Best Operations Jobs in Chicago | Built In Chicago

Operations Jobs in Chicago

248

Arity - Kafka Administrator

Arity
Chicago
4 hours ago
+22
Manage large scale multi-nodes Kafka cluster environments residing on AWS. Handle all Kafka environment builds, including design, capacity planning, cluster setup, performance tuning and ongoing monitoring. Perform high-level, day-to-day operational maintenance, support, and upgrades for the Kafka Cluster. Creation of key performance metrics, measuring the utilization, performance and overall health of the cluster. Capacity planning and implementation of new/upgraded hardware and software releases as well as for storage infrastructure. Research and recommend innovative, and where possible, automated approaches for system administration tasks. Ability to closely calibrate with product managers and lead engineers.

Customer Support Specialist

ReviewTrackers
Chicago
4 hours ago
+38
The Customer Success team is a hybrid of account management and customer support. We work with innovative companies looking for a way to make their online reputation management more efficient. We pride ourselves on providing friendly, patient, and concise next-level support to optimize the customer’s road to success. An ideal candidate has at least 1 year experience working in customer service, customer support, community management, or account management, preferably in a SaaS environment. 

Head of Risk

Optiver
Chicago
4 hours ago
+17
Optiver is looking for a Head of Risk to lead and oversee our Chicago Risk group. The Head of Risk will play an integral role to the success of Optiver by continually developing our risk systems, methodologies and limits, ensuring a high level of protection against loss. The ideal candidate will bring a clear, long-term vision to how we can continuously enhance and develop our risk strategies and will apply strong leadership capabilities to oversee & develop our risk team.

Relationship Manager, Cryptoassets

DRW
Chicago
4 hours ago
+37
We are looking for a Relationship Manager to join a team of highly talented business development, traders, relationship managers and researchers in our Chicago office. As part of this team, you will be tasked with enhancing existing counterparty relationships and developing new business opportunities with those counterparties on a global basis. Given the nature of this market, you will also be expected to understand changes occurring real-time. This is a unique opportunity for someone to leverage their financial markets sales experience in a new way.

Senior Desktop Systems Engineer

Network Project Specialist

Functional Architect

Walgreens
North Suburbs
8 hours ago
+14
Walgreens is looking for a Functional Architect to join one of the largest initiatives in our company, Pharmacy Renewal. The Walgreens Pharmacy Renewal efforts seek to design and build the largest, most advanced pharmacy infrastructure in the world from the ground up. Empowered to operate as an innovation center, this effort represents one of Walgreens most important programs at both global and local levels. US, UK and Italy based teams will be leveraging the most advanced and exciting technologies to build on Walgreens strategic vision to service the 13,100 plus pharmacy-led, health and wellbeing retails stores Worldwide.

Monitoring Engineer I - Azure

TRIRIGA Architect

IT Analyst II

Director, IT: Demand Management, Planning & Analysis

IT Engineer II (Backup)

DevOps - IT Engineer II

IT Analyst II (Information Security Analyst)

DIR IT

Associate Technical Architect

SAP Service Lead

Associate Engineer

Technical Architect VoIP

IT Engineer II

IT Engineer II

IT Engineer I

Director, IT Technical Operations

Technical Architect VoIP

Associate, Technical Architect

SAP Basis Technician

IT Principal Technical Architect

Telecom Expense Manager, Associate IT Manager

Technical Architect - Monitoring Systems

IT Technical Architect/Full Stack Developer

IT Engineer II (Wireless)

IT Engineer III, Digital Engineering

IT Analyst II- (Information Security Analyst)

IT Engineer III

Associate Engineer

Associate Engineer

Director, IT Cloud Delivery

Load 10 more jobs31 jobs at Walgreens

Associate Director

bswift
Chicago
8 hours ago
+16
bswift is looking for an Associate Director to join our Direct Implementation Team. The primary objective of this position is to manage and inspire bswifts client services team to produce client raves. The Associate Director of Client Services serves as leader to ensure the highest level of quality in our delivery of new client implementations and on ongoing service. 

Project Specialist

Health Concierge

Client Relationship Manager

IT Scrum Master

Health Concierge

Client Benefit Analyst

Supvr, Service Operations

Load 4 more jobs8 jobs at bswift

Service Desk Lead

Grubhub
Chicago
8 hours ago
+31
Directly manage Service Desk Associates and Interns.  Direct their work and hold accountable for tasks. Monitor team metrics and address any bottlenecks/issues with ticket resolution.  Focus on Service Level Agreements and ensuring the team is meeting commitments. Assist with mentoring and coaching for the team.  Build skills and train, team members. Act as an escalation point and expert for the team.  Assist with leading and directing of work for the broader team on projects and initiatives. Manage team on-call schedule and triage rotation.  Disseminate to the team any new rules or processes to follow. Work with the business to identify gaps or problems with existing processes.  Drive change. Act as quality control for the team-- addressing team ticket quality, responsiveness, thoroughness, ticket hygiene, etc. Help smooth onboarding and offboarding experience to ensure no misses.  Continue to improve new hire documentation and processes. Bring technical skills, and become application owner, for the software we use. Be able to manage project work--direct team to finish tasks and hold them accountable. Identify gaps in documentation and drive initiative to fill out our wikis. Able to perform all the tasks that we ask of the SD technicians. Be flexible.  We're growing and we need to continue to change to help the company grow.

Restaurant Fulfillment Specialist

Senior Customer Care Trainer

Quality Coordinator

Lead, Network Operations Center

Account Advisor (Mandarin- Speaking Preferred!)

Sr. Manager, Market Operations

Director, Strategic Partnerships

Manager, Market Operations

Account Advisor, Enterprise Accounts

Director of Corporate IT

Contact Center Manager

Load 8 more jobs12 jobs at Grubhub

Senior Director - Customer Experience

Tribune Publishing
Chicago
8 hours ago
This individual will be a key member of the consumer-focused leadership team and will be accountable for developing and executing our customer experience strategy to build a sustainable, institutionalized customer-obsessed culture. This leader will serve as an evangelist and senior advisor that will own a deep portfolio of influence and responsibilities that will be critical in meeting our goals and creating lasting value for the organization and its customers.

Senior Mainframe Solution Architect

Ensono
Chicago
8 hours ago
+35
Mainframe Senior Solutions Architect leverages knowledge of IBM mainframe technology to help document, shape, and direct the technology roadmap for Ensono and for our clients. Work directly with senior executives and leadership to identify and address technology gaps, strategic goals, and business imperatives impacted by infrastructure technologies. Suggest new technologies or new approaches to achieve business goals. Develop methodologies to integrate technology innovation with existing governance and enterprise architecture processes. Provide fully costed solution architecture to meet client and prospective client requests. Maintain and update documentation related to organization-wide IT activities and technology roadmaps. Communicate progress and direction through formal presentations, collaborative meetings, and content publishing to mixed audiences.

Manager Information Technology, Info Sys

Director, Global Change Management

Global Facilities Manager

Client Support Engineer Level 2

Client Manager

Senior Network Engineer-Implementation

Expert Storage Engineer

Associate Production Control Analyst- Night Shift

Senior Network Engineer

Production Control Analyst

Consultant - Procurement (Contractor)

Consultant - Procurement (Contractor)

Consultant - Procurement (Contractor)

Senior IBMi Systems Engineer

Senior Client Success Manager

Load 10 more jobs16 jobs at Ensono

Administrative Assistant

Guaranteed Rate
Chicago
9 hours ago
+20
Manage all aspects of office including Administrative and Operations. Coordinate Pipelines with direct ownership, management and communication with internal staff and clients. Constantly assess loan progression to insure all deadlines are met or exceeded. Assist with Marketing efforts to boost local name brand.

Customer Service Loan Servicing

Insurance Client Service Representative

Office Administrator

Disclosure Manager

Office Services Coordinator

Customer Service Representative

General Office Assistant

Operations Assistant

Office Assistant

Load 6 more jobs10 jobs at Guaranteed Rate

VP, Merchandising

FTD Companies
Chicago
10 hours ago
+29
The Vice President, Merchandising Strategy oversees drives and tracks vital strategic initiatives across the merchandising organization. He/She will be responsible for i) key strategic presentations and weekly/monthly business reviews required to drive business performance and ii) Implementation of key merchandising and business initiatives designed to deliver the corporate transformation. This role will manage a team of operators with oversight of FTD's key merchandising projects across FTD, ProFlowers and Gourmet foods merchandising teams. This leader will partner with key business leaders and ensure that all projects are implemented promptly and in ways that are consistent with the organizational priorities. This person will also lead the analysis/approaches to support these high priority initiatives to provide insights into strategic decisions for leadership.

Customer Service Representative

Senior Manager, Customer Service

Member Success Advocate

Manager, Customer Service

Load 1 more jobs5 jobs at FTD Companies

Supply Chain Coordinator

Fast Radius
Chicago
10 hours ago
Company Overview Fast Radius is leading the industrial-grade 3D printing revolution. Strategically partnered with UPS, Fast Radius enables fast production of industrial parts at global scale with an advanced digital platform. We are the end-to-end partner for companies looking to embrace additive and on-demand manufacturing: supporting clients with product design, engineering, testing and validation – all the way to global manufacturing and

Network Support Engineer, English/Portuguese Bilin…

Cisco Meraki
Chicago
11 hours ago
+20
As a Network Support Engineer, you will be responsible for providing quality technical support for our growing client and partner base. You will diagnose problems and troubleshoot the entire Meraki product line, including our wireless access points, security appliances, and switches. Our support engineers are foremost problem-solvers passionate about networking, and we seek talented, enthusiastic and tech-savvy individuals to build upon our

TECHNICAL BUSINESS ANALYST, ASSOCIATE

Conversant
Chicago
12 hours ago
+48
The Technical Business Analyst, Associate, known internally as an Associate Technical Integration Engineer, is a unique hybrid of engineering, consulting and technical project management responsibilities.  It requires a wide range of technical skills, solution design and a desire not just for what the answer is, but how things work and why.  You'll have the opportunity to solve challenging technical problems, working with other Conversant engineering teams to understand the system and assist with improving it. 

CLIENT DEVELOPMENT MANAGER

DIRECTOR, CLIENT DEVELOPMENT

DIRECTOR, CLIENT DEVELOPMENT- AUTO

DIRECTOR, DECISION SCIENCES

SR. CLIENT DEVELOPMENT MANAGER

SYSTEMS ADMINISTRATION, NOC

VP, CLIENT DEVELOPMENT

VP, CLIENT DEVELOPMENT- AUTO

Load 5 more jobs9 jobs at Conversant

Administrative Assistant - Sales Support (Hiring I…

Paylocity
Northwest Suburbs
13 hours ago
+31
The Sales Administrator will be joining a very ambitious and competitive sales force comprised of inside and outside sales representatives and managers. The Sales Administrator is responsible for providing the sales team, Sales Managers and VP of Sales high-level administrative support.

Client Services Representative

Current Client Consultant

Manager, Market Launch

Procurement Specialist IT

Travel Manager - Procurement Specialist

Load 2 more jobs6 jobs at Paylocity

Client Operations Administrator

NextCapital
Chicago
13 hours ago
+42
We're looking for an organized and highly motivated Administrator to join our Portfolio Operations team. Our Portfolio Operations team works directly with our Retail partners to facilitate the management and servicing of managed accounts. You will be responsible for taking on a wide range of administrative functions and assist the entire team in their efforts. The ideal candidate is highly organized, detail-oriented, has excellent writing skills, and the drive to get things done in a timely and efficient manner.

Administrative Assistant

McDonald's Technology
Chicago
13 hours ago
+26
McDonald’s Global Data and Analytics department needs a top notch Administrative Assistant. This is an excellent opportunity to build upon your professional experience in a fast-paced and team-oriented environment. You will be a critical team member and will perform a wide variety of specialized and administrative functions. The top candidate will possess strong organizational and communication skills and a consistent track record of getting results.

Incident Response Manger

Identity Service Manager

IT Service Delivery Manager

Manager of Enterprise Services-TRIRIGA

Network Operations SDM

Oracle BI - Support Manager

Senior IT Demand/Capacity Manager

Senior Provider Relationship Manager, VMO

Director, Digital Supply Chain

Retail Solution Architect – IT Architecture Services

Load 7 more jobs11 jobs at McDonald's Technology

Manager.Customer Support

Relativity
Chicago
17 hours ago
+21
As a Customer Support Manager, you will be responsible for providing Technical, Policy, and Procedure guidance to your teams. The Support Manager should have intimate knowledge on all CS process and procedure. On a daily basis, the Support Manager will be responsible for monitoring the specific team’s ticket queues, ensuring that tickets are being scrubbed and assigned in a timely manner. The Support Manager will be responsible for balancing the team’s workload, reassigning tickets as needed due to PTO and scheduled training's. The Support Manager should be organized, attentive to details, and meet all of our department goals and metrics. The Support Manager informs their Manager of issues regarding personnel, performance, client perception, and project status, and works closely with colleagues to ensure consistent, high quality service. The Support Manager is also responsible for the professional development of their reports. 

Executive Assistant

Disaster Recovery Manager

Senior Customer Success Manager

Administrative Assistant

Product Manager - Corporate IT

Application Analyst

Strategy Lead

Customer Success Manager

Senior Application Administrator - Atlassian

Load 6 more jobs10 jobs at Relativity

Customer Advocate

Sprout Social
Chicago
17 hours ago
+47
1-3 years of customer-facing experience is required (SaaS Industry experience a plus). Proactive self-starter with a curious mind and strong initiative to solve tough problems and constantly make improvements. Challenge-driven, goal-oriented, and capable of handling emergency/crisis situations. Ability to be resourceful with impressive critical thinking skills, wearing many different hats and juggling conversations between channels comfortably. Excellent verbal and written communication skills. A strong work ethic and ability to work independently. Driven by a desire to help people and passion for teaching technology to others. Demonstrated ability to deal with change and act as a team player.

Client Support Analyst

Evive
Chicago
17 hours ago
+23
Support client delivery team in meeting client expectations and goals while executing client communication and benefit hub strategies. Be an Evive expert on your assigned client benefit plans, coverage, account structures, and programs. Attend client meetings to present and document decisions around communications plans and ongoing delivery projects. Communicate timely and effectively with clients regarding ongoing communications, programs, project timelines, and strategic deliverables. Track client’s Performance Guarantee metrics monthly and share quarterly results with CDM/Success Partner to improve strategy. Track and analyze metrics around communications/deliverables to better inform delivery strategy. Collaborate, coordinate, and escalate client/member issues by acting as a client advocate while working with all departments. Communicate errors and improvements to development organization and participate in testing client features, configuration, and content. Effectively communicate with member services in order to triage member issues and coordinate between client and member services team. Analyze and triage errors around data files to ensure error-free data loading.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $39,361
Min: $28K
Max: $57K
Office Manager $52,355
Min: $20K
Max: $102K
Operations Associate $52,439
Min: $32K
Max: $85K
Technical Support $53,793
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $60,813
Min: $40K
Max: $85K
Client Success Manager $69,024
Min: $37K
Max: $135K
Business Analyst $70,655
Min: $35K
Max: $124K
Customer Support Manager $72,639
Min: $37K
Max: $130K
Operations Manager $82,618
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Senior Business Analyst $92,820
Min: $67K
Max: $125K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Operations $117,357
Min: $80K
Max: $185K
Director of Customer Success $121,500
Min: $70K
Max: $190K
Vice President of Operations $175,958
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $226,281
Min: $135K
Max: $600K

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