Chicago Tech Jobs and Startup Jobs

27

Systems Engineer

DialogTech
Chicago
14 hours ago
+47
Perform implementation, operational support, maintenance, and optimization of cloud and datacenter infrastructures. Work with your peers to design and build a highly available cloud hosting platform and incorporate the necessary automations and tool configurations that ensure agile and secure consumption. Implement solutions requested by internal customers. Resolve complex problems, build and improve procedures, and facilitate communication. Deploy updates and fixes. Build tools to reduce occurrences of errors and improve customer experience. Perform root cause analysis for production errors. Design procedures for system troubleshooting and maintenance. Deploy software to Cloud computing infrastructure, as well as our datacenter infrastructure, and work with system configuration and deployment automation technologies. Provide mentorship of hosted systems, databases, and network troubleshooting, and provides various technical solutions to the business requirements.

Manager, Customer Support

DialogTech
Chicago
1 day ago
+47
We are looking for a Manager, Customer Support in our Chicago office to join the DialogTech team. This person will be responsible for leading, directing, motivating, and developing a team of Customer Success Specialists to deliver an extraordinary level of service to DialogTech customers.

Customer Success Manager

Mastery Logistics Systems
Chicago
1 day ago
+18
Work collaboratively with customers and internal stakeholders through all phases of the customer relationship; engagement, onboarding, implementation, support, & success. Represent the Mastery brand values during all client interactions. Utilize industry experience to create innovative and tailored solutions for Mastery customers. Drive product value, adoption, and user experience through onsite and virtual interactions with Customers. Manage day-to-day tasks and communication with internal and external stakeholders. Represent customer needs and interests to internal stakeholders. Drive the resolution of issues through problem solving, identification of necessary resources, and escalation. Manage customer success through relationship building, product expertise, and problem solving.

Vice President, IT Operations and Security

Mastery Logistics Systems
North Suburbs
2 days ago
+18
Build and run a world class information security department. Own and support cloud and physical infrastructure components. Manage and direct the teams that deploy and to support technology. Ensure technology is scalable, secured, and accepting of rapid deployments. Other duties as required.

IT Desktop Administrator

Centro
Chicago
2 days ago
+43
The IT Desktop Administrator is a technological Swiss army knife who has a passion not only for creating the perfect golden image and deploying it effortlessly, but also a passion for helping others with even the smallest tech questions. They are regularly called a hero for saving someone’s day or a teacher for helping a teammate with a difficult ticket. When the IT Desktop Admin isn’t tweaking SCCM or helping with the more difficult help desk items, they are collaborating with the rest of the IT team on core projects or tapping into their endless quest for knowledge by researching new technologies that will benefit the entire company. The IT Desktop Admin may not know the answer to everything, but they never give “I don’t know” for an answer.

Integrations Consultant

Yello
Chicago
2 days ago
+36
Company Description We’ve all had a recruiting experience that stands out, either because it was magical or ‘oh so horrible.’  The technology that recruiting teams use to find, connect with, and advance talent often shapes a candidate’s experience. Yello’s software enables employers to recruit effectively and efficiently. If it excites you to be a part of a team that helps some of the world’s largest brands connect with their talent, then come

Customer Support Specialist

Implementation Consultant

Customer Success Manager (Federal)

Customer Success Manager

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Head of Index Technology

Morningstar
Chicago
4 days ago
+45
The Role: The Head of Technology will report to the Managing Director, Index Operations. The selected candidate will take responsibility for the overall planning, execution, and success of technical projects; operating with scale, speed and quality. Working with other key technology and business leaders, the selected individual will establish best engineering practices and influence them through solid design decisions, processes, and tools across the broader engineering organization. The candidate will oversee a team of senior level engineers and will work with other areas in Indexes to constantly evolve our strategy to produce better end user outcomes and relevant offerings in the market. This position is located in our Chicago office.

Customer Support Manager

Associate Customer Success Manager

Technical Support Representative

Associate Employee Support Analyst

Senior Client Service Representative

Senior Customer Support Representative

Managing Director, Americas - Morningstar Investment Management

Global Head of Client Service

Chief U.S. Market Strategist

Director – Quality & Transformation

Customer Success Manager

Load 8 more jobs12 jobs at Morningstar

Application Support Specialist

Mastery Logistics Systems
Chicago
5 days ago
+18
Work collaboratively with customers as they transition from project implementation and go-live to active customers. Represent the Mastery brand & values during all client interactions . Diagnose and troubleshoot complex software issues while understanding an external customers business processes within the Logistics industry. Manage a queue of active tickets from customers and route tickets appropriately to ensure customer satisfaction. Identify, communicate and escalate critical issues to appropriate internal and external parties. Monitor software applications, re-set user passwords, establish user permissions, and work with third party vendors and other software related support functions. Troubleshoot software issues and collaborate with software development for remediation. Perform after-hours support as necessary for Mastery customers.

Customer Success Team Leader (USA)

Bringg
Chicago
5 days ago
+26
Lead a team of Customer Success that is handling a portfolio of clients. Take ownership of your team member and your accounts through the customer life cycle and lead them to growth. Take active ownership to enable renewal of Bringg`s customers. Train and onboard new team members. Focal point for the customer for all project related activities. Contribute to creating scale methodologies, processes, knowledge mapping, onboarding and best practices. Mediate conflicts and mitigate risks.

VP, Client Success

PowerReviews
Chicago
5 days ago
+38
In your role as the VP, Customer Success, you will be in a strategic leadership position where you will be responsible for customer health and engagement, driving product adoption leading to business outcomes to secure a successful renewal. You will be bridging the gap between pre and post-sales, as well as building and coaching an incredible team. This position will sit on our leadership team and report directly to the Chief Revenue Officer.

Telco Technician

DialogTech
Chicago
5 days ago
+47
Monitor and fix telephony by interpreting alarms/logs/etc and drive issues to resolution. Deliver timely ticketing of incoming alerts and associated troubleshooting. Work and advance issues and events internally and externally with various providers/vendors. Provide excellent customer service and technical support to a variety of internal/external clients.

GM, Client Services

The Trade Desk
Chicago
1 week ago
+36
As the GM of Client Services, you are the leader for a given Client Services team unit. You will be responsible for strategy, structure, budgets, people, financial outcomes and overall accountability for meeting goals. You are responsible for the overall quality of service for your team, and will act as the primary coach for day-to-day leaders. 

Sr. Customer Success Manager (Sr. CSM)

PowerReviews
Chicago
1 week ago
+35
As a Sr. CSM, you will work with clients to provide measurable results to prove the value and ROI of the client’s investment. Sr. CSMs focus on ensuring clients are adopting products and features while keeping best practices in mind, training on PowerReviews platform and engaging with relevant tools to optimize their UGC program. The Sr. CSM should focus on outcomes defined between the client and CSMs via success plans that are reviewed on a regular cadence. Post-sales, Sr. CSM own the day to day program execution and help to deliver the ROI and value of the product and its impact. Sr. CSM will also focus on building relationships across the organization via adoption/training (brand managers, e-commerce, marketing, social, analytics, customer service, operations and other relevant departments) alongside Account managers to penetrate the account. 

Client Services Manager

EMX Digital
Chicago
1 week ago
+35
We’re looking for a Client Services Manager based in Chicago to be an integral part of our Client Services Team. CSM’s are the number one point of contact for the client over the duration of the campaign. Ownership and accountability is crucial to nurturing client relationships and providing the best customer service in the industry. You’ll also be working closely with internal teams to ensure the deal points of each campaign are fully communicated and are being met. This is an opportunity to join one of the fastest growing companies in digital video advertising in the US.   

Customer Support Specialist

DialogTech
Chicago
1 week ago
+47
We are looking for a Customer Support Specialist in our Chicago or Cleveland office to join the DialogTech team. This person will be responsible for providing assistance to clients in a variety of areas including technical support, training, and other related areas. You will need to be someone who can achieve success with promptness, thoroughness, and accuracy with every interaction.

Senior Customer Success Manager

DialogTech
Chicago
1 week ago
+47
The Senior Customer Success Manager is responsible first and foremost for the happiness of our customers. As a named Senior Customer Success Manager for our customers you are their lifeline to our organization. For this particular role, we are looking for a self starter who feels at ease taking on a consultative selling approach to drive and secure revenue, as well as mitigating the risk of churn of our client base. You will be able to sell ideas confidently in a fast paced, transactional environment. And will be tasked with keeping things simple, organized and clear – even in the most complex situations – so that we can grow together.

Operations Analyst

Codal
Chicago
1 week ago
+36
Codal is a user experience design and development agency with a focus on blending an Agile process with the latest technologies. Our clientele has ranged from small business to the Fortune 100, but our philosophy has always remained the same: to empower brand visibility and deliver the most elegant web and mobile solutions possible. What you will do: Proactively identify, manage, and drive efficiency with key operational processes to ensure

Operations Manager

Freeosk, Inc.
Chicago
2 weeks ago
+32
Freeosk Inc. is looking for a full-time, Chicago-based Operations Manager to oversee and direct our operational processes by striving to meet and exceed strategic goals and client expectations for our kiosk programming. As Operations Manager, you’ll provide oversight to internal Freeosk employees and external vendors to ensure our operations run smoothly. This position will work collaboratively with various internal teams and work directly with the Leadership team to ensure high levels of execution are maintained across multiple retailers.

PROGRAMMATIC TRADING SPECIALIST

Conversant
Chicago
2 weeks ago
+48
The Media Delivery team is responsible for operating Conversant’s cutting-edge technology platform, making real-time media investment decisions to drive client campaign performance and returns on ad spend. The team manages multi-million dollar budgets, ensuring that the right message is delivered to the right consumer at the right time. Additionally, this team helps to keep our platform performing at its best by providing requests and feedback to our Product, Engineering, and Media Inventory Acquisition teams. The Media Delivery Specialist role is our entry-level position that will teach the basics of digital media campaign delivery.

CLIENT DEVELOPMENT MANAGER

CLIENT DEVELOPMENT MANAGER

DIRECTOR, CLIENT DEVELOPMENT - RESTAURANTS

DIRECTOR, CLIENT DEVELOPMENT

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Chief Operating Officer

Popular Pays
Chicago
3 weeks ago
+22
The Role: Popular Pays is seeking a Chief Operating Officer who will drive the execution of company strategy. As COO, you’ll collaborate with other members of the executive team to translate this strategy into actionable goals for each department, helping the company achieve and exceed short term targets while promoting our long term vision. You’ll have the challenging but rewarding task of ensuring we execute on these goals and strategies to

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $42,751
Min: $28K
Max: $62K
Operations Associate $50,501
Min: $30K
Max: $85K
Office Manager $53,879
Min: $20K
Max: $102K
Technical Support $58,870
Min: $36K
Max: $123K
Desktop Support $61,841
Min: $45K
Max: $102K
Sales Operations Analyst $66,788
Min: $40K
Max: $150K
Business Analyst $73,798
Min: $35K
Max: $180K
Customer Support Manager $74,166
Min: $37K
Max: $130K
Client Success Manager $79,293
Min: $37K
Max: $151K
Business Intelligence Analyst $83,996
Min: $45K
Max: $135K
Operations Manager $84,027
Min: $41K
Max: $150K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,252
Min: $67K
Max: $135K
Sales Operations Manager $95,537
Min: $70K
Max: $167K
Director of Customer Success $122,477
Min: $70K
Max: $190K
Director of Operations $128,268
Min: $82K
Max: $220K
Vice President of Operations $180,765
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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