Chicago Tech Jobs and Startup Jobs

221

GM, Client Services

The Trade Desk
Chicago
16 hours ago
+36
As the GM of Client Services, you are the leader for a given Client Services team unit. You will be responsible for strategy, structure, budgets, people, financial outcomes and overall accountability for meeting goals. You are responsible for the overall quality of service for your team, and will act as the primary coach for day-to-day leaders. 

Manager, Customer Success Management – Insurance o…

DocuSign
Remote
16 hours ago
+44
The Manager of Customer Success Management (CSM) is a high-energy strategic and coaching -focused leader responsible for the growth and development of their team and territory who they are responsible. The Manager will create, develop, and support a collaborative and results driven team culture and environment that allows individuals to thrive and customers to realize their return on their DocuSign Agreement Cloud (DAC) investment. The Manager will build strong cross-functional and cross-regional collaborations with key stakeholders within the CSM organization and within the broader DocuSign organization to ensure the success of customers and maximum DAC adoption.

Customer Success Manager - Insurance

Customer Success Manager, Insurance

Customer Success Manager - Insurance

Sr. Customer Success Manager – Healthcare Life Sciences

Sr. Customer Success Manager, Insurance

Regional Vice President, Vertical Markets

Technical Customer Success Manager

Customer Success Architect II

Principal Technical Product Trainer, DocuSign University

Customer Success Manager, Public Sector - State & Local (West)

Customer Success Manager, Public Sector - State & Local (West)

Customer Success Manager, Enterprise South Central

Senior Customer Success Manager, Public Sector - State & Local (Central)

Customer Success Manager - Financial Services

Customer Success Architect

Load 10 more jobs16 jobs at DocuSign

Application Support Specialist

OneSpan
Chicago
16 hours ago
+19
Customer focus on Key Account Management. Become a cyber-security Subject Matter Expert (SME). Investigate and diagnose tickets to obtain customer satisfaction . Document troubleshooting steps and resolution details. Create and submit knowledge articles. Verify resolution with end-users and resolve assigned tickets. Proactively escalate tickets at risk of breaching Service Level Agreement/Operational Level Agreement to the Incident Manager. Escalate & prioritize unresolved Incidents to 3rd line. Attend troubleshooting calls .

Application Support Engineer (USA)

Bringg
Chicago
16 hours ago
+34
Resolve product or service problems by clarifying the Customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure a satisfactory resolution. Keep accurate records and document customer service actions and discussions. Analyze statistics and compile accurate reports internally and with our Customers. Build sustainable relationships and trust with our Customers through open and interactive communication. Provide accurate, valid and complete information on the Bringg system and technical issues by using the right methods and tools. Constantly improve customer service performance and procedures.

Associate Product Manager

Peapod Digital Labs
Chicago
16 hours ago
+35
What’s Our Dish   Announced in May 2018, Peapod Digital Labs (PDL) is an Ahold Delhaize USA company that powers the eCommerce and digital strategies for the Great Local Brands of Ahold Delhaize USA. Accelerating growth in digital and personalization capabilities, PDL is an innovation lab focused on meeting the changing needs of customers, regardless of when, where, and how consumers choose to shop.   Peapod continues to be a consumer-facing

Product Manager

Senior Manager, Field Services

E-Commerce Development Specialist - Click & Collect

Senior Product Manager - Mobile Apps

Senior Manager - Product Operations

Senior Product Manager

Network Optimization Manager

Load 4 more jobs8 jobs at Peapod Digital Labs

Product Manager

PEAK6
Chicago
1 day ago
+26
Product Manager We are PEAK6, a leading investment firm. You'll find us headquartered in the historic Chicago Board of Trade building, where we first opened our doors in 1997. It's been over 20 years since we were one of the first firms to develop sophisticated proprietary technology to use in our trading business. Today, we continue to leverage our technical ingenuity and operational excellence across several investment areas, spanning early-to

Sr. IT Business Analyst - Oracle ERP

Motorola Solutions
Chicago
1 day ago
+48
Motorola Solutions is looking for a Business Systems Analyst / ERP (Enterprise Resource Planning) Specialist with strong knowledge of order-to-cash processes, Oracle experience preferred. A candidate who is highly analytical, business savvy and can partner with key decision makers to drive successful outcomes. We have a results-oriented culture built on innovation and teamwork.

Oracle AgilePLM Technical Analyst

Field Service Technician

Travel Security Controls Assessor

Support Services Product Manager

Senior Business Systems Analyst

Systems Engineer

Portfolio Manager

Operations and Production Coordinator

Service Offer Product Manager

Emergency Call Handling Field Engineer

System Engineer II

Sr. System Technologist - Azure Deployment | Remote, Western US

eCommerce IT Tech Lead

CAD/RMS System Manager

Service Technician (NGCS) - Remote

System Technologist Specialist

Americas Service Quality Manager (Global Risk Manager)

Field Service Technician - Navy ELMR SUA

Field Service Technician - Navy ELMR SUA

IT Business Analysis

Field Service Technician - Ft Wayne, IN

Sr. Field Service Tehnician - Navy ELMR Lead SUA

System Technologist

Customer Support Manager

Customer Success Tool Administrator & Support Specialist

Sr Systems Engineer

System Technologist

System Technologist

On-Site System Technologist

Oracle EBS Business Systems Analyst

Load 10 more jobs31 jobs at Motorola Solutions

NOC Technician - Day Shift

Vail Systems, Inc.
Chicago
1 day ago
+27
Vail is seeking a Network Operations Center (NOC) technician to provide system and network operations support in a 24x7 NOC. The NOC plays a key role in maintaining a highly available voice platform and network spanning multiple sites and consisting of 2000+ nodes. Working at the NOC gives you the opportunity to get familiar with monitoring, managing, and trouble-shooting issues in a carrier-grade hosting environments running sophisticated VoIP platforms that deliver cutting-edge solutions to large enterprise customers. Working alongside teams of systems integrators, network engineers, software developers you'll learn more about all of these areas and have the opportunity to advance in a variety of directions.

Sr. BSA/AML Manager

OppLoans
Chicago
2 days ago
+55
Manage the daily BSA/AML program to ensure strict adherence to regulatory requirements.  Monitor, coordinate and document the OppLoans compliance with all BSA laws, rules and regulations, including the filing of all required BSA reports and notices. Be the coordinator of OppLoans Actimize BSA/AML system. Manage the BSA team in their responsibility to monitor financial activity daily to prevent money-laundering activity. Coordinate ongoing and formalized BSA compliance training programs for team members and maintaining documentation of training efforts. Provide assistance and guidance to employees regarding the interpretation and implementation of the BSA, related federal regulations and the Opploans BSA compliance program. Be the liaison with regard to the BSA between Legal, Compliance, Bank Partners and other government agencies.

Sr. Analyst, Corporate Strategy & Development

Pampered Chef
Chicago
2 days ago
+27
Working closely with the Director, Business Systems, this leader will drive improvements in the overall business planning process (from strategic planning through annual budget completion), the development and deployment of the annual KPI process and drive a continuous improvement culture through the deployment of the A3 problem solving tool, leading Kaizen improvement events, and providing ongoing coaching and support aligned with business priorities. We function as internal consultants – partnering across the business to deploy tools and processes that support achieving our objectives for strategic initiatives across the business and at the department level.

Customer Service Representative

Enova
Chicago
2 days ago
+45
Answer inbound calls, chats and resolve customer issues. Ensure customers sign applications and minimize loan withdrawals by overcoming customer’s concerns and selling the caller on features and benefits of our services. Convert leads into completed loan applications. Contact existing customers to address questions or to follow up on current marketing campaigns. Contact potential customers who have not completed a loan application. Provide a high level of service to our callers to ensure they understand the loan process, and to create referrals. Apply a professional attitude and image for all internal and external customers.

Workforce Management Department Manager

Strategy and Operations Associate

Collections Representative

Director, RelativityOne Operations

Relativity
Chicago
2 days ago
+53
The Director, RelativityOne Operations manages key functions in the Service Delivery team, including the RelativityOne Operations Center, Site Reliability Engineering, ITIL Processes, and RelativityOne Customer Support. This position leads and sets the strategic direction for each individual team, designing best practices and driving continuous improvements. The Director, RelativityOne Operations works closely with the OC and Engineering leadership to help drive the company's strategic direction, ensure close collaboration and determine how RelativityOne Operations fits into the vision for the broader organization. 

Technical Support Specialist 20-0111

Vice President, Product Management 19-0818

Technical Support Specialist 20-0139

RelativityOne Weekend Operations Manager-20-0239

Business Process Associate 19-0854

Manager, Customer Success 20-0216

Product Manager, Developer Platform - 20-0254

Senior Manager Customer Success Operations

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Client Success Manager

cleverbridge
Chicago
2 days ago
+19
At cleverbridge, we’re all about creating lasting relationships. Client Success Managers work across boundaries – departments, countries, and functions – to develop strong and meaningful relationships with our clients that result in long-term growth. They provide day-to-day support and consultation of our clients, and ensures the delivery of operational excellence in processes, services and relations to existing clients to drive their revenue and

Executive Assistant

Optiver
Chicago
3 days ago
+29
Optiver is looking for an adaptable forward thinker to join our team as an Executive Assistant. Our EA’s are resilient team players who provide generalist support to multiple stakeholders, complete ad hoc work, and know when to kick it up a notch to zoom in on time sensitive deliverables.

Customer Success Manager

Integral Ad Science
Chicago
3 days ago
+49
We’re looking to hire a passionate and motivated Senior Customer Success Manager to lead satisfaction, retention, adoption, operations and revenue efforts across Integral Ad Science’s global brands. You will drive our approach to global account success. You will be at the heart of our customer operations and a crucial part of our Customer Success team.

Sr. Product Manager

Fetch Rewards
Chicago
3 days ago
+29
Experienced product manager with a track record of setting strategic direction, building roadmaps and launching successful features. Combination of customer obsessed and business focused in order to delight customers while achieving company goals. Hypothesis and data-driven to inform priorities, conceive experiments, measure launch outcomes and improve understanding. An effective communicator and collaborator including with design, engineering and analytics for their feature pack as well as other product managers and partners. Comfortable with a high degree of ownership in a fast paced, collaborative and dynamic environment.

Fraud Prevention Analyst

Fetch Rewards
Chicago
3 days ago
+29
Identify activity and behaviors indicative of fraudulent behavior based on manual review and data analysis. Daily review of user accounts based on fraudulent activity, follow processes to mitigate and prevent future fraud. Review data and conduct fraudulent analysis to decide upon the viability of new fraud rules. Suggest new methods to catch fraudulent activity early.

Product Manager

Kin Insurance
Chicago
3 days ago
+34
Analyzing product feedback and prioritizing product initiatives. Collaborating with internal teams to establish objectives and strategies to improve product features and eliminate barriers. Developing solutions to known and anticipated issues. Identifying opportunities to improve internal customer experience.

Insurance Product Manager

Kin Insurance
Chicago
3 days ago
+34
In order to continue to offer innovative products and services, we need to expand our team of Insurance Product experts. We’re looking for innovative thinkers who agree with us, insurance can be exciting! This individual will bring their industry expertise and lend a hand to multiple areas of the business including managing to profitable growth for our lines of business and assigned states. You’ll be responsible for all aspects of management including pricing, policy and forms, underwriting, agency management, regulatory, planning, project management, and implementation.

Customer Success Manager

Amper Technologies, Inc.
Chicago
3 days ago
As a Customer Success Manager at Amper, you will be responsible for onboarding and educating customers on how to use Amper in their factory to improve operations. You will guide customers along journeys to drive product utilization and help customers achieve their business objectives. As an early member of the Customer Success team, you will have an integral role in creating and implementing new strategies and processes to create a seamless and satisfying experience for our customers.

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