Best Operations Jobs in Chicago | Built In Chicago

Operations Jobs in Chicago

253

Purchasing Coordinator

Crafty
Chicago
32 minutes ago
Position overview Crafty is seeking a Purchasing Coordinator to help reinforce and bolster our supply chain efficiency. Your primary responsibilities will be tied to order placement with our supplier network and inventory control at the warehouse level. You will place orders, then you will oversee the product movement from the time of inbound at the warehouse to the time of picking for an order. We are in search of a self-starter who will start

Merchant Care Representative

ShipBob
Chicago
47 minutes ago
+16
Work closely with assigned & non-assigned B2B Merchants to handle their inquiries and issues professionally, effectively, efficiently and accurately. Identify and assess our Merchant’s needs to achieve service delight. Have a balanced approach to solving Merchant issues that minimizes the company’s financial liability while maximizing the Merchant experience [win win approach]. Effectively manage queue of incoming tickets and calls on a day-to-day basis, including following up to inquiries based on dates that were committed to. Build sustainable relationships of trust through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools. Troubleshoot Merchant issues. Take criticism on the chin, accept responsibility on company's behalf and exhibit composure in dealing with upset clients. Keep accurate record of Merchant’s interactions with proper documentation. Follow communication procedures, guidelines, and policies.

Senior Customer Success Specialist

G2
Chicago
47 minutes ago
+19
G2 Crowd is looking for a communicative, driven, and personable individual, experienced in customer service and success to join our Research team as a Senior Customer Success Specialist. This role will develop a robust understanding of G2’s data and how it can be used to drive business insights. They will take the unique questions and business problems of our customers and work with the rest of the research team to uncover valuable insights.

Enterprise Customer Success Manager

Delivery Manager

Fooda
Chicago
47 minutes ago
+13
Due to expanding growth, Fooda is looking for a Delivery Manager to lead our Delivery and Customer Happiness Team. This role will serve as the direct contact for multiple delivery couriers and restaurant partners while being responsible for the implementation of new Delivery Customers for Fooda and growing the business.

Director, Network Development

Kaizen Health
Chicago
2 hours ago
Reports to: VP – Operations and Corporate Development   Job Overview Kaizen Health is a fast-growing, venture-backed technology company seeking an energetic, motivated team player to lead development of our nationwide network of transportation providers. Reporting directly to the VP of Operations and Corporate Development, a successful candidate will be tasked with managing our existing partnerships with Lyft, MTM, and others, while

Director, Supplier Performance Management - Zoro

Zoro
Northwest Suburbs
2 hours ago
+30
Drives accountability with suppliers to ensure operational standards are met and exceeded. Design and implement metrics to measure supplier delivery performance. Design and implement supplier outreach processes to efficiently communicate performance effectiveness and areas of needed improvement. Design and implement processes to efficiently follow up on individual orders that are past due. Integrate Supply Chain processes with Customer Service processes to efficiently update customers on delivery issues caused by supplier performance failures. Closely collaborate with Product Management Leadership to ensure supplier management is coordinated between the strategic level (product managers) and operational level (supplier performance analysts). Closely collaborate with Customer Service Leadership to ensure the efficient information and work flows regarding customer backorders and supplier performance issues.

Director, Logistics Strategy and Operations - Zoro

Sr. Systems Administrator, Zoro

Netsuite Administrator, Zoro

Sr Netsuite Administrator, Zoro

Mgr, Enterprise Operations, Zoro

Systems Admin, End User Supt, Zoro

Mgr, Ecomm Merchandising, Zoro

Sr Mgr, Cloud Platform Ops, Zoro

Load 5 more jobs9 jobs at Zoro

Manger, Service Technology

OppLoans
Chicago
2 hours ago
+27
Program Management & Improvement. Manage multiple internal programs and processes, including but not limited to sourcing new / innovative technology vendors, building relationships with vendor contacts, assisting in user management and guidelines, troubleshooting, and ongoing maintenance. Become the subject matter expert in developing, maintaining, and enhancing complex and diverse software and user management systems. Optimize existing tools to better serve different teams and customers like Salesforce and telephony, reporting and metric, and gamification platforms. Manage the operation and implementation of new technologies like chatbot, speech to text, document management, optical character recognition (OCR), and knowledgebase systems.  Partner with development and product teams to create enhancements in order to improve functionality. Ensure development remains on schedule. Organize the onboarding process for new vendors including communication, legal and compliance documentation, term negotiation, and product implementation.  Strategy & Analytics. Develop and own strategies to reduce multi-channel customer contacts via the advancement of tools and technologies, implementing customer self-service tools, and improvements to the customer experience and sales floor. 

CUSTOMER SUCCESS MANAGER

Centro
Chicago
3 hours ago
+28
As a Customer Success Manager, you’ll own the partner relationship from the time of onboarding forward. You will partner with your clients to identify and meet their business objectives, and ensure success as they adopt a new platform. From training them on campaign set up and optimization, to defining packages and pricing, you’ll own the day-to-day and become an integral part of your clients’ digital strategy. The successful candidate will be steeped in the world of digital advertising technology, and will help to grow revenue by providing raving fan support to our advertiser partners. Applicants for this job role should be highly comfortable and knowledgeable about the internet in general, have a background in sales or client services, and be highly confident in their ability to quickly learn about advanced software and technology.

COLLECTIONS SPECIALIST

DIR, CLIENT DEVELOPMENT

Sr. Risk Analyst

Discover Financial Services
North Suburbs
3 hours ago
+30
Gain and demonstrate a good understanding of the DFS technology environment and how it supports the business. Assist in the evaluation, or test facilitation, of key technology risks and controls. Utilize various IT frameworks (COBIT5, ITIL, etc), guidelines and best practices to evaluate and make practical recommendations on IT policies, procedures, standards and controls. Communicate observations and recommendations, and facilitate or advise on the development of action plans. Build and maintain strong internal and external relationships that foster collaboration. Maintain up-to-date knowledge of the Financial Services Industry and IT developments. Participate as a compliance representative, as needed, for special projects within the Department. Promote a risk-aware culture, ensure efficient and effective risk and compliance management practices by adhering to required standards and processes.

Senior IT Auditor

Service Reliability Engineer

Principal Solutions Architect

Senior Principal Application Architect

2019 Summer Northern Illinois University Campus Innovator

Lead AML Systems Administrator

Lead Network Engineer

Lead Voice Engineer

BT Campus Innovator

Load 6 more jobs10 jobs at Discover Financial Services

Solutions Consultant

Narrative Science
Chicago
3 hours ago
+20
Narrative Science is seeking a solutions consultant to join our team in Chicago. The Solutions Consultant will be responsible for building automated reporting and content solutions for our clients using Quill™, our natural-language generation (NLG) platform. In addition, the Solutions Consultant will act as the primary point of contact on Quill™-based project work, helping customers understand our solutions, forming strong relationships with

Customer Success Advisor

Eved
Chicago
3 hours ago
The Customer Success Advisor role is an opportunity to gain exposure to broad facets of Eved’s business, customers and product capabilities.  Success in this role will typically lead to opportunities for additional responsibility and seniority. Clients come first at Eved and the Customer Success Advisor is the primary point of contact for clients using our SaaS technology solution. The Customer Success Advisor becomes the point of contact

Operations Analyst

Truss
Chicago
6 hours ago
+13
Truss is a leading online marketplace to help small and medium sized business owners find, tour and lease space.  Our tech-enabled platform and our people help you find the right space for the best price in record time.   Our technology enables business owners to find the right space confidently by comparing spaces in our marketplace. Truss also offers dedicated brokers who act as the point person throughout the seamless process.  Plus, we are

Executive Assistant

The Marketing Store
Chicago
10 hours ago
+23
We are looking for an Executive Assistant to support our global executive team. This role requires a high level of confidentiality while handling day-to-day administrative duties and playing a key role in working on global projects and initiatives.  This is a great opportunity for a pro-active, dedicated high contributor to make an immediate impact.

Application Manager

Director Netsuite, ERP

Application Manager

SD-WAN Technician

Cloud5 Communications
Chicago
18 hours ago
+18
Cloud5 Communications connects hotel guests and staff using fast, reliable, user-friendly data and voice communications. The unique combination of hospitality expertise and a holistic technology platform is what sets us apart. And our obsession to deliver excellence at every step in the client relationship is what fuels our growth, allowing us to serve more than 4,000 hotels and touch over 1,000,000 users each day. As the pioneer of high speed

Insurance Customer Advocate- P&C Insurance

Clearcover
Chicago
18 hours ago
+36
Customer Advocates (CAs) at Clearcover have an important and unique role – to help the customer resolve all questions or issues they have with our products and services. This isn’t the old “please hold while I find someone with the right script” type of customer service job. It’s a “let’s get creative and solve your problem together” kind of position. 

Account Advisor (Mandarin- Speaking Preferred!)

Grubhub
Chicago
18 hours ago
+23
We’re Grubhub, the nation’s leading online and mobile food ordering company. Since 2004 we’ve been connecting hungry diners to the local restaurants they love. We’re moving eating forward with no signs of slowing down.   With more than 80,000 restaurants and over 14 million diners across 1,600 U.S. cities and London, we’re delivering like never before. Incredible tech is our bread and butter, but amazing people are our secret ingredient.

Sr. Manager, Market Operations

Driver Specialist

Director, Strategic Partnerships

Account Advisor, Enterprise Accounts

Senior Director of Corporate IT

Contact Center Manager SHIFT: 12:00 PM - 9:30 PM (Sunday & Monday OFF)

Director, Workforce Management

Senior Contact Center Manager

Restaurant Fulfillment Specialist

Manager, Production Infrastructure

Load 7 more jobs11 jobs at Grubhub

Assistant Director of Operations

Everywhere Wireless
Chicago
1 day ago
+17
Assistant Director of Operations Company and Culture Everywhere Wireless is the leading independent, privately-operated Internet Service Provider ("ISP") in Chicago. The company competes with Comcast and AT&T to provide Internet access to business and residential customers throughout Chicago and its first ring suburbs. Using the most advanced microwave and fiber-optic technology, EW has disrupted the status quo in the ISP space by providing

Technical Support Manager

Everywhere Wireless
Chicago
1 day ago
+17
Technical Support ManagerCompany and Culture Everywhere Wireless is the leading independent, privately-operated Internet Service Provider ("ISP") in Chicago. The company competes with Comcast and AT&T to provide Internet access to business and residential customers throughout Chicago and its first ring suburbs. Using the most advanced microwave and fiber-optic technology, EW has disrupted the status quo in the ISP space by providing customers

Director, IT Service Management

HAVI
West Suburbs
1 day ago
+18
The Director, IT Service Management is primarily responsible for strategic leadership and execution of IT Service Management processes and functions. This includes defining services, establishing standards and processes, delivery of CMDB, and reporting on service metrics. This role is also responsible for the delivery of global enterprise applications, specifically CRM and PPM.  Additionally, this individual is responsible for managing and developing the team of IT professionals who support those applications. 

Director, IT Service Management

IT Business Analyst - Supporting Analytics & Consulting Business

Customer Service Coordinator

Quality Assurance Manager

West Monroe Partners
Chicago
1 day ago
+20
Quality Assurance Manager 222 W Adams St, 11th Floor Chicago, Illinois, 60606 United States West Monroe isn’t a start-up consulting firm, but we act like one. From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. What does this mean? It means we seek out the best of the best, and then we challenge them to make us better. If you are looking to be a “behind the scenes”

Manager, Strategy Execution & Portfolio Management

Field Services Desktop Engineer

Chicago Operations Lead & Consulting Liaison

Operations Manager

Sr. Cloud Architect

Service Desk Analyst

Senior Manager - Energy & Utilities - Telecom

Director, Productivity (Operations Excellence)

Risk and Compliance Manager

Senior Consultant, Supply Chain (Planning)

Manager, ERP

Senior Manager, Organizational Change Management (OCM)

Manager - Contact Center

Senior Consultant, ERP (NetSuite)

Manager, Corporate Strategy (Internal)

Senior Consultant, Mergers and Acquisitions (IT)

Manager, Life Sciences

Senior Consultant - High Performance Contact Center (HPCC)

Load 10 more jobs19 jobs at West Monroe Partners

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,690
Min: $30K
Max: $55K
Office Manager $52,267
Min: $20K
Max: $102K
Operations Associate $52,825
Min: $32K
Max: $85K
Technical Support $53,511
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $60,533
Min: $40K
Max: $85K
Client Success Manager $67,339
Min: $37K
Max: $135K
Business Analyst $70,966
Min: $35K
Max: $124K
Customer Support Manager $72,013
Min: $37K
Max: $130K
Operations Manager $83,130
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Senior Business Analyst $93,682
Min: $67K
Max: $125K
Marketing Operations Manager $98,740
Min: $50K
Max: $125K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Director of Operations $117,357
Min: $80K
Max: $185K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $234,857
Min: $135K
Max: $600K

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