Chicago Tech Jobs and Startup Jobs

11

Product Manager, Vendor Management

Morningstar
Chicago
6 days ago
+18
The Role: The role of Associate Product Manager focuses on making sure our data vendors are happy, informed, and confident that their intellectual property is handled properly. The role also focuses on communication with vendors and with our client team on day-to-day issues with clarity, tact, and discretion. Finally, the Associate Product Manager serves as a point of contact for our data operations team and he or she has the opportunity to lead process improvements and define requirements for software development as it relates to helping build tools that make the job more efficient. This role is based in our Chicago office and reports to the Director of Strategic Partnership.

Head of Advisor Platform Products

Associate Customer Success Manager

Associate Product Manager, Morningstar Managed Portfolios

Director of Product Management, Morningstar Managed Portfolios

Relationship Manager, Client Service, Audience

Senior Product Manager, Morningstar Managed Portfolios

Investment Product Manager, Multi-Asset Strategies

Product Manager, Commodities & Energy Solutions

Director of Information Security – Program Management

Global Head of Client Service

Director of Operations, Research Products

Chief U.S. Market Strategist

Senior Product Manager, Indexes

Senior Director of Corporate Strategy

SVP, Head of Institutional Software

Digital Experience Manager, Corporate

Director – Quality & Transformation

Product Manager, Data Development

Customer Success Manager

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Customer Success Team Leader

Bringg
Chicago
1 week ago
+26
Lead a team of Customer Success that is handling a portfolio of clients. Take ownership of your team member and your accounts through the customer life cycle and lead them to growth. Take active ownership to enable renewal of Bringg`s customers. Train and onboard new team members. Focal point for the customer for all project related activities. Contribute to creating scale methodologies, processes, knowledge mapping, onboarding and best practices. Mediate conflicts and mitigate risks.

Customer Success Analyst

LogicGate
Chicago
1 week ago
+21
We are seeking an energetic Customer Success Analyst that has a passion for delighting customers by delivering winning solutions and support. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities. This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer adoption and expansion.

Enterprise B2B Customer Success Manager (LATAM)

Bringg
Chicago
1 week ago
+26
Manage the implementation of new use cases, best practices and functionality to expand existing accounts.  Establish and maintain customer satisfaction across named accounts through account planning, proactive client communications, issue remediation and containment, as well as performance measurement. Overall responsible for customer health, growth and satisfaction.  Build and execute an account specific relationship framework, through QBR (onsite/remote) ongoing value proposition and periodic meeting. Leverage your product knowledge and experience to ensure customer receives the up-most value of Bringg's product. Collaborate with Sales to ensure customers' contract renewal. 

Application Support Engineer USA/LATAM

Bringg
Chicago
1 week ago
+26
Resolve product or service problems by clarifying the Customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure a satisfactory resolution. Keep accurate records and document customer service actions and discussions. Analyze statistics and compile accurate reports internally and with our Customers. Build sustainable relationships and trust with our Customers through open and interactive communication. Provide accurate, valid and complete information on the Bringg system and technical issues by using the right methods and tools. Constantly improve customer service performance and procedures.

IT Operations Analyst

LogicGate
Chicago
1 week ago
+21
We are seeking a driven Information Technology Operations (IT Ops) Analyst to join our Business Operations team and help scale our internal applications and services. LogicGate’s Business Operations team places dedicated resources toward making sure the company “works.” You will have the atmosphere, tools, and mentorship to do the best work of your career. 

Sr. Customer Success Manager (Sr. CSM)

PowerReviews
Chicago
1 week ago
+31
As a Sr. CSM, you will work with clients to provide measurable results to prove the value and ROI of the client’s investment. Sr. CSMs focus on ensuring clients are adopting products and features while keeping best practices in mind, training on PowerReviews platform and engaging with relevant tools to optimize their UGC program. The Sr. CSM should focus on outcomes defined between the client and CSMs via success plans that are reviewed on a regular cadence. Post-sales, Sr. CSM own the day to day program execution and help to deliver the ROI and value of the product and its impact. Sr. CSM will also focus on building relationships across the organization via adoption/training (brand managers, e-commerce, marketing, social, analytics, customer service, operations and other relevant departments) alongside Account managers to penetrate the account. 

Senior Customer Success Manager

BenchPrep
Chicago
2 weeks ago
+32
We're looking for an ambitious and tech savvy Senior Customer Success Manager to serve as a trusted advisor to a large portfolio of BenchPrep's key enterprise customers. You'll partner with Customer Success Specialists to support and grow the relationship and work closely with other internal resources to make it happen. You'll be responsible for building strategic relationships, growing and retaining accounts, and overall customer satisfaction. 

Office Manager

LogicGate
Chicago
2 weeks ago
+21
As the Office Manager, you will manage the office space and be responsible to ensure a best-in-class employee and customer experience. You will work closely with all employee-support teams (People, IT, Business Operations) to ensure a seamless and engaging workplace experience. The role includes organizing special events, managing facilities, and collaborating with various teams to make LogicGate the best place to work in Chicago. The ideal candidate is resourceful, positive, and confident dealing with new problems or tasks.

Operations Specialist

Carminati Consulting
Chicago
1 month ago
+28
Carminati Consulting is seeking a dynamic Operations Lead to help our consultants streamline our internal processes and operations to provide better client service. Growth will be measured by the eliminating pain points in internal operations, providing sold client support and assisting with the HR recruiting process. 

Product Partnerships Manager

ReviewTrackers
Chicago
1 month ago
+41
ReviewTrackers is currently looking for a passionate, self-motivated, and collaborative Product Partnerships Manager to join our Product Team. The Product Partnerships Manager is a passionate, partner-minded leader focused on identifying, developing, and nurturing relationships with external technology companies to enable bi-directional product integrations. Come join us as we continue to change the way businesses interact with their customers!

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