Chicago Tech Jobs and Startup Jobs

17

Customer Success Manager

Built In
Chicago
22 hours ago
+32
Create and execute against project plans by providing user-focused training, onboarding, and engagement. Drive successful customer onboarding by setting both expectations and objectives that result in a clear, shared partnership plan to define the parameters of the overall relationship. Be a product expert -- guide our customers on how best to use Built In’s products to reach their goals. Partner with account managers to drive customer outcomes. Collaborate with product, content and other internal teams to surface customer feedback.

Customer Success Manager

Spark Hire
Chicago
1 day ago
+24
As a Customer Success Manager, you'll play a key role on our Customer Success team by working hands-on with businesses from all over the world that are excited about the impact Spark Hire will make on their recruiting process. You'll also be joining a service-oriented culture so we're looking for someone who aligns with our "This is Service" mantra!

Senior Client Executive

SilkRoad Technology
Chicago
1 day ago
+45
As a Senior Client Executive with SilkRoad, you will aggressively prospect, develop and manage new accounts and projects, generate sales quotes, and address customer inquiries. Working in a team environment, successful reps will convert prospects into clients within a protected territory by focusing on developing leads from internal marketing campaigns, development of client and partner referrals, and becoming technically knowledgeable about all of the SilkRoad's solutions. You will be highly engaged in business development. We are looking for candidates located in the Chicagoland area.

Immigration Specialist

Envoy Global
Chicago
6 days ago
+47
Act as the main point of contact for customers regarding general immigration issues by using a consultative and proactive approach. Assist customers in the onboarding process, ensuring strong data integrity and transfer of cases into our platform and workflow. Manage case onboarding: scanning, case and data review for all cases. Act as a liaison with Global Immigration Associates (Envoy’s immigration partner firm - GIA), to provide our HR customers with the most up to date case information in a timely manner. Monitor data and reports through the Envoy Web App and Salesforce.com and analyze findings to provide value for our customers. Support CRM's across multiple clients, developing and managing customer-facing documents and reports.

Integrations Consultant

Yello
Chicago
1 week ago
+36
Company Description We’ve all had a recruiting experience that stands out, either because it was magical or ‘oh so horrible.’  The technology that recruiting teams use to find, connect with, and advance talent often shapes a candidate’s experience. Yello’s software enables employers to recruit effectively and efficiently. If it excites you to be a part of a team that helps some of the world’s largest brands connect with their talent, then come

Customer Support Specialist

Implementation Consultant

Customer Success Manager (Federal)

Customer Success Manager

Load 1 more jobs5 jobs at Yello

Major Incident Lead

Paylocity
Northwest Suburbs
1 week ago
+50
The Incident Leader is a critical role in our Technology organization. This key role helps to improve our overall client experience by refining processes to improve incident resolution time. This position acts as the point person during outages and degradation within our environment. This position requires exceptional communication skills, a commitment to exceptional results and a passion for continuous improvement.

Event Coordinator

Client Services Representative

Benefits Client Service Representative

Client Events Manager

Governance, Risk and Compliance Analyst

Client Communications Manager

NetSuite System Administrator

NetSuite Systems Analyst

Director, Channels & Alliances – Insurance Carriers

Security Engineer

Load 7 more jobs11 jobs at Paylocity

Client Success Associate

PerkSpot
Chicago
1 week ago
+39
The primary focus of the Associate Client Success Manager role is to partner closely with departmental resources to oversee accounts and deliver excellent customer service. Associate Client Success Managers will contribute to the successful delivery of our solutions and ensure clients meet their goals and objectives by managing a designated subset of accounts. Associate Client Success Managers are focused on account retention by reinforcing the PerkSpot Value Proposition. 

IT Support Specialist Level 1

Upwork
Chicago
1 week ago
+32
The Upwork Corp IT team is looking for an IT Support Specialist to be responsible for End-User and Audio Visual support. This person will assist with video conferences, internal IT requests, and own challenging projects. The ideal candidate will work well in a fast-paced environment with a high volume of on-going tasks and fast turn-around times. In this direct customer-facing role, top-notch customer service and communication skills are a must while using outstanding troubleshooting skills and logical thinking. The position will be based in San Francisco, collaborating with remote IT Teams in our Santa Clara and Chicago offices.

Client Executive

SilkRoad Technology
Chicago
1 week ago
+45
Our sales team is seeking a Client Executive to develop, maintain and grow new and existing client relationships. The Client Executive will create and execute an annual territory plan to generate new revenue from existing clients and identify and convert prospects into clients. This role will develop leads from direct prospecting, internal marketing campaigns, and development of client and partner referrals.

Business Operations Manager

Fast Radius
Chicago
1 week ago
+31
Fast Radius is looking for a Business Operations Manager to join our team. In this position, you will support the leadership team in operationalizing our growth strategy, leading high priority strategic initiatives and building a scalable centralized operating system. With a combination of exceptional problem solving, analytical, project management and communication skills, along with a "get stuff done" mentality, you will play a key role in accelerating Fast Radius growth and impact.

Manager, Customer Success

Upwork
Chicago
2 weeks ago
+32
The Upwork Sales team brings our contingent staffing solutions to mid-market and large enterprises. As a Manager of Customer Success, you will work the day to day operations of product and services offerings including customer education, expansion, and retention for our high value marketplace customers. You will partner cross-functionally to swiftly resolve customer issues to delight our clients every step of the way. As a leader, you’d be responsible for identifying, training and mentoring a group of Success Professionals with a focus on success and retention of our customers. This role reports to our VP of Enterprise Success and is based in Chicago, IL.

Asia Supplier Sourcing & Operations Manager

Fast Radius
Chicago
2 weeks ago
+31
We're looking for an experienced engineer to work on various application engineering programs, ensuring projects are completed on-time and in an efficient manner. These projects typically involve mechanical design, manufacturing engineering, and product design. The application engineer would be helping the client take physical products from concept to market through the whole process.

Customer Experience and Operations Strategist - Su…

SurePayroll
North Suburbs
3 weeks ago
The Customer Experience and Operations Strategist - SurePayroll, partners cross-functionally to develop and execute a coordinated strategy for customer interactions via live and automated channels across the customer journey. This role researches market trends to proactively identify shifts in customer expectations, new interaction options, and ways to optimize existing channels to deliver a best-in-class customer experience. This position relies heavily on data, research, and team feedback to identify the growing needs of the business and help prioritize initiatives accordingly.

Customer Experience Associate (CX) 

Envoy Global
Chicago
1 month ago
+47
We’re looking for a Customer Experience Associate (CX) to join our Customer Experience team. The Customer Experience Associate knows that every Envoy Global customer is extremely valued and that all interactions with them are treated as such. Reporting into the Customer Experience Manager, you are the voice of Envoy Global, and a knowledge resource for end users. 

Customer Service Advanced Resolution Rep

SurePayroll
Northwest Suburbs
1 month ago
Provide payroll and service expertise to resolve our most complex payroll issues, ensure the accuracy of customer accounts, retain customers and grow partner relationships.

Office Manager

Addison Group
Chicago
1 month ago
Addison Group is searching for an Office Manager to support our corporate office in downtown Chicago. The Office Manager position plays a crucial role in the success of the internal staff within an office. Without the support of the Office Manager, the Recruiters and BDMs are not able to successfully meet with Clients, place Candidates on assignment, or ensure that all necessary legal paperwork is compliant. The successful candidate will

Supervisor, Administrative Support

SurePayroll
North Suburbs
5 months ago
Leads Administrative Assistants and is responsible for directing and overseeing office services, equipment and supplies, reception, vendor and building management relationships, meeting planning and other activities in alignment and compliance with corporate policies, processes and programs. This role ensures all locations are properly maintained and supported to optimize and improve day to day operation of the business. Provides direct administrative support to the manager band or above, and supplemental support to other Senior Team members and employees as needed.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $42,751
Min: $28K
Max: $62K
Operations Associate $50,501
Min: $30K
Max: $85K
Office Manager $53,879
Min: $20K
Max: $102K
Technical Support $58,870
Min: $36K
Max: $123K
Desktop Support $61,841
Min: $45K
Max: $102K
Sales Operations Analyst $66,788
Min: $40K
Max: $150K
Business Analyst $73,798
Min: $35K
Max: $180K
Customer Support Manager $74,166
Min: $37K
Max: $130K
Client Success Manager $79,293
Min: $37K
Max: $151K
Operations Manager $83,842
Min: $41K
Max: $150K
Business Intelligence Analyst $83,996
Min: $45K
Max: $135K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,252
Min: $67K
Max: $135K
Sales Operations Manager $95,537
Min: $70K
Max: $167K
Director of Customer Success $122,477
Min: $70K
Max: $190K
Director of Operations $128,268
Min: $82K
Max: $220K
Vice President of Operations $180,765
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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