Chicago Tech Jobs and Startup Jobs

21

Manager, IT Infrastructure Operations

GoHealth
Chicago
16 hours ago
+39
GoHealth is seeking a Manager of IT Support to oversee the team and efforts of well-functioning technical environment and the in-house technical hardware, software and system support. Members of this team work with a variety of equipment and systems including desktops, laptops, network connectivity, and Windows/Mac/Linux software. This is a brand new role reporting into the Director of IT Operations! You will come in with a proactive and eager mind to help drive the actions of rapidly responding to technical issues impacting end users and key business operations. GoHealth has 4 locations (2 in Chicago) and you will be responsible for the oversight of IT Support employees and technical support amongst our overall geographical footprint. Building and maintaining relationships cross-functionally will be important to you and at all levels with the organization.

Manager, IT Support

Technical Project Manager

IT Support Analyst

Customer Engagement Specialist

Outcome Health
Chicago
4 days ago
+15
The primary responsibility of the Customer Engagement Specialist is communicating directly with customers who are dissatisfied with Outcome Health and/or our products. This includes customers with concerns and issues and even customers who wish to cancel our service for a variety of reasons. The Customer Engagement Specialist views customer issues not just as problems, but as opportunities. Utilizing excellent customer service skills, they will engage our customers to creatively repair and grow their relationship with Outcome Health. On an average call, the Customer Engagement Specialist will ask a series of questions related to the initial complaint or concern, taking notes and asking follow-up questions to gain a complete picture of the issue(s) at hand. This allows the Customer Engagement Specialist to begin devising solutions to support customer engagement and retention. This information will then be summarized and used to make suggestions to upper management on ways to improve our service and products. Some of these solutions will include producing training videos and documents on how our customers can get the most out of our products.

Director, Strategic Operations

Tempus
Chicago
5 days ago
+34
Manage core data partners, working closely with internal and external stakeholders to ensure continuous alignment and attainment of all contracted milestones. Work closely with cross-functional teams to support end-to-end process from data receipt to export. Lead interdisciplinary teams to deliver health economics and outcomes analysis projects to research partners. Engage extensively with industry partners to understand research needs, develop project specifications, define trial cohorts, and actively manage project execution. Bring the voice of the customer to internal discussions. Partner with Tempus data science teams to analyze clinical data and determine key outcomes and endpoints.

VP of Drug Discovery

Manager, Inventory Control

Systems Engineer

Director of Bioinformatics

Order Processing Associate

Manager, Laboratory Operations

Sample Returns Associate

Research Partnerships Manager - North Central

Program Lead, CDx Development

Director Clinical Lab Operations

Customer Success Specialist, Provider

Lab Assistant for Histology

Lab Operations Associate

Clinical Coordinator

Manager, Life Sciences Commercial Operations

Load 10 more jobs16 jobs at Tempus

Customer Support Specialist

Outcome Health
Chicago
5 days ago
+15
You are a customer service expert that will serve as the face of our mission-driven organization. You’ll partner with our internal teams and members to deliver long-term solutions that will improve the connectivity of our devices to drive impact and action. As the first responder, it is essential that you are proficient at managing competing priorities and resolving issues as efficiently as possible. You have a passion for complex problem solving and thrive in a culture of innovation. You understand that our technology platforms must be connected and fully operational in order to deliver on our mission of activating the best health outcomes for patients. You take ownership of that responsibility every day.

IT Engineer II

Walgreens
North Suburbs
5 days ago
+35
Performs and implements assignments that impact important /complicated components/processes of the specified functional area of the Technology operation. Work is received in short- and mid-term assignments that are important / complicated undertakings and regularly require the application of independent judgment. Operates within the context of approved methods.

Business Systems Analyst II

Director of IT Operations

IT Engineer I

IT Engineer I

IT Analyst II

IT Principal Architect

IT Functional Manager, Problem Management Rx Platform Operations

Manager IT, Rx Dev eRx Intake

Manager IT, Rx Dev Compliance

IT Manager, Dev 340B

IT Manager, 340B IT Operations

IT Manager, Cross-Platform Run Ops

Senior Manager IT - Consent and Preference Management

IT Director Development - Healthcare Services Delivery

IT Manager, Retail Rx

Load 10 more jobs16 jobs at Walgreens

CLIENT DEVELOPMENT MANAGER - AUTO

Conversant
Chicago
6 days ago
+48
The Client Development Manager, Automotive is responsible for becoming first and foremost a trusted client partner on an existing book of business comprised of auto OEM accounts.  This individual will be expected to create win/win outcomes that result in revenue growth for our clients and for Conversant, and meet or exceed her/his revenue quota.  The ideal candidate will use their, sales automotive and digital media business acumen to uncover business needs and identify how Conversant’s solutions can help clients achieve their business goals.

SENIOR CLIENT ACTIVATION MANAGER

CLIENT DEVELOPMENT MANAGER

Senior IT Systems Software Engineer - AWS

Rally Health
Chicago
6 days ago
+30
Manage the IT AWS environment using modern config-based tools such as Terraform and CloudFormation. Maintain Linux-based server solutions for IT needs in AWS and ESXi. Troubleshoot and repair Linux hosts through the command line (Ubuntu/RHEL/Amazon Linux). Manage Active Directory and other Windows Server instances. Develop automation scripts, submit PRs, and participate in code reviews on Github. Build monitors and alerts to keep uptime high, and incidents low using Splunk, Datadog, and New Relic. Work with other departments to ensure business IT infrastructure needs are met and maintain good working relationships. Fix security vulnerabilities in the IT server environments.

Customer Success

Kalderos
Chicago
6 days ago
+28
As Customer Success, you will be alongside our most valuable customers through the adoption and post-sale of our products. You will play a vital role in the Kalderos team by ensuring customer satisfaction and growth to ultimately drive retention and expansion. We will provide for you the resources and training to become successful in this career with high exposure to our top sales reps and founding team members.

Security Operations Manager

Rally Health
Chicago
1 week ago
+30
Join Rally Health as a Security Operations Manager where you will evaluate existing technical capabilities and systems and identify opportunities for improvements, and maintain standard operating procedures and protocols to ensure Security Operations continues to meet operational requirements. You will also developing the strategy for maturing Rally's alerting and monitoring, and ensure the Security Operations team receives training on all current and new technologies, processes, and product changes. As part of the Security Team, you will work across Rally with multiple engineering teams, information technology, product, legal, and customer support .

Information Security - Governance Risk and Complia…

Kalderos
Chicago
1 week ago
+28
The Manager, Information Security Governance, Risk and Compliance is responsible for privacy and information security risk management functions. The Manager provides oversight of Kalderos’ vendor management program, including activities related to risk management, due diligence, contract provisions, vendor reviews, and ongoing monitoring requirements; assures adherence to applicable federal and state regulations; develops and conducts periodic risk assessments; monitors key elements of the vendor management program. The Manager reports directly to the VP, Information Security & Compliance and frequently liaises with the Kalderos leadership team to ensure effective coordination of privacy and security requirements and activities. 

Service Center Team Lead

bswift
Chicago
1 week ago
+16
Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence. Calls are typically non-routine and may require deviation from standard screens, scripts and procedures to engage, consult, and educate members by delivering individualized programs based upon the member’s unique needs and preferences to help guide the members along a clear path to care. Utilizes resources to assist customers in understanding components of the Aetna products including claims, accumulators, usage and balances, and cost sharing. Act as a subject matter expert by providing training, coaching and mentoring or responding to complex issues.

Health Concierge - Bilingual English / French

Implementation Manager

Project Specialist

Implementation Analyst

Senior Account Manager

Sr. Health Concierge

Benefits Administration Customer Experience Liaison

Account Manager

Director

Load 6 more jobs10 jobs at bswift

Director, EMR

VillageMD
Chicago
1 week ago
+36
The Director of EMR at VillageMD own our end users’ success in leveraging the EMR to drive outcomes. They lead a team of managers and analysts in organizing and delivering an optimized experience and performance in the EMR. They function as a subject-matter expert in translating organizational goals and strategies into real-world, well-adopted EMR workflows and content. They collaborate closely with the business to identify and solve operational challenges, design efficient team structures, and oversee a national strategy for EMR technology.

Director, Practice & Supply Chain Operations

Voice Engineer

Director, Market Entry

Care Coordinator

Network Contract Manager

IT Asset Manager

Director, Physician Network Development

Load 4 more jobs8 jobs at VillageMD

Technical Support Specialist

Outcome Health
Chicago
2 weeks ago
+15
Support all of our digital networks, systems and applications through resolution of end user problems and performs operations tasks for all digital networks and systems. Maintain adequate knowledge of existing hardware and software in use including Linux based systems. Register and configure sites using a digital delivery software package. Answering calls via ACD from field technicians during installation and maintenance calls to verify connectivity on new and trouble resolution on existing sites. Monitor network sites and performing Level 1 troubleshooting procedures including but not limited to calling sites and discussing network configurations with IT managers. Rotating on call responsibilities during non-traditional office hours.

Information Technology Manager

Prevail Health
Chicago
2 weeks ago
IT/ Network and System Manager Prevail Health, a digital health Tech Company, is looking for an Information Technology Manager to manage our IT Network and Systems. We are looking for someone who is extremely smart, self-motivated and ready for a challenge.  We are in a time of growth and our customers have high demand for a safe and secure corporate IT infrastructure.  As the Information Technology Manager, you will: * Manage the day to day

Customer Success Specialist

HealthJoy
Chicago
3 weeks ago
+30
Deliver a positive HealthJoy customer experience for small business clients; owning the success of the customer journey from implementation to live support through providing timely and appropriate resources and guidance. Manage expectations and deadlines with customers to keep them on track for a successful HealthJoy launch. Respond to questions, concerns, and feedback in a positive, empathetic and consultative manner; escalating internally when appropriate. Build strong, consultative relationships with the HR leaders and external stakeholders to ensure they can confidently use the HealthJoy platform and understand the resources available to them and their employees. Support live webinars for HealthJoy clients in the implementation process and clients who are currently using HealthJoy. Recognize trends in the customer life cycle and collaborate with internal teams on solutions to improve the customer experience.

Project Consultant

Strata Decision Technology
Chicago
3 weeks ago
+51
Help deliver a best-in-class client experience following client StrataJazz implementations. Discuss where current configuration of our product does not align with client’s business needs and advise on recommended updates. Responsible for client communication from initial point of contact to project resolution. Drive execution of project requirements and escalate concerns when necessary based on client requests. Document all client communication and system updates. Assess risks and escalate as it relates to client satisfaction or severe system issues. Assist with training of other team members.

Consultant, Advanced Planning

Professional Services Manager

Experience Manager

Project Manager, Software Implementation

Senior Manager, Continuous Improvement Practice

Experience Executive

Continuous Improvement Consultant

Technical Consultant

Project Consultant

Consultant, Decision Support

Load 7 more jobs11 jobs at Strata Decision Technology

Systems Engineer, VMware/Windows

CCC Information Services
Chicago
1 month ago
+39
Serve on cross-functional project teams as a platform subject matter expert. Document system design and related processes. Adapt daily to changing environment requirements and manage multiple tasks. Lead team initiatives and coach junior team members. Assume total responsibility for work assigned and deliver on commitments. Take ownership of problems and/or issues and ensure timely resolution. Proactively identify opportunities for improvement of the Windows and VMware environment. Follow all documented processes and procedures as defined by internal documentation.

Systems Engineer, SCCM

Implementation Project Manager

Business Consultant

Material Handling/ Logistics Coordinator

Tribune Publishing
Chicago
3 months ago
Responsibility for coordinating and assisting the work group engaged in receiving, staging and moving of trailers for all Solo Mail and Shared Mail products. Responsible for inspecting all incoming shipments and trailers immediately on receipt for possible shipping damage; verify that the weight, count, etc. agree with the shipper's forwarding documents and quantities correspond with Advertising request; and document and maintain records on materials receipts to support accurate and timely payment of invoices

Client Operations Analyst

Pareto Intelligence
Chicago
4 months ago
+59
Collaborate with Product, Development, and Advisory teams to lead efforts toward automation and scalability. Identify tasks that can be automated, clearly document how, and work with leads on prioritization. Identify and solve problems by reviewing related information, evaluating options, and implementing solutions. Create current-state and ideal-state workflow diagrams and process maps. Work closely with client-facing teams to ensure timely implementation of solutions. Analyze data feeds received from clients and perform basic testing and data validation to confirm requirements have been met. Maintain and ensure monthly databases are delivered on-time to our customers. Responsible for the scalable comprehension, ingestion, and deployment of client data. Use your knowledge of SQL to perform data analysis based on business requirements and data profiling reports. Clearly document that any gaps found during QA are documented and addressed. Serve as a technical resource in resolving client issues related to database or other data issues. Track towards project milestones and communicate progress to leadership, cross-functional team members, and other stakeholders.

Operations and Fulfillment Specialist

Jintronix
Chicago
7 months ago
You must be a self-starter. and have excellent communication skills, a resourceful mindset and a hands-on, can-do attitude. Success in this the role requires a rare combination of analytical problem solving, operations instinct, fine attention to detail, interpersonal skills, and a willingness to roll up your sleeves.

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