Chicago Tech Jobs and Startup Jobs

378

Client Support Engineer Line 2

Ensono
West Suburbs
8 hours ago
+38
Respond to client issues received by telephone, voice mail, e-mail and via the customer portal. Manage and complete scheduled tasks on time. Ensure effective client communications take place. Ensure the effective assignment and escalation of incidents to senior engineers where appropriate. Advise the Team Lead and/or Shift Manager of emerging issues. Adherence to ITIL processes. Contribute documentation to the shared knowledge base. Ensure all changes are documented through the change management process.

US Azure Cloud Consultant

Senior Manager, Project Management

Manager, Mainframe Systems Programming

z/VM Systems Programmer

Senior IT Acquisition Specialist

Senior Project Manager

US Azure Cloud Consultant

Solution Delivery Architect

Service Desk Specialist-2

Solution Delivery Architect

Azure Systems Engineer

Director, Global Change Management

Senior Technical Delivery Manager

Senior Manager, US Solution Architecture

Senior Project Manager-1

Senior Project Manager-2

Executive Assistant

SVP Consulting

Load 10 more jobs19 jobs at Ensono

DATA TRANSFORMATION LEAD

Cat Digital
Chicago
9 hours ago
The Data Governance Transformation Lead is responsible for leading Cat Digital’s data governance transformation program to drive adoption of the data governance framework and operating model.  The role plays a critical communication role and drives alignment and coordination of data governance efforts within Cat Digital, other business units, and at dealers.

INTEGRATED SERVICES INNOVATION MANAGER

INTEGRATED SERVICES INNOVATION PROJECT MANAGER

IS SPECIALIST

DIRECTOR, GLOBAL LOGISTICS IT

DEVELOPER

Load 2 more jobs6 jobs at Cat Digital

Contact Center Manager

Grubhub
Chicago
11 hours ago
+31
We are seeking a Contact Center Manager to join our Restaurant Care group! You will have the opportunity to energize and advocate for not only our Restaurant Care Specialists and Leads but also our thousands of Restaurant partners. In this role you must leverage your exceptional leadership skills to support, develop, and coach your team for success. You will also help ensure a best-in-class customer experience by working with your team to manage restaurant wait times, resolve both internal and external restaurant issues, and assist with restaurant transactions as needed. You will model excellent customer service by demonstrating and holding your team accountable for developing expertise and providing the highest levels of professionalism and courtesy to all customers. Additionally, you will utilize a wide range of people and operational management skills to optimize the restaurant and employee experience and to achieve daily and long-term goals. 

Cloud Apps Admin

Sr. Manager, Market Operations

Service Desk Associate I

Director, Driver Care

Restaurant Fulfillment Specialist

Lead, Network Operations Center

Sr. Project Manager

Account Advisor (Mandarin- Speaking Preferred!)

Senior Technical Program Manager- Enterprise

Load 6 more jobs10 jobs at Grubhub

Director, Digital Partners

OneMain Financial
Chicago
12 hours ago
+20
We are looking for a manager to join our digital partnerships team. This individual will be a critical member of the team managing partner relationships for selected partners, implementing strategies to build awareness, influence buying decisions, generate demand, drive and accelerate leads and support revenue growth for OneMain Financial. They will also have business ownership over the partner forecast and partner with the analytics team to identify opportunities for improving operational performance.

Director – Quality & Transformation

Morningstar
Chicago
12 hours ago
+18
Morningstar is seeking an experienced leader with strong transformation, LEAN coaching and facilitation skills. The Director of Quality & Transformation will be instrumental in understanding the concepts of “future of work” and introducing them in the larger Morningstar organization. This role will focus on providing thought-leadership in the areas of applying new and proven methods to help Morningstar teams drive innovation, enhanced client and business impact. You will be responsible for partnering closely with senior executives at Morningstar, help them determine the business goals for the transformation, craft the vison, and help execute on that vision using LEAN and other change management approaches. You will have to constantly seek best practices within and inside the organization to drive the adoption of these practices in Morningstar. We are looking for someone who is adept at facilitating and driving organizational alignment, organizational change management and business transformation using emerging technologies, amongst other transformational initiatives. The Director of Quality & Transformation will play a leadership role within our Operations Excellence practice. 

Client Success Representative

Senior Client Service Representative

Senior Project Manager (Product Success)

Customer Success Manager

Service Desk Team Lead

Director, Infrastructure - North America

Senior Project Manager, Retirement Manager

Head of Sustainability

Associate Customer Success Manager

Manager of IT Operations

Director of Global Customer Success

Project Manager, Fiduciary Services

Director of Program Management - Data

Director of Learning and Development

Splunk Program Manager

Load 10 more jobs16 jobs at Morningstar

IT Business Operations Analyst

TransUnion
Chicago
12 hours ago
+14
In First 30 days-Analyze data and test results to ensure integrity is maintained throughout program lifecycle and ensure customer business needs are satisfied. In First 90 days-Collaborate with teams on translating process designs, with adherence to standards, into repeatable system configurations while maintaining required documentation. Beyond 90 days-Develop and execute design concepts, code standards and test plans in order to validate batch fulfillment system setup and output.   

Lead Engineer, Network Automation

Strategic Sourcing, Sr Consultant

Techical Support Analyst

Technical Scrum Master/Agile

Sr Consultant

Director Of Corporate Development

Advisor, Digital Marketing Solutions

IT Technical Risk Assessor

IT Sr. Project Manager

Scrum Master (Project Manager)

Strategic Sourcing, Sr Consultant

Data Center Technician

Cornerstone LMS Consultant

Global Director, Third Party Risk Management

Senior Windows Systems Engineer

IT Governance, Risk and Compliance (GRC) Lead

Senior Director of Global Technology Strategy

Director, Citizenship and Sustainability (ESG)

Governance, Risk & Compliance Coordinator

Director, Identity and Access Management

Administrative Assistant

Load 10 more jobs22 jobs at TransUnion

Registered Nurse Care Manager

VillageMD
Chicago
13 hours ago
+15
At VillageMD, we are committed to helping patients achieve greater health by delivering the most effective, accessible and efficient healthcare in the world through partnership with primary care physicians. We're in a unique position to impact everyone in primary care from independent, family- owned practices to world-class health systems. As an extension of the primary care physician’s (PCP) care team, Registered Nurse Care Managers are

SR PROJECT MANAGER

McDonald's Technology
Chicago
13 hours ago
+26
The Sr. Project Manager is also responsible for assembling project team, assigning individual responsibilities, identifying appropriate resources needed, and developing schedule to ensure timely completion of project. May communicate with a Senior Project Manager, Functional Area Manager, or Program Manager regarding status of specific projects. In addition, the Sr. Project Manager takes projects from original concept through final implementation. Interfaces with all areas affected by the project including end users, distributors, and vendors. Ensures adherence to quality standards and review project deliverables. May communicate with a company executive regarding the status of specific projects.

Development Technology Director

IT Manager – ServiceNow

Administrative Assistant

US IT POS Release Manager

Sr. PM - Data Governance

Oracle BI - Support Manager

IT Demand/Capacity Manager

Senior Provider Relationship Manager, VMO

Manager of Enterprise Services-TRIRIGA

Network Operations SDM

Identity Service Manager

Incident Response Manager – Program Lead

Incident Response Manager

Retail Solution Architect – IT Architecture Services

Senior Director, Strategic Alignment & Execution

Sr. Manager, Agile Transformation Coach

Innovation Project Manager

Global Technology - Vendor Mgmt Office Performance Supervisor (BTA)

Sr. Project Manager - Architecture Services

IS Project Manager

Director – Restaurant Solution Architecture

Director - Industrial IoT

Load 10 more jobs23 jobs at McDonald's Technology

Solution Configuration Consultant

Lumere
Chicago
13 hours ago
+12
The Configuration Specialist will be responsible for configuring the front-end of our software platform to support achievement of our client’s goals. You will be in direct contact with our clients, capturing their requirements, discussing their needs, proposing solutions, and configuring the software accordingly. You will also work closely with product and engineering to maximize the efficiency and effectiveness of processes for rolling out changes to the software solution.

Technical Project Manager, Enterprise Events

Kapow | Cvent
Chicago
13 hours ago
+25
Serve as a point of contact for the customer on a single or multiple large scale events. Act as the point of contact in managing all planning and onsite aspects of the event through heavy engagement with the customer. Directly support and consult with customers on how to best leverage Cvent's Enterprise Event onsite solution functionality. Act as a liaison between supplier vendors and customers to quote, order, and manage event specific materials. Work with strategic partners to ensure successful delivery of hardware and supplies onsite. Troubleshoot potential issues to ensure the customer's success at their event. Manage several concurrent projects of differing sizes and complexity. Help develop and improve upon internal processes specific to managing Enterprise Event projects. Identify and define product improvements and enhancements as they pertain to client needs and overall deployment. Configure event specific technology prior to and onsite at event.

UK Customer Support/Chat Representative

Enova
Chicago
13 hours ago
+24
Answer all inbound calls, chats or issues from customers to provide them with accurate product and service information. This role is primarily focused on chat.  Follow-up on all customer requests via phone, chat and email. Provide loan extensions and process loan payments. Identify, research, and resolve customer issues. Recognize, document and alert the supervisor of trends in customer calls, chats or issues. Recommend process improvements. Provide a high level of service to our callers to ensure they understand the loan process, and to create referrals. Apply a professional attitude and image for all internal and external customers. Perform other functions as assigned by management.

Early Morning Collections Representative

Strategy and Operations Associate

LMS Systems Administrator

Head of Contact Center Operations

Head of Operations

Load 2 more jobs6 jobs at Enova

Customer Service Representative

FTD Companies
Chicago
13 hours ago
+29
FTD Customer Service Representatives are responsible for answering in-bound calls, taking orders for flowers and specialty gift items, assisting customers with questions, data entry and resolving issues.

Junior VoC Analyst

FTD Companies
Chicago
13 hours ago
+29
This is a junior role with high visibility and great learning opportunity. You will learn about VoC (Voice of the Customer) program and consumer journey, and help evolve and optimize the customer experience using data-supported decisions. As the VoC Analyst, you'll be responsible for identifying, synthesizing and communicating insights from an ever-growing set of passive and active listening mechanisms. Partnering with key stakeholders from across the enterprise you'll be tasked with developing actionable recommendations to take our Omni channel customer experience to the next level. Finally, you'll also partner deeply with stakeholders across FTD Product Management, Engineering, business unit leadership and a variety of other teams to identify meaningful customer insights to help our internal teams evolve their respective disciplines with a keen understanding of customers wants and needs.

Merchandising Associate

FTD Companies
Chicago
13 hours ago
+29
We are searching for merchandising professionals to join us at FTD Companies. The Merchandising Associate will take a leading role in helping create our story through compelling product ideation within our Floral-brand E-Commerce business.

Merchandising Assistant

FTD Companies
Chicago
13 hours ago
+29
We are searching for top-level Merchandising professionals to join us at FTD Companies. The Merchandising Assistant will take a leading role in sharing our story while creating compelling narratives within our Floral-brand E-Commerce business.

Manager, Customer Service

FTD Companies
Chicago
13 hours ago
+29
Manages and develops a team of 5-100 employees to meet specific individual, team and company goals. Executes management and supervisory responsibilities in accordance with the Company's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

VP, Merchandising

FTD Companies
Chicago
13 hours ago
+29
The Vice President, Merchandising Strategy oversees drives and tracks vital strategic initiatives across the merchandising organization. He/She will be responsible for i) key strategic presentations and weekly/monthly business reviews required to drive business performance and ii) Implementation of key merchandising and business initiatives designed to deliver the corporate transformation. This role will manage a team of operators with oversight of FTD's key merchandising projects across FTD, ProFlowers and Gourmet foods merchandising teams. This leader will partner with key business leaders and ensure that all projects are implemented promptly and in ways that are consistent with the organizational priorities. This person will also lead the analysis/approaches to support these high priority initiatives to provide insights into strategic decisions for leadership.

Customer Service Representative

FTD Companies
Chicago
13 hours ago
+29
· Talks to customers by phone to act as a consultant regarding our products and gifts in order to close a sale. · Processes orders using the internal computer applications. Verifies and validates all information provided by the customer prior to submission. · Negotiates effectively with customers and florists to uphold the Company's Product Guarantee Policy. · Accurately documents all actions taken when working within a customer account. · Responds to questions regarding existing orders including but not limited to; delivery status, product substitution approvals and other issues via email and by phone as appropriate. · Accurately processes order cancellations and adjustments to order totals for customers and florists. · Consistently achieve key indicators and performance standards as defined by call center management. Each CSR should review their own statistics on a daily basis in order to monitor their progress towards continual improvement. · Provide consumers with quality service by following the scripting in the computer systems. This information is documented during the quality monitoring sessions.

Loan Advocate

OppLoans
Chicago
16 hours ago
+27
Why OppLoans?Strong Growth and Profitability OppLoans has grown 1,500 percent over the last three years, with 2018 marking the third year in a row we made the Inc. 500. We have originated hundreds of thousands of loans and will surpass $125 million of annual revenue in 2018. In 2019, we’re projected to exceed $200 million, all while maintaining strong profitability. Customers Love Our Product OppLoans is committed to delivering a best-in-class

Resolutions Coordinator

Avant
Chicago
20 hours ago
+32
Avant is a high growth financial technology company, dedicated to lowering the barriers of borrowing for all consumers. Since 2012, Avant has secured more than $4 billion in funding and connected customers to over $5 billion through 800,000 transactions and counting. Through big data and machine learning, Avant’s mission is to provide better access to responsible financial products. Avant has been featured in The Wall Street Journal, The New York

Head of Business Operations

Integrations Team Leader

IT Administrator

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