Chicago Tech Jobs and Startup Jobs

27

Head of Customer Support

Home Chef
Chicago
3 hours ago
+10
The Head of Customer Support leads the strategy, direction, and performance of our industry leading customer support department. You will define the vision of how our customer service experience will continue to evolve and be responsible for the execution of that vision. You will direct our entire team of managers, specialists, leads, and associates to ensure the department is running smoothly operationally. You will also collaborate closely with our Marketing, Operations, and Technology teams to drive cross-functional initiatives, better the customer experience and impact the business more broadly. This is a Senior Manager level role within the organization.

Sr. Manager, Market Operations

Grubhub
Chicago
13 hours ago
+31
We’re looking for an exceptionally analytical operations leader with a roll-up-your-sleeves attitude to join the Market Operations team.  You’ll be responsible for a team of Market Managers and regional oversight of markets with direct oversight of the growth and health of the business.  A real self-starter, you should have a passion for solving hard problems -- plus a proven track record of getting things done.

Strategic Initiatives Senior Manager

Cloud Apps Admin

Contact Center Manager

Director, Customer Service

Account Advisor, Enterprise Accounts

Restaurant Fulfillment Specialist

Manager, Technical Field Operations

Monitoring and Support Specialist

Lead, Network Operations Center

Director, Product Management

Account Advisor (Mandarin- Speaking Preferred!)

Load 8 more jobs12 jobs at Grubhub

NetSuite Developer

RXBAR
Chicago
22 hours ago
+21
Act as the technical expert for our ERP application (NetSuite). Architect, design, build, and deliver optimized and scalable NetSuite solutions including customizations, scripting (1.0 & 2.0), integrations, and case resolutions for customization defects. Perform technical design/code reviews and audits to ensure objectives are met and standards are followed internally and with our consultants. Stay current with new NetSuite features and functionality and provide recommendations for improvements.

EDI Administrator

RXBAR
Chicago
22 hours ago
+21
Act as the first point of contact for our established EDI trading partners. Resolve critical EDI errors in a timely manner to avoid chargebacks. Identify the root cause of EDI errors and implement long-term fixes. Document and report on EDI KPIs. Manage the onboarding of new trading partners from initial setup and testing to go-live.

Restaurant Innovation Network Architect

McDonald's Technology
Chicago
22 hours ago
+26
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries and billions of customers served each year. As the global leader in the food service industry, we have a legacy of innovation and hard work that continues to drive us. Today, we are growing with velocity and are focused on modernizing our experiences, not to make a different McDonald’s but to build a better McDonald’s. We are a people

Supplier Mgmt - Supervisor Performance Management

Part-Time End User Support Manager

VP of US Operations Initiative, Planning and Deployment

Service Catalog and Intake Manager

Solution Architect- ServiceNow

US IT POS Release Manager

Product Manager-Capabilities

IT Demand/Capacity Manager

Senior Provider Relationship Manager, VMO

Incident Response Manager

Identity Service Manager

Retail Solution Architect – IT Architecture Services

Digital Business Analyst

Director – Restaurant Solution Architecture

Director - Industrial IoT

Load 10 more jobs16 jobs at McDonald's Technology

Product Owner III

Peapod Digital Labs
Chicago
1 day ago
+23
The Product Owner role in Peapod Digital Labs (PDL) will contribute to the development and implementation of new products and capabilities that meet PDL’s and ADUSA Brand’s digital requirements. Accountable for successful development, integration and launch of new products and solutions. The Product Owner will develop and maintain a vision for the product and is responsible for communicating that vision to the technical and operations teams, as well providing the key stakeholders with updated status and progress. .

Analyst II Operations Systems

Director, Product Management

Administrative Assistant II

Purchasing Product Owner

Load 1 more jobs5 jobs at Peapod Digital Labs

Operations Manager

Ritual
Chicago
2 days ago
Operations Managers at Ritual are responsible for everything from helping us expand our merchant base, scale our processes, and ensure our customers always have a fantastic experience at all of our partners. In this fast-paced role, you’ll be at the front lines responsible for building and scaling the business in our most important market. This role touches every facet of operations including: getting your hands dirty fixing operational fires,

Part-Time Popup Operations Coordinator

Fooda
Chicago
4 days ago
+13
You love process, you work fast and care about the details. You are very organized and detail oriented. Type-A personality is a plus! You are savvy with technology and will be comfortable in a fast-paced startup. Excel doesn’t scare you in fact it makes you better and faster! You are optimistic in the face of problems and know that you’re capable of finding solutions. You are able to lift and carry up to 40 lbs and stand for up to two hours. You have strong communication skills and are comfortable giving direction. Able to make quick decisions.

Executive Assistant - COO

Farmer's Fridge
Chicago
4 days ago
+13
Heavy calendar management - manage meetings, travel, out of office, important company meetings, and special events. Plan events for company leaders including creation and distribution of notices, agendas, and meeting materials, as well as arrange details and coordinating logistics, etc. Prepare and edit correspondence, communications and other team and company-wide messages; make independent decisions regarding level of priority. Capture action items from meetings and distribute to stakeholders. Prepare and track expense reports. Develop and assist with preparation of presentation materials. Ad hoc internet research and summarization.

Product Owner

Levy
Chicago
4 days ago
+30
Founded in 1978, Levy has pioneered premium sports and entertainment dining and remains one of America’s fastest growing and most critically acclaimed restaurant companies. Named one of the 10 most innovative companies in sports by Fast Company magazine, Levy’s diverse portfolio includes award-winning restaurants, iconic sports and entertainment venues, and convention centers as well as the Grammy Awards, PGA Championship, US Open Tennis

Data Integration Specialist (Customer Service)

Chowly Inc.
Chicago
4 days ago
+17
The Chowly Data Integration Specialist provides a 5-star customer experience to all Chowly clients. Working in-office, the Data Integration Specialist reviews, builds, and updates menu mappings between Third-party Online Ordering Solutions (TOOS) and connected restaurant Point-of-Sale (POS) menus. This is a full-time role with room for career growth through managing other Data Integration Specialists in the Mapping Department. The data

Part Time Support Specialist

Chowly Inc.
Chicago
5 days ago
+17
What We Need: We are seeking a technology-oriented problem-solver who naturally goes above and beyond to ensure client satisfaction. The ideal candidate would be and posses strong customer service skills . The Chowly Support Specialist will act as the first line of client support for our valued clients by offering immediate and accurate assistance, tackling technical issues head on, and becoming an integral member of the Chowly family. Who You

Hospitality Manager

Tock
Chicago
5 days ago
+27
Tock is looking to expand our Hospitality Team and we need a thoughtful and dedicated Hospitality Manager to join our growing support staff. You will be tasked with providing product guidance and working to resolve a variety of issues. As the face of Tock, you will be front and center of customer success, filtering issues and brainstorming solutions with members of all internal teams. As the first line of assistance to our worldwide community of restaurants, wineries, bars, and hotels, you will quickly become a service industry expert. This means you are not just an ordinary support provider, but you will help shape the future of Tock by working closely with our designers and engineers to constantly improve our product and services.

Lead Process Engineer

Tovala
Chicago
1 week ago
As a Lead Process Engineer on the Tovala team, you will be charged with scaling operations as well as finding and implementing efficiencies and optimizations across our entire operation. You’ll be responsible for designing and executing food manufacturing processes that will allow our facility to produce more efficiently, while enabling product variants, higher quality and lower costs. You will focus on our food operations team’s process and

Director of Implementation and Account Management

Tock
Chicago
1 week ago
+27
Tock is looking for an experienced Director of Implementation and Account Management to lead our growing team. The ideal candidate is a seasoned leader who has managed the entire customer lifecycle process from implementation, customer success, and customer renewal. The Director is responsible for managing and scaling a team of account managers who oversee the revenue and retention across Tock’s entire customer base. This position reports directly to the Chief Operating Officer and works closely with Sales leadership, Engineering, Marketing, and Customer Support teams.

PopUp Event Coordinator

Fooda
Chicago
1 week ago
+13
Fooda is currently recruiting for a PopUp Event Coordinator to support our growing popup client roster. This is an excellent opportunity for candidates with a hospitality or event background who are eager to learn about customer service and Fooda's growing network of restaurants.

Full Time Support Specialist

Chowly Inc.
Chicago
1 week ago
+17
  Do you love to go above and beyond to ensure client satisfaction? Do you have a desire to help others and solve problems? We're looking for a like minded individual who is interested in joining our support team! As a rapidly growing Chicago startup, we are looking to expand our Support Team. At this time, we are looking for a skilled problem solver and an enthusiastic individual who can listen to our clients’ issues and offer a unique and

Senior Product Manager, Business Operations

Farmer's Fridge
Chicago
1 week ago
+13
As the senior product manager for business operations, you will work to ensure we consistently deliver the best possible value and quality to our customers. You will partner with stakeholders in Sales, Kitchen Operations, Delivery Operations and Business Operations to identify ways to leverage technology and our data platforms to help address their needs including improvements to our supply chain and logistics. Your features will contribute to overall business success by helping improve how we forecast, produce and stock our food with maximum efficiency and freshness.

Office Coordinator

Fooda
Chicago
1 week ago
+13
Fooda is hiring an Office Coordinator who will be the face of Fooda’s Chicago headquarters. This team member will welcome visitors, ensure office supplies and break rooms are always stocked, plan and execute in-office events including new hire orientation, provide general office and HR admin support, and help to create a comfortable, clean and organized work environment. To succeed in this role, the ideal candidate must be self-motivated, ambitious, organized, possess strong time management skills, attention to detail and meet critical deadlines. For this person no job is too big or too small. We are looking for an outgoing self-starter who has the ability to work independently as well as a member of project teams.

Delivery & Logistics Manager

Kitchfix
Chicago
1 week ago
COMPANY: Kitchfix is a leading, Chicago-based food service company comprised of a local meal delivery service, catering and managed services, as well as a nationwide CPG breakfast line sold in stores. At Kitchfix, we combine our passion for delicious food with high standards for ingredients and sourcing. Kitchfix emerged as a leader in Chicago with an innovative and multi-faceted approach to food service, focused on transparency in sourcing,

Chicago Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Chicago
LOCAL GUIDE
Best Software Engineer Jobs in Chicago
LOCAL GUIDE
Coolest Offices in Chicago Tech
LOCAL GUIDE
Best Sales Jobs in Chicago
LOCAL GUIDE
Best Perks at Chicago Tech Companies
LOCAL GUIDE
Your Guide to Healthtech in Chicago
LOCAL GUIDE
Best Data Scientist Jobs in Chicago
LOCAL GUIDE
Best Marketing Jobs in Chicago
LOCAL GUIDE
Best Design Jobs in Chicago
LOCAL GUIDE
Best Senior Software Engineer Jobs in Chicago
LOCAL GUIDE
Best Sales Manager Jobs in Chicago
LOCAL GUIDE
Best Account Manager Jobs in Chicago