Not specified Chicago Startup and Tech Jobs

123

VP of Mortgage Lending

Guaranteed Rate
Chicago
19 hours ago
+23
You’ll work closely with your team of Loan Officers to make sure our borrowers have a rock star experience. You are passionate about lists and meeting deadlines – scheduling, tracking closing dates, contingency dates and loan locks are all things you’re obsessed with. Training. You love it and we have a ton here – you’ll never stop learning with us. Outstanding customer service is what you’ll provide. Seriously. Our customer service beats out Apple’s; we strive to be the best and you expect nothing less than the best.

Velocify Administrator

Operations Assistant

Administrative Assistant

Production Manager

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Receptionist

Sphera
Chicago
22 hours ago
+28
The Receptionist/Administrative Assistant should have at least one-year experience as a front-end coordinator, receptionist or administrative assistant.  The ideal candidate has a sunny disposition and willingness to pitch in wherever needed.  He/she must maintain the highest level of professionalism at all times, and be able to handle a wide range of responsibilities.

Customer Success Associate

Hireology
Chicago
22 hours ago
+19
The Customer Success Associate will work alongside a team to provide both proactive and reactive support to our customer base. This individual will not own a book of customers but, instead, will share responsibility for providing strategic support to our customer base along with their team. Ultimately this individual will be tasked with helping our customers effectively utilize the Hireology platform/process which, by result, will lead to better hiring decisions.

Customer Service Representative

Enova
Chicago
1 day ago
+24
Answer all inbound calls, chats or issues from customers to provide them with accurate product and service information. Follow-up on all customer requests via phone, chat and email. Provide loan extensions and process loan payments. Identify, research, and resolve customer issues. Recognize, document and alert the supervisor of trends in customer calls, chats or issues. Recommend process improvements. Provide a high level of service to our callers to ensure they understand the loan process, and to create referrals. Apply a professional attitude and image for all internal and external customers. Perform other functions as assigned by management.

Headway Capital Section Manager

UK Customer Support/Chat Representative

Strategy and Operations Associate

Final Resolution Specialist

Customer Support Representative

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Online Support Agent - Live Chats (Nights and Week…

Vivid Seats
Chicago
1 day ago
+41
Onsite attendance required. Receive and respond to inbound e-mail and live chats; gather and verify required information. Develop and present solutions to customer issues. Update internal order notes appropriately. Ensure proper security procedures are followed during all customer interactions. Maintain thorough knowledge of company processes and policies to ensure proper exchanging of information. Make outbound calls to follow up on customer issues as necessary.

Customer Support Specialist (Nights and Weekends)

Customer Support Specialist

Online Support Agent - Live Chats

Director, Fraud Risk Management

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Customer Support Specialist

Sertifi
Chicago
1 day ago
+15
We pride ourselves on providing customer service and support that is unparalleled in our industry. As our user base rapidly expands, we’re looking to add a highly motivated Customer Support Specialist to our growing team. You will provide front-line, first-response support to our customers to ensure positive and memorable service experiences. The expected hours for this role are Monday - Friday, 10am - 6pm. This person will report to our Director of Customer Success in our downtown Chicago office.

Senior Product Manager

Outcome Health
Chicago
1 day ago
+15
Summary: This position will work closely with the VP of Product Management and stakeholder teams across the organization to identify a roadmap and prioritize projects to improve the value proposition of defined products for our clients, customers, and patients. The role will be responsible for understanding the business, recommending priorities for the most important projects within a defined area to impact the business, and socializing and

Product Manager

G2
Chicago
1 day ago
+19
G2 Crowd is looking for a rock star Product Manager to join our growing team! You will be in charge of helping define new products and features, having direct involvement and ownership of the product roadmap. You will work with a team of product managers as well as business owners to drive strategy and direction. Additionally, you will work with designers and engineers to drive the planning and delivery of new features, executing on that roadmap.

Executive Assistant

IT Support Coordinator

Solstice
Chicago
1 day ago
+45
Solstice is hiring an IT Support Coordinator to keep up with our growing team. The ideal candidate for this role will be a recent college graduate with a background in IT and a desire for continuous learning and passion for innovation. This individual will work with the support team and report directly to the IT Manager, and will support over 400 employees globally. This is a contract-to-hire opportunity.

IT Analyst

Green Thumb Industries (GTI)
Chicago
1 day ago
+10
The IT Analyst seeks to minimize any technology interruptions that GTI employees experience by being both an IT customer service rep and technical resource. Our business is growing rapidly and it's a fast-paced environment, so you'll excel at both solving technical problems for our employees while also using your experience to configure and deploy equipment both locally and remotely. At GTI we pride ourselves on wearing many hats!

Senior Health Concierge - Customer Service

bswift
Chicago
1 day ago
+16
Answers questions and resolves issues as a “single-point-of-contact” based on phone calls, plan sponsors, PSS/ISO, members and providers. Provides customized interaction based on customer preference and individualized needs, creating an emotional connection with our members by understanding and engaging the member to the fullest. Fully understands the member’s needs by building a trusting and caring relationship with the member. Anticipates customer needs. Provides the customer with related information to answer the unasked questions, e.g. additional plan details, benefit plan details, member self-service tools, etc. Uses customer service threshold framework to make financial decisions to resolve member issues. Educates and assists customers on various elements of benefit plan information and available services created to enhance the overall customer service experience with the company (i.e., assistance with member self-service tools, Consultation Opportunities – Simple Steps, Cost of Care Tools, Natural Alternatives Program, etc.). Utilizes all relevant information to effectively influence member engagement. Takes immediate action when confronted with a problem or made aware of a situation. Takes ownership of each customer contact to resolve their issues and connect them with additional services as appropriate.

Health Concierge

Health Concierge - Customer Service

Administrative Assistant

DRW
Chicago
1 day ago
+37
DRW is seeking an Administrative Assistant to join our Chicago-based Facilities team. In this role, you’ll provide comprehensive administrative support services to several senior managers in our technology organization and participate in Facilities-related projects and initiatives.

Shipping & Inventory Coordinator

Manager, Customer Development

Sprout Social
Chicago
1 day ago
+47
Sprout Social is seeking a talented Sales leader to oversee a team of Account Executives on our expanding Customer Development team. Our Customer Development Account Executives are focused on generating new business from existing customers as their product specialist, identifying opportunities for upselling, and increasing individual account values. This team is equally driven by a customer-centric mentality as well as a desire to close new business. The ideal candidate has a strong background in sales and customer relations/account management. This candidate must be highly motivated, possess outstanding communication skills and be willing to work in a fast-paced, dynamic and growing environment. The Manager of Customer Development draws on their experience when coaching direct reports, analyzing data, evaluating workflow processes and working with various operational tool sets.

Support Operations Specialist

Cisco Meraki
Chicago
2 days ago
+20
Effectively communicate with third parties such as partners and customers regarding both technical and non-technical issues and customer service inquiries, both orally and in writing. Educate and assist customers and partners with (but not limited to): licensing, orders, processes, policies, and other admin-only tasks. Own each customer case from initial creation to resolution. Work with the leadership team to improve processes. Work with the Support, Product, Sales and Operations teams on customer escalations. Use acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles while staying up to date on new Meraki features. Diagnose and troubleshoot basic wireless, and other various network-related issues reported by Cisco Meraki customers and partners. Work daily towards established professional development goals.

Associate Product Owner

Paylocity
Northwest Suburbs
2 days ago
+31
The Associate Product Owner are emerging leaders within Product Development and work with dedicated product teams to ensure that our products deliver against our customers’ unmet needs. They are responsible for collecting and analyzing a variety of data to help the product team determine what needs to be built and in what priority. They assist in developing and executing product vision and strategy, which includes conducting feature research, running discovery sessions, writing user stories and owning the product backlog. They monitor the utilization of released functionality. They should have an enthusiasm for creating vital functionality and for innovating and expanding our market-leading product suite. This position requires commitment to exceptional results, a strong desire for continuous improvement and the ability to build strong relationships with a multi-discipline team.

End User Computing Administrator

Client Services Representative

Part-time Distribution Assistant

Inside Sales Support Representative

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Customer Success Manager

DialogTech
Chicago
2 days ago
+43
The Customer Success Manager is responsible first and foremost for the happiness of our customers. As a named Customer Success Manager for our customers you are their lifeline to our organization. For this particular role, we are looking for a self starter who feels at ease taking on a more sales oriented approach in helping to drive and secure revenue, as well as mitigating the churn of our client base. You will be able to sell ideas confidently in a fast paced, transactional environment. And will be tasked with keeping things simple, organized and clear – even in the most complex situations – so that we can grow together.

Senior Category Manager

FTD Companies
Chicago
2 days ago
+29
Drive category growth including profit margin and sales through product assortment, pricing, planning and inventory management, and site merchandising strategies. You'll lead new products from concept to commercialization, including ideation, sourcing, design, and development. Implement dynamic pricing and on-site merchandising decisions daily, incorporating real-time sales, conversion and inventory metric. Establish and build strong vendor relationships to optimize for total quality and innovation while improving speed to market, sourcing and cost efficiencies.

Customer Service Representative

FTD Companies
Chicago
2 days ago
+29
FTD Customer Service Representatives are responsible for answering in-bound calls, taking orders for flowers and specialty gift items, assisting customers with questions, data entry and resolving issues.

Junior VoC Analyst

FTD Companies
Chicago
2 days ago
+29
This is a junior role with high visibility and great learning opportunity. You will learn about VoC (Voice of the Customer) program and consumer journey, and help evolve and optimize the customer experience using data-supported decisions. As the VoC Analyst, you'll be responsible for identifying, synthesizing and communicating insights from an ever-growing set of passive and active listening mechanisms. Partnering with key stakeholders from across the enterprise you'll be tasked with developing actionable recommendations to take our Omni channel customer experience to the next level. Finally, you'll also partner deeply with stakeholders across FTD Product Management, Engineering, business unit leadership and a variety of other teams to identify meaningful customer insights to help our internal teams evolve their respective disciplines with a keen understanding of customers wants and needs.

Manager, Product Development Designer

FTD Companies
Chicago
2 days ago
+29
Provide Innovative solutions for product design in relation to market demand. Elevate and resolve technical feasibility & production issues. Close partnership with planning, merchandising departments to best support company goals. Create and maintain visual merchandise for future assortments for cross-functional departments. Adhere to planning calendar and mange for internal and external partners.

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