Chicago Tech Jobs and Startup Jobs

35

Senior Data Product Manager

Outcome Health
Chicago
1 day ago
+15
The Senior Data Product Manager will collaborate with various stakeholder groups to plan, prioritize, and activate data assets that drive value within Outcome Health’s data ecosystem. These assets include Data Platforms & Tools and Data Applications which include Data Analytics and Data Science & Intelligence (AI/ML). This individual will be responsible for helping to build the strategy, define requirements, and drive execution for the Enterprise Data Services.

PRODUCT MANAGER - SHOPPER MARKETING MONETIZATION

Conversant
Chicago
1 day ago
+48
As Product Manager- Shopper Marketing Monetization you will own a high growth solution (75% YoY) focusing on monetization strategies for several of the world’s largest retailers and grocery stores. Epsilon’s solutions maximize sales of specific CPG/Brand SKUs at retail partners and differentiates with a best-in-class performance and then measure actual sales of specific Brand SKUs.  

HEAD OF PRODUCT MANAGEMENT

CLIENT DEVELOPMENT MANAGER - AUTO

VICE PRESIDENT, PRODUCT MANAGEMENT

CLIENT DEVELOPMENT MANAGER

Load 1 more jobs5 jobs at Conversant

Platform Support Coordinator

The Trade Desk
Chicago
1 day ago
+36
Support for application issues; ensuring that incidents within our platform or tools are addressed within established SLAs. Responsible for owning incidents, including escalating to other technical teams. Multi-task, manage, and resolve transactional application support requests. Problem-solving and troubleshooting. Executing Stored Procedures and querying our database using SQL. Maintain the company’s ticketing system; answer, troubleshoot, and resolve various technical issues related to The Trade Desk’s trading platform. Take initiative on tickets that can be completed without Development Team assistance. Contribute to the company’s Knowledge Base by the creation of new Articles and updating existing ones QA Testing and Validation. Coordinate in-depth training on support-related tools and processes. Light on-call/after-hours support.

Technical Customer Support Representative

BenchPrep
Chicago
1 day ago
+41
BenchPrep is looking for a talented Technical Customer Support Representative to join our growing team! As a Technical Customer Support Rep, you are responsible for providing first-touch support to our enterprise customers and end-users via phone, email and ticket submissions through our helpdesk software. This includes troubleshooting technical issues, answering questions, helping customers use our products, and creating & maintaining effective product support resources. You will become an expert on BenchPrep’s products and interact closely with internal teams to triage and resolve problems. You are a highly organized go-getter and problem-solver who wants to delight our customers by delivering accurate and quick assistance while maintaining BenchPrep’s professional client service experience and service level agreements.

Product Manager

Codal
Chicago
3 days ago
+36
Codal is looking for candidates to build upon our award-winning success in creating custom websites, software, and mobile solutions, by bringing innovation and drive to our team.  At Codal, you'll enjoy all the benefits of working with Fortune 500 clients in an agency environment. Our team is made up of talented UX Designers, Visual Designers, Front & Back End Developers, and Marketing Strategists.  We are currently seeking a Product Manager. The

Product & Technology Analyst

Mastery Logistics Systems
Chicago
4 days ago
+13
Manage development lifecycle with an iterative and incremental approach for multiple teams. Manage risk, dependencies, releases and cross-team coordination. Facilitate recurring and ad hoc meetings within development lifecycle (Stand-up, Sprint Planning, Refinement, Sprint Review, Sprint Retrospective). Guide Product Manager and Development Team on effective backlog management and help create backlog items when needed. Identify and remove impediments and interruptions to team productivity. Teach teams how to estimate and ensure backlog items are estimated prior to Sprint Planning. Define test cases and assist with manual testing duties (regression and sprint-level). Help teams triage, investigate and resolve defects. Create meaningful Jira dashboards that provide real-time transparency into the status of sprints and projects (burndown, velocity, defect rates, etc.). Collaborate with stakeholders to translate strategy into prioritized requirements.

Technical Client Services Associate

Integral Ad Science
Chicago
4 days ago
+49
Use in-depth knowledge of IAS product suite and customer use cases to provide applicable solutions to customer inquiries. Efficiently provide successful solutions to assigned client requests, especially to facilitate seamless campaign implementation and use of IAS platform. Appropriately escalate projects as needed to TCS escalation partners. Provide client feedback to internal cross-functional teams via established tools to further IAS’s customer-centric product development. Develop new materials – especially Knowledge collateral – to facilitate customer engagement and drive IAS platform use. Consistently provide relevant education to customers to drive increased customer self-sufficiency. Leverage the broader IAS on-boarding team, methodologies, and best practices to support successful implementation on the customer side.

Senior Business Analyst

BenchPrep
Chicago
5 days ago
+41
We are looking for a dynamic and talented Senior Technical Product Owner to join our growing team. As a key player on our Product team, you are prepared to build productive cross-functional relationships and leverage your technical expertise to advance an ambitious product roadmap. You’re a critical thinker who is analytical and collaborative, and you thrive on understanding and translating business objectives to inform and communicate clearly defined and strategically prioritized stories and acceptance criteria. You have experience working in an agile SaaS product development environment, and concurrently leading frequent discovery, ideation, and development initiatives across multiple teams, .

Operations Engineer

Panopta
Chicago
5 days ago
+27
Company Description Panopta is a SaaS monitoring platform that helps companies monitor their infrastructure from every angle - external, on-server, and behind the firewall. We've been able to remain small and nimble while scaling our product to meet the needs of any customer and environment. We recently raised a round of funding and are looking to accelerate our growth. We’re also a pretty nerdy group. Our office is located in the Loop,

Support Engineer

Panopta
Chicago
5 days ago
+27
Company Description Panopta is a SaaS monitoring platform that helps companies monitor their infrastructure from every angle - external, on-server, and behind the firewall. We've been able to remain small and nimble while scaling our product to meet the needs of any customer and environment. We recently raised a round of funding and are looking to accelerate our growth. We’re also a pretty nerdy group. Our office is located in the Loop,

Senior Product Manager, Data Products

The Trade Desk
Remote
6 days ago
+36
We are looking for driven Senior-level Product Managers who have the ability to learn, convince, prototype, build, measure, and refine the next generation of online advertising tools in a lean/agile development environment. The ideal candidate will be technical, driven, think creatively, and has great collaboration and communication skills. 

Customer Success Associate

BenchPrep
Chicago
1 week ago
+41
We are looking for a talented Customer Success Associate to join our growing team! You will work to actively support our Customer Success Managers and collaborate with other functional teams in our company to ensure we are always looking through a customer-centric lens.

IT Engineer II

Walgreens
North Suburbs
1 week ago
+35
Performs and implements assignments that impact important /complicated components/processes of the specified functional area of the Technology operation. Work is received in short- and mid-term assignments that are important / complicated undertakings and regularly require the application of independent judgment. Operates within the context of approved methods.

Business Systems Analyst II

Director of IT Strategy, Planning & Portfolio

IT Engineer I VoIP

IT Analyst II

IT Principal Architect

IT Functional Manager, Problem Management Rx Platform Operations

Manager IT, Rx Dev eRx Intake

Manager IT, Rx Dev Compliance

Senior Manager IT - Consent and Preference Management

IT Director Development - Healthcare Services Delivery

IT Manager, Retail Rx

Load 8 more jobs12 jobs at Walgreens

GM, Client Services

The Trade Desk
Chicago
1 week ago
+36
As the GM of Client Services, you are the leader for a given Client Services team unit. You will be responsible for strategy, structure, budgets, people, financial outcomes and overall accountability for meeting goals. You are responsible for the overall quality of service for your team, and will act as the primary coach for day-to-day leaders. 

Application Support Engineer (USA)

Bringg
Chicago
1 week ago
+34
Resolve product or service problems by clarifying the Customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure a satisfactory resolution. Keep accurate records and document customer service actions and discussions. Analyze statistics and compile accurate reports internally and with our Customers. Build sustainable relationships and trust with our Customers through open and interactive communication. Provide accurate, valid and complete information on the Bringg system and technical issues by using the right methods and tools. Constantly improve customer service performance and procedures.

GM, Client Development

The Trade Desk
Chicago
1 week ago
+36
Take ownership for representing some of our most strategic relationships with The Trade Desk’s largest clients. Work collectively with greater global Sales, Client Services, and Trading teams to cultivate focused accounts and brands. Own relationships with commercial and contract leads at major Advertising clients. Communicate the value of our media buying platform by aligning The Trade Desk’s media buying philosophy with our client’s. Participate in product road map build out discussions based on client needs with senior leadership, product, & engineering. Take lead in responding to RFPs, including qualification & win strategy. Coordinate global account discussions with counterparts in US. Work closely with product, marketing and revenue teams to constantly optimize efforts relating to company-wide goals·Identify and close strategic up-selling opportunities by understanding core client business needs. Build deep and lasting connections internally across The Trade Desk departments and specialty functions. 

Customer Success Manager

Integral Ad Science
Chicago
1 week ago
+49
We’re looking to hire a passionate and motivated Senior Customer Success Manager to lead satisfaction, retention, adoption, operations and revenue efforts across Integral Ad Science’s global brands. You will drive our approach to global account success. You will be at the heart of our customer operations and a crucial part of our Customer Success team.

Sr. Product Manager

Fetch Rewards
Chicago
1 week ago
+29
Experienced product manager with a track record of setting strategic direction, building roadmaps and launching successful features. Combination of customer obsessed and business focused in order to delight customers while achieving company goals. Hypothesis and data-driven to inform priorities, conceive experiments, measure launch outcomes and improve understanding. An effective communicator and collaborator including with design, engineering and analytics for their feature pack as well as other product managers and partners. Comfortable with a high degree of ownership in a fast paced, collaborative and dynamic environment.

Fraud Prevention Analyst

Fetch Rewards
Chicago
1 week ago
+29
Identify activity and behaviors indicative of fraudulent behavior based on manual review and data analysis. Daily review of user accounts based on fraudulent activity, follow processes to mitigate and prevent future fraud. Review data and conduct fraudulent analysis to decide upon the viability of new fraud rules. Suggest new methods to catch fraudulent activity early.

Customer Engagement Specialist

Outcome Health
Chicago
1 week ago
+15
The primary responsibility of the Customer Engagement Specialist is communicating directly with customers who are dissatisfied with Outcome Health and/or our products. This includes customers with concerns and issues and even customers who wish to cancel our service for a variety of reasons. The Customer Engagement Specialist views customer issues not just as problems, but as opportunities. Utilizing excellent customer service skills, they will engage our customers to creatively repair and grow their relationship with Outcome Health. On an average call, the Customer Engagement Specialist will ask a series of questions related to the initial complaint or concern, taking notes and asking follow-up questions to gain a complete picture of the issue(s) at hand. This allows the Customer Engagement Specialist to begin devising solutions to support customer engagement and retention. This information will then be summarized and used to make suggestions to upper management on ways to improve our service and products. Some of these solutions will include producing training videos and documents on how our customers can get the most out of our products.

Chicago Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Chicago
LOCAL GUIDE
Best Software Engineer Jobs in Chicago
LOCAL GUIDE
Coolest Offices in Chicago Tech
LOCAL GUIDE
Best Sales Jobs in Chicago
LOCAL GUIDE
Best Perks at Chicago Tech Companies
LOCAL GUIDE
Your Guide to Healthtech in Chicago
LOCAL GUIDE
Best Data Science Jobs in Chicago
LOCAL GUIDE
Best Marketing Jobs in Chicago
LOCAL GUIDE
Best Design Jobs in Chicago
LOCAL GUIDE
Best Senior Software Engineer Jobs in Chicago
LOCAL GUIDE
Best Sales Manager Jobs in Chicago
LOCAL GUIDE
Best Account Manager Jobs in Chicago