,357
Min: $80K
Max: $185K
Director of Customer Success $121,156
Min: $70K
Max: $190K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $234,857
Min: $135K
Max: $600K

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