Chicago Tech Jobs and Startup Jobs

22

Customer Service Team Lead II

SMS Assist
Chicago
19 hours ago
+35
The Customer Service Team Lead is a senior member of the CSR team responsible for ensuring effective and quality team performance by the CSR’s reporting to them and delivering a service that meets or exceeds customer expectations. They are a key interface to the client in the event of dispute or escalation and a point of expertise on the use of the One by SMS Assist technology platform. This role is a first point of entry into a management role in the Customer Service career track.

Vendor Relationship Representative II

Weekend Customer Service Representative I - Dispatch

Manager of Operations (Afterhours and Weekends)

Senior Product Manager II

Senior Director of Product, Artificial Intelligence

Customer Service Representative III

Executive Assistant

Product Manager

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Clinical Development Manager

IDx Technologies
Chicago
21 hours ago
+17
IDx is looking for a highly driven, detail-oriented individual to manage our clinical development activities. The Clinical Development Manager will be responsible for clinical study delivery including the planning, management, and reporting of studies in compliance with internal and external quality and regulatory requirements, including Good Clinical Practice (GCP). They will also be responsible for internal testing and ongoing efficacy monitoring of IDx AI devices. Specific functions include:

Clinical Validation Coordinator

IDx Technologies
Chicago
21 hours ago
+17
IDx is looking for a highly driven, detail-oriented individual to coordinate our clinical validation activities. The Clinical Validation Coordinator will be responsible for the clinical validation activities of IDx’s medical device AI’s. This includes the planning and management of clinical trial validation for new medical devices, internal testing and ongoing efficacy monitoring of IDx AI devices, and the validation of improvements to existing medical devices, including new clinical trials or studies where applicable. Specific functions include:

Senior Systems Administrator

IDx Technologies
Chicago
4 days ago
+17
Creating, testing, modifying, and implementing scripts for automating daily tasks. Maintaining, optimizing, and monitoring secure computer networks on a global scale with multiple locations. Managing core Microsoft technologies like AD and Group Policy,. Assisting in scaling core elements of IT systems in a constantly expanding organization. System administration in Windows and Linux Environments. Maintaining auditable records and inventories and participating in security audits.

Senior Systems Engineer

iManage
Chicago
4 days ago
+44
You will play a key role as a part of our global IT organization in designing, installing, administering, and optimizing the network. This includes maintaining high performance of business applications, ensuring the availability of client/server applications, configuring new implementations, and developing processes for ongoing management of the network environment. In addition, you will be responsible for the operations and support of the server and infrastructure environment of iManage. You will perform all tasks associated with supporting storage, virtualization, and server systems including standardization, software distribution, troubleshooting, patching, etc.

IT Systems Administrator

Manager, Service Desk

Office Manager

Security Compliance Analyst

Principal Architect

Support Engineer

Cloud Services Specialist

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Client Services Manager

EMX Digital
Chicago
5 days ago
+35
We’re looking for a Client Services Manager based in Chicago to be an integral part of our Client Services Team. CSM’s are the number one point of contact for the client over the duration of the campaign. Ownership and accountability is crucial to nurturing client relationships and providing the best customer service in the industry. You’ll also be working closely with internal teams to ensure the deal points of each campaign are fully communicated and are being met. This is an opportunity to join one of the fastest growing companies in digital video advertising in the US.   

Senior Product Manager

EMX Digital
Chicago
5 days ago
+35
As the Senior Product Manager of Demand & Local Marketing Platforms, you will play a crucial role in the growth and development of our business by driving innovation with our product and engineering teams. You will work closely with internal teams as well as clients and partners to understand the strategic needs of the business. Then, you will work with the engineering teams to develop new products that will propel EMX ahead of the competition in our market.

Administrative Coordinator: A Masterful Composer o…

Entara
Chicago
2 weeks ago
+14
EMBARK ON YOUR JOURNEY We invite you to join Entara and further your career journey with us as our Administrative Coordinator. The functions, roles, and activities at play in a fast-paced, “eyes on the prize” workplace like Entara don’t seamlessly work together without a strong support system keeping us on-point, refreshed, and organized! For each player to perform at their peak, we have to create spaces for success, provide fuel for the

Customer Experience Associate (CX) 

Envoy Global
Chicago
3 weeks ago
+47
We’re looking for a Customer Experience Associate (CX) to join our Customer Experience team. The Customer Experience Associate knows that every Envoy Global customer is extremely valued and that all interactions with them are treated as such. Reporting into the Customer Experience Manager, you are the voice of Envoy Global, and a knowledge resource for end users. 

NOC Voice Technical Support Specialist - Tier 2

Cloud5 Communications
Chicago
1 month ago
+23
The Technical Support Specialist for Tier 2 Voice responds to service tickets and requests for local and remote network support to meet service level agreements.  Troubleshooting and resolving hardware, software, application, network, user access, and all related issues are part of the daily routine.  The Tier 2 Voice Support Specialist will interact with network services, software systems engineering, and/or applications development teams to restore service and/or identify and correct the core problem. 

NOC Technical Support Specialist - Tier 3

Cloud5 Communications
Chicago
1 month ago
+23
The Tier 3 Technical Support Specialist is a lead position in our NOC, focused on our HSIA (High Speed Internet Access) products and solutions, and acting as a bridge to all other products and service offered by our company.  The Support Specialist handles higher-level escalations from other NOC members, troubleshoots global issues, and ensures that all other members of the department are equipped with the tools and knowledge needed to maintain high levels of efficiency and employee satisfaction.  While interfacing with other departments on a regular basis, the role also encourages a company-wide focus on coherence and teamwork.

NOC Technical Support Specialist - Tier 2

Cloud5 Communications
Chicago
1 month ago
+23
The Tier 2 Technical Support Specialist responds to service tickets and requests for local and remote network support in order to meet service level agreements.  Troubleshooting and resolving hardware, software, application, network, user access, and all related issues are part of the daily routine.  The Tier 2 Technical Support Specialist will interact with network services, software systems engineering, and/or applications development teams to restore service and/or identify and correct the core problem. 

Product Manager

Cloud5 Communications
Chicago
1 month ago
+23
We seek a dynamic Product Manager to oversee and continue to innovate Cloud 5’s suite of products and provide leadership on product direction and product lifecycle management.  The Product Manager will help set the long-term vision and strategy for Cloud5’s products and communicate this strategy to all of the relevant participants and stakeholders.   

Office Manager

Addison Group
Chicago
1 month ago
Addison Group is searching for an Office Manager to support our corporate office in downtown Chicago. The Office Manager position plays a crucial role in the success of the internal staff within an office. Without the support of the Office Manager, the Recruiters and BDMs are not able to successfully meet with Clients, place Candidates on assignment, or ensure that all necessary legal paperwork is compliant. The successful candidate will

Part Time Support Specialist

Chowly Inc.
Chicago
1 month ago
+24
We are seeking a technology-oriented problem-solver who naturally goes above and beyond to ensure client satisfaction. The ideal candidate would be and posses strong customer service skills . The Chowly Support Specialist will act as the first line of client support for our valued clients by offering immediate and accurate assistance, tackling technical issues head on, and becoming an integral member of the Chowly family.

Data Integration Specialist (Customer Service)

Chowly Inc.
Chicago
1 month ago
+24
Do you thrive in a fast-paced, high-growth environment?  As a full-time Data Integration Specialist in our Chicago Loop office, you will work directly with restaurant owners to review, build, and update menu mappings between third party online ordering solutions (TOOS) and point of sale (POS) menus. The ideal candidate has 1+ years of customer service experience, an analytical mindset to examine and communicate product issues, and basic POS knowledge. If you’re passionate about logic games or puzzles, we want to talk to you! 

Product Manager - Trading Systems

Zacks Investment Research
Chicago
1 month ago
Product Manager - Trading Systems Zacks Investment Research is expanding its Product Management Team and is looking for a Product Manager, with deep experience in Equity Trading. The successful candidate will have: Proven expertise guiding web developers as they create easy to use value added investment services for active traders. Experience working with and/or managing remote IT development teams Experience with FinTech, Retail and/or

Product Manager-Investor Relations

Zacks Investments
Chicago
1 month ago
Zacks Investments is expanding its services for Investor Relations departments and is looking for a Product Manager to lead this growing new business area. The ideal candidate has: Built Excel models to forecast company EPS Is familiar with the duties of an investor relations officer Understands 13F, D, G filings Has managed a web development team Has personally designed UIs for web services Proven ability to find solutions to difficult

Chicago Based Product Manager - Investment Softwar…

Zacks Investment Research
Chicago
1 month ago
Chicago Based Product Manager - Investment Software Job Description Product Manager – Investment Software Zacks Investment Research is expanding its Product Management Team and is looking for an SAS Product Manager, with deep experience in Investment Technology . The successful candidate will have proven expertise designing user interfaces and guiding SQL databases and web developers as they create easy to use value added investment services.

Salesforce Product Manager

NORC at the University of Chicago
Chicago
2 months ago
Serve as primary system administrator for NORC's Salesforce environment for business development, which is anticipated to have ~300 users once fully deployed. Play a leading role on the development team throughout the Salesforce launch, both contributing to this process as well as preparing to assume responsibility for the system post-launch. Own administrative functions including user account maintenance, reports and dashboards, workflows, regular internal system audits, and upgrade preparation, among other routine tasks. Manage Salesforce.com data feeds and other integrations. Coordinate the evaluation, scope, and completion of new development requests. Work with both business development and innovation team leadership to establish suitable processes to support administrative, development, and change management activities. Execute on the day-to-day configuration, support, maintenance and improvement of NORC’s Salesforce instance used to support business development.

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