Chicago Tech Jobs and Startup Jobs

The Configuration Management Architect has strong technical and programming skills to develop patterns, probes and sensors in order to accurately map out critical services. The Configuration Management Architect provides process recommendations, overall technical architecture governance for the CMDB, and sets the standards for configuration management for the enterprise. As an expert in ServiceNow CMDB, Discovery, and Service Mapping the Configuration management Architect leads work efforts for the Configuration Management team, and ensures that work products adhere to best practices for configuration management.

Senior Consultant, Mergers and Acquisitions (IT) 222 W Adams St, 11th Floor Chicago, Illinois, 60606 United States West Monroe isn’t a start-up consulting firm, but we act like one. From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. What does this mean? It means we seek out the best of the best, and then we challenge them to make us better. Think you’re up to the challenge? Our

bswift is looking for an experienced Director to join our Direct Implementation Team. The primary objective of this position is to manage and inspire bswifts client services team to produce client raves. The Director of Client Services serves as leader to ensure the highest level of quality in our delivery of new client implementations and on ongoing service. 

Plan/execute event details to ensure cohesive results for GRI’s image and brand identity at events. Impeccable customer service – you’ll be interacting with hundreds of Loan Officers across the US to help execute their perfect event. Negotiate with venues, event organizers, contractors, and hotels on agenda and cost proposals until contract completion. Organize leisure outings including offsite tours, group activities, dining and social experiences. Direct the planning/execution of timelines and logistics for each event. Creation of marketing materials and signage consistent with GRI image. Create, maintain and execute event budget within the pre-approved expenditure allotments. Manage multiple events at one time. Creativity! How can this event be cooler, more fun or unique? Assist with onsite activation for large corporate events. Patience and a positive attitude. Our company is rapidly growing so we have a constant influx of new Loan Officer’s; we want to make sure we are here to answer any questions, brainstorm cool event ideas and help them grow their business using our team.

With the advent of genomic sequencing, we can finally decode and process our genetic makeup. We now have more data than ever before but providers don't have the infrastructure or expertise to make sense of said data. Here at Tempus, we believe the greatest promise for the detection and treatment of cancer lies in the deep understanding of molecular activity for disease initiation, progression, and efficacious treatment based on the discovery of unique biomarkers.

Working directly with customers on the implementation, rollout and ongoing support of our Enterprise software. Communicating with Engineering team members, sales and marketing to solve customer issues. Troubleshooting Keeper software and other IT infrastructure. Testing and building cloud-based deployment tools on Amazon AWS, Google Cloud. Creating technical documentation for customers and internal teams.

Provide technical support & oversight for urgent client issues. Manage non-urgent issues, partnering with engineering, account management, technical account management. Advocate for customer by pushing for swift resolutions. Share insights and ideas to continuously improve support processes to ensure customer satisfaction. Partner with Account Team to respond to prospect inquiries. Execute new customer installations. Use your deep STATS product & process knowledge to build exhibits for new customer contracts. Become product experts; drive support training programs for on boarding of support team. Partner with product team and account managers to develop and deliver data feed enhancement announcements to customers. Participate in rotating on-call responsibilities to ensure customer complaints are resolved quickly 24/7/365.

JOIN OUR TEAM NextCapital is seeking a Client Operations Analyst to support senior investment professionals in the management and oversight of the firm's investment management process. The individual fulfilling this position will assist the Service Delivery team in monitoring transactions and advice; support operations, sales and client efforts; coordinate with the portfolio management and Technology groups to ensure quality of the investment

Manages a global team of corporate investigators providing direction and strategies for investigations relating to consumer, customer, and employee fraud, and the misuse of TransUnion’s data, technologies, equipment, and trade secrets. Creates, maintains, and periodically updates policies and procedures to standardize the investigation processes and ensure consistency in compiling evidence, documenting facts and providing direction to the team for next course of action. Assumes responsibility for conducting high-profile, complex, and time-sensitive investigations that present increased financial, regulatory, and reputational risk to the organization. Responsible for the coaching and development of direct reports, including development strategies, career path guidance, identifying areas for improvements, and creating an environment that fosters knowledge sharing. Creates, implements and manages KRIs and KPIs to determine the cost and impact of fraud. Develops and produces robust monthly, quarterly, and annual MIS for inclusion in reports to senior and executive management. Leads the development of a periodic fraud risk assessment, including collaboration with other internal stakeholders to identify and implement enhanced controls to minimize fraud risk. Engages with external fraud, law enforcement and Industry groups to provide thought leadership and strategies for the identification and prevention of fraud. Assist with the continued development, implementation, and optimization of investigative tools and systems. Apply proficient knowledge and understanding of company policies and procedures; federal, state and local regulations pertaining to  credit reporting and related business activities. Provides Senior Level Management with critical investigation updates and makes recommendations on risk mitigation strategies.

Who we are Origami Risk is a wildly successful Enterprise Software as a Service growing at an exceptional rate.  Origami has been consistently ranked the #1 Risk Management Information System (RMIS) in the industry’s most comprehensive studies for the past 5 years. Founded by industry veterans committed to bringing new ideas and advanced features to the RMIS market, Origami Risk’s innovative software is designed with the latest technology and a

As a Team Assistant (Part Time), you will provide support to an agent team lead at Compass, to ensure the team can focus on what they do best. Anticipating the needs of the lead and the team, you resolve operational and administrative issues before they arise. You represent the team, serving as a great first impression and the initial point of contact. You will be responsible for incoming requests, directing emails and calls to appropriate contacts, flow of correspondence, and more.

As our new Operation Specialist II, you will support the shipping needs of customers, sales, and operations teams, and to facilitate the flow of shipments to customers. You have a high attention to detail, and enjoy making sure everything is in perfect order. You have excellent problem-solving abilities, and an enthusiastic attitude that makes you happy to come into work every single day. Finally, you love a challenge and you are ready to take on new obstacles and help build our extraordinary operations team.

Cloud5 Communications connects hotel guests and staff using fast, reliable, user-friendly data and voice communications. The unique combination of hospitality expertise and a holistic technology platform is what sets us apart. And our obsession to deliver excellence at every step in the client relationship is what fuels our growth, allowing us to serve more than 4,000 hotels and touch over 1,000,000 users each day. As the pioneer of high speed

Leverage Numerator's proprietary consumer panel and resulting data to deliver analytic insights to Numerator's strategic customers that drive increased sales and improved marketing effectiveness. Work with lead customers and Numerator's leadership to prototype and pilot new solutions and enhanced capabilities within Numerator's product portfolio. Possess a deep understanding of Numerator solutions and services including their key differentiators versus legacy approaches and competing offerings. Support sales efforts by leading product demonstrations and by participating throughout sales cycles and presentations as a subject matter expert and Numerator solutions guru.  Discover and explore interesting facts about consumer behaviors for presentation in industry forums, articles, whitepapers and blog posts. Travel, as required, to support the above responsibilities.

Launch Coordinator Lisle based automotive website company is seeking an experienced, full-time, self-motivated, team oriented Launch Coordinator. Responsible for developing and maintaining client relationships, managing day-to-day affairs, and ensuring client satisfaction. Qualifications: Must have outstanding written and verbal communication skills Must be detail oriented, organized, and resourceful Must be self-motivated, possess a strong

Account Executive  DEP is seeking an experienced, full-time, motivated, team-oriented Account Representative with outstanding written/verbal communication skills as well as excellent analytical skills, automotive experience is a plus! Responsibilities: Maintaining and building client relationships Train/Educate clients on Dealer eProcess products Staying on top of industry trends Conduct dealer trainings Work closely with various

YOUR ROLE You’ll be the mastermind behind our customers’ success - managing our customers and carriers experience through your relationships and technical expertise. You’ll become an industry expert, partnering with shippers, brokers, and carriers to unify communication in one place - the FourKites platform. You’ll wow them with your quick and flawless execution of our carrier/broker setup process. RESPONSIBILITIES Onboarding carriers to our

The Client Engagement Manager is responsible for leading a portfolio of significant projects for Arity customers ensuring management of risks, issues, resources, financials, communications, interdependencies and expansion opportunities within the portfolio. The Client Engagement Manager is also accountable for working with customers and Arity’s Customer Success Managers to understand the account(s) and tailor the project approach, plan and deliverables accordingly.  The Client Engagement Manager will build strong relationships with the appropriate Project Stakeholders ensuring engagement throughout the life of the project.  Additionally, the Client Engagement Manager will participate in the expansion of existing project work, business development opportunities and client presentations, statement of work development and RFP responses.

The Customer Relationship Manager, Enterprise Specialist, is responsible for assisting Envoy's clients with a proactive approach to driving solutions to customer issues. Allowing for greater adoption and retention to improve service and growth for our customers. As the face of our company to our customer(s), you will also embody the mission and culture of Envoy – to make it easier for people to work anywhere in the world. The ultimate objective

As a Customer Experience Manager, you will have the opportunity to energize not only our Customer Experience Sr. Specialists but also delighting our Diners! In this role you must leverage your exceptional leadership skills to elevate your team by developing and coaching them for success. You will also fully support the delivery of the ultimate customer experience by working with your team to manage diner wait times, resolve both internal and external issues, and assist with diner transactions as needed. You will model excellent customer experience by demonstrating and holding your team accountable for developing expertise and providing the highest levels of professionalism and courtesy to all customers. Additionally, you will utilize a wide range of people and operational management skills to optimize the diner and employee experience and maintain the health of daily and long-term goals.