Chicago startup and tech jobs

408

Overnight Infrastructure Engineer

Entara
Chicago
1 hour ago
+14
Wanted: A Midnight Manipulator of Cosmic Conundrums (ALSO KNOWN AS AN OVERNIGHT INFRASTRUCTURE ENGINEER) WHAT YOU’LL BE DOING (Otherwise known as the fine print, the list of job tasks and responsibilities.) Overnight Infrastructure Engineers are primarily responsible for taking the lead on providing support to Entara’s clients calling in with IT infrastructure support issues, as well as addressing issues generated by our monitoring systems.

Office Services Coordinator

Guaranteed Rate
Chicago
1 hour ago
+10
Job Description: Team Workplace Services within Facilities has an immediate opening for an Office Services Coordinator! This position will mainly work closely with our team’s point person on managing day-to-day inventory and workflow for data and spreadsheet management recording into inventory new equipment as procured, asset tagging new equipment, uploading record information into spreadsheets, coordinating the return of equipment from

Executive Client Coordinator

Operations Assistant

Construction Project Coordinator

Events Coordinator

Account Manager/Insurance

Loan Coordinator

Retention Specialist

5 Star Associate

Executive Assistant

Administrative Assistant

Loan Servicing Assistant Manager

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VP of Commercial Operations

Cooler Screens
Chicago
2 hours ago
+10
Cooler Screens is backed and led by some of the most prominent Chicago & Silicon Valley leaders, advisers, and investors and has developed a digital solution to create and transform a multi-billion dollar industry and positively affect the buying experiences of consumers in the US and beyond.  If you’re looking to get on the ground floor of the next digital revolution and Chicago tech success story – this opportunity may be for you. As the VP of

Customer Success Manager

Morningstar
Chicago
2 hours ago
+16
As an Office Customer Success Manager, you will manage relationships with a wide range of new and existing financial advisors using the Morningstar Office product. You will provide world-class support and service to our clients by understanding how our clients use our solutions to drive their business, train clients on the product, and assist them in implementing the product into their day-to-day business. You will also work closely with sales counterparts on client retention and additional revenue opportunities. This position requires occasional client-facing travel within an assigned territory and is based in the Chicago office.

Quality and Transformation Manager

Technical Support Team Leader

Director, Internal Communications

F5 Network Engineer

Deskside Support Manager

Program Manager, Corporate Systems

Director, Global IT Operations

Network Traffic Management Engineer

Scrum Master

Senior Client Service Representative

Desktop Support Analyst

Load 8 more jobs12 jobs at Morningstar

Customer Care Specialist

Grubhub
Chicago
2 hours ago
+23
As a Specialist, you are responsible for providing world class service to our corporate clients, caterers, restaurants, and your colleagues. In this role you will need to think quickly on your feet and tackle any challenges on this growing team. We need people with a knack for solving tough problems who will focus on delivering exceptional customer service. Through it all, your ability to form a trusted bond, listen attentively, be innovative, provide individualized solutions, and satisfying the ever-changing needs will make you the critical touch point between Grubhub and our valued Corporate Clients.

Account Specialist, Enterprise Accounts

Team Lead

Producer, Design Operations

Contact Center Director

Operations Specialist Lead

Account Advisor (Mandarin- Speaking Preferred!)

Operations Specialist

Manager, IT Applications

Customer Care Trainer

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Go-to-Market Manager, Analytics, Data Science…

FourKites, Inc.
Chicago
3 hours ago
+17
The Go-to-Market Manager for our analytics, data science and optimization products will play a critical role in helping internal and external stakeholder understand how these solutions improve their supply chains and drive real value creation. The GTM Manager will position, message, train, and produce artifacts for the organization to ensure clarity & alignment on the value proposition and functionality of existing and/or new features. The GTM Manager will deliver strategic information supporting sales enablement and account management retention and renewal. The GTM Manager will work closely with cross-functional peers in product, engineering, sales, marketing and operations to deliver superior product marketing materials. The GTM Manager will execute with attention to detail and have a passion to understand complex supply chain issues.

Customer Success Manager - Portuguese Speaking

ActiveCampaign
Chicago
3 hours ago
+18
As a Customer Success Manager at ActiveCampaign, you are part of a Customer Success team that is focused on cultivating strong relationships and loyalty with more than 60,000 businesses around the world. Our customers rely on ActiveCampaign to make smarter business decisions based on data-driven analytics and workflows. We pride ourselves by being the primary point of contact for all of our customers and are dedicated to providing personalized experiences to each and every brand.

Account Manager - (Spanish Speaking)

Director of Customer Success

Security Compliance Program Manager

Customer Success Manager

Director of Customer Support

Account Manager (Portuguese Speaking)

Product Support Specialist

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Department Manager

Enova
Chicago
3 hours ago
+24
As a Department Manager, you’ll be a key player on our Operations Team. You will oversee day-to-day functions for call center representatives and managers across multiple shifts and/or departments. You’ll be responsible for ensuring a high level of customer service and drive department production to exceed goals. You’re a problem-solver, you have strong leadership skills, and you’re able to maximize resources to get the job done. If this sounds like you, read on...

Strategy and Operations, Lead

Strategy and Operations Associate

Early Morning Call Center Supervisor - Loan Processing Team

Compliance Specialist

Senior Agile Project Manager

Afternoon Call Center Supervisor- Loan Processing Team

Senior Network Engineer

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Online Support Agent (Nights and Weekends)

Vivid Seats
Chicago
3 hours ago
+16
Onsite attendance required. Receive and respond to inbound e-mail and live chats; gather and verify required information. Develop and present solutions to customer issues. Update internal order notes appropriately. Ensure proper security procedures are followed during all customer interactions. Maintain thorough knowledge of company processes and policies to ensure proper exchanging of information. Make outbound calls to follow up on customer issues as necessary.

Online Support Agent

Vivid Seats
Chicago
3 hours ago
+16
Onsite attendance required. Receive and respond to inbound e-mail and live chats; gather and verify required information. Develop and present solutions to customer issues. Update internal order notes appropriately. Ensure proper security procedures are followed during all customer interactions. Maintain thorough knowledge of company processes and policies to ensure proper exchanging of information. Make outbound calls to follow up on customer issues as necessary.

Procurement Program Administrator

Grainger
North Suburbs
3 hours ago
+22
The Procurement Program Administrator will be responsible for the management, coordination, administration and monitoring of process compliance for enterprise-wide procurement programs (i.e. fleet, travel, cards and temp labor). The Administrator is accountable for program evaluation, policy implementation and compliance for the programs.

Lead AV Architect (Chicago or Lake Forest)

IT SOX Auditor

IT Controls Senior Analyst

Associate Marketing Project Manager

Sr. Manager, Merchant

Infrastructure Engineer SAP Basis

Dir, Strategy Portfolio Management

Supplier Manager

Solutions Architect III

Risk & Compliance Analyst II

IAM Security Domain Architect

Mgr, eCommerce Engineering

Sr Manager, Architecture Mgmt

Catalog Project Manager

Manager, Enterprise Customer Experience

Sr Manager, Merchant

Load 10 more jobs17 jobs at Grainger

Delivery Director - Mobility Solutions Practice Ow…

Productive Edge
Chicago
3 hours ago
+12
As a Mobile Solutions Delivery Director at Productive Edge, you will be a key member of a high performing team delivering software solutions to clients. Your days will normally consist of managing a team of 60 development, design, and delivery staff of experts in mobile technologies. In addition to, building and maintaining strong relationships with clients, ensuring ongoing excellence in software delivery across global teams.

IT Security / Support Specialist

Productive Edge
Chicago
3 hours ago
+12
Create, change, and delete user accounts per request. Assist with administration of software tools like TeamCity, Jira, Confluence, Cloud Services. Purchase and manage all software licensing, laptops, and computer accessories. Maintain the IT Asset Management System ensuring that all assets are recorded and updated/removed when necessary. Develop and maintain installation and configuration procedures, specifically laptop images. Troubleshoot and resolve hardware, connection, printer and software issues. Configure software and hardware for secure operation, including installation of security software. Research and recommend software and hardware solutions. Maintain office VOIP system performing upgrades along with adding/removing extensions. Other administrative and operational tasks that are assigned. Software updates, and other configurations as required. Perform and maintain all evidence gathering related to ongoing compliance for SOCII certification. Primary point of contact for auditors during SOCII compliance evaluation done annually. Assist with administration of AWS, Azure, Rackspace, and Google Cloud Platform accounts in addition to networks/servers built in those environments.

Technical Delivery Manager

Productive Edge
Chicago
3 hours ago
+12
Utilize experience with Agile software development paradigms to help drive projects and manage/coordinate multiple initiatives and development teams (including offshore). Facilitate core Agile meetings with one or more teams (Sprint Planning, Daily Stand-up, Demo, Retrospective, and Backlog Grooming).  Report on project status, budget, schedule, and Agile metrics such as velocity and cycle time. Participate in collaboration sessions with customers to formulate creative and practical solutions to their challenges. Identify dependencies and remove impediments to ensure that deliverables are achieved on time and within budget. Interface and effectively communicate with both business and technical resources, both on-site at the client and remotely. Develop, coach, and mentor team members on standards and best practices for Agile software delivery.

Senior Product Consultant - Mobile & IoT

Productive Edge
Chicago
3 hours ago
+12
We are looking for a Senior Business Analyst to join our Mobile Development and Solutions practice. This individual will be a leader who collaborates with clients and development teams to define a solution that brings a client’s vision to life. Productive Edge analysts participate in all aspects of the SDLC to create meaningful solutions and take real pride in driving their projects through successful delivery.

Customer Advocate (No License Required)

Clearcover
Chicago
3 hours ago
+20
Customer Advocates (CAs) at Clearcover have an important and unique role – to help the customer resolve all questions or issues they have with our products and services. This isn’t the old “please hold while I find someone with the right script” type of customer service job. It’s a “let’s get creative and solve your problem together” kind of position.  For this role, no previous insurance experience is required. However, you should have experience delivering excellent customer service at a technology company and be patient, empathetic, communicative and genuinely excited to help people. 

Insurance Customer Advocate (P&C Licensed)

Clearcover
Chicago
3 hours ago
+20
- Manage large amounts of incoming and outgoing customer interactions (calls, texts, chats, social media outreach). - Identify and assess customers’ needs through relatively unstructured interaction. - Handle customer complaints, provide appropriate solutions and alternatives, follow up to ensure resolution. - Build sustainable relationships and trust with customers through open and interactive communication. - Keep records of customer interactions, process customer accounts and file documents. - Deliver on Clearcover’s promise to our customers by actually solving their problems (also paying attention to a few service level guidelines and policies).

Food Supply Chain Special Projects Manager

Home Chef
Chicago
5 hours ago
+10
Home Chef is building new ways to navigate the booming meal kit delivery industry. Our team is a unique mix of creators, chefs, entrepreneurs, and trailblazers and we’re growing quickly. Our customer-first mentality, combined with a zest for supporting our peers, helped us bring home Built in Chicago’s Startup of the Year Moxie award in 2017. If you’re ready to be part of the action, we’re ready to connect with you. There are no limits to where

Arity - Kafka Administrator

Arity
Chicago
7 hours ago
+22
Manage large scale multi-nodes Kafka cluster environments residing on AWS. Handle all Kafka environment builds, including design, capacity planning, cluster setup, performance tuning and ongoing monitoring. Perform high-level, day-to-day operational maintenance, support, and upgrades for the Kafka Cluster. Creation of key performance metrics, measuring the utilization, performance and overall health of the cluster. Capacity planning and implementation of new/upgraded hardware and software releases as well as for storage infrastructure. Research and recommend innovative, and where possible, automated approaches for system administration tasks. Ability to closely calibrate with product managers and lead engineers. Provide guidance in the creation and modification of standards and procedures Proactively monitor and setup alerting mechanism for Kafka Cluster and supporting hardware to ensure system health and maximum availability Proven ability to lead multiple high priorities initiative with aggressive timelines leveraging an agile framework. Comfortable performing in a fast paced, dynamic and ambiguous business environment. Ability to concentrate on a wide range of loosely defined complex situations, which require creativity and originality, where guidance and counsel may be unavailable. Demonstrated a product mindset with an ability to set forward thinking and direction.

Hospitality Manager

Tock
Chicago
13 hours ago
+13
As the first line of assistance to our worldwide community of restaurants, wineries, bars, and hotels, you will quickly become a service industry expert. Which means you are not just an ordinary customer service provider, but you help shape the future of Tock by working closely with our designers and engineers to constantly improve our product and services.

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