Chicago Tech Jobs and Startup Jobs

39

Customer Success Rep

Wishbone Club
Chicago
23 hours ago
Role(s) Overview: The customer success rep (CSR) will respond to member and partner questions via phone, e-mail and text.  They will review, log and resolve or escalate member/partner application questions and technical issues with a 3-month goal of reaching 85% first contact resolution. They will also work with the technical, sales and leadership teams to update, create and facilitate improvements to the customer service (member & partner)

Executive Assistant

VillageMD
Chicago
1 day ago
+36
Integral to our business, the Executive Assistant based in Chicago, IL will directly support and partner with our Chief Talent Officer, Chief Operating Officer, and our General Counsel. This individual will manage executive calendars, schedule extensive travel, coordinate meetings and complete expense reports. The Executive Assistant will also provide support by creating, editing and formalizing complex documents and presentations. The position will require the individual to carry out special assignments and detailed requests with minimal supervision to effectively organize and provide operational leverage for our leadership team.

Service Manager

Senior Voice Engineer- Chicago or REMOTE!

Senior Medical Director | Village Medical at Home

Network Administrator

Director, Physician Network Development

Care Coordinator

Registered Nurse Care Manager

Bilingual Social Work Care Manager (Spanish)

Technology Risk Analyst

Load 6 more jobs10 jobs at VillageMD

Director, Client Success

Lumere
Chicago
1 day ago
+42
We are seeking an experienced and driven Director of Client Success to lead our established account management team across Lumere’s entire portfolio of existing accounts. You’ll work closely with our team of Executive Partners to define and execute strategies to maximize growth, retention, satisfaction, and engagement; and partner with cross-functional leaders to ensure effective execution of the desired strategy at each account.

Manager, IT Infrastructure

GoHealth
Chicago
1 day ago
+39
GoHealth is seeking a Manager of IT Support to oversee the team and efforts of well-functioning technical environment and the in-house technical hardware, software and system support. Members of this team work with a variety of equipment and systems including desktops, laptops, network connectivity, and Windows/Mac/Linux software. This is a brand new role reporting into the Director of IT Operations! You will come in with a proactive and eager mind to help drive the actions of rapidly responding to technical issues impacting end users and key business operations. GoHealth has 4 locations (2 in Chicago) and you will be responsible for the oversight of IT Support employees and technical support amongst our overall geographical footprint. Building and maintaining relationships cross-functionally will be important to you and at all levels with the organization.

Manager, IT Support

Strategic Account Manager

Customer Success Manager

Outcome Health
Chicago
1 day ago
+15
The Customer Success Manager (CSM) is part of the Outcome Health Customer Operations team. The objective of this role is to drive adoption of our platform within our customers and act as a trusted advisor to our customers, in order to help them create and achieve objectives and goals for our suite of assets. The CSM serves as a key project manager to assigned accounts, to support effective onboarding and complex implementation of products, services and training to new and existing customers. CSMs partner closely with our Customer Care team to ensure Customers achieve success in the customer experience space in addition to the customer objectives space.

Client Success Partner

Evive
Chicago
3 days ago
+44
Client Success Partner Evive people are game-changers. Evive was founded by two people who wanted to challenge the status quo...and did. More than 11 years later, that spirit still defines our culture. The work we do is redefining how people use their employee benefits, with SaaS-based services that help people to improve their lives and Fortune 1000 enterprises to optimize their benefits investments. We strive every day for the ideal of

Members Services Associate

Evive
Chicago
3 days ago
+44
Member Services Associate Evive people are game-changers. Evive was founded by two people who wanted to challenge the status quo...and did. More than 11 years later, that spirit still defines our culture. The work we do is redefining how people use their employee benefits, with SaaS-based services that help people to improve their lives and Fortune 1000 enterprises to optimize their benefits investments. We strive every day for the ideal of

Information Technology Manager

Prevail Health
Chicago
3 days ago
IT/ Network and System Manager Prevail Health, a digital health Tech Company, is looking for an Information Technology Manager to manage our IT Network and Systems. We are looking for someone who is extremely smart, self-motivated and ready for a challenge.  We are in a time of growth and our customers have high demand for a safe and secure corporate IT infrastructure.  As the Information Technology Manager, you will: * Manage the day to day

Reimbursement Support Specialist

Tempus
Chicago
3 days ago
+34
Passionate about making a difference in the world of cancer genomics? With the advent of genomic sequencing, we can finally decode and process our genetic makeup. We now have more data than ever before but providers don't have the infrastructure or expertise to make sense of this data. We’re on a mission to connect an entire ecosystem to redefine how genomic data is used in clinical settings. We are looking for a Reimbursement Support Specialist

Field Sales Trainer

Director, Operations

Director, Strategic Operations

Accessioning Supervisor

VP of Drug Discovery

Executive Administrator

Systems Engineer

Director of Bioinformatics

Sr. Operations Manager

Senior Manager of Commercial Learning and Development

Senior Operations Analyst

Senior Director, Clinical Integrations

Sample Return Associate

Order Processing Associate

Director Clinical Lab Operations

Customer Success Specialist, Provider

Load 10 more jobs17 jobs at Tempus

Network Operations Specialist

Outcome Health
Chicago
4 days ago
+15
Responding to customer questions via phone and email. Helping our customers troubleshoot their offline devices. Listening and responding to customer needs for product development. Collaborate with other departments to escalate work when necessary. Clearly document and resolve issues in Salesforce.

Customer Support Specialist

Outcome Health
Chicago
4 days ago
+15
You are a customer service expert that will serve as the face of our mission-driven organization. You’ll partner with our internal teams and members to deliver long-term solutions that will improve the connectivity of our devices to drive impact and action. As the first responder, it is essential that you are proficient at managing competing priorities and resolving issues as efficiently as possible. You have a passion for complex problem solving and thrive in a culture of innovation. You understand that our technology platforms must be connected and fully operational in order to deliver on our mission of activating the best health outcomes for patients. You take ownership of that responsibility every day.

Client Support Lead

Lumere
Chicago
4 days ago
+42
As Client Support Lead, you will be responsible for providing white-glove client support to our end-users. You’ll manage customer requests end-to-end, leveraging technical expertise and internal resources to identify user issues and perform appropriate troubleshooting in a timely, friendly manner. You will also monitor client support data and drive opportunities to improve our client support operations and overall user experience. The successful

Account Executive

Turn Technologies, Inc.
Chicago
6 days ago
+16
The Account Executive position at Turn is a true startup sales role.  As the organization’s first, formal sales opening, this person is expected to help scale Turn’s worker screening platform to new partners across 20+ on-demand labor verticals.  In true sales fashion, this is a full-cycle, SaaS sales opportunity responsible for lead generation and prospecting, 1-on-1 and group product demonstrations, facilitating prospect testing, and closing.  The ideal candidate excels in a fast-paced environment and can help evolve a basic sales framework by providing new insights into conversion tactics.

Receptionist/Admin

Outcome Health
Chicago
1 week ago
+15
Intellectually curious, hard-working, organized and detail-oriented individual who has 1-2 years of experience in people-facing and administrative roles. Guest experience is everything, so this individual must take ownership over the positive experience of visitors ranging from candidates to vendors to entrepreneurs and business community.  Prior experience working in a fast-paced environment, having managed multiple deadlines and positively interfaced with a diverse group of team members, is an asset. Must be a creative problem-solver, remain calm under stressful situations and be a cheerful, enthusiastic energy in the office. 

Account Specialist

Camelot Illinois
Chicago
1 week ago
+43
Generate profitable sales by selling solutions that meet the customer's needs by developing and implementing strategies for assigned accounts. Manage the opportunity pipeline effectively, identifying the biggest and most likely opportunities within assigned accounts. Build effective proposals, based on customer needs, consumer insights and the customer's decision criteria. Assists in the delivery of the end to end retailer experience within assigned accounts. Provide feedback and insight based on market and retailer analysis, to ensure that the retail strategy reflects the major market trends. Take accountability for delivering against sales targets. Build strategic relationships with decision makers in assigned accounts. Partnering with field sales leadership to maximize the potential of all assigned accounts.

IT User Support

Camelot Illinois
Chicago
1 week ago
+43
Deliver a high level of customer service to agreed standards. Work with third party suppliers to resolve user issues and queries. Identify and prioritize customer issues that require remedial action, and escalate as required. Act as an ambassador for IT, and support the onboarding of new users. Support the IT team to deliver systems and processes to ISO27001 and WLA standards. Help improve working practices within the corporate IT environment. Support local and remote Illinois user community and provide ‘follow the sun’ support for the extended global organization.

BI Support Analyst

Camelot Illinois
Chicago
1 week ago
+43
The BI Support Analyst is responsible for providing 1st line support for users of our Business Systems. The role will work in a collaborative team environment and be responsible for addressing clients’ BI issues and providing advice and training on BI systems. Success in the role will see you as becoming the technical expert in the solution ensuring that business users from Camelot, the state of Illinois, and our vendors get the maximum value out of our systems. You will quickly address any minor issues and be the conduit for escalation and coordination of fixes to the systems.

Health Concierge

bswift
Chicago
1 week ago
+16
Health Concierge is the face of Aetna to provide targeted, personalized service based on a holistic view of the member, benefits, health information, and through engagement. Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence. Engages, consults and educates members based upon the member’s unique needs, preferences and understanding of Aetna plans, tools and resources to help guide the members along a clear path to care. Utilizes resources to assist customers in understanding components of the Aetna products including claims, accumulators, usage and balances, and cost sharing.

Client Analyst Program

Account Manager

Senior Systems Engineer

Senior Account Manager

Senior Account Manager- Channel Partners

Load 2 more jobs6 jobs at bswift

Sales Development Represesntative

Flare Health
Chicago
1 week ago
Becoming a Sales Development Representative is the first step toward a rewarding career in software startup sales. Flare Health is welcoming driven people who are recent college graduates or are looking to make a career change. As an entry-level SDR, you will have the opportunity to learn about the healthcare tech industry and set the foundation for career advancement. What you will do: Follow our process to research accounts, identify key

Executive Partner

Lumere
Chicago
1 week ago
+42
As a Senior Account Executive - East Coast you will serve as a consultant to hospital leadership (VP and above) in the assessment and implementation of evidence-based strategic and operational initiatives designed to improve clients’ clinical outcomes and financial well-being. You’ll work closely with our team of account managers and implementation experts to align on strategies for engaging clients, as well as other cross functional teams to drive product enhancements and upsell opportunities. The successful candidate will be an energetic leader with a passion for transforming the current healthcare system as well as a proven track record of building strategic relationships with health system executives. We are looking for trail-blazers excited to build out the Senior Account Executive function and support the growth of our client success business.

Chicago Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Chicago
LOCAL GUIDE
Best Software Engineer Jobs in Chicago
LOCAL GUIDE
Coolest Offices in Chicago Tech
LOCAL GUIDE
Best Sales Jobs in Chicago
LOCAL GUIDE
Best Perks at Chicago Tech Companies
LOCAL GUIDE
Your Guide to Healthtech in Chicago
LOCAL GUIDE
Best Data Scientist Jobs in Chicago
LOCAL GUIDE
Best Marketing Jobs in Chicago
LOCAL GUIDE
Best Design Jobs in Chicago
LOCAL GUIDE
Best Senior Software Engineer Jobs in Chicago
LOCAL GUIDE
Best Sales Manager Jobs in Chicago
LOCAL GUIDE
Best Account Manager Jobs in Chicago