Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

265

Account Manager

Tock
Chicago
2 hours ago
+13
As an Account Manager, you are the face of Tock to our customers. You will be responsible for managing the software implementation process, client relationship, performance analysis, and customer success on Tock’s platform. As an Account Manager, you will work with a roster of esteemed restaurants and share with them how to best utilize Tock to reach their business goals. The successful candidate is a seasoned project manager with a proven track record of being detail oriented, demonstrating excellent communication skills, solving customer questions and problems in a timely fashion, and proactively making strategic business recommendations for customer success.

Support Engineer

iManage
Chicago
2 hours ago
+16
Analyze, diagnose, and resolve software and configuration issues in complex multi-tiered application environments. Develop and maintain a deep technical knowledge of iManage products. Effectively collaborate with customer engineers and system integrators to support complex system deployment projects. Maintain a deep technical knowledge of Microsoft Windows Servers, networking, relational databases, mobile smart devices, Microsoft desktop software, and web technologies. Develop, document, and publish best practice methods, technical white papers, blogs, and solutions. Proactively assist customers and internal teams to avoid or reduce problem occurrence.

Technical Solution Analyst

Infrastructure Architect (Technical Assessment)

West Monroe Partners
Chicago
2 hours ago
+20
West Monroe Partners is seeking a Network and Platform Architect with expertise in network and platform design, architecture, engineering, strategy, and deployment. Consultants will be responsible for working directly with multiple clients in various industries as a member of our Cloud and Infrastructure Practice here at West Monroe Partners.

Manager, Life Sciences

3rd Shift NOC Analyst

Senior Manager, Healthcare (Provider)

Manager, Healthcare

Manager - Contact Center

Executive Assistant

Senior Exchange & O365 Engineer

Director, Productivity (Operations Excellence)

Senior Consultant, Mergers and Acquisitions (IT)

Service Desk Analyst

Executive Assistant

Senior Manager - Energy & Utilities - Telecom

On-Site Desktop Engineer

Senior Consultant, ERP (NetSuite)

Manager, Strategic Growth

Load 10 more jobs16 jobs at West Monroe Partners

Sr Cloud Systems Admin, Zoro

Zoro
Northwest Suburbs
3 hours ago
+30
The IT Infrastructure team is responsible for the delivery and support of AWS systems and services, as well as implementing cloud-specific projects for internal IT and business units. The Senior AWS Systems Administrator role is to provide experienced assistance in the design, implementation, deployment, and support of Zoro’s cloud infrastructure.

Senior Manager, Process Improvement of Customer Service - Zoro

Office Coordinator

Litera Microsystems
Chicago
3 hours ago
+15
We are looking for a skilled Office Coordinator to undertake a variety of day-to-day office and clerical tasks. You will be an integral part in ensuring that our office operations run smoothly and are successful in supporting other business activities. An excellent office coordinator is, above all, an organized and competent professional with phenomenal communication skills. You will be comfortable dealing with people and able to carry out administrative duties with accuracy and speed. The goal is to ensure that office operations are efficient and add maximum value to the organization.

Manager, Account Management

Cars.com
Chicago
3 hours ago
+27
This position works closely with the Director of Account Management and other managers to execute the team’s goals. The overall approach is to define and implement consistent processes which will exceed internal and external customer expectations. The Manager of Account Management will build relationships with the sales team to ensure success in a high growth online media business. This position is responsible for coaching a team of Account Managers who assist in achieving growth goals. In addition, they will work with their team increase dealer service and retention for the suite of products we sell to franchise and independent dealers. They will need to analyze data, evaluate workflow processes, and work with various operational tool sets. The position is responsible for implementing process and technology improvements to the infrastructure that address operational challenges, while ensuring success in a high growth online media business.

Senior Manager, Organizational Development

Customer Support Specialist

Account Manager, Direct

Tech Support Specialist

Vivid Seats
Chicago
3 hours ago
+16
You will wake up every day obsessed with improving, promoting, training, and providing solutions for users on the SkyBox platform. You will be the front-line communication for our users recognizing, researching and resolving issues for our users. To be successful, team members will master the art of prioritizing incoming phone calls, emails, chats, and requests from our SkyBox users to ensure the highest level or service and business impact. Our team partners with development, product, and other departments throughout the company, allowing you to expand your business knowledge while also developing your career!

Online Support Agent (Nights and Weekends)

Customer Support Specialist - Nights and Weekends

System Administrator

Order Fulfillment Associate

Order Fulfillment Associate (Nights and Weekends)

Customer Support Specialist

Load 3 more jobs7 jobs at Vivid Seats

Director, Process Improvement

ShipBob
Chicago
3 hours ago
+11
The Director of Process Improvement will support, develop and implement operational process improvement initiatives within our fulfillment network. This role will work directly with FC leadership, Engineering, and Merchant/Customer teams to streamline operational process paths and systems. Utilizing process improvement and industrial engineering methodologies, the Director of Process Improvement will work collaboratively with leadership and staff across our fulfillment network to achieve outstanding performance in quality and operations. The Director of Process Improvement will be responsible for applying statistical analysis, quality control, operations research, human factors, lean/six sigma, facility planning, and time/motion studies to assist operational teams and practice leadership in achieving data-driven results.

Lead Technical Support Analyst

The Marketing Store
Chicago
4 hours ago
+23
The Lead Technical Support Analyst works within a dynamic End User Services team that is accountable for providing World Class IT Services and Support across the various companies within HAVI. This individual will help the Technical Support Manager plan, organize, design, and provide technological assistance to the HAVI community and Service Lines. This individual will also help the Technical Support Manager plan, coordinate, and design Technical Support related activities for HAVI as well as provide support for the Technical Support staff. This individual will oversee the technical support function focused on day to day operations, remaining in close communications with both the Technical Support Manager and other IT groups, building and maintaining strong relationships with local customers and business leaders.

Customer Support Associate

ManageBac
Chicago
4 hours ago
+14
ManageBac is the leading curriculum first, software as a service, learning platform for International Education, including the full IB curriculum. We are looking for a Support Associate to join the team in our Chicago office. You will be in charge of supporting our base of over 2,500 schools in 120 countries as a Support Associate for ManageBac. http://managebac.com/ http://help.managebac.com/   What you’ll learn in the first 30–45 days Prod

Customer Success Analyst

Monument Labs
Chicago
4 hours ago
Who we are: Monument’s mission is to create an immersive experience between people and their photos. We recognize that photos and videos have the power to build relationships, communicate ideas, and inspire others to capture the world around them. With this in mind, our team is driven to create a cleaner and more meaningful experience after the shutter clicks. Whether we’re designing organization tools or AI-based features to help photographers

Operations Coordinator

OfficeLuv
Chicago
6 hours ago
OfficeLuv’s supply ordering technology platform is growing rapidly and we’re looking to add a Operations Coordinator to join an amazing team focused on accelerating our growth. You would be an early member of a fast-paced operations team that is building a one of a kind supply chain for businesses around the country.   The role of the Operations Coordinator is to help execute our mission of creating an excellent customer experience by

Strategy and Operations Associate

Enova
Chicago
7 hours ago
+24
  Strategy and Operations Associate As an Associate on the Strategy & Operations - or “S&O” as insiders commonly refer to them here – You will wear a lot of hats so being comfortable with change comes naturally. What you’ll do:

Compliance Specialist

Early Morning Customer Service Representative

Early Morning Chat Representative

Workforce Management Department Manager

Training Specialist

Call Center Department Manager (Director level opportunity)

Strategy and Operations, Lead

Load 4 more jobs8 jobs at Enova

Manager, Customer Development

Sprout Social
Chicago
15 hours ago
+24
Sprout Social is seeking a talented Sales leader to oversee a team of Account Executives on our expanding Customer Development team. Our Customer Development Account Executives are focused on generating new business from existing customers as their product specialist, identifying opportunities for upselling, and increasing individual account values. This team is equally driven by a customer-centric mentality as well as a desire to close new business. The ideal candidate has a strong background in sales and customer relations/account management. This candidate must be highly motivated, possess outstanding communication skills and be willing to work in a fast-paced, dynamic and growing environment. The Manager of Customer Development draws on their experience when coaching direct reports, analyzing data, evaluating workflow processes and working with various operational tool sets.

Managing Director

closerlook, inc.
Chicago
15 hours ago
+19
The person in this role can listen, interpret and anticipate client needs grounded in extensive knowledge of all aspects of the client’s business, markets and marketing mix.  The Managing Director is constantly seeking and partnering with our clients and internal teams to generate innovative ideas that drive more and better engagement for our client’s brands and strengthen our client’s business.

Culinary Operations Manager

Farmer's Fridge
Chicago
15 hours ago
As our first Culinary Operations Manager, you will be responsible for bridging the gap between recipe development and production launch. Working primarily in our production facility, you will finalize recipes/formulas, establish preparation procedures, train the team, and oversee quality for all new product launches, all while providing quality assurance support and optimization for existing menu items. You will bring test kitchen concepts to life for our customers by understanding how to balance quality, consistency, and the unique flavors / ingredients that our customers have come to expect from our brand.

Tech Support Engineer USA/LATAM

Bringg
Chicago
15 hours ago
+10
Resolve product or service problems by clarifying the Customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure a satisfactory resolution. Keep accurate records and document customer service actions and discussions. Analyze statistics and compile accurate reports internally and with our Customers. Build sustainable relationships and trust with our Customers through open and interactive communication. Provide accurate, valid and complete information on the Bringg system and technical issues by using the right methods and tools. Constantly improve customer service performance and procedures.

Network Administrator

Relativity
Chicago
15 hours ago
+21
As a Systems Administrator, you will be responsible for providing device, software, networking and operational support for Relativity employees and clients. The Systems Administrator works under general direction of managers and senior team members.

Customer Success Manager

Executive Associate

Administrative Assistant

Technical Support Specialist

Lead Systems Engineer

Load 2 more jobs6 jobs at Relativity

Customer Success Manager (LATAM)

Bringg
Chicago
15 hours ago
+10
Manage the implementation of new use cases, best practices and functionality to expand existing accounts.  Establish and maintain customer satisfaction across named accounts through account planning, proactive client communications, issue remediation and containment, as well as performance measurement. Overall responsible for customer health, growth and satisfaction.  Build and execute an account specific relationship framework, through QBR (onsite/remote) ongoing value proposition and periodic meeting. Leverage your product knowledge and experience to ensure customer receives the up-most value of Bringg's product. Collaborate with Sales to ensure customers' contract renewal. 

Senior Recruiter, Enterprise Talent Solutions

Upwork
Chicago
15 hours ago
+32
As the Enterprise Recruiter at Upwork, you will be partnering with Talent Solutions management to grow and evolve the talent base for our Fortune 500 customers. Come join a collaborative, dynamic team that helps grow the business with our colleagues and embodies the company's mission and values.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $37,379
Min: $30K
Max: $45K
Office Manager $52,600
Min: $20K
Max: $70K
Technical Support $53,891
Min: $36K
Max: $90K
Operations Associate $56,300
Min: $32K
Max: $96K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $58,538
Min: $40K
Max: $85K
Client Success Manager $62,411
Min: $37K
Max: $115K
Customer Support Manager $70,975
Min: $37K
Max: $130K
Business Analyst $71,276
Min: $35K
Max: $124K
Operations Manager $83,759
Min: $41K
Max: $150K
Business Intelligence Analyst $86,933
Min: $45K
Max: $135K
Senior Business Analyst $93,125
Min: $67K
Max: $125K
Sales Operations Manager $93,695
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $115,875
Min: $80K
Max: $167K
Director of Customer Success $117,393
Min: $70K
Max: $181K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

Top Chicago Companies Hiring for Operations

+20
Professional Services
+16
Enterprise Web, Fintech
+23
eCommerce, Food

Chicago Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Chicago
LOCAL GUIDE
Best Software Engineer Jobs in Chicago
LOCAL GUIDE
Coolest Offices in Chicago Tech
LOCAL GUIDE
Best Sales Jobs in Chicago
LOCAL GUIDE
Best Perks at Chicago Tech Companies
LOCAL GUIDE
Your Guide to Healthtech in Chicago
LOCAL GUIDE
Best Data Science & Data Analyst Jobs in Chicago
LOCAL GUIDE
Best Marketing Jobs in Chicago
LOCAL GUIDE
Best Design Jobs in Chicago
LOCAL GUIDE
How to Find a Job in Chicago Tech
LOCAL GUIDE
Top Chicago Startup Funding Rounds
LOCAL GUIDE
Women in Chicago Tech
Live your purpose. Work your passion.