Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

258

Data Entry Associate (Bilingual Spanish)

Numerator
Chicago
1 hour ago
+10
We are looking for a Data Entry Associate (Bilingual Spanish) who is self-motivated and excited about gaining valuable experience at a cutting-edge marketing research company. Your duties will include working with our proprietary video and data entry software while providing quality assurance. You will be tagging and processing commercials, entering critical metadata into our database, and ensuring live content is added as efficiently as possible. We tag and categorize everything about campaigns including products, brands, promotions, key events, celebrities, and more!

Manager, Customer Education and Onboarding

Director, Customer Onboarding

Junior Salesforce Administrator

OmniPanel Consultant (Panel of Record)

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Customer Success Manager

DialogTech
Chicago
5 hours ago
+43
The Customer Success Manager is responsible first and foremost for the happiness of our customers. As a named Customer Success Manager for our customers you are their lifeline to our organization. For this particular role, we are looking for a self starter who feels at ease taking on a more sales oriented approach in helping to drive and secure revenue, as well as mitigating the churn of our client base. You will be able to sell ideas confidently in a fast paced, transactional environment. And will be tasked with keeping things simple, organized and clear – even in the most complex situations – so that we can grow together.

Customer Development Account Representative

Hireology
Chicago
9 hours ago
+19
The Customer Development Account Representative role is responsible for the full sales cycle within our customer base. This includes qualifying leads, setting appointments, negotiating contract terms, and closing the deal.  We are seeking driven, sales-minded individuals that are looking for an opportunity to join a high-growth startup, and will be rewarded for performance with uncapped growth opportunity.

Implementation Leader

bswift
Chicago
9 hours ago
+16
The Implementation Leader (IL) is directly responsible for helping bswift meet and exceed client expectations by supporting consumers on our best-in-class HR software and services. The Implementation Leader (IL) is accountable for the relationships for direct market clients during the implementation. The Implementation Leader is responsible for the quality and satisfaction of a new client implementation from the date of hire until the scope of services is transitioned to an ongoing state of service.

Sr Account Mgr

EDI Acount Manager

Account Manager - Exchange Team

Client Relationship Manager

Associate Director

Senior Account Manager

Supvr, Service Operations

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Bilingual Customer Advocate (Spanish Speaking)

Sprout Social
Chicago
11 hours ago
+47
Professional fluency in Spanish and English (both written and verbal), Portuguese a plus. 1-3 years of customer-facing experience is required (SaaS Industry experience a plus). Proactive self-starter with a curious mind and strong initiative to solve tough problems and constantly make improvements. Challenge-driven, goal-oriented, and capable of handling emergency/crisis situations. Ability to be resourceful with impressive critical thinking skills, wearing many different hats and juggling conversations between channels comfortably. Excellent verbal and written communication skills. A strong work ethic and ability to work independently. Driven by a desire to help people and passion for teaching technology to others. Demonstrated ability to deal with change and act as a team player.

Bilingual Customer Success Manager, Scale

Sprout Social
Chicago
11 hours ago
+47
As a Customer Success Manager at Sprout Social, you are part of a Customer Success team that is focused on cultivating strong relationships and loyalty with names like Evernote, Grubhub, West Elm and Edelman. Our team prides ourselves by being the primary point of contact for all of our customers and are dedicated to providing personalized experience to each and every customer. As a whole, Sprout supports the social media efforts of over 25,000 brands around the globe.

Customer Onboarding Specialist

Spark Hire
North Suburbs
16 hours ago
+15
About Us and The Opportunity Spark Hire is the fastest growing video interviewing platform, helping over 5,000 customers in 100 countries hire the best candidates in a fraction of the time with our video interviewing solution. We’ve been recognized as one of the best startups to work for (nationally) and a best small business to work for in the Chicago area. Are you passionate about helping customers achieve success with a product you believe

Cloud Data Architect

Infutor Data Solutions
Chicago
17 hours ago
+27
As the Cloud Data Architect, you will be responsible to design, deploy, manage and maintain data architecture within an AWS environment. You will provide technical leadership to the team and be responsible for maintaining technical specifications. As a Cloud Data Architect, you will have a heavy focus on designing the solutions and driving calibration between teams to deliver data products . To be successful in this role you will need a solid understanding of data management concepts and how cloud technology can solve big data issues.

Product Manager - Corporate IT

Relativity
Chicago
17 hours ago
+21
As an IT Business Services Manager, you will help own the vision and drive the success of IT services that support and enable the Relativity organization. To do this, you will build relationships with key stakeholders, anticipate new opportunities, prioritize the project portfolio, and ensure the satisfaction and success of our customers.

Systems Administrator - End User Services

Manager.Customer Support

Senior Application Administrator - Atlassian

IT Business Analyst

Service Desk Analyst I

Customer Success Manager

Disaster Recovery Manager

Application Analyst

Load 5 more jobs9 jobs at Relativity

Merchant Development Representative

Groupon
Chicago
21 hours ago
+10
You'll focus on full cycle management of merchant accounts. Whether you're optimizing a live deal for a business that we've worked with for years, or negotiating to bring a merchant back on our platform, you'll be the point of contact for our existing merchants at Groupon. Starting day one, you will receive hands-on professional sales training and learn the core skills needed to be successful. Through our training program, you'll learn about customer relationship building, Groupon's sales process, sales strategy, sales psychology, and more. You'll use the skills developed in this training to make connections, grow partnerships, and scale the businesses we have on our site - both big and small.

Account Manager - Coupons

Head of Creative Services (Internal Agency)

Head of Global Real Estate and Facilities

Manager, Getaways Market Management

Team Lead, Fraud

Market Manager, Groupon Getaways

Head of Affiliates - Coupons NA

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Associate Customer Success Manager

Morningstar
Chicago
22 hours ago
+16
In this role within the Enterprise Relationship Management group, you will provide world-class support and service to our institutional clients by understanding how our clients use our solutions to drive their business and by assisting the sales team in identifying new business opportunities. This team is committed to delivering innovative products including Morningstar Licensed Data, Global Document Library, Morningstar Essentials, API Center, Morningstar Advisor Workstation, Integrated Web Tools, Financial Communications, Andex and Syndication. This position is based in our Chicago office. As a Relationship Manager Team Lead, you will direct and mentor a team of relationship managers in addition to supporting your own clients and collaborating with internal teams. This position is based in our Chicago office. 

Director of Automated Portfolio Solutions

Global Training & Change Management Manager

Director of Global Customer Success

Customer Success Manager

IT Risk and Compliance Analyst

Director, Infrastructure - North America

Operations Manager - Licensed Data Products

Relationship Manager

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Decisioning Operations Director

TransUnion
Chicago
22 hours ago
+14
Balance among the many objectives for business growth & speed, high quality service and predictable outcomes. Lead and champion our technology strategy global operating model including agile adoption and quality improvements. Provide leadership in managing capacity planning, participates in decision making on work prioritization to facilitate the demand management process. Manage multi-region Decision Services technology solutions including in-house and outsourced services in our global footprint. Develop and maintain stakeholder relationships in region and within Global Technology. Elevate the level of employee engagement improving job satisfaction and managing retention.

IT Operations Manager- Batch

IT Governance, Risk and Compliance (GRC) Lead

Strategic Digital Account Manager

Lead Ab Initio Application Support Engineer

Internal Audit Analyst

IT Technical Risk Assessor

IT Sr. Project Manager

Bilingual PeopleSoft Advisor

IT Business Operations, Analyst- Batch

Executive Administrative Assistant - EVP, Global Strategy and Corporate Development

Manager, Corporate Investigations

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Director, Supplier Performance Management - Zoro

Zoro
Northwest Suburbs
23 hours ago
+30
Drives accountability with suppliers to ensure operational standards are met and exceeded. Design and implement metrics to measure supplier delivery performance. Design and implement supplier outreach processes to efficiently communicate performance effectiveness and areas of needed improvement. Design and implement processes to efficiently follow up on individual orders that are past due. Integrate Supply Chain processes with Customer Service processes to efficiently update customers on delivery issues caused by supplier performance failures. Closely collaborate with Product Management Leadership to ensure supplier management is coordinated between the strategic level (product managers) and operational level (supplier performance analysts). Closely collaborate with Customer Service Leadership to ensure the efficient information and work flows regarding customer backorders and supplier performance issues.

Director, Logistics Strategy and Operations - Zoro

Sr. Systems Administrator, Zoro

Desktop Support Tech, Zoro

Sr Netsuite Administrator, Zoro

Mgr, Ecomm Merchandising, Zoro

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Manager, Business Operations

OppLoans
Chicago
23 hours ago
+27
Program Management & Improvement. Manage multiple internal programs and processes, including but not limited to sourcing new / innovative technology vendors, building relationships with vendor contacts, assisting in user management and guidelines, troubleshooting, and ongoing maintenance. Become the subject matter expert in developing, maintaining, and enhancing complex and diverse software and user management systems. Optimize existing tools to better serve different teams and customers like Salesforce and telephony, reporting and metric, and gamification platforms. Manage the operation and implementation of new technologies like chatbot, speech to text, document management, optical character recognition (OCR), and knowledgebase systems.  Partner with development and product teams to create enhancements in order to improve functionality. Ensure development remains on schedule. Organize the onboarding process for new vendors including communication, legal and compliance documentation, term negotiation, and product implementation.  Strategy & Analytics. Develop and own strategies to reduce multi-channel customer contacts via the advancement of tools and technologies, implementing customer self-service tools, and improvements to the customer experience and sales floor. 

Chicago Operations Lead & Consulting Liaison

West Monroe Partners
Chicago
1 day ago
+20
Chicago Operations Lead & Consulting Liaison 222 W Adams St, 11th Floor Chicago, Illinois, 60606 United States West Monroe isn’t a start-up consulting firm, but we act like one. From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. What does this mean? It means we seek out the best of the best, and then we challenge them to make us better. West Monroe Partners is looking for a

Operations Manager

Senior Operations Supervisor

Executive Assistant

Service Desk Analyst

Risk and Compliance Manager

Senior Consultant, Supply Chain (Planning)

Manager, ERP

Director, Productivity (Operations Excellence)

Senior Manager - Energy & Utilities - Telecom

Sr. Cloud Architect

Senior Manager, Organizational Change Management (OCM)

Manager - Contact Center

Senior Consultant, ERP (NetSuite)

Senior Consultant, Mergers and Acquisitions (IT)

Field Services Desktop Engineer

Manager, Life Sciences

Senior Consultant - High Performance Contact Center (HPCC)

Load 10 more jobs18 jobs at West Monroe Partners

Kafka Administrator

Arity
Chicago
1 day ago
+22
Manage large scale multi-nodes Kafka cluster environments residing on AWS. Handle all Kafka environment builds, including design, capacity planning, cluster setup, performance tuning and ongoing monitoring. Perform high-level, day-to-day operational maintenance, support, and upgrades for the Kafka Cluster. Creation of key performance metrics, measuring the utilization, performance and overall health of the cluster. Capacity planning and implementation of new/upgraded hardware and software releases as well as for storage infrastructure. Research and recommend innovative, and where possible, automated approaches for system administration tasks. Ability to closely calibrate with product managers and lead engineers. Provide guidance in the creation and modification of standards and procedures. Proactively monitor and setup alerting mechanism for Kafka Cluster and supporting hardware to ensure system health and maximum availability. Proven ability to lead multiple high priorities initiative with aggressive timelines leveraging an agile framework. Comfortable performing in a fast paced, dynamic and ambiguous business environment. Ability to concentrate on a wide range of loosely defined complex situations, which require creativity and originality, where guidance and counsel may be unavailable. Demonstrated a product mindset with an ability to set forward thinking and direction.

Client Engagement Manager

Customer Experience Associate (Contract to Hire)

Jiobit
Chicago
1 day ago
+15
Customer Experience: handling calls and messaging from our beloved customers. Process Creation & Optimization: logistics, freight forwarding, certifications, billing. Business Development: competitive intelligence, surveys, analytics. Product Development: field failure root-cause, alpha/beta testing, feature vetting. Program Management: assist in developing and executing against integrated schedules. Miscellaneous: hands-on testing, packaging, prototyping, shipping, debugging, sales booth support, office maintenance, you name it (and we all do it too!).

Loan Servicing Assistant Manager

Guaranteed Rate
Chicago
1 day ago
+10
Our one goal is to be an advocate for our Customers and lead them through the mortgage servicing process.  If you’re someone with mortgage experience looking for a challenging career at a growing company look no further!  The individual awarded this role will participate in and assist in the day to day management of our mortgage loan servicing department and oversee/implement policies and procedures to enhance our borrower experience.  The ideal candidate will possess extensive customer service experience, some escrow management, and some general mortgage servicing, including collections and related litigation experience. Additionally, qualified candidates should be familiar with all governing regulations, laws, and best industry practices.

Account Specialist

Executive Client Coordinator

Events Coordinator

General Office Assiatnt

Administrative Assistant

Loan Coordinator

Corporate Receptionist

National Trainer Underwriting

Client Service Representative

Customer Success Ambassador

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Customer Success Associate

Hireology
Chicago
1 day ago
+19
The Customer Success Associate will work alongside a team of Associates to provide both proactive and reactive support to our customer base. This individual will not own a book of customers but, instead, will share responsibility for providing strategic support to our customer base along with his/her team. Ultimately this individual will be tasked with helping our customers effectively utilize the Hireology platform/process which, by result, will lead to better hiring decisions.

Insurance Customer Advocate (No License)

Clearcover
Chicago
1 day ago
+36
Customer Advocates (CAs) at Clearcover have an important and unique role – to help the customer resolve all questions or issues they have with our products and services. This isn’t the old “please hold while I find someone with the right script” type of customer service job. It’s a “let’s get creative and solve your problem together” kind of position. For this role, no previous insurance experience is required. However, you should have experience delivering excellent customer service at a technology company and be patient, empathetic, communicative and genuinely excited to help people.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,489
Min: $30K
Max: $55K
Operations Associate $52,825
Min: $32K
Max: $85K
Office Manager $53,000
Min: $20K
Max: $102K
Technical Support $53,964
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $59,357
Min: $40K
Max: $85K
Client Success Manager $67,339
Min: $37K
Max: $135K
Business Analyst $70,735
Min: $35K
Max: $124K
Customer Support Manager $72,457
Min: $37K
Max: $130K
Operations Manager $83,136
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Senior Business Analyst $92,400
Min: $67K
Max: $125K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Marketing Operations Manager $98,740
Min: $50K
Max: $125K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Director of Operations $118,370
Min: $80K
Max: $185K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

Top Chicago Companies Hiring for Operations

+16
Enterprise Web, Fintech
+16
Healthtech, Software

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