Best Operations Jobs in Chicago | Built In Chicago

Operations Jobs in Chicago

262

Sr Mgr, Cloud Platform Ops, Zoro

Zoro
Northwest Suburbs
13 hours ago
+30
The Senior Manager IT, Cloud Platform Operations supports the company's business by providing operational reliability and continual improvement of Zoro’s IT cloud infrastructure and ERP capabilities. Support to ensure operational efficiency and and efficiency. Sphere of control includes all business and technology services and capabilities hosted in AWS, NetSuite and Google Cloud Platform environments.

Director, Supplier Performance Management - Zoro

Director, Logistics Strategy and Operations - Zoro

Sr. Systems Administrator, Zoro

Netsuite Administrator, Zoro

Sr Netsuite Administrator, Zoro

Mgr, Enterprise Operations, Zoro

Systems Admin, End User Supt, Zoro

Mgr, Ecomm Merchandising, Zoro

Load 5 more jobs9 jobs at Zoro

Arity-Client Engagement Manager

Arity
Chicago
13 hours ago
+22
The Client Engagement Manager is responsible for leading a portfolio of significant projects for Arity customers ensuring management of risks, issues, resources, financials, communications, interdependencies and expansion opportunities within the portfolio. The Client Engagement Manager is also accountable for working with customers and Arity's Customer Success Managers to understand the account(s) and tailor the project approach, plan and deliverables accordingly. The Client Engagement Manager will build strong relationships with the appropriate Project Stakeholders ensuring engagement throughout the life of the project. Additionally, the Client Engagement Manager will participate in the expansion of existing project work, business development opportunities and client presentations, statement of work development and RFP responses.

Arity - Kafka Administrator

Systems Engineer - RAVN AI

iManage
Chicago
14 hours ago
+26
The Systems Engineer is the primary technical resource supporting the iManage RAVN pre-sales team. You will build, support and maintain all demonstration systems as a shared resource used by the pre-sales team, partners, and other groups within the company. Serving as the primary technical point of contact for all iManage RAVN demo system issues, escalations and resolutions you will also be responsible for drafting and updating current demo scripts, creating and updating demo recordings, and ensuring effective communication and delivery of all such supporting materials. 

Support Engineer

Technical Solution Analyst

Support Product Specialist

Cisco Meraki
Chicago
14 hours ago
+20
Meraki is looking for qualified network engineers to join its Product Specialist team within Support. As a Support Product Specialist, you will be an authority in the function of Meraki’s hardware and software products, using your expertise to help identify, present, and prioritize product issues that are discovered by Meraki’s Support team. You will work directly with Product Management and Engineering to ensure that product trends, product serviceability, and the customer experience are represented in the product development lifecycle. An average work week might consist of investigating bug reports, monitoring and prioritizing the backlog of bug reports, writing user documentation, and meeting with Meraki’s PM / Engineering teams to discuss issues associated with the Meraki product line.

Customer Success Manager

BenchPrep
Chicago
15 hours ago
+21
As our growth continues, we are looking to add an experienced, tech-savvy, results-driven Customer Success Manager to our team. As our Customer Success Manager, you will be responsible for managing some of our largest existing enterprise level accounts, taking a consultative and strategic approach to managing our client relationships.You are excited about meaningful interactions with clients and committed to driving product adoption, providing strategic guidance and inspiring client loyalty. You have proven success in account management and a strong history of relationship management and project management.

Online Support Agent - Live Chats (Nights and Week…

Vivid Seats
Chicago
15 hours ago
+41
Onsite attendance required. Receive and respond to inbound e-mail and live chats; gather and verify required information. Develop and present solutions to customer issues. Update internal order notes appropriately. Ensure proper security procedures are followed during all customer interactions. Maintain thorough knowledge of company processes and policies to ensure proper exchanging of information. Make outbound calls to follow up on customer issues as necessary.

Online Support Agent - Live Chats

Fraud Agent

Customer Support Specialist

Order Fulfillment Associate (Nights and Weekends)

Order Fulfillment Associate

Load 2 more jobs6 jobs at Vivid Seats

Client Services Representative

Paylocity
Northwest Suburbs
15 hours ago
+31
As a Client Service Representative, you represent Paylocity as the main point of contact for our clients. You communicate with clients daily to provide training, support, issue resolution, and troubleshooting related to payroll, human capital management, time and attendance, and employee engagement tools. Not an expert in the Payroll and HR world? No problem – we provide 5 weeks of paid training to teach you. From training, to your first call and beyond, you will be given the tools and support you need to make a difference for our clients.

Manager, Market Launch

Travel Manager - Procurement Specialist

Procurement Specialist IT

Internal Audit Manager

Load 1 more jobs5 jobs at Paylocity

Support Engineer

Kenna Security
Chicago
16 hours ago
+21
We’re looking for an energetic and driven Support Engineer who will be responsible for the technical troubleshooting and resolution of our customers' support issues. You'll be a part of a growing and experienced engineering team. You will work closely with others to learn the answers to complex and interesting technical questions and issues. Candidates should have experience in technical support roles and should feel comfortable troubleshooting potentially unfamiliar issues across a variety of technology.

Atlassian Suite Administrator

Discover Financial Services
North Suburbs
20 hours ago
+30
We are looking for an experienced Atlassian Suite Administrator to help manage configuration, implement customization, reporting, manage plug-ins, and help with all Jira and Confluence related questions and tasks. You will be responsible for the operation & maintenance of the internal Atlassian Jira & Confluence applications and will work closely with teams as you champion these applications throughout our company.

Sr. Risk Analyst

Senior IT Auditor

Service Reliability Engineer

Principal Solutions Architect

Senior Principal Application Architect

2019 Summer Northern Illinois University Campus Innovator

Lead AML Systems Administrator

Lead Network Engineer

Lead Voice Engineer

BT Campus Innovator

Load 7 more jobs11 jobs at Discover Financial Services

Manager of E-Commerce

GoHealth
Chicago
22 hours ago
+38
This role, reporting into the VP of Marketing Operations, will be responsible for developing the strategy to scale GoHealth’s e-commerce platform. As a [role], you will be constantly iterating and improving the online platform by improving sales conversion and cementing the best customer journey. You will have a pension for innovation, collaboration and working autonomously to successfully drive this high visibility initiative for GoHealth!

Administrative Assistant

IT Support Specialist

Strategy & Operations Associate

Windows Systems Administrator

Load 1 more jobs5 jobs at GoHealth

Customer Experience Teammate

Scout Alarm
Chicago
1 day ago
The Role: Scout Alarm is currently seeking a Customer Experience Teammate who is interested in joining a quickly growing, funded startup focused on smart home security. This CX teammate will build a personal relationship with our community, answer customer questions and issues via phone/email/community forum, provide technical troubleshooting, and take ownership over any other tasks that pop-up throughout the day. We're looking for someone who

IT Risk and Compliance Analyst

Morningstar
Chicago
1 day ago
+16
The IT Risk and Compliance Analyst will assist in supporting Morningstar’s compliance related responsibilities. This individual will help document security processes and procedures, ensure current and future compliance obligations are met, assist in identifying and following up on information security risks, manage 3rd party risk management program, respond to customer RFP’s, RFI’s and contract reviews and create metrics for reporting compliance status to senior management. This position is based in our Chicago office. 

Customer Success Manager

Associate Customer Success Manager

Service Desk Team Lead

Customer Success Manager, Morningstar Direct

IT Disaster Recovery Analyst

Relationship Manager

Operations Manager - Licensed Data Products

Director, Infrastructure - North America

Director of Global Customer Success

Director of Automated Portfolio Solutions

Load 7 more jobs11 jobs at Morningstar

Manager, Production Infrastructure

Grubhub
Chicago
1 day ago
+31
Production experience with servers, operating systems (Windows, CentOS, Ubuntu), Virtualization, and patching Direct technical experience in supporting storage systems (direct attached, SAN/NAS, etc.). Has been responsible for production network hardware (F5, Brocade & Cisco switch technologies, VLAN, VIP, etc.) and architecture. Experience working with and managing third party production dependencies. Production experience with VMWare vSphere. Extensive experience in automating infrastructure, previously owned implementing multiple solutions: puppet, ansible, salt, chef, terraform or similar tools.

Account Advisor (Mandarin- Speaking Preferred!)

Sr. Manager, Market Operations

Driver Specialist

Director, Strategic Partnerships

Account Advisor, Enterprise Accounts

Senior Director of Corporate IT

Contact Center Manager SHIFT: 12:00 PM - 9:30 PM (Sunday & Monday OFF)

Director, Workforce Management

Senior Contact Center Manager

Restaurant Fulfillment Specialist

Load 7 more jobs11 jobs at Grubhub

Administrative Assistant

Relativity
Chicago
1 day ago
+21
Provides analytical and specialized administrative support to relieve executive, administrative, and line and staff managers of complex details and advanced administrative duties. Executes special or continuous research and data analysis tasks. Analyzes problems, determines approach, compiles and analyzes data, and prepares reports/recommendations. Coordinates activities between departments and outside parties. Contacts company personnel at all organizational levels to gather information and prepare reports. Work is generally of a critical or confidential nature. Assignments may be found in various functional areas. 

Product Manager - Corporate IT

Manager.Customer Support

Senior Application Administrator - Atlassian

IT Business Analyst

Load 1 more jobs5 jobs at Relativity

Manager, Customer Success (Onboarding)

ActiveCampaign
Chicago
1 day ago
+48
As the Onboarding Manager at ActiveCampaign, you are part of a Customer Success team that is focused on cultivating strong relationships and loyalty with more than 70,000 businesses around the world. Our customers rely on ActiveCampaign to make smarter business decisions based on data-driven analytics and workflows. We pride ourselves by being the primary point of contact for all of our customers and are dedicated to providing personalized experiences to each and every brand.

Manager, Customer Success

Channel Onboarding Specialist

IT Specialist

Product Support Specialist

Director of Customer Support

Load 2 more jobs6 jobs at ActiveCampaign

Supvr, Service Operations

bswift
Chicago
1 day ago
+16
Responsible for the daily activities and supervision of a team of employees supporting business segment functions, including but not limited to customer service, claim, provider services, complaints, grievances, and appeals, implementation, and/or plan sponsor operations. Responsible for the quality, efficiency and effectiveness of own team, identifying and resolving routine problems. Sets priorities for and coaches employees to meet goals.

Dist Dsktp Support Spec

Client Relationship Manager

Service Operations Manager

EDI Acount Manager

Load 1 more jobs5 jobs at bswift

Sr Analyst, Application Support

TransUnion
Chicago
1 day ago
+14
Respond to support cases requesting technical assistance from customers and / or first level TransUnion support. Partner with customer and sales organization to provide technical consultative / onboarding support (if applicable). Efficiently obtains understanding of assigned support items, identifies root cause and impact of issue, determines best course of action to fully address customer reported issues and requests. Manage all customer situations in a professional and courteous business manner with an emphasis on customer satisfaction and set metrics goals. Document all communications with customers and interdepartmental constituents related to outstanding technical issues in order to escalate to next level. As needed, collaborate / partner with next level support to ensure timely incident resolution. Monitor and update customers on open issues to ensure accurate and timely resolutions are provided, expectations are set, and Service Level Agreements are met. Provide after-hours on-call coverage when required.

Lead SOC Analyst

IT Governance, Risk and Compliance (GRC) Lead

IT Sr. Project Manager

IT Technical Risk Assessor

Manager I, Batch

Decisioning Operations Director

Senior IT Financial Analyst

IT Business Operations, Analyst- Batch

Load 5 more jobs9 jobs at TransUnion

Technical Support Engineer

PowerReviews
Chicago
1 day ago
+24
As a Technical Support Engineer, you will be responsible for supporting and ensuring the success of the thousands of PowerReviews’ clients using our SaaS platform. This role is a mix of duties including problem solving of SaaS technologies, driving projects, and building long-term relationships with our clients. You will be providing the highest quality technical support to our clients, to enable their success with PowerReviews solutions, in partnership with our Client Success team.

Customer Success Manager, Agency

Sprout Social
Chicago
1 day ago
+47
As a Customer Success Manager at Sprout Social, you are part of a Customer Success team that is focused on cultivating strong relationships and loyalty with names like Evernote, adidas, West Elm and Edelman. Our team prides ourselves by being the primary point of contact for all of our customers and are dedicated to providing personalized experience to each and every customer. As a whole, Sprout supports the social media efforts of over 25,000 brands around the globe.

Network Support Engineer - English/Spanish Bilingu…

Cisco Meraki
Chicago
1 day ago
+20
As a Network Support Engineer, you will be responsible for providing quality technical support for our growing client and partner base. You will diagnose problems and troubleshoot the entire Meraki product line, including our wireless access points, security appliances, and switches. Our support engineers are foremost problem-solvers passionate about networking, and we seek talented, enthusiastic and tech-savvy individuals to build upon our rapidly expanding Cloud Networking Group. Our customer-facing role will expose you to a diverse group of teams within - including Engineering, Product Management, and Sales - providing endless opportunities for career growth in a fun, challenging,and fast-paced environment.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,690
Min: $30K
Max: $55K
Office Manager $52,267
Min: $20K
Max: $102K
Operations Associate $52,825
Min: $32K
Max: $85K
Technical Support $53,793
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $60,533
Min: $40K
Max: $85K
Client Success Manager $67,339
Min: $37K
Max: $135K
Business Analyst $70,504
Min: $35K
Max: $124K
Customer Support Manager $72,013
Min: $37K
Max: $130K
Operations Manager $82,971
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Senior Business Analyst $93,682
Min: $67K
Max: $125K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Operations $117,357
Min: $80K
Max: $185K
Director of Customer Success $121,156
Min: $70K
Max: $190K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $234,857
Min: $135K
Max: $600K

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