Chicago Tech Jobs and Startup Jobs

10

Customer Engagement Specialist

Outcome Health
Chicago
1 week ago
+15
The primary responsibility of the Customer Engagement Specialist is communicating directly with customers who are dissatisfied with Outcome Health and/or our products. This includes customers with concerns and issues and even customers who wish to cancel our service for a variety of reasons. The Customer Engagement Specialist views customer issues not just as problems, but as opportunities. Utilizing excellent customer service skills, they will engage our customers to creatively repair and grow their relationship with Outcome Health. On an average call, the Customer Engagement Specialist will ask a series of questions related to the initial complaint or concern, taking notes and asking follow-up questions to gain a complete picture of the issue(s) at hand. This allows the Customer Engagement Specialist to begin devising solutions to support customer engagement and retention. This information will then be summarized and used to make suggestions to upper management on ways to improve our service and products. Some of these solutions will include producing training videos and documents on how our customers can get the most out of our products.

Network Operations Specialist

Outcome Health
Chicago
1 week ago
+15
Responding to customer questions via phone and email. Helping our customers troubleshoot their offline devices. Listening and responding to customer needs for product development. Collaborate with other departments to escalate work when necessary. Clearly document and resolve issues in Salesforce.

Customer Support Specialist

Outcome Health
Chicago
1 week ago
+15
You are a customer service expert that will serve as the face of our mission-driven organization. You’ll partner with our internal teams and members to deliver long-term solutions that will improve the connectivity of our devices to drive impact and action. As the first responder, it is essential that you are proficient at managing competing priorities and resolving issues as efficiently as possible. You have a passion for complex problem solving and thrive in a culture of innovation. You understand that our technology platforms must be connected and fully operational in order to deliver on our mission of activating the best health outcomes for patients. You take ownership of that responsibility every day.

CLIENT DEVELOPMENT MANAGER - AUTO

Conversant
Chicago
1 week ago
+48
The Client Development Manager, Automotive is responsible for becoming first and foremost a trusted client partner on an existing book of business comprised of auto OEM accounts.  This individual will be expected to create win/win outcomes that result in revenue growth for our clients and for Conversant, and meet or exceed her/his revenue quota.  The ideal candidate will use their, sales automotive and digital media business acumen to uncover business needs and identify how Conversant’s solutions can help clients achieve their business goals.

SENIOR CLIENT ACTIVATION MANAGER

CLIENT DEVELOPMENT MANAGER

Technical Support Specialist

Outcome Health
Chicago
2 weeks ago
+15
Support all of our digital networks, systems and applications through resolution of end user problems and performs operations tasks for all digital networks and systems. Maintain adequate knowledge of existing hardware and software in use including Linux based systems. Register and configure sites using a digital delivery software package. Answering calls via ACD from field technicians during installation and maintenance calls to verify connectivity on new and trouble resolution on existing sites. Monitor network sites and performing Level 1 troubleshooting procedures including but not limited to calling sites and discussing network configurations with IT managers. Rotating on call responsibilities during non-traditional office hours.

Office Manager

Lucky Lincoln Gaming, LLC
Chicago
3 weeks ago
+21
Office Manager   The Role: We are a thriving startup excited to be moving into a brand new space in Old Irving Park this summer and we are looking for a bright, personable, organized individual to manage all activities that facilitate the smooth running of our office. This individual needs to be detail oriented with a level head and a strong work ethic. You need to be able to show initiative, be judicious, and prioritize accordingly while

President

Statewide Gaming SME
Chicago
3 weeks ago
Position Overview: A statewide gaming SME is searching for an energetic, strategic, and entrepreneurial President to manage and lead the company. This individual needs to be obsessively customer-focused with a firm grasp of financial management and a strong drive to constantly improve and create growth opportunities. With 250 employees and 42 locations, this company is looking for a leader who will turn the company around to be the dynamic and

Systems Engineer, VMware/Windows

CCC Information Services
Chicago
1 month ago
+39
Serve on cross-functional project teams as a platform subject matter expert. Document system design and related processes. Adapt daily to changing environment requirements and manage multiple tasks. Lead team initiatives and coach junior team members. Assume total responsibility for work assigned and deliver on commitments. Take ownership of problems and/or issues and ensure timely resolution. Proactively identify opportunities for improvement of the Windows and VMware environment. Follow all documented processes and procedures as defined by internal documentation.

Systems Engineer, SCCM

Implementation Project Manager

Business Consultant

Material Handling/ Logistics Coordinator

Tribune Publishing
Chicago
3 months ago
Responsibility for coordinating and assisting the work group engaged in receiving, staging and moving of trailers for all Solo Mail and Shared Mail products. Responsible for inspecting all incoming shipments and trailers immediately on receipt for possible shipping damage; verify that the weight, count, etc. agree with the shipper's forwarding documents and quantities correspond with Advertising request; and document and maintain records on materials receipts to support accurate and timely payment of invoices

Operations and Fulfillment Specialist

Jintronix
Chicago
7 months ago
You must be a self-starter. and have excellent communication skills, a resourceful mindset and a hands-on, can-do attitude. Success in this the role requires a rare combination of analytical problem solving, operations instinct, fine attention to detail, interpersonal skills, and a willingness to roll up your sleeves.

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