Chicago Tech Jobs and Startup Jobs

19

Customer Success Manager

ReviewTrackers
Chicago
12 hours ago
+47
ReviewTrackers is currently looking for a passionate, self-motivated, and collaborative Customer Success Manager to join our Customer Success Team. You will serve as a blend of account management, product enablement, and customer support. We pride ourselves on providing friendly, patient, and concise next-level guidance to optimize our customer’s road to success. Come join us as we continue to change the way businesses interact with their customers!

Support Engineer

ActiveCampaign
Chicago
3 days ago
+56
We are currently seeking a talented Support Engineer to join us as we extend our marketing platform and work to scale with our quickly growing user database. The primary focus of the Support Engineer is to significantly lower response times between Engineering and Support by applying their engineering skills to rapidly triage and often solve inbound customer issues, identifying patterns in customer issues and creating self-service tools to address those issues and educating product teams on customer issues within their domain in order to improve the overall product.

Technical Project Manager (AC for AC)

Product Support Specialist

Senior Network Engineer

VP of Operations

HealthJoy
Chicago
6 days ago
+30
The VP of Operations is an influential senior leader responsible for creating, enhancing and operationalizing efforts that support the day -to- day needs of our clients as well as strategic growth of the business. You will be diving deep into the hardest, most complex challenges of the healthcare experience and at the same time lead our operations efforts through its current phase of hyper growth. You will work collaboratively across teams to strategize and execute a best in class operating model through implementation and ongoing customer success.

Senior Customer Success Manager

DialogTech
Chicago
1 week ago
+47
The Senior Customer Success Manager is responsible first and foremost for the happiness of our customers. As a named Senior Customer Success Manager for our customers you are their lifeline to our organization. For this particular role, we are looking for a self starter who feels at ease taking on a consultative selling approach to drive and secure revenue, as well as mitigating the risk of churn of our client base. You will be able to sell ideas confidently in a fast paced, transactional environment. And will be tasked with keeping things simple, organized and clear – even in the most complex situations – so that we can grow together.

Systems Engineer

DialogTech
Chicago
1 week ago
+47
Perform implementation, operational support, maintenance, and optimization of cloud and datacenter infrastructures. Work with your peers to design and build a highly available cloud hosting platform and incorporate the necessary automations and tool configurations that ensure agile and secure consumption. Implement solutions requested by internal customers. Resolve complex problems, build and improve procedures, and facilitate communication. Deploy updates and fixes. Build tools to reduce occurrences of errors and improve customer experience. Perform root cause analysis for production errors. Design procedures for system troubleshooting and maintenance. Deploy software to Cloud computing infrastructure, as well as our datacenter infrastructure, and work with system configuration and deployment automation technologies. Provide mentorship of hosted systems, databases, and network troubleshooting, and provides various technical solutions to the business requirements.

Agile Program Lead

Infutor Data Solutions
Chicago
1 week ago
+46
As the Agile Program Lead at Infutor, you will lead our team of Scrum Masters, and guide our organization as we continue to improve our use of Agile Software Development Processes (Scrum and Kanban). We're looking for someone with a deep knowledge of Scrum, Agile and Kanban best practices. You should also have experience coaching others (including leadership) on how to apply those practices to their workflows and daily tasks. You should have experience working across multiple scrum teams and working with Product and Technology teams (Product Owners, Software Development, Data Science and IT groups). Organizationally, you'd be helping bolster our processes by guiding scrum of scrums, daily and iterative rituals and overseeing our backlog in partnership with our various teams.

DIRECTOR, CLIENT DEVELOPMENT

Conversant
Chicago
2 weeks ago
+48
The individual is responsible for becoming first and foremost a client partner.  We expect them to create win/win outcomes that will that will lead to revenue growth for Conversant.  We expect that the ideal candidate to use general business acumen to uncover business needs and identify how Conversant solutions can help clients achieve their business goals. Lead internal resources for the preparation and delivery of objective based solutions for clients. Be consultative and uses creativity to create and deliver customized sales solutions that address the client’s compelling events and help them meet their goals. Effectively facilitate day-to-day management of account both internally and externally. Build relationships with key stake holders including the partner strategy team, marketing, analytics, legal, compliance and key decision makers and influencers at the organization. Work to quickly learn and understand landscape the client operates in to help address their needs in way that is competitive and meaningful. Negotiate with client’s key decision makers and influencers to create positive outcomes for Conversant and the client. Develop a roadmap for success over time that will enable client satisfaction, growth and trust.  Ultimately aspire to become the Client’s Trusted Advisor.

CAMPAIGN ARCHITECT

CLIENT DEVELOPMENT MANAGER

DIRECTOR, CLIENT DEVELOPMENT - RESTAURANTS

Member Services Representative 10:30 AM - 7:30 PM

Rewards Network
Chicago
2 weeks ago
+29
• Answer and respond to high-volume inbound calls and emails from Rewards Network members; assist members with patience and efficiency. • Serve as subject matter expert on various loyalty rewards programs with Rewards Network and other partner brands when assisting with member inquires. • Be a problem solver; analyze member accounts and troubleshoot to fully resolve any issues. • Investigate reasons for missing dining benefit transactions and process them. • All other duties as defined by management.

Member Services Representative 9:00 AM to 6:00 PM

Rewards Network
Chicago
3 weeks ago
+29
The Member Services Specialist is responsible for providing world class customer service to members. The individual in this role will demonstrate strong customer relationship skills by ensuring member needs are addressed quickly with responses delivered in a timely manner.

Senior Analyst, Information Security Compliance

Civis Analytics
Chicago
3 weeks ago
+31
Civis is looking for a highly motivated information security compliance analyst to join our legal, compliance, and security team to help manage our numerous security compliance initiatives. In this role, you will work on the cutting edge of the information age, tackle complex compliance issues, and help shape compliance strategy for a fast-growing company at the intersection of technology and data science. This position reports to our Director of Compliance and is located in our Chicago headquarters.

Client Success Manager

Freeosk, Inc.
Chicago
3 weeks ago
+32
Architect client solutions grounded in clear performance expectations. Serve as the primary point of contact for clients, proactively guiding them through Freeosk’s program development process and responding to their needs. Act as liaison between internal teams (Sales, Creative, Operations, and Engineering) to effectively launch programs internally and ensure a successful execution.

Retention Specialist

Rewards Network
Chicago
3 weeks ago
+29
The Retention Specialist, as a key member on the Retention and Recovery team, is responsible for resolving business interruptions throughout the life-cycle of our restaurant client relationships. To be successful in this role, one must enjoy working in a fast-paced, high-volume, call center environment. The ideal candidate knows how to think strategically, has a strong work-ethic, is goal-oriented and a problem solver. It is essential to work effectively as part of a team, in collaboration with Sales, Contract Operations and Processing and look to resolve disputes professionally.

Senior Operations Manager

Syndigo
West Suburbs
4 weeks ago
+27
The Senior Operations Manager will be expected to work with product development and software development teams to plan for new products, assist with innovation projects, and ensure there is collaboration and coordination between operations and commercial teams. This role will also be responsible for the implementation of new processes and ensuring standard operating procedures and metrics are in place. The ideal candidate will have strong interpersonal skills and able to work with associates at all levels within the organization, work with urgency, foster team work, build a high-performance team and advocate quality and data integrity across all processes.

Sr Client Delivery Manager

Signal
Chicago
2 months ago
+21
Our Sr Client Delivery Managers are our platform experts. In this role, you’ll be guiding our clients and end-users through advanced implementations for data collection and identity management in our platform. We’re in search of a collaborator and problem-solver with experience working in a client-facing technical service environment to become an expert resource on our technology. This role will see you implement and deliver end to end tagging solutions on behalf of large brands on their web, mobile web and in-app environments, with a particular focus on their ad-tech and mar-tech stacks. As a result, you will need to be comfortable and confident in front of clients, and be able to provide demonstrations of the product and/or your solutions.

Technical Support Engineer

Signal
Chicago
2 months ago
+21
Signal’s Chicago office is looking for a brainy, inventive and detail-obsessed Technical Support Engineer to provide guidance and consultative technical expertise to our end users and the client delivery team. Our future Signalite has experience working in a technical service environment, is comfortable collaborating with product and engineering teams and is no stranger to the marketing technology space.

Information Security Specialist

Trustmark Companies
North Suburbs
4 months ago
Our IT team is looking for an Information Security Specialist.  The Information Security Specialist serves as the primary information security link between the assigned business unit(s) and enterprise Information Security Office. Responsible for supporting the business unit(s) with security related issues both from the technology as well as policy and standards implementation. Will address issues such as: system vulnerability testing, business continuity within the system, vendor management, and responding to external third party requests.

Disaster Recovery Manager

Trustmark Companies
North Suburbs
4 months ago
Our IT team is looking for a Disaster Recovery Manager. In this position you will be responsible for developing, maintaining, and managing Trustmark's Disaster Recovery (DR)  program. You will collaborate with key stakeholders to evolve disaster recovery maturity and increase the effectiveness and efficiencies of the disaster recovery program.

Associate

Syndigo
West Suburbs
5 months ago
+27
If you are an individual who is organized, able to communicate effectively, possess an affinity and acumen for technology, along with a positive attitude and some experience working with customers/clients, the associate role is a great opportunity to start your career.  We can teach you what you need to know about the systems and the industry.  These are entry-level roles and will require being onsite in our office in Lisle, IL daily.   

Project Coordinator

Syndigo
West Suburbs
6 months ago
+27
The Project Coordinator is a staff-level role requiring a bachelors degree, strong Excel skills, good attention to detail, excellent written and verbal communications, and the ability to understand concepts and apply those concepts to a variety of specific situations.  This role is a junior level, associate position with potential for growth into a variety of directions within Syndigo.  The role will work with internal teams and clients, manage timelines, and communicate updates.  Strong troubleshooting, an interest in technology, and the ability to effectively deliver a message to a variety of audiences is important. 

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