Chicago Tech Jobs and Startup Jobs

12

Customer Success Manager

SpotMe
Chicago
1 day ago
+20
We are looking for high-energy Customer Success Managers who will serve as client advocates and enable our customers to create apps by leveraging our platform to its fullest extent. Our Customer Success Managers will drive customer onboarding, maximize adoption, and ensure swift resolution of challenges. This position reports to the VP Customer Success.

Information Security Specialist

Trustmark Companies
North Suburbs
3 days ago
At The Trustmark Companies we help people thrive. We provide products and personalized attention that engage and inspire people to maximize their health potential. We offer employee benefits customized to fit each unique business need or life circumstance. It all revolves around our belief that better health and greater financial security increase overall well-being. And with well-being comes peace of mind. Peace of mind to focus on work and

Disaster Recovery Manager

Trustmark Companies
North Suburbs
3 days ago
At The Trustmark Companies we help people thrive. We provide products and personalized attention that engage and inspire people to maximize their health potential. We offer employee benefits customized to fit each unique business need or life circumstance. It all revolves around our belief that better health and greater financial security increase overall well-being. And with well-being comes peace of mind. Peace of mind to focus on work and

Customer Retention Manager

Cvent | Kapow
Chicago
1 week ago
+25
Assist in identifying problem accounts, work cross-functionally with a team of Account Managers to mitigate the risk of cancellation or future disservice and serve as a point of contact for the customer if they, or the Account Manager, requests escalation internally. Improve the retention rate for Cvent's existing customer base and thus increase revenue impact across Cvent Products. This includes remediating assigned at-risk accounts as well as identifying new revenue generating opportunities within at-risk accounts, when appropriate and relevant. Advise the assigned Account Manager on suggested remediation and next steps and/or work directly with the customer toward a resolution, if appropriate. Customer Retention Managers are expected to develop a complete and unbiased understanding of the escalated account situation and work with the relevant teams to find a solution. Manage the data collected through the At-Risk Account (ARA) program and be prepared to present key feedback to Cvent leadership and department leads. Help coordinate and then ensure consistency across the various teams in terms of policies and processes for handling at-risk customer interaction and escalations.

Senior Client Success Advisor, Business Travel/Tra…

Cvent | Kapow
Chicago
1 week ago
+25
Sr Client Success Advisors serve our clients by guiding the customer's journey in mastering Cvent's software. In this role, you will be responsible for exercising expert-level product knowledge of the Business Transient/Travel product to ensure our clients are able to realize the full benefits of that product. Client Success Advisors will work with an assigned portfolio of customer and spend 70 percent of the day consulting with key contacts moving through various stages of their customer experience. Product review webinars, conducting training sessions and best practice strategy meetings are among the other weekly activities.

IT Administrator

Fast Radius
Chicago
2 weeks ago
We're looking for someone with high energy, curiosity, and focus to lead IT for us. As IT Administrator you will work with our team to oversee and maintain all aspects of our office technology infrastructure. This includes everything from setting up new users to configuring network attached storage.

REINSURANCE MANAGER/SR MANAGER/DIRECTOR

National General
Chicago
1 month ago
+13
Ensure accurate ledgering of all reinsurance contracts including recoverable/payable tracking and payment booking. Monitor reinsurer recoverables, manage collateral provided, and identify any reinsurer collectability concerns. Collaborate with IT to program new reinsurance contracts into the reinsurance reporting system. Lead annual preparation of Schedule F. Regularly compile reinsurance bordereaus and reports, ensuring timely and accurate delivery. Design and implement processes in compliance with auditing standards. Manage relationships with reinsurers and reinsurance brokers. Communicate and collaborate with business partners in other functional areas, including product, finance, accounting, claims, IT, and senior management. Manage Reinsurance Team.

Supplier Specialist Role

Eved
Chicago
1 month ago
As a supplier specialist, you will be a front-line employee working directly with event suppliers. You will have an opportunity to get in on the ground floor of a growing company and learn about Eved's award-winning technology. You will be responsible for the successful onboarding and ongoing relationship management of suppliers in the Eved Supplier Network. You will be responsible for learning about the Eved’s solution from the supplier vantage points. This person will understand and be able to convey the benefits of Eved to suppliers around the global in your local language.

Director of Merchant Services

Eved
Chicago
1 month ago
The Director of Merchant Services role is responsible for leading Eved’s Global Merchant Services team. Eved’s merchant network includes over 7,000 Meeting & Event suppliers around the world who accept payment via EvedPay.   The Director of Merchant Services will manage a team of supplier specialists (located in Chicago and Europe) who are responsible for acquiring new merchants. In addition to managing the team, this person will lead

Supplier Specialist- Intern

Eved
Chicago
2 months ago
As a supplier specialist intern, you will assist front-line employees working directly with event suppliers. You will have an opportunity to do an internship on the ground floor of a growing company and learn about Eved's award-winning technology. You will be responsible for the successful onboarding and ongoing relationship management of suppliers in the Eved Supplier Network. You will be responsible for learning about the Eved’s solution from the supplier vantage points. This person will understand and be able to convey the benefits of Eved to suppliers around the global in your local language.

Director of Customer Success

Eved
Chicago
2 months ago
The Director of Customer Success role will communicate ROI to clients and help clients optimize use of Eved. Clients come first at Eved and the Director of Customer Success is the primary point-of-contact for clients using our SaaS technology solution. This is a senior role that will also be responsible for driving Eved’s Customer Success organization. The Director of Customer Success will establish, evolve, and develop tools and processes to facilitate proactive customer success at Eved. Success in this role depends upon, proactive problem solving, a passion for customer success, strategic thinking, the ability to navigate ambiguity, and a sense of humor.

Product Support Specialist

Eved
Chicago
2 months ago
If you want to get your foot in the door of a growing technology company, this is the position for you! The Product Support Specialist is the main resource for providing support and customer service to Eved’s growing global client community. This individual will possess the knowledge base that covers all capabilities of Eved’s technology solution and is a product expert for functionality questions. The PSS spends a significant time demonstrating Eved and its products to end users, performing trainings to members, and covering support questions on a daily basis.  This individual will also work directly with the Eved Product & Development Teams to resolve complex issues as well as be a key resource for future product enhancements.  This PSS position will be responsible for providing support hours 8:30am - 5:00pm Monday through Friday.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $41,507
Min: $28K
Max: $60K
Operations Associate $52,195
Min: $32K
Max: $85K
Office Manager $52,962
Min: $20K
Max: $102K
Technical Support $55,709
Min: $36K
Max: $98K
Desktop Support $58,868
Min: $45K
Max: $75K
Sales Operations Analyst $61,210
Min: $40K
Max: $100K
Business Analyst $70,594
Min: $35K
Max: $124K
Client Success Manager $70,851
Min: $37K
Max: $140K
Customer Support Manager $71,606
Min: $37K
Max: $130K
Operations Manager $83,292
Min: $41K
Max: $150K
Business Intelligence Analyst $84,270
Min: $45K
Max: $135K
Senior Business Analyst $93,160
Min: $67K
Max: $130K
Marketing Operations Manager $94,783
Min: $50K
Max: $125K
Sales Operations Manager $95,660
Min: $70K
Max: $167K
Director of Customer Success $122,250
Min: $70K
Max: $190K
Director of Operations $126,221
Min: $82K
Max: $220K
Vice President of Operations $180,313
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $226,417
Min: $135K
Max: $600K

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