Best Operations Jobs in Chicago | Built In Chicago

Operations Jobs in Chicago

248

Manager, Customer Service

FTD Companies
Chicago
2 hours ago
+29
Position Description: This position description provides the minimum job requirements as additional duties may be assigned by supervisors. The requirements listed are the minimum levels of knowledge, skills and/or abilities to qualify for the position. This job description is not a contract and does not change the employment "at will" relationship. FTD reserves its right to amend the job description at any time at its discretion. Purpose of

VP, Merchandising

Customer Service Representative

Senior Manager, Customer Service

Member Success Advocate

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Customer Support Specialist

Spark Hire
North Suburbs
12 hours ago
+22
Spark Hire is an award-winning video interviewing platform (Software-as-a-Service) used by more than 5,000 customers. Our industry-leading platform is recognized as the gold standard by esteemed software review site G2 Crowd. We’ve also been recognized as one of the best startups to work for (nationally) and a best small business to work for in the Chicago area. We’re looking for a passionate Customer Support Specialist who will be a key member

Customer Success Analyst

LogicGate
Chicago
12 hours ago
DESCRIPTION From high-growth startups to established enterprises, LogicGate is helping organizations of all sizes bring unprecedented clarity, collaboration, and accountability to their governance, risk, and compliance (GRC) processes. LogicGate is a venture-backed, Chicago-based SaaS startup that creates flexible and easy-to-use software that allows businesses to improve compliance and better manage risk. Our customers use LogicGate to visually

Operations Assistant

Guaranteed Rate
Chicago
18 hours ago
+20
Job Description: Guaranteed Rate is one of the ten largest retail mortgage lenders in the U.S. The company has become The Home Purchase Experts® by offering industry-leading self-service tools and low rate, low fee mortgages through an easy-to-understand process and unparalleled customer service. Headquartered in Chicago with approximately 2,500 employees in 175 offices across the U.S. and licensed in all 50 states, Guaranteed Rate has helped

Office Assistant

General Office Assistant

Customer Service Representative

Administrative Assistant

Customer Service Loan Servicing

Insurance Client Service Representative

Office Administrator

Disclosure Manager

Office Services Coordinator

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Product Support Engineer

Sprout Social
Chicago
20 hours ago
+47
This role is to serve as an escalation expert to facilitate the overall resolution of customer issues. This is whether they are able to provide a solution/answer without escalation, or need to submit tickets to Engineering for bug fixes or Product for functionality confirmation. This will include activities such as investigating, troubleshooting, and reproducing issues escalated by the Customer Advocate team, as well as being an overall product expert. We’re looking for someone who is detail-oriented, but who can also identify patterns and possesses a mind geared toward bigger-picture problem-solving. This includes having a strong mental index of reported issues and strategically leveraging Product, Engineering and/or internal documentation. This individual is passionate about driving the voice of the customer to our Product teams by continually providing feedback to improve and enhance our customer’s product experience.

Head of Business Operations

Avant
Chicago
20 hours ago
+32
Avant is a high growth financial technology company, dedicated to lowering the barriers of borrowing for all consumers. Since 2012, Avant has secured more than $4 billion in funding and connected customers to over $5 billion through 800,000 transactions and counting. Through big data and machine learning, Avant’s mission is to provide better access to responsible financial products. Avant has been featured in The Wall Street Journal, The New York

Operational Risk Manager

IT Administrator

Resolutions Coordinator

Customer Success Manager

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Mgr, Enterprise Operations (Contracts & Vendor…

Zoro
Northwest Suburbs
23 hours ago
+30
Enterprise Operations Manager (Contracts & Vendor Management) Department: IT Location: Chicago/Buffalo Grove, IL   Position Overview The Enterprise Operations Manager will be in a highly visible role within the business with key responsibilities in the contracts lifecycle and vendor performance/relationship management of Zoro’s vendors. Reporting directly to the Senior Manager, Enterprise Operations, he or she will contribute to the Enterprise

Sr Mgr, Cloud Platform Ops, Zoro

Director, Supplier Performance Management - Zoro

Netsuite Administrator, Zoro

Sr Netsuite Administrator, Zoro

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Bilingual Customer Success Manager, Scale

Sprout Social
Chicago
1 day ago
+47
As a Customer Success Manager at Sprout Social, you are part of a Customer Success team that is focused on cultivating strong relationships and loyalty with names like Evernote, Grubhub, Subaru and Edelman. Our team prides ourselves by being the primary point of contact for all of our customers and are dedicated to providing personalized experience to each and every customer. As a whole, Sprout supports the social media efforts of over 25,000 brands around the globe.

Music Gear Customer Engagement Specialist

Reverb
Chicago
1 day ago
+15
Reverb.com is looking for a genuine music-gear obsessive to help moderate our rapidly expanding community of musicians. We live for our customers and their success stories, which is why we empower our Customer Engagement Specialists to flex their creative muscles to come up with innovative solutions tailored to our users specific cases. Our customer engagement team supports all users as they buy and sell on the site, arbitrating disputes between different users, and working to prevent fraudulent and suspicious activity. 

Customer Advocate

OppLoans
Chicago
1 day ago
+27
Why OppLoans? Strong Growth and Profitability OppLoans has grown 1,500 percent over the last three years, with 2018 marking the third year in a row we made the Inc. 500. We have originated hundreds of thousands of loans and will surpass $125 million of annual revenue in 2018. In 2019, we’re projected to exceed $200 million, all while maintaining strong profitability. Customers Love Our Product OppLoans is committed to delivering a best-in-class

Helpdesk Technician

Tempus
Chicago
20 hours ago
+18
Support the business and stakeholders with a number of information technology initiatives, including but not limited to the following: Addressing and mitigating technology related issues for employees, i.e. desktop support. Maintaining computer systems, hardware, printers, and computer peripherals, including inventory tracking. User account administration including on and off-boarding of employees. Evaluating and testing new technologies. Working with software and hardware vendors. Supporting and reporting to the IT Operations Manager with a number of business critical initiatives. Supporting executives with IT related issues. Maintaining AV and conference room technology (TVs, Apple TV, Mac Mini, Crestron, VOIP). Phone and remote support for Tempus clients. Work in Tempus’ ticketing system to communicate, track and remediate actions taken, and create Wikis or How-To guides for employees.

Customer Success Representative (9am - 5pm Shift)

Technical Support Representative

Customer Success Representative (7am - 3pm Shift)

Operations Manager

Reimbursement Support Specialist

Site Operations Manager

Clinical Supervisor

Lab Operations Associate (Tuesday - Saturday - Shift Diff)

Pathologist

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Customer Success Manager

Leaf Trade
Chicago
1 day ago
+26
Leaf Trade is the leading B2B marketplace between licensed wholesalers of cannabis products and dispensaries in the highly regulated cannabis markets. Leaf Trade streamlines order management and fulfillment by providing a CRM, essential integrations, and other enterprise tools that save time and help grow cannabis businesses. To learn more about Leaf Trade, visit www.leaf.trade.  About the Role Leaf Trade is looking to hire a Customer Success

Security Engineer (Blue Team Lead)

CCC
Chicago
1 day ago
+30
This position will function as the lead investigator for security incidents (blue team). Daily responsibilities will include monitoring security event logs through the SIEM tool, opening cases for investigation, collecting evidence and bringing in subject matter experts as needed to re-mediate security issues. The lead investigator will also be able to leverage the managed services provider and other security experts on the team. Will require occasional on-call rotation and some travel (less than 5%) as necessary.

Site Reliability Engineer

Casualty Field Consultant

Medical Code Review Superivsor

Customer Service Coordinator

Nexgen Packaging
West Suburbs
1 day ago
+26
Join Our Team! This is an exciting opportunity to join Nexgen Packaging as a Customer Service Coordinator! We are seeking a candidate that is a self-starter, with excellent people skills and an outgoing personality. If this is you, then let’s meet! At Nexgen Packaging we are building a team of talented, experienced, and creative individuals! We embrace independent thinking self-starters who are looking to be part of a hard-working team that

Manager of Vendor and Obtainment Operations

VelocityEHS
Chicago
1 day ago
+12
GENERAL DESCRIPTION: The Manager of Vendor and Obtainment Operations oversees the operational teams and activities that support the content “assembly line” and the delivery of chemical management projects.  This full-time position supports VelocityEHS primarily by being the main, daily point of contact with vendors engaged in SDS obtainment and indexing, as well as supervising internal operations staff.  The Manager of Vendor and Obtainment

Information Security Manager - HITRUST Lead

Prevail Health
Chicago
1 day ago
Information Security Manager, Compliance Officer, HIPAA/HITRUST Leader Prevail Health, a digital health Tech Company, is looking for an Information Security Manager to take on our HIPAA and HITRUST compliance and other security issues within the company. This will be a true ‘stretch role’, and as such, the right candidate will be extremely smart, self-motivated and ready for a challenge.  For someone who is willing to work hard and learn, this

Director of Retail Sales and Marketing

Farmer's Fridge
Chicago
1 day ago
+13
Be a motivational leader and coach to their team. Develop a strategy for attaining retail accounts then implement that strategy and achieve 2-3x revenue. Measure and report the status of client relationships, B2B marketing initiatives, and revenue growth. Use this information to perform industry competitive analysis to assist in business development and inform the sales process. Optimize profitable revenue growth and client engagement. Secure key partnerships and move beyond “pilot” and into expansion phase to hit 2019 and 2020 expansion targets. Drive scale to new regions, ensure consistency in the Farmer’s Fridge messaging, branding, content and marketing materials. Track industry trends and developments. Recruit and develop their team as necessary.

Resource Manager

ThoughtWorks
Chicago
1 day ago
About ThoughtWorksWe are a global software consultancy and a community of passionate, purpose-led individuals. We think disruptively to deliver technology to address our clients' toughest challenges, all while seeking to revolutionize the IT industry and create positive social change. We’re more than just a consultancy — we’re a social community composed of individuals who bring curiosity and passion for technology; the kind that makes learning

Lead Process Engineer

Tovala
Chicago
1 day ago
As a Lead Process Engineer on the Tovala team, you will be charged with scaling operations as well as finding and implementing efficiencies and optimizations across our entire operation. You’ll be responsible for designing and executing food manufacturing processes that will allow our facility to produce more efficiently, while enabling product variants, higher quality and lower costs. You will focus on our food operations team’s process and

Office Coordinator

Fooda
Chicago
1 day ago
+13
Fooda is hiring an Office Coordinator who will be the face of Fooda’s Chicago headquarters. This team member will welcome visitors, ensure office supplies and break rooms are always stocked, plan and execute in-office events including new hire orientation, provide general office and HR admin support, and help to create a comfortable, clean and organized work environment. To succeed in this role, the ideal candidate must be self-motivated, ambitious, organized, possess strong time management skills, attention to detail and meet critical deadlines. For this person no job is too big or too small. We are looking for an outgoing self-starter who has the ability to work independently as well as a member of project teams.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $39,361
Min: $28K
Max: $57K
Office Manager $52,355
Min: $20K
Max: $102K
Operations Associate $52,439
Min: $32K
Max: $85K
Technical Support $53,793
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $60,813
Min: $40K
Max: $85K
Client Success Manager $69,024
Min: $37K
Max: $135K
Business Analyst $70,655
Min: $35K
Max: $124K
Customer Support Manager $72,639
Min: $37K
Max: $130K
Operations Manager $82,618
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Senior Business Analyst $92,820
Min: $67K
Max: $125K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Operations $117,357
Min: $80K
Max: $185K
Director of Customer Success $121,500
Min: $70K
Max: $190K
Vice President of Operations $175,958
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $226,281
Min: $135K
Max: $600K

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