Best Operations Jobs in Chicago | Built In Chicago

Operations Jobs in Chicago

276

Head of Customer Success

AccuLynx
Chicago
15 minutes ago
+22
About the Position: AccuLynx is a fast-growing SaaS provider of CRM/project management software for roofing contractors. With more than 10 years in the business and impressive year-over-year revenue growth, we have quickly established ourselves as the leading software product in this multi-billion dollar industry. AccuLynx is currently seeking an experienced Head of Customer Success to join our growing team. The Head of Customer Success will lead

Receptionist

Showpad
Chicago
33 minutes ago
+17
Showpad is looking for a Receptionist to oversee all administrative duties at our main entrance desk. You will perform a range of tasks including receiving and transferring all telephone calls, maintaining the cleanliness and organization of the office, and providing support and backup for the Office Manager. As Showpad’s go-to person you will create an inspiring environment by assisting across all departments to maintain existing and new global initiatives. As the centerpiece of Showpad, the successful candidate will be presentable and friendly, with outstanding people skills.

Technical Support Manager

ActiveCampaign
Chicago
36 minutes ago
+48
We’re looking for a talent people manager who has experience working with client-facing teams as well as Product and Engineering teams to ensure customer escalations are handled optimally. This role manages a team of technical support specialists who enable customers and internal teams with a focus on technical and product acumen and judgement. This role works across leadership and stakeholders to ensure customer issues are resolved in a timely and customer-first way and providing excellent coaching and mentoring to the Technical Support team.

IT Specialist

Product Support Specialist

Director of Customer Support

NOC Analyst

Echo Global Logistics
Chicago
36 minutes ago
+15
Positions in this function coordinate the processes and activities that focus on restoring service after an incident occurs. Monitors environment health and the facilitation of high severity incidents to improve the state of service availability and continuity. This function also includes those who operate and monitor computer and peripheral equipment. Coordinates the efforts of all functions to complete scheduled jobs in a timely manner. Documents all problems (hardware, application, facility, etc.) and takes corrective action as required. Interfaces with other departments as required.

3rd Shift Account Coordinator

Integration Engineer

IT Business Analyst - Supporting Analytics & C…

HAVI
West Suburbs
2 hours ago
+18
The IT Business Analyst for the Advanced Analytics and Consulting Service Line will report into the IT AA&C Business Partner. In this role, we are looking for someone that can “ask the right questions”, get the right parties involved and partner successfully with our AA&C Service Line to enable and support their capabilities and service offerings.

Director, IT Service Management

Customer Service Coordinator

Director, IT Service Management

Lead Network Engineer

Discover Financial Services
North Suburbs
2 hours ago
+30
The Network Engineer II is expected to have a broad level of knowledge of network domain technologies, platforms, and principles, including route/switch protocols, LAN/WAN, wireless networking, datacenter, high-availability design, Application Delivery Controller, Web Application Firewall, Domain Name Service and IP management, Data Visibility Fabric, Content Delivery Network, Data Analytics, WAN optimization, Network Time Protocol, and Network Monitoring. A Mid-Level Network Engineer will preferably have experience with one or more network automation tools and/or programming languages. They lead, facilitates, and assists senior engineers with developing strategic architecture for next-generation network services and emerging transport methods. Makes well thought out decisions on moderate-to-complex network engineering issues. Engineers, develops, and tests infrastructure. The individual will also be responsible for assisting in the definition of monitoring and trending scenarios for the operational teams to increase efficiencies. Will assist in driving complex modifications and/or upgrades to existing network infrastructure in support of evolving enterprise requirements. Is vigilant on unit cost reduction and cost containment. Propagates common goals, direction, and standards established by more Senior Engineers. Acts as a source of direction, training, and guidance for less experienced team members. Monitors project schedules and unit/total costs. Provides escalation support as required. Must be able to communicate effectively with both management and technical staff. Must have strong problem solving skills under minimal direction. Typically requires 6 to 8 years of hands-on network experience.

Lead AML Systems Administrator

BT Campus Innovator

Sr. Risk Analyst

Senior IT Auditor

Service Reliability Engineer

Unica Campaign Execution & Support Programmer (Entry Level)

Lead Voice Engineer

Principal Solutions Architect

Senior Principal Application Architect

Sr. Principal Network Architect/Engineer

Load 7 more jobs11 jobs at Discover Financial Services

Director of Global Customer Success

Morningstar
Chicago
2 hours ago
+18
• Champions our client service culture of delivering world-class service, high performance, employee development and process improvement.  • Leads a global team of CSM managers across multiple products sets and customer segments.  • Works with managers and team leaders to ensure team member development and training.  • Leads in the creation and implementation of CSM processes, KPIs and goal setting. Informs and influences overall Client Service strategy and execution.  • Continually measures and looks for process improvement opportunities to ensure high quality of customer experience and retention and growth of customer base.  • Partners closely with our product management to represent the customer voice in future product development.  • Works closely with sales management to ensure we execute on an optimized working relationship. 

Lead System Administrator

IT Service Desk Analyst

Senior Client Service Representative

IT Risk and Compliance Analyst

IT Disaster Recovery Analyst

Director of Learning and Development

Client Success Representative

Director – Quality & Transformation

Customer Success Manager

Service Desk Team Lead

Head of Sustainability

Relationship Manager

Director, Infrastructure - North America

Load 10 more jobs14 jobs at Morningstar

Customer Service Representative I

SMS Assist
West Suburbs
2 hours ago
+18
SMS Assist is looking for driven problem-solvers who want to partner with us to transform an industry. We’re utilizing our very own technology system to help disrupt the facilities management market (think HVAC, plumbing, electrical, etc.). The magic behind our technology? Our customer service representatives, who manage every step of the customer experience and love helping others in a fast-paced, high-growth work environment. There’s no previous technology or facilities management experience required. We’ll teach you the ropes of the industry with our in-depth training. We’re simply looking for motivated people who are energized by helping customers resolve their problems (and like to have some fun too).

Manager, Network Expansion

Peapod Digital Labs
Chicago
2 hours ago
+23
This role will lead strategic planning and analysis of network designs and capacity for Peapod Digital Labs (PDL) across the AD Brands and Peapod.com markets. Primary focus of this role integrates the long-range capacity plan with our network design and optimizes current assets (e.g. fulfillment sites, PUP/Click & Collect) while translating additional capacity needs in advance of market constraints and excess demand that can lead to unnecessary sellouts. This role will lead and facilitate a cross functional team made up of Finance (projections), Marketing and Merchandising (Commercial plans) to translate order demand to operational capacity needs across 35-40 fulfillment sites and 1,500 Click and Collect (e.g. warehouses, HSCs, Warerooms and PUP/Click and Collect). Through the development of an integrated planning cycle, this role will translate weekly demand and capacities down to the shift and delivery slot level to ensure Operations (Fulfillment and Transportation) is supporting the capacity by pre-planning fulfillment and driver labor and any additional physical assets (e.g. trucks, new sites) required to meet operational capacity

Manager, Network Optimization

Digital Promo & Pricing Lead

Administrative Assistant II

Executive Assistant

Digital Assortment Lead

Analyst II Operations Systems

Load 3 more jobs7 jobs at Peapod Digital Labs

Director of Technology

Mac Property Management, LLC
Chicago
2 hours ago
Director of Technology The Director of Technology (“DT”) is our technology leader across a broad spectrum of IT requirements for a real estate development and affiliated property management company. The DT defines and delivers IT strategy, support, infrastructure, security and technical know-how across both network and software environments that support multiple business lines of the Company. He/she will lead an internal team of IT

Supplier Specialist Role

Eved
Chicago
2 hours ago
Supplier Specialist role:  As a supplier specialist, you will be a front-line employee working directly with event suppliers. You will have an opportunity to get in on the ground floor of a growing company and learn about Eved's award-winning technology. You will be responsible for the successful onboarding and ongoing relationship management of suppliers in the Eved Supplier Network. You will be responsible for learning about the Eved’s

Service Desk Engineer, Kapow

Kapow
Chicago
1 hour ago
As an service desk engineer, this is a great mid level position. You will be working with junior and senior engineers to resolve tickets related to all of our internal employees globally. You will play a role in troubleshooting, resolving, and researching complex issues as they arise. You will have a hands-on role with expectations to contribute both technically and culturally. You will also be expected to participate in IT projects related to enterprise applications, networking, and security teams.

Client Success Advisor, Hospitality Cloud

Kapow
Chicago
1 hour ago
We're looking for Client Success Advisors who are ready to take the first steps toward leadership roles at Cvent. As a consultant, you will join our dynamic, close-knit Client Services department and gain best-in-class customer service experience. This is a great opportunity to build a career at a company that's transforming its industry. Client Success Advisors serve as our clients' primary point of contact while they are using Cvent's software. In this role, you will be responsible ensuring our clients are able to realize the full benefits of Cvent's software by moving them through success plans. The ideal candidate should be extremely motivated, with excellent communication skills and the ability to thrive in a fast-paced, fun work environment. We're looking for someone who gets excited about having an important impact on a successful, growing company known for its customer service.

Event Coordinator, Kapow

Kapow
Chicago
1 hour ago
The ideal candidate should be extremely motivated with excellent communication skills and the ability to thrive in a fast-paced, fun work environment. We're looking for someone who gets excited about having an important impact on a successful, growing company known for its customer service. Our Client Services team is made up of people from various educational backgrounds including, but not limited to: business, psychology, communications and computer information systems.

Enterprise Customer Success Manager

G2
Chicago
7 hours ago
+19
About G2G2’s real-time and unbiased user reviews help you objectively assess what is best for your business. Until recently, selecting business solutions was hard, risky, and inherently biased. G2 empowers business buying decisions by highlighting the voice of the customer. Our review platform leverages more than 650,000 independent and authenticated user reviews read by nearly 3 million buyers each month. Our model brings transparency to B2B

Chief of Staff

Strategic Sourcing Analyst

Paro
Chicago
13 hours ago
+12
Why Paro? Mission: Our mission is empowering finance & accounting professionals to embrace and succeed in the future of work. We do this by providing freelancers with a platform to grow and manage their book of business, along with tools to predict their future earnings. Our machine-learning algorithms create custom matches between freelancers and businesses who need their support, and the quality of work delivered is unparalleled. Vision: We

Director, Quality Assurance

Otus
Chicago
16 hours ago
+41
Director, Quality Assurance At Otus, a fast-growing EdTech company based at 1K Fulton in the West Loop of Chicago, you will work with people passionate about improving the lives of teachers and students. We are a group of talented designers, developers, coaches, and leaders. We love what we do and strive to the best work we can each day. On our team, you will find musicians, beer enthusiasts, designer toy collectors, table tennis fanatics, and

User Training Lead

Lumere
Chicago
16 hours ago
+12
Lumere is seeking a skilled training expert to maximize the impact of the user training approach for our SaaS platform. In addition to leading in person and remote training sessions for clients, the User Training Lead will be responsible for identifying and implementing new ways to scale the delivery of client-facing training using video, e-learning platforms, certification programs, and other approaches. As Lumere’s first dedicated User Training resource, effective candidates will be highly motivated self starters that can take a discerning eye towards current practices, assess challenges and gaps, and continually evolve towards a scalable results-driven training approach. The ideal candidate will have excellent communication skills, a passion for educating others, and a passion for building training curriculums that inspire users to transform health care. Candidates must have a sound understanding of adult learning theory and the use of experiential learning techniques.

Office Administrator

Infutor Data Solutions
Chicago
16 hours ago
+27
Do you work well in a small, fast-paced environment? Our Office Administrator position offers an opportunity as a collaborative team member, helping our company go above and beyond to accomplish goals and keep the office running smoothly. This Office Administrator will perform a variety of tasks in support of employee/customer relations, facilities management, event planning, and operational optimization. We are looking for a friendly, dependable team player to join our established and growing company. This is a vital position at our Oakbrook Terrace, IL headquarters, and will provide support remotely for our other satellite offices.

Operations Associate - Distribution

Farmer's Fridge
Chicago
16 hours ago
+13
Schedule Fridge Installations, moves, and pick-ups. Act as the point with our install team. Assist in hiring Drivers and Service Technicians. Maintain and upload Fridge records in our Asset Management system. Ensure all vehicles have appropriate permits, stickers, registration, and insurance. Procure and track driver badges. Ensure that driver badges are ready for new stops or driver changes. Audit vehicles records. Order and track iPads and vehicle accessories (e.g., chargers and dollies). Monitor Fridge preventative maintenance schedule.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $39,361
Min: $28K
Max: $57K
Office Manager $52,355
Min: $20K
Max: $102K
Operations Associate $52,439
Min: $32K
Max: $85K
Technical Support $53,793
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $60,813
Min: $40K
Max: $85K
Client Success Manager $69,024
Min: $37K
Max: $135K
Business Analyst $70,655
Min: $35K
Max: $124K
Customer Support Manager $72,639
Min: $37K
Max: $130K
Operations Manager $82,618
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Senior Business Analyst $92,820
Min: $67K
Max: $125K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Operations $117,357
Min: $80K
Max: $185K
Director of Customer Success $121,500
Min: $70K
Max: $190K
Vice President of Operations $175,958
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $226,281
Min: $135K
Max: $600K

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