Chicago Tech Jobs and Startup Jobs

31

Product Support Specialist

ActiveCampaign
Chicago
3 days ago
+56
ActiveCampaign’s category-defining Customer Experience Automation Platform helps over 90,000 businesses in 161 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to hundreds of pre-built automations that combine email marketing, marketing automation, CRM, and machine learning for powerful orchestration, segmentation and personalization across social, email, messaging, chat, and text. Over 70% of

Deliverability Specialist

Executive Assistant

Client Services Manager

EMX Digital
Chicago
4 days ago
+35
We’re looking for a Client Services Manager based in Chicago to be an integral part of our Client Services Team. CSM’s are the number one point of contact for the client over the duration of the campaign. Ownership and accountability is crucial to nurturing client relationships and providing the best customer service in the industry. You’ll also be working closely with internal teams to ensure the deal points of each campaign are fully communicated and are being met. This is an opportunity to join one of the fastest growing companies in digital video advertising in the US.   

Customer Support Specialist

DialogTech
Chicago
4 days ago
+47
We are looking for a Customer Support Specialist in our Chicago or Cleveland office to join the DialogTech team. This person will be responsible for providing assistance to clients in a variety of areas including technical support, training, and other related areas. You will need to be someone who can achieve success with promptness, thoroughness, and accuracy with every interaction.

Senior Customer Success Manager

DialogTech
Chicago
5 days ago
+47
The Senior Customer Success Manager is responsible first and foremost for the happiness of our customers. As a named Senior Customer Success Manager for our customers you are their lifeline to our organization. For this particular role, we are looking for a self starter who feels at ease taking on a consultative selling approach to drive and secure revenue, as well as mitigating the risk of churn of our client base. You will be able to sell ideas confidently in a fast paced, transactional environment. And will be tasked with keeping things simple, organized and clear – even in the most complex situations – so that we can grow together.

Network Operations Specialist

Outcome Health
Chicago
6 days ago
+15
Responding to customer questions via phone and email. Helping our customers troubleshoot their offline devices. Listening and responding to customer needs for product development. Collaborate with other departments to escalate work when necessary. Clearly document and resolve issues in Salesforce.

Customer Support Specialist

Outcome Health
Chicago
6 days ago
+15
You are a customer service expert that will serve as the face of our mission-driven organization. You’ll partner with our internal teams and members to deliver long-term solutions that will improve the connectivity of our devices to drive impact and action. As the first responder, it is essential that you are proficient at managing competing priorities and resolving issues as efficiently as possible. You have a passion for complex problem solving and thrive in a culture of innovation. You understand that our technology platforms must be connected and fully operational in order to deliver on our mission of activating the best health outcomes for patients. You take ownership of that responsibility every day.

Director of Client Development

Syndigo
Chicago
6 days ago
+27
The Director – Client Development is a leadership role which will require managing others as well as being a subject matter expert in sales & account development with a significant focus on coaching. Reporting to the Vice President of Client Development, this role will lead an account executive team that manages relationships with existing Syndigo clients spanning multiple US industry verticals and are responsible for renewing and growing revenues within their territories.   The Director – Client Development will manage 6-8 quota-carrying individual contributors and will assist with client pursuits in a senior/escalatory manner. 

Technical Solution Manager

Civis Analytics
Chicago
6 days ago
+31
Actively build relationships with business owners, delivery owners, and technical subject matter experts to understand the client’s needs and scope clear product requirements. Write clear, detailed specs and unblock your team so they can execute. Be a strong voice for your team, managing expectations with stakeholders across the company and proactively communicating feature releases. Get your hands dirty with data, developing meaningful business objectives and metrics to measure your team’s progress. Become a domain expert, deeply understanding the market and client challenge to solve real problems with data and technology. Develop and manage against a project plan to complete the work. Help scope and design the project plan. Set priorities for the various workstreams (data science, data engineering, solution architecture, design, engineering, etc.). Work closely with project team to help design sprints. Escalate issues to the Client Lead and Managing Directors as needed. Be a senior point of contact for the client, and work as needed with client users.

Associate Customer Success Manager

Integral Ad Science
Chicago
1 week ago
+49
IAS is looking for the right people to continue our rapid growth. We want to find the people at the start of their careers who can become future leaders in digital advertising. The Associate Customer Success Manager will partner with Sales and Client Services to successfully onboard, retain, and grow clients. The primary focus of this role is to shorten time to value realization, cement strong relationships with key senior level stakeholders, and ultimately achieve renewals for our most valued accounts.

Operations Manager

Freeosk, Inc.
Chicago
1 week ago
+32
Freeosk Inc. is looking for a full-time, Chicago-based Operations Manager to oversee and direct our operational processes by striving to meet and exceed strategic goals and client expectations for our kiosk programming. As Operations Manager, you’ll provide oversight to internal Freeosk employees and external vendors to ensure our operations run smoothly. This position will work collaboratively with various internal teams and work directly with the Leadership team to ensure high levels of execution are maintained across multiple retailers.

Senior CRM Manager

Rewards Network
Chicago
1 week ago
+29
We work alongside our restaurant partners every day, sharing in the ebbs and flows of their business while helping them achieve their dreams. We provide marketing and financing that work with their business and are truly pay-for-performance. We help them increase revenue, traffic, and customer engagement. Importantly, our services do not require the merchant to discount or give away their products.

Manager, Customer Support

DialogTech
Chicago
1 week ago
+47
We are looking for a Manager, Customer Support in our Chicago office to join the DialogTech team. This person will be responsible for leading, directing, motivating, and developing a team of Customer Success Specialists to deliver an extraordinary level of service to DialogTech customers.

PROGRAMMATIC TRADING SPECIALIST

Conversant
Chicago
1 week ago
+48
The Media Delivery team is responsible for operating Conversant’s cutting-edge technology platform, making real-time media investment decisions to drive client campaign performance and returns on ad spend. The team manages multi-million dollar budgets, ensuring that the right message is delivered to the right consumer at the right time. Additionally, this team helps to keep our platform performing at its best by providing requests and feedback to our Product, Engineering, and Media Inventory Acquisition teams. The Media Delivery Specialist role is our entry-level position that will teach the basics of digital media campaign delivery.

CLIENT DEVELOPMENT MANAGER

CLIENT DEVELOPMENT MANAGER

DIRECTOR, CLIENT DEVELOPMENT - RESTAURANTS

CAMPAIGN OPERATIONS MANAGER

DIRECTOR, CLIENT DEVELOPMENT

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Director of IT Engineering and Operations

DialogTech
Chicago
1 week ago
+47
DialogTech is looking for a Director of Infrastructure Engineering and Operations that is passionate about building highly reliable, flexible and scalable systems that support our most meaningful systems. You will build out, and maintain infrastructures that balance 10’s of millions of voice minutes a month and web requests per day.

Telco Technician

DialogTech
Chicago
1 week ago
+47
Monitor and fix telephony by interpreting alarms/logs/etc and drive issues to resolution. Deliver timely ticketing of incoming alerts and associated troubleshooting. Work and advance issues and events internally and externally with various providers/vendors. Provide excellent customer service and technical support to a variety of internal/external clients.

Chief Operating Officer

Popular Pays
Chicago
2 weeks ago
+22
The Role: Popular Pays is seeking a Chief Operating Officer who will drive the execution of company strategy. As COO, you’ll collaborate with other members of the executive team to translate this strategy into actionable goals for each department, helping the company achieve and exceed short term targets while promoting our long term vision. You’ll have the challenging but rewarding task of ensuring we execute on these goals and strategies to

Technical Support Specialist

Outcome Health
Chicago
2 weeks ago
+15
Support all of our digital networks, systems and applications through resolution of end user problems and performs operations tasks for all digital networks and systems. Maintain adequate knowledge of existing hardware and software in use including Linux based systems. Register and configure sites using a digital delivery software package. Answering calls via ACD from field technicians during installation and maintenance calls to verify connectivity on new and trouble resolution on existing sites. Monitor network sites and performing Level 1 troubleshooting procedures including but not limited to calling sites and discussing network configurations with IT managers. Rotating on call responsibilities during non-traditional office hours.

Customer Engagement Specialist

Outcome Health
Chicago
2 weeks ago
+15
The primary responsibility of the Customer Engagement Specialist is communicating directly with customers who are dissatisfied with Outcome Health and/or our products. This includes customers with concerns and issues and even customers who wish to cancel our service for a variety of reasons. The Customer Engagement Specialist views customer issues not just as problems, but as opportunities. Utilizing excellent customer service skills, they will engage our customers to creatively repair and grow their relationship with Outcome Health. On an average call, the Customer Engagement Specialist will ask a series of questions related to the initial complaint or concern, taking notes and asking follow-up questions to gain a complete picture of the issue(s) at hand. This allows the Customer Engagement Specialist to begin devising solutions to support customer engagement and retention. This information will then be summarized and used to make suggestions to upper management on ways to improve our service and products. Some of these solutions will include producing training videos and documents on how our customers can get the most out of our products.

Senior Technical Analyst, Consumer Data & Iden…

Infutor Data Solutions
Chicago
2 weeks ago
+46
As a Senior Technical Analyst, you will be responsible to design, deploy, manage and maintain data ETL jobs within an AWS environment maintaining Infutor’s Identity graph. To be successful in this role you will need a strong understanding of data and Identity management’s concepts as well data warehouse and how technology can solve data issues.

Agile Program Lead

Infutor Data Solutions
Chicago
2 weeks ago
+46
As the Agile Program Lead at Infutor, you will lead our team of Scrum Masters, and guide our organization as we continue to improve our use of Agile Software Development Processes (Scrum and Kanban). We're looking for someone with a deep knowledge of Scrum, Agile and Kanban best practices. You should also have experience coaching others (including leadership) on how to apply those practices to their workflows and daily tasks. You should have experience working across multiple scrum teams and working with Product and Technology teams (Product Owners, Software Development, Data Science and IT groups). Organizationally, you'd be helping bolster our processes by guiding scrum of scrums, daily and iterative rituals and overseeing our backlog in partnership with our various teams.

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