Chicago Tech Jobs and Startup Jobs

27

Product Manager

Milyli
Chicago
8 hours ago
+36
Milyli is looking for a mid-level product manager to help build our new automated redaction service offering, Blackout, and assist in the evolution of our product management team. You will be working with the head of product management and all the departments to bring the leading litigation redaction software to a bigger market through greenfield development efforts. We are looking for someone to create and own new processes that will guarantee we deliver value for our customers and develop a successful business.

Manager, IT Security

Green Thumb Industries (GTI)
Chicago
1 day ago
+23
The Manager, IT Security leads security services ensuring that all organization security requirements are met. It includes managing the Data Protection program, ensuring effective data loss prevention activities across various systems, applications, third parties and network security. This position requires a steadfast execution mindset, exceptional communication and collaboration skills and the ability to collaborate in a demanding environment while maintaining a composed, professional demeanor. A high degree of ownership, initiative, interaction and teamwork is required to be effective in the role. As this is a leadership role you will be counted on to be the example for the team to follow.

Professional Learning & Support Coordinator

eSpark Learning
Chicago
2 days ago
+28
About eSpark At eSpark, we are building the next generation of tools to help students succeed in school and in life. Using data and teacher insight, we curate the best learning resources to create a personalized experience for each student. The results speak for themselves. We continue to demonstrate large and statistically significant growth results among students from all backgrounds.  Professional Learning & Support (PLS) at eSpark As a

Technical Customer Support Representative

BenchPrep
Chicago
3 days ago
+41
BenchPrep is looking for a talented Technical Customer Support Representative to join our growing team! As a Technical Customer Support Rep, you are responsible for providing first-touch support to our enterprise customers and end-users via phone, email and ticket submissions through our helpdesk software. This includes troubleshooting technical issues, answering questions, helping customers use our products, and creating & maintaining effective product support resources. You will become an expert on BenchPrep’s products and interact closely with internal teams to triage and resolve problems. You are a highly organized go-getter and problem-solver who wants to delight our customers by delivering accurate and quick assistance while maintaining BenchPrep’s professional client service experience and service level agreements.

Student Success Coordinator

Everspring
Chicago
3 days ago
+37
We are seeking a highly energetic Student Success Coordinator who will focus on supporting online students at our traditional university partners, helping those students to achieve academic success. The Student Success Coordinator builds relationships with online students, encouraging them to set themselves up for success; monitors students’ progress; and implements solutions to help them when they are struggling.

Product Manager

Codal
Chicago
4 days ago
+36
Codal is looking for candidates to build upon our award-winning success in creating custom websites, software, and mobile solutions, by bringing innovation and drive to our team.  At Codal, you'll enjoy all the benefits of working with Fortune 500 clients in an agency environment. Our team is made up of talented UX Designers, Visual Designers, Front & Back End Developers, and Marketing Strategists.  We are currently seeking a Product Manager. The

Customer Support Representative

Wyzant
Chicago
4 days ago
+37
Provide an exceptional, committed, full life cycle customer experience to our users through phone, email and chat support. Deliver informal and helpful product training to users as needed. Anticipate customer needs and go above and beyond to ensure an efficient, seamless customer experience. Strive for first-contact resolution with each interaction. Take ownership and tackle potentially complex and heightened user concerns with a positive and supportive attitude while making decisions and judgments to appropriately resolve those situations. Proactively look for ways to identify trends and improve our processes. Collaborate with other team members to ensure consistent and seamless services to Wyzant customers while also exercising time management and task prioritization. Update customer information in Zendesk during and after each correspondence. Deliver exceptional quality and satisfaction scores. Maintain other individual metrics to the satisfaction of your manager.

Product & Technology Analyst

Mastery Logistics Systems
Chicago
5 days ago
+13
Manage development lifecycle with an iterative and incremental approach for multiple teams. Manage risk, dependencies, releases and cross-team coordination. Facilitate recurring and ad hoc meetings within development lifecycle (Stand-up, Sprint Planning, Refinement, Sprint Review, Sprint Retrospective). Guide Product Manager and Development Team on effective backlog management and help create backlog items when needed. Identify and remove impediments and interruptions to team productivity. Teach teams how to estimate and ensure backlog items are estimated prior to Sprint Planning. Define test cases and assist with manual testing duties (regression and sprint-level). Help teams triage, investigate and resolve defects. Create meaningful Jira dashboards that provide real-time transparency into the status of sprints and projects (burndown, velocity, defect rates, etc.). Collaborate with stakeholders to translate strategy into prioritized requirements.

Senior Business Analyst

BenchPrep
Chicago
6 days ago
+41
We are looking for a dynamic and talented Senior Technical Product Owner to join our growing team. As a key player on our Product team, you are prepared to build productive cross-functional relationships and leverage your technical expertise to advance an ambitious product roadmap. You’re a critical thinker who is analytical and collaborative, and you thrive on understanding and translating business objectives to inform and communicate clearly defined and strategically prioritized stories and acceptance criteria. You have experience working in an agile SaaS product development environment, and concurrently leading frequent discovery, ideation, and development initiatives across multiple teams, .

Operations Engineer

Panopta
Chicago
1 week ago
+27
Company Description Panopta is a SaaS monitoring platform that helps companies monitor their infrastructure from every angle - external, on-server, and behind the firewall. We've been able to remain small and nimble while scaling our product to meet the needs of any customer and environment. We recently raised a round of funding and are looking to accelerate our growth. We’re also a pretty nerdy group. Our office is located in the Loop,

Support Engineer

Panopta
Chicago
1 week ago
+27
Company Description Panopta is a SaaS monitoring platform that helps companies monitor their infrastructure from every angle - external, on-server, and behind the firewall. We've been able to remain small and nimble while scaling our product to meet the needs of any customer and environment. We recently raised a round of funding and are looking to accelerate our growth. We’re also a pretty nerdy group. Our office is located in the Loop,

IT Engineer II

Walgreens
North Suburbs
1 week ago
+35
Performs and implements assignments that impact important /complicated components/processes of the specified functional area of the Technology operation. Work is received in short- and mid-term assignments that are important / complicated undertakings and regularly require the application of independent judgment. Operates within the context of approved methods.

Business Systems Analyst II

Director of IT Strategy, Planning & Portfolio

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IT Analyst II

IT Principal Architect

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Load 8 more jobs12 jobs at Walgreens

Application Support Engineer (USA)

Bringg
Chicago
1 week ago
+34
Resolve product or service problems by clarifying the Customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure a satisfactory resolution. Keep accurate records and document customer service actions and discussions. Analyze statistics and compile accurate reports internally and with our Customers. Build sustainable relationships and trust with our Customers through open and interactive communication. Provide accurate, valid and complete information on the Bringg system and technical issues by using the right methods and tools. Constantly improve customer service performance and procedures.

Sr. Product Manager

Fetch Rewards
Chicago
1 week ago
+29
Experienced product manager with a track record of setting strategic direction, building roadmaps and launching successful features. Combination of customer obsessed and business focused in order to delight customers while achieving company goals. Hypothesis and data-driven to inform priorities, conceive experiments, measure launch outcomes and improve understanding. An effective communicator and collaborator including with design, engineering and analytics for their feature pack as well as other product managers and partners. Comfortable with a high degree of ownership in a fast paced, collaborative and dynamic environment.

Fraud Prevention Analyst

Fetch Rewards
Chicago
1 week ago
+29
Identify activity and behaviors indicative of fraudulent behavior based on manual review and data analysis. Daily review of user accounts based on fraudulent activity, follow processes to mitigate and prevent future fraud. Review data and conduct fraudulent analysis to decide upon the viability of new fraud rules. Suggest new methods to catch fraudulent activity early.

Subject Matter Expert

Everspring
Remote
1 week ago
+37
Students in EmergingEd courses are mid-level working professionals seeking to remain relevant and advance in their careers. We are seeking individuals with applied subject-matter expertise in Cybersecurity, Machine Learning, or Blockchain to serve as a resource for enrollees (“students”) in our online courses. This role will provide a monthly stipend for experts to monitor course discussions, participate in a monthly Q&A webinar, and provide testimonials for marketing purposes. In addition to a monthly stipend, the role will pay hourly for responses to inquiries related to key course topics.

LMS Specialist

Everspring
Chicago
2 weeks ago
+37
The LMS Administration team supports multiple groups, from course designers to students, to create and maintain an easy-to-use, engaging, and secure environment for students to learn online. This role involves a wide variety of front-end system management as well as an understanding of back-end system processes, in addition to managing technical support. Strong analytical thinking and team coordination is key to success in this position.

Product Manager

LogicGate
Chicago
2 weeks ago
+37
We are looking for a Product Manager that is excited to define and ship software products that help our customers improve their risk and compliance programs. You’re a product leader who can define tangible solutions for complex, and ambiguous user pain points. You enjoy cross-functional collaboration and are excited to partner with engineering, design, marketing, and customer success.

Support Center Supervisor

CPI, the OpenFox Company
West Suburbs
2 weeks ago
+34
Summary: The Support Center Supervisor will manage CPI Support Center staff, receive and respond to customer support calls, and provide internal support for CPI. Job Requirements 3+ Years Experience Experience performing a technical support role for computer data systems and supervising technical support staff Red Hat Enterprise Linux and/or IBM AIX Knowledge Microsoft Windows Desktop experience Networking knowledge and troubleshooting

Head of Fraud Prevention

Fetch Rewards
Chicago
2 weeks ago
+29
The Head of Fraud Prevention will lead the digital trust and fraud prevention function. The objective is to protect Fetch Rewards, its partners and, most importantly, unlock trusted and reliable experiences for customers. This role will partner with senior leadership and lead day-to-day management of a cross-functional team responsible for establishing and executing Fetch Rewards’ strategy to minimize fraudulent activity and build a world-class risk management framework. Additionally, this person will provide leadership, career development, and mentoring to team members as well as contribute guidance and best practices across the data services, analytics, customer success, product, and technology organization.

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