Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

23

Remote Customer Experience Agent - Part Time

Arrive
Chicago
19 hours ago
+24
Friendly and personable disposition - you have a friendly, warm voice - even when times get tough! Excellent verbal communication skills. Unflappable: no problem or amount of calls phases you or your quality of work. Keen discernment - think Sherlock meets a Supreme Court Judge. Tech savvy. You can simultaneously manage multiple systems, screens, and tasks. Self motivated. You understand the impact of a highly-satisfied, excited crew of users; you are slightly obsessive-compulsive about grinding away at issues. Bilingual? Huge plus!

Application Support Engineer USA/LATAM

Bringg
Chicago
1 day ago
+26
Resolve product or service problems by clarifying the Customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure a satisfactory resolution. Keep accurate records and document customer service actions and discussions. Analyze statistics and compile accurate reports internally and with our Customers. Build sustainable relationships and trust with our Customers through open and interactive communication. Provide accurate, valid and complete information on the Bringg system and technical issues by using the right methods and tools. Constantly improve customer service performance and procedures.

Technical Project Manager (LATAM)

Bringg
Chicago
1 day ago
+26
Manage the implementation of new use cases, best practices and functionality to expand existing accounts.  Establish and maintain customer satisfaction across named accounts through account planning, proactive client communications, issue remediation and containment, as well as performance measurement. Overall responsible for customer health, growth and satisfaction.  Build and execute an account specific relationship framework, through QBR (onsite/remote) ongoing value proposition and periodic meeting. Leverage your product knowledge and experience to ensure customer receives the up-most value of Bringg's product. Collaborate with Sales to ensure customers' contract renewal. 

NOC Analyst

Echo Global Logistics
Chicago
1 day ago
+15
Positions in this function coordinate the processes and activities that focus on restoring service after an incident occurs. Monitors environment health and the facilitation of high severity incidents to improve the state of service availability and continuity. This function also includes those who operate and monitor computer and peripheral equipment. Coordinates the efforts of all functions to complete scheduled jobs in a timely manner. Documents all problems (hardware, application, facility, etc.) and takes corrective action as required. Interfaces with other departments as required.

Dispatch - 2nd/3rd shift

Carrier Operations Representative

Client Services Coordinator

Systems Engineer

Office Services Coordinator

Business Applications Administrator

Load 3 more jobs7 jobs at Echo Global Logistics

Service Desk Team Lead

Morningstar
Chicago
2 days ago
+18
As the IT Service Desk Team Leader, you will provide first class support to our global colleagues. You will be the primary owner of ticket distribution to our global teams and will provide on-going training to our service desk team in Chicago. You will continually drive the improvement of our service desk for customer service and first-time resolution of ticket requests. This role reports to the IT Service Desk Manager and is based in our Chicago office.

Customer Success Manager

Director, Infrastructure - North America

Head of Sustainability

Manager of IT Operations

Associate Customer Success Manager

Director of Global Customer Success

Senior Client Service Representative

Director of Learning and Development

Director – Quality & Transformation

Client Success Representative

Load 7 more jobs11 jobs at Morningstar

Customer Success Analyst

LogicGate
Chicago
2 days ago
LogicGate is a venture-backed, Chicago-based technology company on a mission.  We believe easy-to-use, flexible technology can alter the trajectory of an organization and improve the lives of its employees. It’s this very spirit that drives us to build and deliver a SaaS platform that brings unprecedented clarity, collaboration, and accountability to our clients’ governance, risk, and compliance (GRC) processes. Join our fast-growing, passionate

Office Coordinator

Bringg
Chicago
2 days ago
+26
The role of office coordinator is to provide administrative support to the company executives and employees. Responsible for organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency.

Administrative Assistant

project44
Chicago
3 days ago
+27
project44 is revolutionizing the freight and logistics industry by applying cutting edge technologies to automate the entire lifecycle of freight shipments including quoting, scheduling, and real-time visibility. project44’s network of APIs is capable of optimizing the shipment lifecycle, empowering companies to deliver the best customer experience possible, and provide up to date data while cutting costs along the way. You will be responsible

Enterprise Customer Success Manager

G2
Chicago
1 week ago
+19
About G2 G2.com is revolutionizing the way businesses discover, buy and manage software and services. More than three million users per month rely on G2 to help them find and buy the best software for their businesses. The platform has 650,000 reviews, and $100M in total funding through our investment partners: IVP, Accel Partners, LinkedIn, Emergence Capital, Pritzker Group, Chicago Ventures, Hyde Park Ventures, industry leaders and founders. Ab

Chief of Staff

Customer Success Operations Associate

Executive Assistant

Market Research Analyst (Cloud)

Load 1 more jobs5 jobs at G2

Executive Assistant to CEO & Office Manager

Fast Radius
Chicago
1 week ago
We are seeking an Office Assistant to come in and bring order to the daily office operations at this high growth start-up. This person will have a lot of opportunity to be involved in a variety of things – from event planning, to managing calendars, to answering the Fast Radius main line, to meeting and greeting customers when they visit, to booking travel. There is a lot of room for growth, and there is a lot of variety in a position like this, allowing for exciting days!

Executive Assistant, CEO & COO

BenchPrep
Chicago
1 week ago
+21
As our Executive Assistant, you’ll be in charge of managing our CEO and COO’s day to day schedules, emails, travel, expenses and countless other tasks. Your role will change on the regular as demands with our clients and needs of our employees change. It will be critical to be ready to react quickly, shift gears as needed, and work with a high level of detail and confidentiality. As our CEO does a lot of client presentations, it’ll be great if you are able to proofread writing and presentations (but not required). While your role would be primarily focused on their BenchPrep work, you may be asked to do personal tasks (up to 40% of your time) from your desk at work.

Vice President, Data & Information Systems

Codal
Chicago
1 week ago
+36
Codal is seeking a Vice President of Data and Information Systems. Based in our Downtown Chicago office and reporting to the CEO, this newly created position is the leader responsible for information technology strategy, and execution, for Codal and its clientele. Building on past successes, this individual provides strategic direction and guidance in the development and implementation of all enterprise-wide solutions and information systems Codal delivers to our clients.  In support of Codal's mission and goals, and working in collaboration with senior leadership, the Vice President of Data and Information Systems directs the development of the overall long range digital strategy and short-term strategy for systems development, hardware acquisition, software development, and integration, including networks, voice/telecommunications equipment and microcomputer applications. Through the assessment of current and future organizational goals, this position proactively responds and provides direction in areas of policy, security, and e-commerce relating directly to information systems to support the growth and success of Codal. The successful candidate will develop and maintain positive working relationships with wide-ranging groups of business and technical staff.

IT Support Engineer

Yello
Chicago
1 week ago
+36
About The Role The IT Support Engineer will work directly with the Yello IT Manager to support the company’s users and information technology systems. This role is responsible for the mission-critical services that keep the business running. The IT support engineer works closely with people and must possess the ability to communicate technical information to users with a varying level of technical experience.  Technical troubleshooting skills

Customer Success Manager

BenchPrep
Chicago
1 week ago
+21
As our growth continues, we are looking to add an experienced, tech-savvy, results-driven Customer Success Manager to our team. As our Customer Success Manager, you will be responsible for managing some of our largest existing enterprise level accounts, taking a consultative and strategic approach to managing our client relationships.You are excited about meaningful interactions with clients and committed to driving product adoption, providing strategic guidance and inspiring client loyalty. You have proven success in account management and a strong history of relationship management and project management.

Insurance Operations Associate

Flexport
Chicago
1 week ago
+25
We're looking for an Insurance Operations Associate to strengthen our client cargo insurance program. You will be the operational horsepower on our insurance team and be responsible for the day-to-day handling of our client insurance program. We're looking for someone who can streamline processes for our clients, vendors, and partners globally - all while making our teams more efficient by driving standardization and efficiencies within the insurance program.

Global Operations Associate

Senior Director, LCL Supply

IT Support Engineer

Compliance Operations Associate

Global Operations Manager

U.S. Trucking Account Manager

Load 3 more jobs7 jobs at Flexport

Customer Support Representative

BenchPrep
Chicago
1 week ago
+21
BenchPrep is looking for a talented Customer Support Representative to join our growing team! As a Client Support Specialist, you are responsible for providing first-touch support to customers via phone and email, creating and maintaining product support resources for our clients and acting as the internal “end user champion.” You are a highly organized go-getter and problem-solver who wants to delight our customers by delivering accurate and quick assistance while maintaining BenchPrep’s professional client service experience.

Arity - Kafka Administrator

Arity
Chicago
1 week ago
+22
Manage large scale multi-nodes Kafka cluster environments residing on AWS. Handle all Kafka environment builds, including design, capacity planning, cluster setup, performance tuning and ongoing monitoring. Perform high-level, day-to-day operational maintenance, support, and upgrades for the Kafka Cluster. Creation of key performance metrics, measuring the utilization, performance and overall health of the cluster. Capacity planning and implementation of new/upgraded hardware and software releases as well as for storage infrastructure. Research and recommend innovative, and where possible, automated approaches for system administration tasks. Ability to closely calibrate with product managers and lead engineers.

Head of Professional Services

project44
Chicago
2 weeks ago
+27
Build-out the Professional Services function with a focus on ensuring customer success and delivery, while balancing a sustainable cost structure. Lead project44’s customer implementation projects from the pre-sales process to completion and take responsibility for the Professional Services and Customer Implementation teams’ delivery. Run operational components including forecasting, utilization, and resource management for PS. Manage team performance against revenue, project schedules, revenue targets, implementation timelines, and team utilization. Partner effectively with sales leaders to expand the sales pipeline and convert prospects to bookings. Partner w/ Product Management to define and productize our professional service offerings. Evangelize best practices by partnering with and educating customers in an effort to become a trusted advisor.

IT Engineer

SpotHero
Chicago
2 weeks ago
+32
SpotHero is seeking an IT Engineer to fully support, configure, test, maintain and upgrade company network services. Our ideal candidate will be able to effectively understand complex systems, develop new processes, and drive efficiency in an extremely fast paced and constantly changing environment. This person will be the go-to person for computer or technical issues our company and it's employees face. 

Quality Inspector

Fast Radius
Chicago
3 weeks ago
We are seeking a Quality Inspector to join the Fast Radius team. This person will be responsible for day-to-day execution within our quality department. You will be responsible for insuring product meets customer and internal quality requirements. Reporting into the Inspection Lead, you will have opportunity to be on the leading edge of part and process qualification with exciting new technologies

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $39,526
Min: $28K
Max: $57K
Office Manager $52,125
Min: $20K
Max: $102K
Operations Associate $52,679
Min: $32K
Max: $85K
Technical Support $56,417
Min: $36K
Max: $98K
Desktop Support $58,100
Min: $45K
Max: $75K
Sales Operations Analyst $59,678
Min: $40K
Max: $85K
Client Success Manager $68,072
Min: $37K
Max: $135K
Business Analyst $70,416
Min: $35K
Max: $124K
Customer Support Manager $72,639
Min: $37K
Max: $130K
Operations Manager $82,697
Min: $41K
Max: $150K
Business Intelligence Analyst $85,474
Min: $45K
Max: $135K
Senior Business Analyst $93,051
Min: $67K
Max: $125K
Sales Operations Manager $94,500
Min: $70K
Max: $167K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Operations $121,290
Min: $80K
Max: $220K
Director of Customer Success $121,500
Min: $70K
Max: $190K
Vice President of Operations $181,654
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $222,971
Min: $135K
Max: $600K

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