Chicago Tech Jobs and Startup Jobs

30

Customer Engagement Specialist

Outcome Health
Chicago
4 days ago
+15
The primary responsibility of the Customer Engagement Specialist is communicating directly with customers who are dissatisfied with Outcome Health and/or our products. This includes customers with concerns and issues and even customers who wish to cancel our service for a variety of reasons. The Customer Engagement Specialist views customer issues not just as problems, but as opportunities. Utilizing excellent customer service skills, they will engage our customers to creatively repair and grow their relationship with Outcome Health. On an average call, the Customer Engagement Specialist will ask a series of questions related to the initial complaint or concern, taking notes and asking follow-up questions to gain a complete picture of the issue(s) at hand. This allows the Customer Engagement Specialist to begin devising solutions to support customer engagement and retention. This information will then be summarized and used to make suggestions to upper management on ways to improve our service and products. Some of these solutions will include producing training videos and documents on how our customers can get the most out of our products.

Design Studio Director

Rightpoint
Chicago
4 days ago
+40
We are looking for a Design Director of our Design Studio in either the Chicago or Boston office. As the Design Studio Director, you will lead the studio nationally as well as support key business-development pursuits and accounts. Your background should include progressive experience in a Design/Creative Production Studio or Managed Services delivering work that includes visual design, user experience, and content design with all aspects of it within the modern digital landscape. You are an expert at recognizing and fostering great work and talent, you develop and nurture ideas, and collaborate across disciplines with ease. You are a true change agent and seek out new ways to strengthen the organization as a whole by constantly exploring ways to innovate around design, content, and delivery. You can understand and articulate various perspectives on Design Studio offerings and how it ties to the greater offering throughout the agency to different audiences as well as in collaboration with cross-functional leadership teams to identify opportunities to drive business value.

Senior Digital Project Manager

Digital Experience Strategy Lead - Growth

Integration Project Manager

Network Operations Specialist

Outcome Health
Chicago
5 days ago
+15
Responding to customer questions via phone and email. Helping our customers troubleshoot their offline devices. Listening and responding to customer needs for product development. Collaborate with other departments to escalate work when necessary. Clearly document and resolve issues in Salesforce.

Customer Support Specialist

Outcome Health
Chicago
5 days ago
+15
You are a customer service expert that will serve as the face of our mission-driven organization. You’ll partner with our internal teams and members to deliver long-term solutions that will improve the connectivity of our devices to drive impact and action. As the first responder, it is essential that you are proficient at managing competing priorities and resolving issues as efficiently as possible. You have a passion for complex problem solving and thrive in a culture of innovation. You understand that our technology platforms must be connected and fully operational in order to deliver on our mission of activating the best health outcomes for patients. You take ownership of that responsibility every day.

Deployment Specialist

Maven Wave
Chicago
5 days ago
+22
Working as part of a joint client team, assist with the implementation of the G Suite solution for enterprise customers. Gather technical requirements and help to document the solution. Partner with client resources and work with joint delivery teams in a seamless manner. Learn and apply Google & Maven Wave best practices for G Suite configuration and migration. Plan, set up, and execute data migration from the client’s legacy system (e.g. O365/ Exchange, Sharepoint) to G Suite using Google or 3rd party migration tools. Analyze and troubleshoot data migration logs and take appropriate action to correct errors. Provide Service Desk support in the weeks following a client go-live. Ability to travel is essential to visit client locations for key meetings and major project milestones. Ability to work evenings and weekends in support of project go-live events will be essential. Provide routine reports to clients and management on status of project tasks and associated deliverables. Provide end-user training and/or support as required per project scope. Maintain, analyze, troubleshoot performance of deployed solutions. Write technical procedures and documentation for deployed solutions including end-user guides and process manuals.

CLIENT DEVELOPMENT MANAGER - AUTO

Conversant
Chicago
5 days ago
+48
The Client Development Manager, Automotive is responsible for becoming first and foremost a trusted client partner on an existing book of business comprised of auto OEM accounts.  This individual will be expected to create win/win outcomes that result in revenue growth for our clients and for Conversant, and meet or exceed her/his revenue quota.  The ideal candidate will use their, sales automotive and digital media business acumen to uncover business needs and identify how Conversant’s solutions can help clients achieve their business goals.

SENIOR CLIENT ACTIVATION MANAGER

CLIENT DEVELOPMENT MANAGER

Senior Client Executive

SilkRoad Technology
Chicago
6 days ago
+45
As a Senior Client Executive with SilkRoad, you will aggressively prospect, develop and manage new accounts and projects, generate sales quotes, and address customer inquiries. Working in a team environment, successful reps will convert prospects into clients within a protected territory by focusing on developing leads from internal marketing campaigns, development of client and partner referrals, and becoming technically knowledgeable about all of the SilkRoad's solutions. You will be highly engaged in business development. We are looking for candidates located in the Chicagoland area.

Recruiting Operations (Temp-to-Hire)

Blueprint Talent Group
Chicago
1 week ago
ABOUT THE ROLE Blueprint Talent Group is hiring for a Recruiting Operations role that will contribute to our work serving clients in technology and finance, both in the US and abroad. We’re looking for a smart, driven, organized, creative problem solver to enhance our recruitment operations, sourcing processes, and the overall candidate management process in our hiring campaigns.  This role requires close communication with candidates, clients,

Lead Technical Analyst

Saggezza
Chicago
1 week ago
+44
We are looking for a technical analyst to help support the growth of our CCM practice. We are seeking a professional who has demonstrated high academic/professional achievement, leadership, communication skills, and has a strong interest in consulting.

Recruiting Coordinator / Researcher (Temp-to-Hire)

Blueprint Talent Group
Chicago
1 week ago
ABOUT THE ROLE Blueprint Talent Group is seeking a Recruiting Coordinator / Researcher who will contribute to our work serving clients in technology and finance, both in the US and abroad. We’re looking for a smart, driven, organized, creative problem solver to enhance our recruitment operations, sourcing processes, and the overall candidate experience in our hiring campaigns. This role requires close communication with candidates, clients, and

Consultant

Saggezza
Chicago
1 week ago
+44
This is a client-facing role focused that will have some elements of both business development and execution. The ideal candidate would be able to understand the technical requirements of the project and the business use case. Excellent written and communication skills are essential for success in this role in addition to an ability to identify issues and risks and problem solve these potential hurdles to deliver exceptional customer service.

Client Services Associate

Saggezza
Chicago
1 week ago
+44
The Client Service Associate will be responsible for collaborating with leadership to build, foster, and own client and stakeholder relationships across Saggezza’s multinational clientele. As a team member of Saggezza's client services team, you are your clients biggest advocate. We are looking for passionate individuals who can collaborate internally and externally to problem solve and build a strategic vision that is best for our client.This is a client-facing role that will have some elements of both project execution and identifying new business opportunities among existing clients.This opportunity will be based out of the Chicago loop HQ and will require travel to engage in person with clients. Due to COVID-19, this role will initially be remote with no required travel.

Lead Desktop Engineer

OCC
Chicago
1 week ago
+33
Responsible for improving the overall end user experience through automation and design. This position will be responsible for developing and improving the end user desktop environment. The role will provide support for the existing and future end user computing architectures. Responsibilities also include designing solutions to support existing and future services, and enhance security posture.

Lead Information Governance and Privacy Analyst

Network Engineer

Sr Systems Administrator

Sr Technology Business Mgmt Analyst

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Senior Project Manager

SDI Presence
Chicago
1 week ago
+44
Summary The Senior Project Manager participates in the cost estimating, planning, execution, and delivery of various complex infrastructure projects. The Senior Project Manager manages risk using established project management processes to address execution challenges associated with quality, schedule, and cost. This position leads defines and manages projects and project plans to achieve strategic business goals and operational objectives

Client Executive

SilkRoad Technology
Chicago
2 weeks ago
+45
Our sales team is seeking a Client Executive to develop, maintain and grow new and existing client relationships. The Client Executive will create and execute an annual territory plan to generate new revenue from existing clients and identify and convert prospects into clients. This role will develop leads from direct prospecting, internal marketing campaigns, and development of client and partner referrals.

Technical Support Specialist

Outcome Health
Chicago
2 weeks ago
+15
Support all of our digital networks, systems and applications through resolution of end user problems and performs operations tasks for all digital networks and systems. Maintain adequate knowledge of existing hardware and software in use including Linux based systems. Register and configure sites using a digital delivery software package. Answering calls via ACD from field technicians during installation and maintenance calls to verify connectivity on new and trouble resolution on existing sites. Monitor network sites and performing Level 1 troubleshooting procedures including but not limited to calling sites and discussing network configurations with IT managers. Rotating on call responsibilities during non-traditional office hours.

Senior Network Engineer- Special Projects

SDI Presence
Chicago
2 weeks ago
+44
Summary The Senior Network Engineer must have experience with Cisco and/or Palo Alto products. Also, the candidate must be able to show this experience, plus demonstrate that they understand TCP/IP and Internet routing protocols. The candidate who fills this position will be working with other team members, providers, and customers to design, implement, and support new and existing connectivity solutions. Responsibilities Planning,

Project Owner

Adage Technologies
Chicago
2 weeks ago
+22
Founded in 2001, Adage is a web design and development firm that combines strategic thinking with a passion for technology to advance our client's purpose. We bring together a diverse team of creative and technical professionals who partner with our clients to create their digital strategy. It’s our people first approach that drives us to win awards, work with prestigious clients, and break ground with exciting technology. Adage has consistently

Director of Client Engagement

Kin + Carta
Chicago
2 weeks ago
+47
This position will be responsible for selling Solstice | Kin + Carta professional services contracts (digital advisory, cloud native modernization, digital customer experience development, and emerging capabilities). Activities involve pipeline development, lead qualification, customer meetings, proposal development, negotiations, and closing. In addition, you will participate in industry networking and partner sponsored events to build direct sales pipelines.

Project Consultant

Strata Decision Technology
Chicago
3 weeks ago
+51
Help deliver a best-in-class client experience following client StrataJazz implementations. Discuss where current configuration of our product does not align with client’s business needs and advise on recommended updates. Responsible for client communication from initial point of contact to project resolution. Drive execution of project requirements and escalate concerns when necessary based on client requests. Document all client communication and system updates. Assess risks and escalate as it relates to client satisfaction or severe system issues. Assist with training of other team members.

Consultant, Advanced Planning

Professional Services Manager

Experience Manager

Project Manager, Software Implementation

Senior Manager, Continuous Improvement Practice

Experience Executive

Continuous Improvement Consultant

Technical Consultant

Project Consultant

Consultant, Decision Support

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