Chicago Tech Jobs and Startup Jobs


Ongoing Account Manager

4 hours ago
Develops a mutually rewarding working relationship with various client contacts to ensure renewal of case and retention.Follows through on outstanding issues to the point of resolution.Offers creative product and service solutions to address client's evolving needs.Monitors on an on-going basis client's product lines and services to ensure client's needs are being met. Executes tactical components of the account team’s business plan for each customer.Collaborates with account team members and functional support areas on more complex product or service issues to ensure client’s needs.Collaborates cross-functionally to identify, implement and monitor the customer’s service efficiencies, including performance guarantees.Collaborates with team members on case installation to manage the integration of client’s and Aetna’s internal organizations, ensuring a smooth installation.

Senior Account Manager

Service Center Team Lead

Health Concierge - Bilingual English / French

Implementation Manager

Project Specialist

Implementation Analyst

Sr. Health Concierge

Benefits Administration Customer Experience Liaison

Account Manager

Load 6 more jobs10 jobs at bswift

Senior Manager of Customer References

5 hours ago
The Senior Manager of Customer References will be instrumental in helping Upwork expand and scale it’s Customer Reference Program by delivering a multi-dimensional portfolio of advocates and stories that increase market awareness, accelerate the sales cycle and help articulate the journey towards adoption flexible workforce models. S/he must cultivate strong relationships with sales and marketing to identify, secure and nurture advocates. This person must have a proven track record of working cross-functionally with multiple stakeholders, establish relationships with VPs/Director level partners, and develop an exceptional client experience. Success in this role hinges on understanding business priorities, sales processes and customer perceptions and considerations.

Vice President, Information Technology

Rally Health
7 hours ago
A BS/BA in IT, business systems or engineering, or equivalent work experience. You have 2+ years of experience in a senior information management role with geographically dispersed partner groups at a software-product company. Technical credibility and a willingness to personally dive into and engage on difficult technical issues. Knowledge of modern corporate IT implementation patterns covering systems and data including HRIS, CRM, finance, ERP, license/entitlement, and customer support. A DevOps mindset and capability to scale configuration and deployment of servers, persistence, and networks in a hybrid cloud/on-premises environment. Experience managing data and implementing security policies in a regulatory-sensitive environment such as HIPAA, SOX, or PCI. Approachability and a genuine desire to connect with and develop team members as individuals, while also using appropriate staffing, budgetary management and maximization of available resources to deliver for the business.

Messaging Coach

Rally Health
8 hours ago
As a Rally Health Remote Messaging Coach, you’ll respond to Member messages and provide personalized support and during the consumer’s multiple stages of weight loss. The Messaging Health Coach will learn and provide the program content in a way that engages members and encourages them to make lifestyle changes establishing healthier habits. You will report to the Manager, Coach Messaging.

Sr. Project Manager

9 hours ago
Manage leading edge technology teams through the client engagement process - driving timelines, prioritizing tasks and removing barriers. Manage project schedules and budgets to a high degree of accuracy. Support project leadership in management of project scope and changes. Contribute to pre-sales processes and activities. Assist in defining and driving client experience and engagement processes at 3Cloud.

Senior Customer Success Manager, Public Sector - S…

20 hours ago
The (High-Touch) Public Sector CSM is a strategic consultative role responsible for a portfolio of customers; ensuring their lifetime value and usage of DocuSign. The CSM works closely with key cross-functional teams, including Sales, Account Management, Partner Success, and Professional Services, and will define, develop and execute effective customer adoption strategies that support their customer’s specific industry and use cases and business outcomes. The role supports DocuSign’s strategic imperative to accelerate customer adoption, use and time to value.

Customer Success Manager - Financial Services

Customer Success Architect

Manager, Customer Success Management – Insurance or Financial Services

Customer Success Manager - Insurance

Customer Success Manager, Insurance

Customer Success Manager - Insurance

Sr. Customer Success Manager – Healthcare Life Sciences

Sr. Customer Success Manager, Insurance

Regional Vice President, Vertical Markets

Customer Success Architect II

Engagement Manager

Technical Customer Success Manager

Supportability Manager

Customer Success Architect II

Senior Partner Programs Manager

Regional Delivery Director

Senior Strategy & Services Portfolio Manager

Senior Strategy & Services Portfolio Manager

Customer Success Manager, Public Sector - State & Local (West)

Customer Success Manager, Public Sector - State & Local (West)

Customer Success Manager, Enterprise South Central

Load 10 more jobs22 jobs at DocuSign

Arity - Sr. Scrum Master

21 hours ago
The Scrum Master is accountable for monitoring the scrum processes and scrum meetings and for leading a matrixed team through software development life cycle processes. The Scrum Master increases team efficiency, motivates the team, and advocates for changes that will ensure quality and timeliness. The Scrum Master ensures observance of the "Definition of Done". This role will receive demand from multiple functions (product management, marketing, sales, finance, engineering, customer success and operational excellence) and partner with multiple development partners to build scalable software. This includes leading teams through agile scrum software development with cross functional communication, software technical project management, requirements traceability, source code control, test case management and defect tracking. This position may lead other scrum masters of multiple agile teams and report status of multiple agile features to leadership.

IT Support Analyst

21 hours ago
GoHealth is seeking an IT Support Analyst to perform triage responsibilities and application support for our technical environment. Members of this team work with a variety of IT equipment and systems including desktops, laptops, network and server infrastructure, in addition to all industry specific software. In this role you will take pride in proactively fine-tuning our environment to anticipate and avoid technical issues as well as rapidly responding to technical issues impacting end users and key business operations. The scope of this role involves the tasks of: providing software diagnostics and support, virtual desktop support, troubleshooting network connectivity issues, supporting office/email applications, and addressing other site wide technical issues.

Manager, IT Infrastructure Operations

Manager, IT Support

Technical Project Manager

Customer Success Associate

20 hours ago
We are looking for a talented Customer Success Associate to join our growing team! You will work to actively support our Customer Success Managers and collaborate with other functional teams in our company to ensure we are always looking through a customer-centric lens.

Customer Success Manager

Spark Hire
20 hours ago
As a Customer Success Manager, you'll play a key role on our Customer Success team by working hands-on with businesses from all over the world that are excited about the impact Spark Hire will make on their recruiting process. You'll also be joining a service-oriented culture so we're looking for someone who aligns with our "This is Service" mantra!

Customer Success Representative

Spark Hire
21 hours ago
As a Customer Success Representative, you'll play a key role on our Customer Success team by working hands-on with businesses from all over the world that are excited about the impact Spark Hire will make on their recruiting process. You'll also be joining a service-oriented culture so we're looking for someone who aligns with our "This is Service" mantra!

Customer Development Representative

Spark Hire
20 hours ago
We are looking for a driven, sales-minded, service-focused individual to join our Customer Success team as a Customer Development Representative! You’ll be responsible for the full sales cycle including lead qualification, calling prospects, booking demos, pricing negotiations, and closing the deal. 

Senior Manager Customer Success Operations

20 hours ago
The Senior Manager Customer Success Operations is responsible for supporting the Customer Success Management team in pursuit of short- and long-term strategic goals. The Senior Manager Customer Success Operations works alongside the Director of Customer Success Management and other business leaders on strategic and operational projects and deeply understands the needs of the customer success team, to advise and drive improvement. This person will help translate business objectives into actionable initiatives for their team and provide direction to broader teams or sub-departments, will be responsible for the professional development of their reports, and will connect the Revenue Operations team to other departments of the organization. 

Director, RelativityOne Operations

Technical Support Specialist 20-0111

Senior eDiscovery Project Manager 20-0144

Technical Support Specialist 20-0139

Senior Software Program Manager - Platform - 20-0220

RelativityOne Weekend Operations Manager-20-0239

Business Process Associate 19-0854

Manager, Customer Success 20-0216

Load 5 more jobs9 jobs at Relativity

Senior Business Continuity Professional

West Suburbs
1 day ago
Business Continuity Professionals manage BCDR services and act as a resource on IT projects to ensure appropriate impact analysis is conducted, data recovery requirements are defined, and disaster recovery procedures are documented. They work closely with senior management to oversee and assist with the Corporate BCDR Program initiatives to include but not limited to Risk Analysis, BIA, Business strategies, Crisis Management, Plan development and maintenance, Recovery exercise, Crisis Communications and awareness and training while working with third party vendors and external agencies to coordinate the proper response and compliance with applicable statutes and regulations.

US Senior Project Manager

IMS Systems Programmer

zOS Senior Systems Programmer

Director, Global Capacity Management (Mainframe/Distributed Systems)

Consultant - Project Management (Contractor)

Load 2 more jobs6 jobs at Ensono

IT Engineer II

North Suburbs
1 day ago
Performs and implements assignments that impact important /complicated components/processes of the specified functional area of the Technology operation. Work is received in short- and mid-term assignments that are important / complicated undertakings and regularly require the application of independent judgment. Operates within the context of approved methods.


Business Systems Analyst II

Director of IT Operations

IT Engineer I

IT Analyst II

IT Principal Architect

IT Functional Manager, Problem Management Rx Platform Operations

Manager IT, Rx Dev eRx Intake

Manager IT, Rx Dev Compliance

IT Manager, Dev 340B

IT Manager, 340B IT Operations

IT Manager, Cross-Platform Run Ops

Senior Manager IT - Consent and Preference Management

IT Director Development - Healthcare Services Delivery

IT Manager, Retail Rx

Load 10 more jobs16 jobs at Walgreens

Project Manager

closerlook, inc.
1 day ago
At closerlook, the project manager is the day-to-day internal team leader for all brands and projects they manage. They are an integral part of the success for each project, and looked upon as the main knowledge holder on their teams. Project managers must have a strong ability to collaborate and work under pressure, as well as a passion for leading innovative projects through their full life-cycle. They should also be able to manage multiple project concurrently, along with all timelines and finances associated with those projects.

Cloud Applications Administrator

1 day ago
Responsible for standard configuration, user administration, security, workflow, data management and integrations for applications such as Okta, Slack, DocuSign, Five9, ServiceNow, Jira and Confluence. Manage configuration of new SaaS systems in Okta to streamline delivery of services to the user community. Work with key stakeholders on implementing new SaaS applications with SAML, provisioning, deprovisioning and proper security roles. Lead meetings and document agenda tasks / notes with various stakeholders, aid in translating business requirements into technical requirements. Assist in setting up Service Level Agreements (SLAs) and monitor SLA workflows. Create and track ticketing requests, answer technical and application configuration questions as needed. Assist in troubleshooting patch and release management issues with an understanding of third party software integrations.

IT Service Desk, Team Lead

Specialist, Driver Network Ops

Systems Engineer II

Specialist (Contract Enforcement)

Manager, Restaurant Success (Associates)

Load 2 more jobs6 jobs at Grubhub

Network Engineer

1 day ago
Responsible for maintaining the LAN, MAN, WAN networks. Participate in infrastructure (networking) initiatives and technology reviews. Assist with the purchase, provisioning, and deploying of data center network gear. Continue to build our networking infrastructure by facilitating new technologies and upgrades. Analyze our current networking infrastructure and make recommendations. Proactively review and improve existing networking configurations and designs. Act as a T2 SME and work directly with our clients on issues related to our platform, and connectivity issues.

Director of IT Security

Rewards Network
1 day ago
The Director, Information Security & IT Risk will serve on the IT Leadership Council alongside fellow technology leaders and will be responsible for the leading and implementing the company’s security strategy and governance program. A key aspect will be security awareness and compliance with Payment Card Industry Data Security Standards and SOC 2/3 privacy standards. The Director, Security & IT Risk will lead identification of areas of IT risk and partnering with the IT development, infrastructure, operations and applications teams to define pragmatic solutions. This individual willalso be responsible for managing the company’s response to audits by its rewards program partners, which include financial institutions.

Global Insider Threat Program Data Loss Prevention…

1 day ago
The Global Insider Threat Program (GITP) Data Loss Prevention (DLP) Lead is a cybersecurity professional and leader with experience identifying threats, vulnerabilities and exploitations. The GITP DLP Lead demonstrates knowledge of conducting DLP operations in the Cloud as well as knowledge of CASB solutions, preferably Netskope or similar products. The GITP DLP Lead orchestrates the application of security controls, utilization of tools and techniques to detect and gather information on domains and subjects. The GITP DLP Lead has a developed understanding of how Transmission Control /Internet Protocol networks (TCP/IP) function. The GITP DLP Lead must have hands-on experience with DLP security controls and tools governing data-in-motion, data-in-use, and data-at-rest, as well as knowledge of endpoint protection technology. In addition to these technical skills, the GITP DLP Lead demonstrates excellent communication skills to include the ability to explain technical data relevance succinctly to the GITP Director and managers as well as other TransUnion senior leadership. Finally, the GITP DLP Lead brings with them validated leadership experience.

Lead Cloud Cost Optimization Engineer

Global IT Procurement Commodity Lead

Sr. Buyer, Procurement

Senior IT Buyer - Software

Sr. Corporate Facility Manager

Senior Cloud Migration Program Manager

Senior International Cloud Migration Program Manager

International Cloud Migration Program Manager

Cloud Migration Program Manager

Lead Cloud Network Engineer

Network Architect

Global Insider Threat Program Data Loss Prevention Analyst

Security Delivery and Program Manager

Load 10 more jobs14 jobs at TransUnion

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