Best Operations Jobs in Chicago | Built In Chicago

Operations Jobs in Chicago

262

Customer Service Loan Servicing

Guaranteed Rate
Chicago
2 hours ago
+14
Responsibilities may include processing routine payment transactions, documenting calls, responding to customer, investor, or other 3rd party inquiries, researching and/or preparing documentation, or analyzing requests in accordance with established guidelines and determining appropriate course of action.

Events Coordinator

Insurance Client Service Representative

Office Administrator

Disclosure Manager

Office Services Coordinator

Customer Service Representative

General Office Assistant

Operations Assistant

Office Assistant

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Customer Success Manager

Kapow
Chicago
4 hours ago
The Customer Success Manager is an integral part of the Cvent Customer Success Organization. Under the guidance of the Director and Strategic Account Team Manager, you will work with strategic accounts to drive adoption of Cvent's products, increase revenue opportunities, and improve the overall success of the client relationships.

MANAGER, LOSS PREVENTION ECOMMERCE

Ulta Beauty
West Suburbs
58 minutes ago
The Manager, Loss Prevention eCommerce Fraud is responsible for leading a team of Corporate Analysts who support Loss Prevention systems and technologies for eCommerce and Omni-Channel by providing actionable insights into fraud, theft, losses, operational compliance and case management.  This role takes the lead recognizing and translating critical and on-going business needs into logical and concise report to enrich the Loss Prevention team’s effectiveness.  The Manager Loss Prevention eCommerce Fraud has a hands-on role in the creation of analysis and reporting, providing instruction and guidance to broaden investigations, achieving synergies in investigations across the LP organization, training the Loss Prevention team on improving utilization of tools, and providing advice to various Business Partners and Leadership based upon data and metrics.

MANAGER, LOSS PREVENTION INVESTIGATIONS

IT MANAGERS, ILLINOIS, BOLINGBROOK

IT MANAGER- .NET

IT MANAGER- BIG DATA

IT MANAGER , SAP

SENIOR IT ANALYST- WMS SYSTEMS- SUPPLY CHAIN

SENIOR IT ANALYST, MARKETING

IT ASSOCIATE ANALYST- SECURITY & NETWORK OPERATIONS CENTER (SNOC)- 2ND SHIFT

IT ANALYST - SECURITY & NETWORK OPERATIONS CENTER (SNOC)- 2ND SHIFT

IT RISK MANAGEMENT ANALYST

MANAGER, IT OPERATIONS SUPPORT

SR IT ANALYST - TRANSPORTATION SYSTEMS

IT ANALYST SAP FINANCE

SENIOR IT ANALYST DATA PROTECTION

ENGINEER – ITSM ADMIN/INTEGRATION

SENIOR IT ANALYST, QA AUTOMATION

DIRECTOR, MERCHANDISE SYSTEMS

IT ANALYST- SECURITY & NETWORK OPERATIONS CENTER (SNOC)

IT MANAGER- MARKETING SYSTEMS

ENGINEER- END USER SERVICES

IT ASSOCIATE ENGINEER, EUS A/V SUPPORT

IT ENGINEER, IDENTITY & ACCESS

DIRECTOR LOSS PREVENTION- WEST

SENIOR ENGINEER – SAP BASIS

IT ANALYST - SUPPLY CHAIN SYSTEMS (CHICAGO/FLEX)

IT DEVELOPER - TIBCO (CHICAGO/FLEX)

IT ANALYST - SUPPLY CHAIN SYSTEMS (CHICAGO/FLEX)

IT DEVELOPER - TIBCO (CHICAGO/FLEX)

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VP, CLIENT DEVELOPMENT

Centro
Chicago
6 hours ago
+43
The Regional Vice President is a direct sales role with at least 7+ years of enterprise SaaS solution sales experience, 10+ years of sales experience overall, and preferably with a deep understanding of the digital advertising technology ecosystem. The position will be responsible for generating new business relationships and developing existing business within a designated territory. Requires an ability to understand and articulate the value of Centro’s solutions to customers and partners up to the C-level. Candidates must have a proven track record of meeting or exceeding sales quota and experience with value or solution based selling.

Account Manager

Spark Hire
North Suburbs
6 hours ago
+22
Spark Hire is an award-winning video interviewing platform (Software-as-a-Service) used by more than 5,000 customers in 100+ countries. Our industry-leading platform is recognized as the gold standard by esteemed software review site G2 Crowd. We’ve also been recognized as one of the best startups to work for (nationally) and a best small business to work for in the Chicago area. We've been signing up new customers like crazy which is creating

Full Time Support Specialist

Chowly Inc.
Chicago
8 hours ago
+17
  Do you love to go above and beyond to ensure client satisfaction? Do you have a desire to help others and solve problems? We're looking for a like minded individual who is interested in joining our support team! As a rapidly growing Chicago startup, we are looking to expand our Support Team. At this time, we are looking for a skilled problem solver and an enthusiastic individual who can listen to our clients’ issues and offer a unique and

Incident Response Manger

McDonald's Technology
Chicago
4 hours ago
+26
In this execution focused role, you will handle daily ticketing of customer concerns, incident queues, process execution, critical metrics and metrics reporting. To be successful, you are able to utilize IT tools, be responsible for documenting the necessary procedures and incident response plan of action needed to quickly mitigate and analyze security incidents as they occur. Your additional experience in process management and a familiarity with legal rules, regulations and platforms are also necessary. You are highly engaged in risk management and mitigation maintaining the forward momentum to assure all assets are operating at their full capacity and you can rapidly address security when needed.

Identity Service Manager

IT Service Delivery Manager

Manager of Enterprise Services-TRIRIGA

Network Operations SDM

Oracle BI - Support Manager

Senior IT Demand/Capacity Manager

Senior Provider Relationship Manager, VMO

Director, Digital Supply Chain

Retail Solution Architect – IT Architecture Services

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Operations Coordinator

Dynamism
Chicago
9 hours ago
Dynamism is a Chicago-based leader in 3D printing/additive manufacturing. Our core focus is on long-term customer relationships and we always strive to give the best expert advice. The goal of our Operations Coordinator is to ensure multiple pipelines are clear to keep our office running smoothly day-to-day. More responsibility will come with company growth. Duties include: General customer service Order processing Fraud prevention

Customer Success Manager

FourKites, Inc.
Chicago
11 hours ago
+27
FourKites Customer Success Manager is responsible for owning the overall customer relationship with assigned accounts. Your goal is to provide the best customer management and business consultancy skills around. You are responsible for retaining a book of customers and partnering with Sales to expand the customer partnership. We want our customers to come for us best practices and it is up to you to help customers prove out ROI and create raving fans that want to expand their partnership with FourKites.

Evening Technical Support Representative

Braintree
Chicago
11 hours ago
+44
We're looking for a highly organized go-getter and problem-solver who wants to delight our customers by delivering accurate and quick assistance while maintaining Braintree’s white-glove service experience. Our Technical Support team provides first-touch support to customers via phone and email. Support teammates, AKA Supportreeps, craft unscripted solutions that are as creative as our merchants’ business ideas, answering questions ranging from “Help! I forgot my password!” to “Help! I need to integrate Braintree into my web store and app and don’t know where to start!” After comprehensive training on Braintree’s products and technical integration methods, this candidate should be excited to play a pivotal role in supporting and maintaining the day-to-day operations of our diverse customer base.

Underwriter

Director, Business Operations

Global Sales Support Specialist

Sr Mgr, Cloud Platform Ops, Zoro

Zoro
Northwest Suburbs
12 hours ago
+30
The Senior Manager IT, Cloud Platform Operations supports the company's business by providing operational reliability and continual improvement of Zoro’s IT cloud infrastructure and ERP capabilities. Support to ensure operational efficiency and and efficiency. Sphere of control includes all business and technology services and capabilities hosted in AWS, NetSuite and Google Cloud Platform environments.

Director, Supplier Performance Management - Zoro

Netsuite Administrator, Zoro

Sr Netsuite Administrator, Zoro

Mgr, Enterprise Operations (Contracts & Vendor Management), Zoro

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Sr. Technical Business Analyst

Rewards Network
Chicago
12 hours ago
+20
Rewards Network is seeking a Senior Technical Business Analyst to be the liaison and subject matter expert between the Business and Technology groups that will be building a new Rewards Platform and the supporting applications from the ground up. This will be a large and highly visible multi- year project built in the latest technologies.

Network Engineer

Vail Systems, Inc.
Chicago
12 hours ago
+27
As a Network Engineer at Vail, you'll work on a team in designing, implementing, capacity planning, incident response, and trouble-shooting. You will work in a highly technical environment alongside software developers, systems engineers, and other network engineers to design and deliver solutions to complex technical problems.

Customer Success Manager

Litera Microsystems
Chicago
12 hours ago
+15
Customer Success Managers (CSMs) are actively involved with customers to build relationships, promote adoption, address issues, identify new business opportunities, negotiate contract terms, and for ongoing promotion of the value of our solutions. A CSM oversees the relationship with Litera Microsystems' customers for the duration of their contract(s). A CSM is also responsible for selling services and add-on licenses to grow existing customer relationships.  Customer Success Managers are considered by our customers as their primary point-of-contact and trusted advisor to facilitate success with our software solutions to positively impact the value we bring to their business. CSMs advocate the needs of the customer to all Litera Microsystems' teams. As part of the Customer Success team, this position is highly visible which affords talented people many opportunities to grow and advance.

Technical Project Manager (LATAM)

Bringg
Chicago
12 hours ago
+17
Manage the implementation of new use cases, best practices and functionality to expand existing accounts.  Establish and maintain customer satisfaction across named accounts through account planning, proactive client communications, issue remediation and containment, as well as performance measurement. Overall responsible for customer health, growth and satisfaction.  Build and execute an account specific relationship framework, through QBR (onsite/remote) ongoing value proposition and periodic meeting. Leverage your product knowledge and experience to ensure customer receives the up-most value of Bringg's product. Collaborate with Sales to ensure customers' contract renewal. 

Tech Support Engineer USA/LATAM

Bringg
Chicago
12 hours ago
+17
Resolve product or service problems by clarifying the Customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure a satisfactory resolution. Keep accurate records and document customer service actions and discussions. Analyze statistics and compile accurate reports internally and with our Customers. Build sustainable relationships and trust with our Customers through open and interactive communication. Provide accurate, valid and complete information on the Bringg system and technical issues by using the right methods and tools. Constantly improve customer service performance and procedures.

Network Support Engineer

Cisco Meraki
Chicago
12 hours ago
+20
As a Network Support Engineer, you will be responsible for providing quality technical support for our growing client and partner base. You will diagnose problems and troubleshoot the entire Meraki product line, including our wireless access points, security appliances, and switches. Our support engineers are foremost problem-solvers passionate about networking, and we seek talented, enthusiastic and tech-savvy individuals to build upon our

Product Support Specialist

ActiveCampaign
Chicago
12 hours ago
+48
ActiveCampaign is the marketing automation leader for small and mid sized businesses (SMB's) around the globe. Through a sophisticated yet easy-to-use platform and tools, we allow our customers to make meaningful connections to their customers. Often, we are the center of our customer's marketing strategies and critical to their success and future. As the fastest-growing SaaS company in Chicago, we are scaling rapidly to keep up with market

Director of Customer Support

Technical Support Manager

IT Specialist

Pre-Sales Technical Support Engineer - RAVN AI

iManage
Chicago
14 hours ago
+26
The Systems Engineer is the primary technical resource supporting the iManage RAVN pre-sales team. You will build, support and maintain all demonstration systems as a shared resource used by the pre-sales team, partners, and other groups within the company. Serving as the primary technical point of contact for all iManage RAVN demo system issues, escalations and resolutions you will also be responsible for drafting and updating current demo scripts, creating and updating demo recordings, and ensuring effective communication and delivery of all such supporting materials. 

Support Engineer

Technical Solution Analyst

Senior Manager, Customer Service

FTD Companies
Chicago
15 hours ago
+29
The Senior Manager has all the responsibilities of a CS Manager, with the additional responsibilities as indicated below. This position manages Assistant CS Managers, Sr. CSRs, and a team of 5-100 Customer Service Representatives.

Member Success Advocate

Manager, Customer Service

VP, Merchandising

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $39,361
Min: $28K
Max: $57K
Office Manager $52,355
Min: $20K
Max: $102K
Operations Associate $52,439
Min: $32K
Max: $85K
Technical Support $53,793
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $60,813
Min: $40K
Max: $85K
Client Success Manager $69,024
Min: $37K
Max: $135K
Business Analyst $70,655
Min: $35K
Max: $124K
Customer Support Manager $72,639
Min: $37K
Max: $130K
Operations Manager $82,618
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Senior Business Analyst $92,820
Min: $67K
Max: $125K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Operations $117,357
Min: $80K
Max: $185K
Director of Customer Success $121,500
Min: $70K
Max: $190K
Vice President of Operations $175,958
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $226,281
Min: $135K
Max: $600K

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