Chicago Tech Jobs and Startup Jobs

15

Immigration Specialist

Envoy Global
Chicago
1 day ago
+47
Act as the main point of contact for customers regarding general immigration issues by using a consultative and proactive approach. Assist customers in the onboarding process, ensuring strong data integrity and transfer of cases into our platform and workflow. Manage case onboarding: scanning, case and data review for all cases. Act as a liaison with Global Immigration Associates (Envoy’s immigration partner firm - GIA), to provide our HR customers with the most up to date case information in a timely manner. Monitor data and reports through the Envoy Web App and Salesforce.com and analyze findings to provide value for our customers. Support CRM's across multiple clients, developing and managing customer-facing documents and reports.

Senior Systems Engineer

iManage
Chicago
1 week ago
+44
You will play a key role as a part of our global IT organization in designing, installing, administering, and optimizing the network. This includes maintaining high performance of business applications, ensuring the availability of client/server applications, configuring new implementations, and developing processes for ongoing management of the network environment. In addition, you will be responsible for the operations and support of the server and infrastructure environment of iManage. You will perform all tasks associated with supporting storage, virtualization, and server systems including standardization, software distribution, troubleshooting, patching, etc.

IT Systems Administrator

Manager, Service Desk

Office Manager

Security Compliance Analyst

Principal Architect

Support Engineer

Cloud Services Specialist

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Client Services Manager

EMX Digital
Chicago
1 week ago
+35
We’re looking for a Client Services Manager based in Chicago to be an integral part of our Client Services Team. CSM’s are the number one point of contact for the client over the duration of the campaign. Ownership and accountability is crucial to nurturing client relationships and providing the best customer service in the industry. You’ll also be working closely with internal teams to ensure the deal points of each campaign are fully communicated and are being met. This is an opportunity to join one of the fastest growing companies in digital video advertising in the US.   

Product Manager

EMX Digital
Chicago
1 week ago
+35
As the Senior Product Manager of Demand & Local Marketing Platforms, you will play a crucial role in the growth and development of our business by driving innovation with our product and engineering teams. You will work closely with internal teams as well as clients and partners to understand the strategic needs of the business. Then, you will work with the engineering teams to develop new products that will propel EMX ahead of the competition in our market.

Senior Product Manager

Outcome Health
Chicago
1 week ago
+15
This position will work closely with the VP of Product Management and stakeholder teams across the organization to identify a roadmap and prioritize projects to improve the value proposition of defined products for our clients, customers, and patients. The role will be responsible for understanding the business, recommending priorities for the most important projects within a defined area to impact the business, and socializing and gaining buy in on priorities and expected results. In addition, the role will be responsible for translating projects into specific requirements, including stories and acceptance criteria, for execution by engineering across multiple stakeholder teams. Lastly, the role will be responsible for supporting go-to-market strategy, including training key stakeholders and providing internal documentation to help other teams craft customer facing materials.

Network Operations Specialist

Outcome Health
Chicago
1 week ago
+15
Responding to customer questions via phone and email. Helping our customers troubleshoot their offline devices. Listening and responding to customer needs for product development. Collaborate with other departments to escalate work when necessary. Clearly document and resolve issues in Salesforce.

Customer Support Specialist

Outcome Health
Chicago
1 week ago
+15
You are a customer service expert that will serve as the face of our mission-driven organization. You’ll partner with our internal teams and members to deliver long-term solutions that will improve the connectivity of our devices to drive impact and action. As the first responder, it is essential that you are proficient at managing competing priorities and resolving issues as efficiently as possible. You have a passion for complex problem solving and thrive in a culture of innovation. You understand that our technology platforms must be connected and fully operational in order to deliver on our mission of activating the best health outcomes for patients. You take ownership of that responsibility every day.

Product Manager

Tribune Publishing
Chicago
2 weeks ago
This role is a  combination of product management and project management responsibilities all in one. As a Product Manager, you'll be responsible for charting out future solutions and features across multiple platforms, devices and managing projects. You'll leverage a combination of strong data analysis, stakeholder inputs and industry instinct to identify and develop new opportunities designed to positively engage customers and grow top-line revenue. To do this, you will work cross-functionally within operations and alongside editorial, technology, sales and other stakeholders.

PROGRAMMATIC TRADING SPECIALIST

Conversant
Chicago
2 weeks ago
+48
The Media Delivery team is responsible for operating Conversant’s cutting-edge technology platform, making real-time media investment decisions to drive client campaign performance and returns on ad spend. The team manages multi-million dollar budgets, ensuring that the right message is delivered to the right consumer at the right time. Additionally, this team helps to keep our platform performing at its best by providing requests and feedback to our Product, Engineering, and Media Inventory Acquisition teams. The Media Delivery Specialist role is our entry-level position that will teach the basics of digital media campaign delivery.

PRODUCT SPECIALIST - AUDIENCE DATA SOLUTIONS

CLIENT DEVELOPMENT MANAGER

PRODUCT MANAGER - SHOPPER MARKETING

CLIENT DEVELOPMENT MANAGER

DIRECTOR, CLIENT DEVELOPMENT - RESTAURANTS

PRODUCT MANAGER - INVENTORY FRONT-END (UI)

DIRECTOR, CLIENT DEVELOPMENT

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Senior Product Manager, Data & Analytics

Outcome Health
Chicago
2 weeks ago
+15
The Senior Product Manager for Data & Analytics will collaborate with various stakeholder groups to plan, prioritize, and activate data assets that drive value within Outcome Health’s data ecosystem. This individual will be responsible for helping to build the strategy, define requirements, and drive execution for the product analytics team.

Technical Support Specialist

Outcome Health
Chicago
3 weeks ago
+15
Support all of our digital networks, systems and applications through resolution of end user problems and performs operations tasks for all digital networks and systems. Maintain adequate knowledge of existing hardware and software in use including Linux based systems. Register and configure sites using a digital delivery software package. Answering calls via ACD from field technicians during installation and maintenance calls to verify connectivity on new and trouble resolution on existing sites. Monitor network sites and performing Level 1 troubleshooting procedures including but not limited to calling sites and discussing network configurations with IT managers. Rotating on call responsibilities during non-traditional office hours.

Customer Engagement Specialist

Outcome Health
Chicago
3 weeks ago
+15
The primary responsibility of the Customer Engagement Specialist is communicating directly with customers who are dissatisfied with Outcome Health and/or our products. This includes customers with concerns and issues and even customers who wish to cancel our service for a variety of reasons. The Customer Engagement Specialist views customer issues not just as problems, but as opportunities. Utilizing excellent customer service skills, they will engage our customers to creatively repair and grow their relationship with Outcome Health. On an average call, the Customer Engagement Specialist will ask a series of questions related to the initial complaint or concern, taking notes and asking follow-up questions to gain a complete picture of the issue(s) at hand. This allows the Customer Engagement Specialist to begin devising solutions to support customer engagement and retention. This information will then be summarized and used to make suggestions to upper management on ways to improve our service and products. Some of these solutions will include producing training videos and documents on how our customers can get the most out of our products.

Customer Experience Associate (CX) 

Envoy Global
Chicago
1 month ago
+47
We’re looking for a Customer Experience Associate (CX) to join our Customer Experience team. The Customer Experience Associate knows that every Envoy Global customer is extremely valued and that all interactions with them are treated as such. Reporting into the Customer Experience Manager, you are the voice of Envoy Global, and a knowledge resource for end users. 

Technical Account Director

StreamLayer
Chicago
4 months ago
This position will be responsible for proactively owning and managing technical relationships with global media companies (think ESPN, NBC Sports, etc.) and major sports leagues (NBA, NFL, PGA, etc.) involved in OTT video streaming. The role is part service delivery manager (managing the onboarding process), project manager, part relationship manager, part incident manager and overall client champion.  You will develop a deep understanding of our clients’ strategic OTT / streaming objectives and then use that information both to ensure the successful delivery of StreamLayer’s current solutions, as well as help drive the Company’s product road map so we continually stay well ahead of industry trends and thus the competition.

Director of Product Management: Digital Subscripti…

Tribune Publishing
Chicago
4 months ago
As the Director of Product Management: Digital Subscriptions, you'll be responsible for developing a cohesive strategy and product roadmap that accelerates subscriber growth and retention across core digital products, including: website, mobile web, app, email and partner distribution channels. You will collaborate with cross-functional leaders from Marketing, Development, Data & Analytics and Customer Experience to iterate on the Subscriber customer journey – and the underlying platforms that enable user identity, meter, paywall and checkout. As such, you will manage and facilitate a robust backlog that supports the subscriber experience, as well as key stakeholder, and business objectives.

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