Chicago Tech Jobs and Startup Jobs

11

Customer Success Analyst

LogicGate
Chicago
18 hours ago
+37
We are seeking an energetic Customer Success Analyst that has a passion for delighting customers by delivering winning solutions and support. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities. This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer adoption and expansion.

Technical Support Specialist

PowerReviews
Chicago
18 hours ago
+38
As a Technical Services Analyst, you will lead the technical relationship for a named set of clients to ensure their success using our SaaS platform, seamlessly partnering with our Account Management and Customer Success teams. This role is a mix of duties including problem solving of SaaS technologies, coordinating internal technical resources, driving projects, and building long-term relationships with clients. 

Head of Client Service, Morningstar Data

Morningstar
Chicago
2 days ago
+45
The Role: The Head of Client Service is a global role responsible for strategy and execution of Service related to Morningstar Data. This role will lead the global data service team and will develop the cross-team and cross functional networks, process rigor and metrics necessary to deliver exceptional customer care and service. This position is located in our Chicago office.

Head of Index Technology

Customer Support Manager

Associate Customer Success Manager

Technical Support Representative

Associate Employee Support Analyst

Senior Client Service Representative

Managing Director, Americas - Morningstar Investment Management

Global Head of Client Service

Chief U.S. Market Strategist

Director – Quality & Transformation

Customer Success Manager

Load 8 more jobs12 jobs at Morningstar

Customer Success Manager

Mastery Logistics Systems
Chicago
6 days ago
+18
Work collaboratively with customers and internal stakeholders through all phases of the customer relationship; engagement, onboarding, implementation, support, & success. Represent the Mastery brand values during all client interactions. Utilize industry experience to create innovative and tailored solutions for Mastery customers. Drive product value, adoption, and user experience through onsite and virtual interactions with Customers. Manage day-to-day tasks and communication with internal and external stakeholders. Represent customer needs and interests to internal stakeholders. Drive the resolution of issues through problem solving, identification of necessary resources, and escalation. Manage customer success through relationship building, product expertise, and problem solving.

Integrations Consultant

Yello
Chicago
1 week ago
+36
Company Description We’ve all had a recruiting experience that stands out, either because it was magical or ‘oh so horrible.’  The technology that recruiting teams use to find, connect with, and advance talent often shapes a candidate’s experience. Yello’s software enables employers to recruit effectively and efficiently. If it excites you to be a part of a team that helps some of the world’s largest brands connect with their talent, then come

Customer Support Specialist

Implementation Consultant

Customer Success Manager (Federal)

Customer Success Manager

Load 1 more jobs5 jobs at Yello

Application Support Specialist

Mastery Logistics Systems
Chicago
1 week ago
+18
Work collaboratively with customers as they transition from project implementation and go-live to active customers. Represent the Mastery brand & values during all client interactions . Diagnose and troubleshoot complex software issues while understanding an external customers business processes within the Logistics industry. Manage a queue of active tickets from customers and route tickets appropriately to ensure customer satisfaction. Identify, communicate and escalate critical issues to appropriate internal and external parties. Monitor software applications, re-set user passwords, establish user permissions, and work with third party vendors and other software related support functions. Troubleshoot software issues and collaborate with software development for remediation. Perform after-hours support as necessary for Mastery customers.

VP, Client Success

PowerReviews
Chicago
1 week ago
+38
In your role as the VP, Customer Success, you will be in a strategic leadership position where you will be responsible for customer health and engagement, driving product adoption leading to business outcomes to secure a successful renewal. You will be bridging the gap between pre and post-sales, as well as building and coaching an incredible team. This position will sit on our leadership team and report directly to the Chief Revenue Officer.

Business Operations Manager

Fast Radius
Chicago
1 week ago
+31
Fast Radius is looking for a Business Operations Manager to join our team. In this position, you will support the leadership team in operationalizing our growth strategy, leading high priority strategic initiatives and building a scalable centralized operating system. With a combination of exceptional problem solving, analytical, project management and communication skills, along with a "get stuff done" mentality, you will play a key role in accelerating Fast Radius growth and impact.

Sr. Customer Success Manager (Sr. CSM)

PowerReviews
Chicago
1 week ago
+35
As a Sr. CSM, you will work with clients to provide measurable results to prove the value and ROI of the client’s investment. Sr. CSMs focus on ensuring clients are adopting products and features while keeping best practices in mind, training on PowerReviews platform and engaging with relevant tools to optimize their UGC program. The Sr. CSM should focus on outcomes defined between the client and CSMs via success plans that are reviewed on a regular cadence. Post-sales, Sr. CSM own the day to day program execution and help to deliver the ROI and value of the product and its impact. Sr. CSM will also focus on building relationships across the organization via adoption/training (brand managers, e-commerce, marketing, social, analytics, customer service, operations and other relevant departments) alongside Account managers to penetrate the account. 

Asia Supplier Sourcing & Operations Manager

Fast Radius
Chicago
2 weeks ago
+31
We're looking for an experienced engineer to work on various application engineering programs, ensuring projects are completed on-time and in an efficient manner. These projects typically involve mechanical design, manufacturing engineering, and product design. The application engineer would be helping the client take physical products from concept to market through the whole process.

Operations Analyst

Codal
Chicago
2 weeks ago
+36
Codal is a user experience design and development agency with a focus on blending an Agile process with the latest technologies. Our clientele has ranged from small business to the Fortune 100, but our philosophy has always remained the same: to empower brand visibility and deliver the most elegant web and mobile solutions possible. What you will do: Proactively identify, manage, and drive efficiency with key operational processes to ensure

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $42,751
Min: $28K
Max: $62K
Operations Associate $50,501
Min: $30K
Max: $85K
Office Manager $53,879
Min: $20K
Max: $102K
Technical Support $58,870
Min: $36K
Max: $123K
Desktop Support $61,841
Min: $45K
Max: $102K
Sales Operations Analyst $66,788
Min: $40K
Max: $150K
Business Analyst $73,798
Min: $35K
Max: $180K
Customer Support Manager $74,166
Min: $37K
Max: $130K
Client Success Manager $79,293
Min: $37K
Max: $151K
Operations Manager $83,842
Min: $41K
Max: $150K
Business Intelligence Analyst $83,996
Min: $45K
Max: $135K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,252
Min: $67K
Max: $135K
Sales Operations Manager $95,537
Min: $70K
Max: $167K
Director of Customer Success $122,477
Min: $70K
Max: $190K
Director of Operations $128,268
Min: $82K
Max: $220K
Vice President of Operations $180,765
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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