Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

12

Remote Customer Experience Agent - Part Time

Arrive
Chicago
8 hours ago
+24
Friendly and personable disposition - you have a friendly, warm voice - even when times get tough! Excellent verbal communication skills. Unflappable: no problem or amount of calls phases you or your quality of work. Keen discernment - think Sherlock meets a Supreme Court Judge. Tech savvy. You can simultaneously manage multiple systems, screens, and tasks. Self motivated. You understand the impact of a highly-satisfied, excited crew of users; you are slightly obsessive-compulsive about grinding away at issues. Bilingual? Huge plus!

NOC Analyst

Echo Global Logistics
Chicago
16 hours ago
+15
Positions in this function coordinate the processes and activities that focus on restoring service after an incident occurs. Monitors environment health and the facilitation of high severity incidents to improve the state of service availability and continuity. This function also includes those who operate and monitor computer and peripheral equipment. Coordinates the efforts of all functions to complete scheduled jobs in a timely manner. Documents all problems (hardware, application, facility, etc.) and takes corrective action as required. Interfaces with other departments as required.

Dispatch - 2nd/3rd shift

Carrier Operations Representative

Client Services Coordinator

Systems Engineer

Office Services Coordinator

Business Applications Administrator

Load 3 more jobs7 jobs at Echo Global Logistics

Administrative Assistant

project44
Chicago
2 days ago
+27
project44 is revolutionizing the freight and logistics industry by applying cutting edge technologies to automate the entire lifecycle of freight shipments including quoting, scheduling, and real-time visibility. project44’s network of APIs is capable of optimizing the shipment lifecycle, empowering companies to deliver the best customer experience possible, and provide up to date data while cutting costs along the way. You will be responsible

Bilingual Music Gear Customer Engagement Specialis…

Reverb
Chicago
6 days ago
+15
Assisting customers with day-to-day needs through email, chat, and phone. Added flexibility and availability to respond to live inquiries from Spanish speaking customers over chat. Handling queue of Spanish specific customer voicemails and emails. Brokering resolution in the event of disputes between buyers and sellers. Leveraging content, self-help articles, Reverb features, and your knowledge of our policies and procedures to recruit new buyers and sellers to the site. Keeping a constant, vigilant eye on all site activity. A myriad of other tasks that come with a startup environment and a rapidly growing business.

Executive Assistant to CEO & Office Manager

Fast Radius
Chicago
1 week ago
We are seeking an Office Assistant to come in and bring order to the daily office operations at this high growth start-up. This person will have a lot of opportunity to be involved in a variety of things – from event planning, to managing calendars, to answering the Fast Radius main line, to meeting and greeting customers when they visit, to booking travel. There is a lot of room for growth, and there is a lot of variety in a position like this, allowing for exciting days!

Music Gear Customer Engagement Specialist

Reverb
Chicago
1 week ago
+15
Reverb.com is looking for a genuine music-gear obsessive to help moderate our rapidly expanding community of musicians. We live for our customers and their success stories, which is why we empower our Customer Engagement Specialists to flex their creative muscles to come up with innovative solutions tailored to our users specific cases. Our customer engagement team supports all users as they buy and sell on the site, arbitrating disputes between different users, and working to prevent fraudulent and suspicious activity. 

Insurance Operations Associate

Flexport
Chicago
1 week ago
+25
We're looking for an Insurance Operations Associate to strengthen our client cargo insurance program. You will be the operational horsepower on our insurance team and be responsible for the day-to-day handling of our client insurance program. We're looking for someone who can streamline processes for our clients, vendors, and partners globally - all while making our teams more efficient by driving standardization and efficiencies within the insurance program.

Global Operations Associate

Senior Director, LCL Supply

IT Support Engineer

Compliance Operations Associate

Global Operations Manager

U.S. Trucking Account Manager

Load 3 more jobs7 jobs at Flexport

Arity - Kafka Administrator

Arity
Chicago
1 week ago
+22
Manage large scale multi-nodes Kafka cluster environments residing on AWS. Handle all Kafka environment builds, including design, capacity planning, cluster setup, performance tuning and ongoing monitoring. Perform high-level, day-to-day operational maintenance, support, and upgrades for the Kafka Cluster. Creation of key performance metrics, measuring the utilization, performance and overall health of the cluster. Capacity planning and implementation of new/upgraded hardware and software releases as well as for storage infrastructure. Research and recommend innovative, and where possible, automated approaches for system administration tasks. Ability to closely calibrate with product managers and lead engineers.

Head of Professional Services

project44
Chicago
2 weeks ago
+27
Build-out the Professional Services function with a focus on ensuring customer success and delivery, while balancing a sustainable cost structure. Lead project44’s customer implementation projects from the pre-sales process to completion and take responsibility for the Professional Services and Customer Implementation teams’ delivery. Run operational components including forecasting, utilization, and resource management for PS. Manage team performance against revenue, project schedules, revenue targets, implementation timelines, and team utilization. Partner effectively with sales leaders to expand the sales pipeline and convert prospects to bookings. Partner w/ Product Management to define and productize our professional service offerings. Evangelize best practices by partnering with and educating customers in an effort to become a trusted advisor.

IT Engineer

SpotHero
Chicago
2 weeks ago
+32
SpotHero is seeking an IT Engineer to fully support, configure, test, maintain and upgrade company network services. Our ideal candidate will be able to effectively understand complex systems, develop new processes, and drive efficiency in an extremely fast paced and constantly changing environment. This person will be the go-to person for computer or technical issues our company and it's employees face. 

Quality Inspector

Fast Radius
Chicago
3 weeks ago
We are seeking a Quality Inspector to join the Fast Radius team. This person will be responsible for day-to-day execution within our quality department. You will be responsible for insuring product meets customer and internal quality requirements. Reporting into the Inspection Lead, you will have opportunity to be on the leading edge of part and process qualification with exciting new technologies

Director of InfoSec

project44
Chicago
3 weeks ago
+27
Build the project plan for obtaining SOC 2 certification and ensure GDPR compliance. Define SOC 2 Scope. Identify necessary Policies, Practices and Controls required. Build out Company Risk Register. Establish the security program including regular security risk reviews, project updates and executive briefings. Work with the revelant teams in the organization to plan, prioritize and implement necessary controls. Research potential solutions to controls and recommend solutions.  Assist with implementing controls when possible. Schedule and coordinate third party security assessements. Manage the preparation of all materials for assessments and the follow up and response. 

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $39,526
Min: $28K
Max: $57K
Office Manager $52,125
Min: $20K
Max: $102K
Operations Associate $52,679
Min: $32K
Max: $85K
Technical Support $56,417
Min: $36K
Max: $98K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $59,678
Min: $40K
Max: $85K
Client Success Manager $68,072
Min: $37K
Max: $135K
Business Analyst $70,416
Min: $35K
Max: $124K
Customer Support Manager $72,639
Min: $37K
Max: $130K
Operations Manager $82,697
Min: $41K
Max: $150K
Business Intelligence Analyst $85,474
Min: $45K
Max: $135K
Senior Business Analyst $93,051
Min: $67K
Max: $125K
Sales Operations Manager $94,500
Min: $70K
Max: $167K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Operations $121,290
Min: $80K
Max: $220K
Director of Customer Success $121,500
Min: $70K
Max: $190K
Vice President of Operations $181,654
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $222,971
Min: $135K
Max: $600K

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