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HR Tech
Chicago Tech Jobs and Startup Jobs
16
Customer Success Manager
Built In
Chicago
featured
+32
Partner with the AM to execute on the operational and product utilization related goals of the Customer.
Create Success Plan by providing user-focused training, onboarding, and engagement.
Partner with the AM on prioritized accounts in order to drive overall customer adoption, enhance customer success, and mitigate customer churn risk.
Work cross functionally with other departments in the company like content writers, event managers, project managers, product team, etc to ensure delivery of customer objectives.
Ensure successful onboarding of new accounts and new users by setting objectives which result in basic product functionality and provide advanced training in order to develop existing users.
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
Identify and provide product education and ongoing onboarding needs through analysis of engagement metrics and drive best practices.
Expedite technical and purchase-related escalations.
Act as a trusted advisor to the end users and key stakeholders to drive product adoption and ensure they leverage the solution to achieve agreed operational priorities, leading to full business value.
Maintain an understanding of Built In products and tech industry knowledge to effectively drive greater customer engagement on the most relevant features/functionality for their specific business needs.
Host regional and segment specific webinar series for end-users to ensure customers are provided with additional education to fully optimize use of Built In Products.
Strategic Sourcing Specialist
The Mom Project
Chicago
featured
+38
Why you?
You are looking for something more from your job. Maybe a bigger problem to solve with both immediate and long term impact, or perhaps you just need a mission you can believe in every day. You are scrappy and collaborative while looking to join a supportive culture with a bias for action. You dig balanced startup life and can wrestle challenges with grace. You love big, interesting problems and bringing solutions to the masses while
VP of Talent Success
The Mom Project
Chicago
featured
+38
Why you?
You are looking for something more from your job. Maybe a bigger problem to solve with both immediate and long term impact, or perhaps you just need a mission you can believe in every day. You are scrappy and collaborative while looking to join a supportive culture with a bias for action. You dig balanced startup life and can wrestle challenges with grace. You love big, interesting problems and bringing solutions to the masses while
Enterprise Talent Acquisition Specialist, Marketin…
Upwork
Chicago
2 days ago
+32
The Enterprise Talent Solutions team at Upwork is helping craft the future of work and we are looking for a dedicated recruiting partner to help grow the talent pool of some of our largest clients. As the Enterprise Talent Acquisition Specialist at Upwork, you will be partnering with Talent Solutions management to grow and evolve the talent base for our Fortune 500 customers. In addition to rolling up your sleeves and recruiting on behalf of Upwork Enterprise clients across numerous verticals, your main focus will be delivering talent offering services in the Marketing and Creative categories. Come join a collaborative, dynamic team that helps grow the business and embodies the company's mission and values.
Client Services Representative
Paylocity
Northwest Suburbs
2 days ago
+31
As a Client Service Representative, you represent Paylocity as the main point of contact for our clients. You communicate with clients daily to provide training, support, issue resolution, and troubleshooting related to payroll, human capital management, time and attendance, and employee engagement tools. Not an expert in the Payroll and HR world? No problem – we provide 5 weeks of paid training to teach you. From training, to your first call and beyond, you will be given the tools and support you need to make a difference for our clients.
Service Consultant
StratEx
Chicago
1 week ago
+21
StratEx is a ground-breaking tech company that offers a variety of HR and Payroll solutions to help empower restaurant/hospitality businesses by simplifying and streamlining their internal processes. The foundation on which we base our wide range of services is our proprietary HRIS software, eStratEx.
Job Responsibilities:
Serve as the first point of contact for all inbound client support e-mails and time-sensitive calls.
Achieve
Strategic Sourcing Specialist
The Mom Project
Chicago
1 week ago
+38
Why you?
You are looking for something more from your job. Maybe a bigger problem to solve with both immediate and long term impact, or perhaps you just need a mission you can believe in every day. You are scrappy and collaborative while looking to join a supportive culture with a bias for action. You dig balanced startup life and can wrestle challenges with grace. You love big, interesting problems and bringing solutions to the masses while
Talent Acquisition Director
Built In
Chicago
1 week ago
+32
Drive operational excellence and compliance and sets high recruitment standards.
Own and implement innovative recruiting strategies that attract diverse, high-quality candidates.
Responsible for the ongoing strategy and development of the employment brand.
Work closely with all hiring managers on headcount planning and process.
Develop varied ways to create talent pipelines, referral generation, events and sourcing campaigns.
Identify and engage passive candidates through the use of our own websites, LinkedIn, Indeed and other contemporary search techniques.
Create job postings, screen resumes, interview candidates, develop and negotiate offers.
Use data and reporting to identify areas of improvement and make recommendations.
Data Extraction and Onboarding Specialist
StratEx
Chicago
1 week ago
+21
Job Title: Data Extraction and Onboarding Specialist
Reports To: Payroll Onboarding Manager
FLSA Status: Non-Exempt
StratEx Partners handles HR and Payroll services for small to mid-sized companies. The Data Extraction and Onboarding Specialist ensures demographic, earnings, taxes, and deduction information is accurately downloaded and converted to a compatible format to be input into the StratEx payroll system.
Job Responsibilities
Community Engagement Manager
Moonrise
Chicago
1 week ago
+19
What is Moonrise?
Moonrise is a digital platform that matches workers who need extra cash to make ends meet with companies that need to fill shifts. We are a social impact startup owned by American Family Insurance. We were built with an ambitious goal: to innovate in a way that would help working families—many of them existing customers of The General, part of the American Family enterprise—that need a financial cushion in case of the
Director of Training and Development
StratEx
Chicago
1 week ago
+21
StratEx is a ground-breaking tech company that offers a variety of HR and Payroll solutions to help empower restaurant/hospitality businesses by simplifying and streamlining their internal processes. The foundation on which we base our wide range of services is our proprietary HRIS software, eStratEx.
At StratEx, we are making a concerted effort to invest in our people. We are hiring a Director of Training and Development to help us build a best
Customer Success Manager
Built In
Chicago
1 week ago
+32
Partner with the AM to execute on the operational and product utilization related goals of the Customer.
Create Success Plan by providing user-focused training, onboarding, and engagement.
Partner with the AM on prioritized accounts in order to drive overall customer adoption, enhance customer success, and mitigate customer churn risk.
Work cross functionally with other departments in the company like content writers, event managers, project managers, product team, etc to ensure delivery of customer objectives.
Ensure successful onboarding of new accounts and new users by setting objectives which result in basic product functionality and provide advanced training in order to develop existing users.
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
Identify and provide product education and ongoing onboarding needs through analysis of engagement metrics and drive best practices.
Expedite technical and purchase-related escalations.
Act as a trusted advisor to the end users and key stakeholders to drive product adoption and ensure they leverage the solution to achieve agreed operational priorities, leading to full business value.
Maintain an understanding of Built In products and tech industry knowledge to effectively drive greater customer engagement on the most relevant features/functionality for their specific business needs.
Host regional and segment specific webinar series for end-users to ensure customers are provided with additional education to fully optimize use of Built In Products.
Office Administrator
Moonrise
Chicago
2 weeks ago
+19
Who are you?
A resourceful, efficient, organized, intrinsically motivated, quick learner who is a “get-it-done” and “laser focused” on attention to details type person. You have a strong interest in startups. You might be looking to break into a career in facilities, or want a job on the ground floor of a growing company. You love checklists, planning, and helping people. You embrace and stay current with technology including: Google Drive
Benefits Administration Service Consultant
StratEx
Chicago
2 weeks ago
+21
StratEx handles HR and Payroll services for small to mid-sized companies. The Service Consultant is crucial to our business as they administer the processes for our managed services offerings, including Ben Admin, COBRA, EDI, and managed payroll. The Service Consultant handles phone calls and emails from clients and supports the team Process Managers on benefits-related projects and tasks with an eye for accuracy and compliance, providing great
Customer Support Specialist
Kazoo
Chicago
2 weeks ago
Acquire a thorough understanding of the YouEarnedIt product and features to provide world class Customer Support.
Accurately and efficiently respond to Customer Support questions and inquiries from users.
Troubleshoot customer issues and escalate bugs to appropriate teams.
Develop tutorials and document processes related to workflow.
Possess a sense of urgency and take ownership of resolving a user's issue from start to end.
Draft clear and concise answers that address the user's problem.
Think creatively and to use the resources available to you to troubleshoot difficult issues.
Translate very technical information for customers.
Client Relationship Manager - Immigration Speciali…
Envoy Global
Chicago
3 weeks ago
+39
This client facing, Client Relationship Manager, Immigration Specialist is responsible for assisting Envoy's clients with a proactive approach to driving solutions to customer issues. Allowing for greater adoption and retention to improve service and growth for our customers.
As the face of our company to our customer(s), you will also embody the mission and culture of Envoy – to make it easier for people to work anywhere in the world. The
Success Project Specialist
StratEx
Chicago
3 weeks ago
+21
StratEx handles HR and Payroll services for small to mid-sized companies. The Success Project Specialist supports the execution of key client initiatives. They work closely with our Client Success Managers as well as directly with clients to set up new, or update current, client projects within our system, troubleshoot client issues, and deliver training to ensure our clients are properly using our software.
Job Responsibilities/Essential
VP of Talent Success
The Mom Project
Chicago
3 weeks ago
+38
Why you?
You are looking for something more from your job. Maybe a bigger problem to solve with both immediate and long term impact, or perhaps you just need a mission you can believe in every day. You are scrappy and collaborative while looking to join a supportive culture with a bias for action. You dig balanced startup life and can wrestle challenges with grace. You love big, interesting problems and bringing solutions to the masses while
Program Manager - Enterprise Staffing Solutions
Upwork
Chicago
3 weeks ago
+32
Enterprise Program Success is responsible for guiding our Enterprise users to desired results, driving regular engagement and adoption on Upwork. The contingent staffing solutions within our small-to-medium sized (SMB) enterprises will be looking to you for strategy, support, and best practices for success. You'll maintain and grow these customer relationships to maximize their business use-cases and return. This role reports to our Manager of Enterprise Program Success and is based in our Chicago, IL headquarters.
