Chicago Tech Jobs and Startup Jobs

41

Senior Business Continuity Professional

Ensono
West Suburbs
15 hours ago
+38
Business Continuity Professionals manage BCDR services and act as a resource on IT projects to ensure appropriate impact analysis is conducted, data recovery requirements are defined, and disaster recovery procedures are documented. They work closely with senior management to oversee and assist with the Corporate BCDR Program initiatives to include but not limited to Risk Analysis, BIA, Business strategies, Crisis Management, Plan development and maintenance, Recovery exercise, Crisis Communications and awareness and training while working with third party vendors and external agencies to coordinate the proper response and compliance with applicable statutes and regulations.

US Senior Project Manager

IMS Systems Programmer

zOS Senior Systems Programmer

Director, Global Capacity Management (Mainframe/Distributed Systems)

Consultant - Project Management (Contractor)

Load 2 more jobs6 jobs at Ensono

Manager, Customer Success Management – Insurance o…

DocuSign
Remote
2 days ago
+44
The Manager of Customer Success Management (CSM) is a high-energy strategic and coaching -focused leader responsible for the growth and development of their team and territory who they are responsible. The Manager will create, develop, and support a collaborative and results driven team culture and environment that allows individuals to thrive and customers to realize their return on their DocuSign Agreement Cloud (DAC) investment. The Manager will build strong cross-functional and cross-regional collaborations with key stakeholders within the CSM organization and within the broader DocuSign organization to ensure the success of customers and maximum DAC adoption.

Customer Success Manager - Insurance

Customer Success Manager, Insurance

Customer Success Manager - Insurance

Sr. Customer Success Manager – Healthcare Life Sciences

Sr. Customer Success Manager, Insurance

Regional Vice President, Vertical Markets

Customer Success Architect II

Engagement Manager

Technical Customer Success Manager

Supportability Manager

Customer Success Architect II

Senior Partner Programs Manager

Regional Delivery Director

Senior Strategy & Services Portfolio Manager

Senior Strategy & Services Portfolio Manager

Customer Success Manager, Public Sector - State & Local (West)

Customer Success Manager, Public Sector - State & Local (West)

Customer Success Manager, Enterprise South Central

Senior Customer Success Manager, Public Sector - State & Local (Central)

Customer Success Manager - Financial Services

Customer Success Architect

Load 10 more jobs22 jobs at DocuSign

Application Support Engineer (USA)

Bringg
Chicago
2 days ago
+34
Resolve product or service problems by clarifying the Customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure a satisfactory resolution. Keep accurate records and document customer service actions and discussions. Analyze statistics and compile accurate reports internally and with our Customers. Build sustainable relationships and trust with our Customers through open and interactive communication. Provide accurate, valid and complete information on the Bringg system and technical issues by using the right methods and tools. Constantly improve customer service performance and procedures.

NOC Technician - Day Shift

Vail Systems, Inc.
Chicago
3 days ago
+27
Vail is seeking a Network Operations Center (NOC) technician to provide system and network operations support in a 24x7 NOC. The NOC plays a key role in maintaining a highly available voice platform and network spanning multiple sites and consisting of 2000+ nodes. Working at the NOC gives you the opportunity to get familiar with monitoring, managing, and trouble-shooting issues in a carrier-grade hosting environments running sophisticated VoIP platforms that deliver cutting-edge solutions to large enterprise customers. Working alongside teams of systems integrators, network engineers, software developers you'll learn more about all of these areas and have the opportunity to advance in a variety of directions.

Customer Engagement Specialist

Outcome Health
Chicago
5 days ago
+15
The primary responsibility of the Customer Engagement Specialist is communicating directly with customers who are dissatisfied with Outcome Health and/or our products. This includes customers with concerns and issues and even customers who wish to cancel our service for a variety of reasons. The Customer Engagement Specialist views customer issues not just as problems, but as opportunities. Utilizing excellent customer service skills, they will engage our customers to creatively repair and grow their relationship with Outcome Health. On an average call, the Customer Engagement Specialist will ask a series of questions related to the initial complaint or concern, taking notes and asking follow-up questions to gain a complete picture of the issue(s) at hand. This allows the Customer Engagement Specialist to begin devising solutions to support customer engagement and retention. This information will then be summarized and used to make suggestions to upper management on ways to improve our service and products. Some of these solutions will include producing training videos and documents on how our customers can get the most out of our products.

Lead Cybersecurity Analyst - IHM

Discover
North Suburbs
5 days ago
+43
REQUIREMENTS: Bachelor’s degree or foreign equivalent in Applied Computer Science, Finance, Economics, or a related quantitative field and four (4) years of experience in job offered or related position: managing end to end information security and technology audits; analyzing information system security risks and proposing remediation measures; communicating security gaps and negotiating remediation measures to ensure compliance with information security best practices; participating in privacy compliance including PCI DSS, GLBA and HIPAA privacy standards; and utilizing technologies including Python, Splunk, Tableau, Archer, Service Now, REST API, PowerShell Scripts, Active Directory, Secure Track, and VB Scripting.

Lead Network Engineer

Senior Cybersecurity Analyst

Sr. Manager Commercial Payments Infrastructure

Lead VDI Systems Engineer

Load 1 more jobs5 jobs at Discover

Success Architect

ServiceNow
Chicago
5 days ago
+47
The Customer Outcomes Success Architect will be responsible for developing and maintaining C-level executive relationships and relationship management across 2-3 clients. The over-riding objective for the Success Architect will be to drive Customer Outcomes at these managed clients leading to client’s product adoption, renewals, and expansion of ServiceNow offerings with the clients. An ideal candidate will have a achieved a senior level position and successful track record in management consulting, (professional services firms), focused on technology and organizational transformation.  They will have demonstrated the ability to become a trusted advisor to C-level client leaders and facilitate customer success from strategic planning functions including business value identification, road mapping, as well as advising and defining successful execution strategies including governance frameworks and managing large enterprise programs.

Global Solution Director - Education

Advisory Solution Architect, IT Solutions

Executive Consultant

Senior Advisory Solution Architect

Global Solution Director, Commercial Banking

Staff Network Engineer - Federal

Senior Business Value Consultant

Global Solution Director, Insurance

Manager, Solution Consulting

Load 6 more jobs10 jobs at ServiceNow

Field Operations Manager - Central Texas, San Anto…

SMS Assist
Remote
5 days ago
+35
The Field Operations Manager plays an integral role in client support and account management through direct engagement with provision of services at the customers’ sites. This role works closely with multiple internal and external stakeholders to address daily client challenges, while identifying and executing opportunities to make meaningful improvements to client operations.

Manager of Operations

Service Delivery Manager

Service Delivery Program Manager

​Technical Project Coordinator​

Rheaply, Inc.
Chicago
5 days ago
As we continue to expand our business, we are seeking a ​Technical Project Coordinator​ to join our current Product team.

Operations Analyst

Codal
Chicago
6 days ago
+36
Proactively identify, manage, and drive efficiency with key operational processes to ensure creative process is optimized​. Produce forecasting reports that allow for the effective planning, assigning and shifting of resources​ and services. Develop internal process and procedures. Vendor management, scouting, negotiating and management. Point-of-contact for vendors during scoping phase, negotiating costs and ensuring availability matches project timelines​. Partner with UX, Agile and Product Managers and Media Strategy on talent assessments​. On-board and recruit new employees. Manage Support & Service desk for issues both internally and client facing. Work closely with the marketing and operations strategy to manage creative team. ensuring communication of these dates and troubleshooting issues.

Network Operations Specialist

Outcome Health
Chicago
6 days ago
+15
Responding to customer questions via phone and email. Helping our customers troubleshoot their offline devices. Listening and responding to customer needs for product development. Collaborate with other departments to escalate work when necessary. Clearly document and resolve issues in Salesforce.

Customer Support Specialist

Outcome Health
Chicago
6 days ago
+15
You are a customer service expert that will serve as the face of our mission-driven organization. You’ll partner with our internal teams and members to deliver long-term solutions that will improve the connectivity of our devices to drive impact and action. As the first responder, it is essential that you are proficient at managing competing priorities and resolving issues as efficiently as possible. You have a passion for complex problem solving and thrive in a culture of innovation. You understand that our technology platforms must be connected and fully operational in order to deliver on our mission of activating the best health outcomes for patients. You take ownership of that responsibility every day.

Project Manager - SaaS and Technology

Sphera
Chicago
6 days ago
+28
The Project Manager will be a key part of our team focused on the delivery of our SaaS and technology solutions across the portfolio. The role directly supports the Engineering and Product Management organizations to ensure operational delivery for product initiatives. In this role you will be responsible for the planning, execution, and delivery of projects for multiple product lines. You will acquire a deep understanding of Sphera’s systems and capabilities to provide solutions to a variety of business and technical challenges

DIGITAL TECHNICAL ANALYST

Cat Digital
Chicago
6 days ago
+38
JOB DUTIES: This position reports to an IT Supervisor, Senior IT Supervisor or IT Manager.  Customers may include Caterpillar customers, dealers, internal Caterpillar organizations (service centers and/or worldwide business units), suppliers, other Information Technology teams or business partners.  Responsibilities are within functional lines with individuals assisting in new program development and/or maintenance of existing mobile, WEB, Cloud, server, personal computer, mainframe, and/or distributed computing systems.

Deployment Specialist

Maven Wave
Chicago
6 days ago
+22
Working as part of a joint client team, assist with the implementation of the G Suite solution for enterprise customers. Gather technical requirements and help to document the solution. Partner with client resources and work with joint delivery teams in a seamless manner. Learn and apply Google & Maven Wave best practices for G Suite configuration and migration. Plan, set up, and execute data migration from the client’s legacy system (e.g. O365/ Exchange, Sharepoint) to G Suite using Google or 3rd party migration tools. Analyze and troubleshoot data migration logs and take appropriate action to correct errors. Provide Service Desk support in the weeks following a client go-live. Ability to travel is essential to visit client locations for key meetings and major project milestones. Ability to work evenings and weekends in support of project go-live events will be essential. Provide routine reports to clients and management on status of project tasks and associated deliverables. Provide end-user training and/or support as required per project scope. Maintain, analyze, troubleshoot performance of deployed solutions. Write technical procedures and documentation for deployed solutions including end-user guides and process manuals.

CLIENT DEVELOPMENT MANAGER - AUTO

Conversant
Chicago
6 days ago
+48
The Client Development Manager, Automotive is responsible for becoming first and foremost a trusted client partner on an existing book of business comprised of auto OEM accounts.  This individual will be expected to create win/win outcomes that result in revenue growth for our clients and for Conversant, and meet or exceed her/his revenue quota.  The ideal candidate will use their, sales automotive and digital media business acumen to uncover business needs and identify how Conversant’s solutions can help clients achieve their business goals.

SENIOR CLIENT ACTIVATION MANAGER

CLIENT DEVELOPMENT MANAGER

Senior Operations Manager

Morningstar
Chicago
1 week ago
+45
The Senior Manager, Trade Operations manages the trade operations team within Morningstar Investment Management (MIM)’s broader investment operations group. The manager is responsible for delivering the highest quality investment and operations support, ensuring efficient and robust investment portfolio trade implementation for the Morningstar Managed Portfolios (MMP) program and mutual fund operations. The manager plays a pivotal role in the evolution of the trade team and its processes, with a focus on optimizing trade workflows, managing operational risks and effectively leveraging vendors, technology and global operations resources. The ideal candidate is comfortable leading strategic operational developments while at the same time being rolling up their sleeves when needed. The role is based in Chicago in the heart of the Loop and reports to our Head of Investment Operations, Americas.

Scrum Master

Project Manager / Scrum Master

Mergers & Acquisition Project Manager, Finance

Head of Index Technology

Associate Customer Success Manager

Associate Employee Support Analyst

Privacy Program Manager

Senior Client Service Representative

Customer Success Manager

Load 6 more jobs10 jobs at Morningstar

Client Service Associate

Supernova
Chicago
1 week ago
+28
Summary:   Supernova Lending is a business-to business, cloud based financial technology and loan servicing platform specialized in wealth management lending. Our platform connects loan origination, loan servicing, risk monitoring, payment processing and loan accounting systems. Data from these connections is grouped into portals for banks, wealth management firms, their advisors and their clients. Our flagship clients include some of the

Customer Success Manager

Bringg
Chicago
1 week ago
+34
Manage the implementation of new use cases, best practices and functionality to expand existing accounts.  Establish and maintain customer satisfaction across named accounts through account planning, proactive client communications, issue remediation and containment, as well as performance measurement. Overall responsible for customer health, growth and satisfaction.  Build and execute an account specific relationship framework, through QBR (onsite/remote) ongoing value proposition and periodic meeting. Leverage your product knowledge and experience to ensure customer receives the up-most value of Bringg's product. Collaborate with Sales to ensure customers' contract renewal. 

Customer Success Manager (fluent German or French…

Pricefx
Remote
1 week ago
+31
Your mission is to ensure that our customers achieve enduring success with our pricing solutions. Customer Success Managers play a crucial role in the company’s strategy & revenue stream planning. Help us to achieve eternal retention! The customer journey to successful adoption starts with our Success Manager. 

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