Chicago Tech Jobs and Startup Jobs

51

Customer Success Representative

Tempus
Chicago
21 hours ago
+34
Act as a link between external customers and internal operations, while demonstrating a positive and professional image through phone and e-mail communications with providers and care teams. Successfully manage high volume of client-facing interactions and establish strong rapport with partners. Use problem solving skills to create and offer solutions to customers of varied complexity. Ensure the transmission and delivery of patient reports and testing updates via fax and e-mail. Provide support and education to customers about Tempus products and services. Document all communication and maintain appropriate records and maintain a database of client information. Lead/assist in sample procurement and kit supply ordering. Review and update test requests with ambiguous client information. Work in a team towards group goals regarding client growth and operational efficiency. Provide relevant updates to internal teams-- both Sales, Account Management and more.

Customer Success Team Lead

Receiving and Inventory Coordinator

Pathology Lab Coordinator (Mon - Fri 7:00am- 3:30pm Shift)

Clinical Coordinator

Lab Operations Associate

Lab Assistant for Histology

Site Operations Manager

Team Lead, Reimbursement

Reimbursement Support Specialist

Director, Operations

Director, Strategic Operations

VP of Drug Discovery

Systems Engineer

Executive Administrator

Director of Bioinformatics

Account Associate - Chicago

Sr. Operations Manager

Senior Manager of Commercial Learning and Development

Senior Director, Clinical Integrations

Sample Return Associate

Order Processing Associate

Director Clinical Lab Operations

Customer Success Specialist, Provider

Load 10 more jobs24 jobs at Tempus

Front Desk Administrative Assistant

GoHealth
Chicago
21 hours ago
+39
Do you have a passion for helping others? GoHealth is seeking a hard working Front Desk Admin Assistant to add to its facilities administration team. We are a fast growing company, looking for a one-of-a-kind assistant to give our team the support they need, and act as a vital point person for daily office activities. If you're open to making a 500+ employee Chicago sales center as your own, and you have commercial or property management experience, then join our growing company. 

Manager, IT Infrastructure

Customer Success Manager

HealthJoy
Chicago
1 day ago
+31
Partner with customers through the entire lifecycle including onboarding and training new clients, as well as providing technical support to existing. Build strong relationships with our enterprise customers to ensure they feel empowered to use HealthJoy independently, and are experiencing the value our product can offer. Provide proactive account analysis and identify incremental areas of improvement through NPS scores. Develop & refine company methodology, process and documentation guidelines related to implementation and ongoing customer success. Keep up-to-date on the latest patient/customer support technologies and industry trends to aid in our scaling efforts.

Senior Account Manager

Evive
Chicago
2 days ago
+44
You will act as an advocate for customers and work with internal teams to ensure their needs are understood and satisfied. You will be responsible for timely and successful delivery of customer needs, reporting back on issues, collecting and analyzing data, and improving the overall customer experience. You love building long-lasting, mutually beneficial relationships with customers, and will always strive to find Evive products that best fit the customers organization. As the Senior Account Manager, you will have exceptional communication, technology, and problem-solving skills. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport and maintain a favorable relationship with customers.

Cloud Services Specialist

iManage
Chicago
2 days ago
+44
Entering, maintaining and updating cloud related customer data and contractual details into appropriate systems including Salesforce and Zendesk. Interfacing and providing support to internal iManage teams including Cloud Operations, R&D, Pre-Sales, Sales, Legal and Product Management to ensure successful delivery of the components required for an iManage Cloud implementation. Coordinating schedules with internal resources and partners to ensure successful delivery of cloud implementation in a timely manner. Providing partner support and follow up on inquiries via phone and email on behalf of Cloud Services Manager when needed. Providing project status updates with internal and external stakeholders as needed. Assisting the Cloud Services team globally with various tasks that the team may need. Supporting customer offboarding and decommissioning.

Technical Solution Analyst

Senior Systems Engineer

IT Systems Administrator

Manager, Service Desk

Office Manager

Security Compliance Analyst

Principal Architect

Support Engineer

Load 5 more jobs9 jobs at iManage

Senior Sales Executive (Southeast)

NowPow
Chicago
2 days ago
+25
Reporting to Sales Lead, the Sales Executive is responsible for identifying new business opportunities and developing new customer relationships in their assigned territories. The successful candidate will have experience navigating the complex healthcare landscape and an ability to strategically manage medium to long sales cycles. This person is responsible for building a qualified pipeline and closing profitable business within healthcare enterprises including: IDNs, Health systems, Community Health Centers as well as ACOs, Clinically Integrated Networks and Regional Payors.

Senior Sales Executive (West)

NowPow
Chicago
2 days ago
+25
Reporting to Sales Lead, the Sales Executive is responsible for identifying new business opportunities and developing new customer relationships in their assigned territories. The successful candidate will have experience navigating the complex healthcare landscape and an ability to strategically manage medium to long sales cycles. This person is responsible for building a qualified pipeline and closing profitable business within healthcare enterprises including: IDNs, Health systems, Community Health Centers as well as ACOs, Clinically Integrated Networks and Regional Payors.

Enterprise Customer Success Manager

CancerIQ
Chicago
2 days ago
+26
Manage and be responsible for the economic buyer relationship with each assigned CancerIQ enterprise. Grow the CancerIQ footprint within an enterprise institution. Grow and manage our CancerIQ partnerships. Grow the value of CancerIQ’s customer base via high levels of renewal and account expansion. Lead a renewal process covering planning, forecasting and execution. Ensure the clinical process is aligned with each customer’s business goals through presentations, collaboration and proactive account management. Identify, forecast and successfully close account expansion opportunities (the “expand” of land & expand). Lead the preparation and delivery of quarterly and annual customer business reviews. Analyze data in order to establish definitive ROI delivered by CancerIQ. Constantly evaluate account health using quantitative and qualitative factors, then spring into action to address flagging accounts. Capture and share the “Voice of the Customer”.

Sales Director, Pharmacy Solutions

Lumere
Chicago
3 days ago
+42
The Director will work across Lumere’s functional departments to help define, develop and deliver pharmacy solutions that differentiate Lumere from the competition. S/he must be comfortable acting as a Player-Coach, with a proven record of achievement in helping customers realize success in their medication use analytics across the system and the continuum of care. 

Immigration Specialist

Envoy Global
Chicago
3 days ago
+47
Act as the main point of contact for customers regarding general immigration issues by using a consultative and proactive approach. Assist customers in the onboarding process, ensuring strong data integrity and transfer of cases into our platform and workflow. Manage case onboarding: scanning, case and data review for all cases. Act as a liaison with Global Immigration Associates (Envoy’s immigration partner firm - GIA), to provide our HR customers with the most up to date case information in a timely manner. Monitor data and reports through the Envoy Web App and Salesforce.com and analyze findings to provide value for our customers. Support CRM's across multiple clients, developing and managing customer-facing documents and reports.

Vice President, EAP Market Leader

Rally Health
Chicago
4 days ago
+25
Heavily engaged in supporting the Sales Office across all sales activities including customer presentations; strategy development; pricing and performance guarantees; marketing; and proposal development. Partner with Rally’s EAP product team, which means that the hire must be able to think both critically and creatively, with a growth mindset, so that we can meet the current and future demands of our customers. Play a critical role supporting the Growth Office across sales activities, including customer presentations; pricing and performance guarantees; marketing; proposal development; and operational customization to meet customer needs. Develop the overall strategy for the enterprise EAP services business and align resources to achieve/exceed financial targets. Heavy emphasis on driving bottom-line IOI growth. Conduct ongoing assessment of industry market and internal operating business risks/opportunities and executes strategies to mitigate/capitalize as appropriate.

Registered Nurse Care Manager

VillageMD
Chicago
5 days ago
+36
Actively engage and collaborate with PCP’s and office staff in identifying high-risk patients. Engage with patients in the primary care, acute and post acute settings to provide support to patients as they work toward their healthcare goals. Employ motivational interviewing skills to elicit optimal member engagement/outcome. Perform comprehensive assessments for both physical and psychosocial risk factors that support individual patient needs while identifying and addressing barriers. Communicate assessment findings, care plan goals, interventions and outcomes to PCP, patients and caregivers in a timely manner. Monitor patient’s acute stays, perform post-discharge follow up calls and continuously assess risk of readmissions post-discharge. Identify and support practice needs for structured on-site Care Coordination presence in alignment with program model. Maintain a core understanding of population management as it specifically relates to high risk patients.

Director, Market Entry

Care Coordinator

Director of Real Estate

Technology Risk Analyst

Executive Assistant

Network Engineer

Service Manager

Network Administrator

Director, Physician Network Development

Load 6 more jobs10 jobs at VillageMD

Executive Partner

Lumere
Chicago
5 days ago
+42
As a Senior Account Executive - East Coast you will serve as a consultant to hospital leadership (VP and above) in the assessment and implementation of evidence-based strategic and operational initiatives designed to improve clients’ clinical outcomes and financial well-being. You’ll work closely with our team of account managers and implementation experts to align on strategies for engaging clients, as well as other cross functional teams to drive product enhancements and upsell opportunities. The successful candidate will be an energetic leader with a passion for transforming the current healthcare system as well as a proven track record of building strategic relationships with health system executives. We are looking for trail-blazers excited to build out the Senior Account Executive function and support the growth of our client success business.

Customer Support Manager

Kalderos
Chicago
1 week ago
+28
Kalderos is looking for an experienced Customer Support Manager. In this role you will be accountable for building a strategic customer support model and assisting our leadership team in planning, hiring,  and standing up the customer support function for Kalderos’ products. Also, you will be responsible for leading the customer service activities for Kalderos. This includes responsibility for the daily execution of the customer support processes of order management, account management, incoming call volume  and daily issue resolution as well as the coaching and performance management of their respective team and any relevant third-party vendors.

Technical Operations Engineer

Kalderos
Chicago
1 week ago
+28
Maintain and improve group processes, including support knowledge bases. Communicate process issues to the organization and contribute ideas for process improvements/ innovations. Provide leadership in the selection of appropriate tools, techniques, and methodologies. Assist in building and managing internal software processes. Work closely with department leaders to understand specific business requirements. Solve for business requirements using creative software and internal process solutions. Create reports and metrics and help analyze data. Attend project planning meetings and document projects. Help manage the day-to-day tactical needs of the Sales, Success, and Support teams. Assist in managing our Salesforce instance. Provide regular feedback, coaching, and guidance to team members. Demonstrate enthusiasm, product knowledge, confidence, clear and excellent communication skills. Defuse and resolve conflicts in an acceptable and professional manner. Research and implement best practices. Collaborate effectively with cross-functional teammates.

Infrastructure Engineer

Strata Decision Technology
Chicago
1 week ago
+51
Strata’s Infrastructure Engineers are responsible for building and maintaining the environment for hosting Strata’s SaaS application, StrataJazz. This team handles everything needed to run and scale the SaaS platform: hypervisors, storage, OS instances, metric collection, and alerting working alongside Strata’s Network and Security team. This position will support our SaaS application both on premise and in AWS.

SQL Database Admin

Administrative Associate

Senior Security and Network Engineer

Clinical Development Manager

IDx Technologies
Chicago
1 week ago
+17
IDx is looking for a highly driven, detail-oriented individual to manage our clinical development activities. The Clinical Development Manager will be responsible for clinical study delivery including the planning, management, and reporting of studies in compliance with internal and external quality and regulatory requirements, including Good Clinical Practice (GCP). They will also be responsible for internal testing and ongoing efficacy monitoring of IDx AI devices. Specific functions include:

Clinical Validation Coordinator

IDx Technologies
Chicago
1 week ago
+17
IDx is looking for a highly driven, detail-oriented individual to coordinate our clinical validation activities. The Clinical Validation Coordinator will be responsible for the clinical validation activities of IDx’s medical device AI’s. This includes the planning and management of clinical trial validation for new medical devices, internal testing and ongoing efficacy monitoring of IDx AI devices, and the validation of improvements to existing medical devices, including new clinical trials or studies where applicable. Specific functions include:

Director, Client Success

Lumere
Chicago
1 week ago
+42
We are seeking an experienced and driven Director of Client Success to lead our established account management team across Lumere’s entire portfolio of existing accounts. You’ll work closely with our team of Executive Partners to define and execute strategies to maximize growth, retention, satisfaction, and engagement; and partner with cross-functional leaders to ensure effective execution of the desired strategy at each account.

Senior Systems Administrator

IDx Technologies
Chicago
1 week ago
+17
Creating, testing, modifying, and implementing scripts for automating daily tasks. Maintaining, optimizing, and monitoring secure computer networks on a global scale with multiple locations. Managing core Microsoft technologies like AD and Group Policy,. Assisting in scaling core elements of IT systems in a constantly expanding organization. System administration in Windows and Linux Environments. Maintaining auditable records and inventories and participating in security audits.

Chicago Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Chicago
LOCAL GUIDE
Best Software Engineer Jobs in Chicago
LOCAL GUIDE
Coolest Offices in Chicago Tech
LOCAL GUIDE
Best Sales Jobs in Chicago
LOCAL GUIDE
Best Perks at Chicago Tech Companies
LOCAL GUIDE
Your Guide to Healthtech in Chicago
LOCAL GUIDE
Best Data Science Jobs in Chicago
LOCAL GUIDE
Best Marketing Jobs in Chicago
LOCAL GUIDE
Best Design Jobs in Chicago
LOCAL GUIDE
Best Senior Software Engineer Jobs in Chicago
LOCAL GUIDE
Best Sales Manager Jobs in Chicago
LOCAL GUIDE
Best Account Manager Jobs in Chicago