Chicago Tech Jobs and Startup Jobs

33

Deli Transformation Lead

Home Chef
Chicago
9 hours ago
+39
The Deli Transformation Lead will be a critical player in the New Product Development team focused on leading a multi-year transformation of the Kroger Deli through collaboration with stakeholders at Home Chef and Kroger. Candidates will work to transform the customer experience in store by bringing together top-notch insights and experience in product innovation, new product development, customer experience, marketing, analytics and CPG.

Affiliate Specialist

Peapod Digital Labs
Chicago
4 days ago
+35
The Affiliate & Display Associate will be responsible for increasing brand awareness, driving qualified traffic and contributing to new customer acquisition through strategic affiliate and display campaigns. This person will be tasked with driving traffic, leads, and orders to meet our growth goals for eCommerce. For display, the scope of work includes building, launching, and optimizing programmatic display campaigns. For affiliate, the scope of work will include cultivating and managing new and existing affiliate and influencer relationships, as well as management of all affiliate and influencer campaigns. This role will oversee day-to-day campaign management in both channels.

Continuous Improvement Manager

Senior Manager, Field Services

Automated Fulfillment Strategy Manager

Fulfillment Specialist Business Support (C&C)

Administrative Assistant II

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Full Time Support Specialist

Chowly Inc.
Chicago
4 days ago
+24
Do you thrive in a fast-paced, high-growth environment?  As a full-time Customer Service Representative in our Chicago Loop office, you will work directly with restaurant owners by troubleshooting issues via phone and support ticketing system. We are looking for an employee with a  detail oriented, patient, and solution oriented mindset who can thrive in an ever changing environment.

Sr. Analyst, Business Systems

Pampered Chef
Chicago
5 days ago
+27
Working closely with the Director, Business Systems, this leader will drive improvements in the overall business planning process (from strategic planning through annual budget completion), the development and deployment of the annual KPI process and drive a continuous improvement culture through the deployment of the A3 problem solving tool, leading Kaizen improvement events, and providing ongoing coaching and support aligned with business priorities. We function as internal consultants – partnering across the business to deploy tools and processes that support achieving our objectives for strategic initiatives across the business and at the department level.

Manager Retail Special Projects

Home Chef
Chicago
6 days ago
+39
The purpose of this role is to support the growth of Home Chef’s retail business efforts, both through existing Home Chef product lines and through our support of Kroger’s deli transformation. The Retail Special Projects role will be responsible for high-impact initiatives spanning Home Chef and Kroger business lines, working closely with leadership teams at both organizations on building and enhancing the retail meals solutions portfolio.

Fraud Prevention Analyst

Fetch Rewards
Chicago
6 days ago
+29
Identify activity and behaviors indicative of fraudulent behavior based on manual review and data analysis. Daily review of user accounts based on fraudulent activity, follow processes to mitigate and prevent future fraud. Review data and conduct fraudulent analysis to decide upon the viability of new fraud rules. Suggest new methods to catch fraudulent activity early.

Associate Project Manager - Influencer Marketing

Home Chef
Chicago
6 days ago
+39
The Associate Project Manager - Influencer Marketing will be a crucial part of the influencer marketing team, and larger paid media team, and will be responsible for leading operations of large scale influencer campaigns focused on customer acquisition. This role will include a focus on program strategy and content development, in addition to hands-on campaign execution. The ideal candidate should have knowledge of and interest in influencer marketing, be extremely detail oriented and have strong project management skills. 

Customer Engagement Specialist

Outcome Health
Chicago
6 days ago
+15
The primary responsibility of the Customer Engagement Specialist is communicating directly with customers who are dissatisfied with Outcome Health and/or our products. This includes customers with concerns and issues and even customers who wish to cancel our service for a variety of reasons. The Customer Engagement Specialist views customer issues not just as problems, but as opportunities. Utilizing excellent customer service skills, they will engage our customers to creatively repair and grow their relationship with Outcome Health. On an average call, the Customer Engagement Specialist will ask a series of questions related to the initial complaint or concern, taking notes and asking follow-up questions to gain a complete picture of the issue(s) at hand. This allows the Customer Engagement Specialist to begin devising solutions to support customer engagement and retention. This information will then be summarized and used to make suggestions to upper management on ways to improve our service and products. Some of these solutions will include producing training videos and documents on how our customers can get the most out of our products.

Customer Support Specialist

Outcome Health
Chicago
6 days ago
+15
You are a customer service expert that will serve as the face of our mission-driven organization. You’ll partner with our internal teams and members to deliver long-term solutions that will improve the connectivity of our devices to drive impact and action. As the first responder, it is essential that you are proficient at managing competing priorities and resolving issues as efficiently as possible. You have a passion for complex problem solving and thrive in a culture of innovation. You understand that our technology platforms must be connected and fully operational in order to deliver on our mission of activating the best health outcomes for patients. You take ownership of that responsibility every day.

Network Operations Specialist

Outcome Health
Chicago
6 days ago
+15
Responding to customer questions via phone and email. Helping our customers troubleshoot their offline devices. Listening and responding to customer needs for product development. Collaborate with other departments to escalate work when necessary. Clearly document and resolve issues in Salesforce.

Corporate IT Director

SPINS LLC
Chicago
1 week ago
+25
The Corporate IT department is responsible for managing the network and corporate information technology resources for SPINS offices and employees worldwide. We’re seeking a candidate who cares deeply about customer experience, and will take personal ownership for the quality of our IT experience. You’ll be equally comfortable talking with engineers, executives, and business users. You will be responsible for providing direction and guidance to multiple teams including IT Helpdesk, IT Operations, Network Engineering, and Software Purchasing.

Client Support Representative

SPINS LLC
Chicago
1 week ago
+25
 Operate as the lead point of contact for any day-to-day matters specific to your accounts. Demonstrate product expertise and understand how our solutions drive value within our clients’ world. Serve as customer advocate internally while effectively collaborating with internal, cross-functional teams including product management, sales, marketing, engineering and finance. Present the platform and be able to communicate effectively to varied levels of users from analysts to C-Level users. Provide advice and support related to client forums, client success initiatives, and other outreach programs. Serve as the primary interface for product related issues during the implementation process and ongoing support. Build strong client relationships and instill confidence across the organization especially with sponsors and technical contacts. Ensure that customers derive maximum value from their investments in SPINS by fully leveraging our data and solutions. Act as expert/specialist to the client in resolving product or technical issues. Successfully review and manage inquiries from the client thru to resolution.

Regulatory Specialist

RXBAR
Chicago
2 weeks ago
+32
Regulatory Compliance Specialist:  RXBAR is one of the fastest growing natural brands in the country and this explosive growth requires more of a need than ever to ensure our compliance. We are looking for someone to join our team as a Regulatory Compliance Specialist. This role is part of the Quality team and provides cross functional support to the broader supply chain, R&I, legal, marketing and sales. Our ideal candidate has a strong interest in food and regulatory compliance, and is looking to be part of an exciting, fast-paced, innovative company. This person must have a bias for action, act with a sense of urgency, seek excellence, have an analytical mind that embraces data, strong critical thinking skills and think creatively.

Supply Chain Operations Coordinator

RXBAR
Chicago
2 weeks ago
+32
Perform all inventory related transactions at all North America locations in our ERP system including: product receipts, allocation, fulfillment, and returns. Perform accurate daily data entry in Netsuite ERP for all order fulfillments. Partner with the Supply Chain Operations Analyst to develop and enforce Standard Operating Procedures (SOPs) for all sites within RXBAR’s fulfillment and distribution network Pull daily reports to review inventory levels and track transfer shipments, supporting the deployment process. Effectively measure & communicate all warehouse service failures to Operations, Logistics & Customer Supply Chain team. Partner with Supply Chain Operations team members to design, calculate, and regularly report metrics to measure operational performance and inventory levels at all distribution network locations.

Quality Program Manager

Home Chef
Chicago
2 weeks ago
+39
The Quality Program Manager is responsible for providing proactive leadership and instruction in the area of Quality across the Home Chef operating network. This position is responsible for developing internal policies and procedures to shape Home Chef’s Quality department, working with in-plant resources to ensure proper implementation and training of all quality programs, and mitigating quality risk.

Technical Support Specialist

Outcome Health
Chicago
2 weeks ago
+15
Support all of our digital networks, systems and applications through resolution of end user problems and performs operations tasks for all digital networks and systems. Maintain adequate knowledge of existing hardware and software in use including Linux based systems. Register and configure sites using a digital delivery software package. Answering calls via ACD from field technicians during installation and maintenance calls to verify connectivity on new and trouble resolution on existing sites. Monitor network sites and performing Level 1 troubleshooting procedures including but not limited to calling sites and discussing network configurations with IT managers. Rotating on call responsibilities during non-traditional office hours.

Order Entry Specialist

SPINS LLC
Chicago
2 weeks ago
+25
 Ensure all orders and amendments are processed accurately and in a timely manner. Assist in developing best practices and procedures in the order entry/ contract management role. Manage customer orders to ensure they meet SPINS’s terms and conditions. Ensure order entry reports are reviewed daily and proper action is taken to resolve order issues (Reports: Open Orders, Cancellations, Blocked orders). Understand sales objectives and SPINS products to more accurately process orders. Handle escalations which can include e-mail/phone calls from Sales/ Fulfillment/ Finance. Escalate issues to team leads and team mangers as needed. Assist Financial Systems Team in identifying and building out enhancements to Salesforce/Steelbrick CPQ. Define and meet key Service Level Agreements to increase transparency and reliability of function.

DIRECTOR, CLIENT DEVELOPMENT

Conversant
Chicago
3 weeks ago
+48
The individual is responsible for becoming first and foremost a client partner.  We expect them to create win/win outcomes that will that will lead to revenue growth for Conversant.  We expect that the ideal candidate to use general business acumen to uncover business needs and identify how Conversant solutions can help clients achieve their business goals. Lead internal resources for the preparation and delivery of objective based solutions for clients. Be consultative and uses creativity to create and deliver customized sales solutions that address the client’s compelling events and help them meet their goals. Effectively facilitate day-to-day management of account both internally and externally. Build relationships with key stake holders including the partner strategy team, marketing, analytics, legal, compliance and key decision makers and influencers at the organization. Work to quickly learn and understand landscape the client operates in to help address their needs in way that is competitive and meaningful. Negotiate with client’s key decision makers and influencers to create positive outcomes for Conversant and the client. Develop a roadmap for success over time that will enable client satisfaction, growth and trust.  Ultimately aspire to become the Client’s Trusted Advisor.

CAMPAIGN ARCHITECT

CLIENT DEVELOPMENT MANAGER

DIRECTOR, CLIENT DEVELOPMENT - RESTAURANTS

Project Manager, Commercialization

Vital Proteins
Chicago
3 weeks ago
+23
The Vital Proteins family is looking to welcome a driven & passionate Project Manager, Innovation to join our team. This position requires experience in project management, stage gate processes, and deliver reporting throughout the organization. This role will report out of the West Loop office and report the Vice President of Innovation.

Data Integration Specialist (Customer Service)

Chowly Inc.
Chicago
1 month ago
+24
Do you thrive in a fast-paced, high-growth environment?  As a full-time Data Integration Specialist in our Chicago Loop office, you will work directly with restaurant owners to review, build, and update menu mappings between third party online ordering solutions (TOOS) and point of sale (POS) menus. The ideal candidate has 1+ years of customer service experience, an analytical mindset to examine and communicate product issues, and basic POS knowledge. If you’re passionate about logic games or puzzles, we want to talk to you! 

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