Chicago Tech Jobs and Startup Jobs

86

Application Support Specialist

OneSpan
Chicago
3 hours ago
+19
Customer focus on Key Account Management. Become a cyber-security Subject Matter Expert (SME). Investigate and diagnose tickets to obtain customer satisfaction . Document troubleshooting steps and resolution details. Create and submit knowledge articles. Verify resolution with end-users and resolve assigned tickets. Proactively escalate tickets at risk of breaching Service Level Agreement/Operational Level Agreement to the Incident Manager. Escalate & prioritize unresolved Incidents to 3rd line. Attend troubleshooting calls .

GM, Client Services

The Trade Desk
Chicago
15 hours ago
+36
As the GM of Client Services, you are the leader for a given Client Services team unit. You will be responsible for strategy, structure, budgets, people, financial outcomes and overall accountability for meeting goals. You are responsible for the overall quality of service for your team, and will act as the primary coach for day-to-day leaders. 

Business Operations Manager

Fast Radius
Chicago
15 hours ago
+31
Fast Radius is looking for a Business Operations Manager to join our team. In this position, you will support the leadership team in operationalizing our growth strategy, leading high priority strategic initiatives and building a scalable centralized operating system. With a combination of exceptional problem solving, analytical, project management and communication skills, along with a "get stuff done" mentality, you will play a key role in accelerating Fast Radius growth and impact.

Video Systems Engineer

Motorola Solutions
Chicago
15 hours ago
+48
The Video Systems Engineer will responsible for designing and implementing complex video surveillance solutions including, Video Management Systems, PSIMs, IP Surveillance Cameras, IP networks, Servers, Access Control, Client Workstations, Storage(NVR, NAS, SAN, Edge), Hardwired and Fiber Communication Systems, and RF wireless communications(Point to Point Microwave, Point to Multipoint, and Mesh topologies).

Information Security Data Analyst

Oracle Enterprise Architect

Operations and Production Coordinator

IT Business Analyst - Finance Applications

Sr. IT Business Analyst - Oracle ERP

Senior Network & Telecom Services Manager

eCommerce IT Tech Lead

DevOps Database Administrator

Americas Service Quality Manager (Global Risk Manager)

IT Business Analysis

Oracle EBS Business Systems Analyst

Sr Mgr Customer Success

Load 9 more jobs13 jobs at Motorola Solutions

Support Engineer

Kenna Security
Chicago
14 hours ago
+32
Triaging, prioritizing, and responding to support inquiries from our customers. Working with other support engineers to diagnose and troubleshoot customer issues. Working closely with Customer Success to ensure high levels of customer satisfaction. Learning basic database querying and scripting used for troubleshooting. Creating technical documentation that helps customers learn our to use our platform and allows for self-service resolution of common issues.

Production Support (Seasonal)

Jellyvision
Chicago
15 hours ago
+42
We’re looking for a select group of seasonal staffers to help our ALEX team deliver perfect, customized versions of our software to our awesome customers. Seasonal Production Support staff works to make sure that our existing content is presented as perfectly as possible, rather than producing brand-new creative work.  

Senior Manager, Outsourced Solutions

Upwork
Chicago
1 day ago
+32
Partner with the Enterprise Sales teams to develop proposed business cases. Scope projects, create cost estimates, operational processes, delivery schedules, and define logistics. Partner with Finance and accounting to create and validate pricing, facilitate prompt invoicing, payments, financial reporting, and program P&L. Develop strong internal partnerships with cross-functional teams - Sales, Product, Billing, Analytics, Solutions, Legal. Scope program personnel requirements and drive future policy. Oversee a team of PM’s to deliver program business results and deliverables. Partner with the Enterprise talent organization to staff projects.

Senior Systems Engineer

iManage
Chicago
1 day ago
+44
You will play a key role as a part of our global IT organization in designing, installing, administering, and optimizing the network. This includes maintaining high performance of business applications, ensuring the availability of client/server applications, configuring new implementations, and developing processes for ongoing management of the network environment. In addition, you will be responsible for the operations and support of the server and infrastructure environment of iManage. You will perform all tasks associated with supporting storage, virtualization, and server systems including standardization, software distribution, troubleshooting, patching, etc.

IT Systems Administrator

Manager, Service Desk

Office Manager

Security Compliance Analyst

Principal Architect

Support Engineer

Cloud Services Specialist

Load 4 more jobs8 jobs at iManage

Manager, Clinical Innovation

VillageMD
Chicago
1 day ago
+36
Reporting to the Senior Director of Operations, you will be responsible for developing and executing an operational implementation framework for established and planned clinical protocols across the enterprise. Working closely with clinical leadership, you will be responsible for developing and aligning an operational strategy to support the effective rollout of clinical best practices across markets. In this role, you will serve as the subject matter expert for market operating teams and will be responsible for supporting markets with the appropriate tools and resources to effectively implement clinical innovations.

Care Coordinator

Director, Market Entry

Technology Risk Analyst

Network Administrator

Director, Physician Network Development

Manager, Market Entry

Load 3 more jobs7 jobs at VillageMD

Sales Director, Pharmacy Solutions

Lumere
Chicago
1 day ago
+42
The Director will work across Lumere’s functional departments to help define, develop and deliver pharmacy solutions that differentiate Lumere from the competition. S/he must be comfortable acting as a Player-Coach, with a proven record of achievement in helping customers realize success in their medication use analytics across the system and the continuum of care. 

Senior Analyst, Information Security Compliance

Civis Analytics
Chicago
1 day ago
+32
Civis is looking for a highly motivated information security compliance analyst to join our legal, compliance, and security team to help manage our numerous security compliance initiatives. In this role, you will work on the cutting edge of the information age, tackle complex compliance issues, and help shape compliance strategy for a fast-growing company at the intersection of technology and data science. This position reports to our Director of Compliance and is located in our Chicago headquarters.

NOC Technician - Day Shift

Vail Systems, Inc.
Chicago
1 day ago
+27
Vail is seeking a Network Operations Center (NOC) technician to provide system and network operations support in a 24x7 NOC. The NOC plays a key role in maintaining a highly available voice platform and network spanning multiple sites and consisting of 2000+ nodes. Working at the NOC gives you the opportunity to get familiar with monitoring, managing, and trouble-shooting issues in a carrier-grade hosting environments running sophisticated VoIP platforms that deliver cutting-edge solutions to large enterprise customers. Working alongside teams of systems integrators, network engineers, software developers you'll learn more about all of these areas and have the opportunity to advance in a variety of directions.

Product Support Specialist

ActiveCampaign
Chicago
1 day ago
+56
We are seeking candidates who truly enjoy working with small and medium-sized customers and help them understand how the ActiveCampaign platform and tools can help them propel their business forward. If you are a problem-solver with a technical depth and a customer-first mentality, the motivation to take the initiative to own and resolve customer issues to help them leverage their use of our products for maximum impact, are highly curious and love the intersection of technology and marketing, we'd love to talk to you.

Senior Network Engineer

Support Engineer

Full Time Support Specialist

Chowly Inc.
Chicago
2 days ago
+24
Do you thrive in a fast-paced, high-growth environment?  As a full-time Customer Service Representative in our Chicago Loop office, you will work directly with restaurant owners by troubleshooting issues via phone and support ticketing system. We are looking for an employee with a  detail oriented, patient, and solution oriented mindset who can thrive in an ever changing environment.

Senior Customer Success Manager – Enterprise East

DocuSign
Chicago
2 days ago
+44
The Senior, Customer Success Manager (CSM) is a high-energy strategy-focused customer advisor responsible for a portfolio of selected strategic and enterprise companies, driving return on our customers’ investment in the DocuSign Agreement Cloud and unlocking further modernization across their system of agreement. The CSM will define, develop and execute effective customer adoption and success strategies. The CSM is able to discuss and advise on core functionality and features beyond the fundamentals, and the art of what is possible. Working with resources across the Customer Success organization and DocuSign, the CSM helps customers realize business results by serving as the post-sale conduit for our customers.

Senior Customer Success Manager – Enterprise East

Sr. Customer Success Manager – Healthcare Life Sciences

Senior, Technical Customer Support Manager

Regional Vice President, Enterprise Sales - Telecom, Media & Utilities (TMU)

Senior Manager, Enterprise Customer Success Management, Telecom, Media & Utilities

Network Engineer

Regional Vice President, CLM

Customer Success Manager – Enterprise Central

Regional Vice President, Vertical Markets

Load 6 more jobs10 jobs at DocuSign

Director, RelativityOne Operations

Relativity
Chicago
2 days ago
+54
The Director, RelativityOne Operations manages key functions in the Service Delivery team, including the RelativityOne Operations Center, Site Reliability Engineering, ITIL Processes, and RelativityOne Customer Support. This position leads and sets the strategic direction for each individual team, designing best practices and driving continuous improvements. The Director, RelativityOne Operations works closely with the OC and Engineering leadership to help drive the company's strategic direction, ensure close collaboration and determine how RelativityOne Operations fits into the vision for the broader organization. 

Technical Support Specialist 20-0111

Business Process Associate 19-0854

Technical Support Specialist 20-0139

RelativityOne Weekend Operations Manager-20-0239

Manager, Customer Success Management 20-0216

Load 2 more jobs6 jobs at Relativity

Senior Account Manager

bswift
Chicago
2 days ago
+16
Achieves individual cross sell, growth/retention targets and customer satisfaction levels.Creates collaborative partnerships with sales to develop a comprehensive growth strategy for assigned book of business that is aligned with customer’s objectives, financial position and employee benefit strategy while providing cross-sell opportunities and profitable revenue and growth to Aetna.Executes tactical components of the account team’s business plan for each customer.Demonstrates proactive ability to diagnose and fix root cause drivers of service problems.Develops and manages service plans in the most proactive and strategic manner possible, and finds new and innovate ways to show customers the value of the products and services they have purchased.Proactively identifies potential service issues and takes steps to resolve those service issues that arise.May leads and mentor account managers to resolve simple and complex issues and develop solutions proactively.Takes the lead on management of the integration of client’s and Aetna’s internal organizations, with full responsibility for ensuring a smooth installation that will be a building block to gaining the trust of key client personnel.Educates customer on Aetna specific policies, product information, and procedures as well as industry issues and related current topics.

Bilingual Health Concierge

Account Manager

Client Relationship Manager

EDI Account Manager

Client Analyst Program

Director

Associate Director

Load 4 more jobs8 jobs at bswift

Customer Support Specialist

Spark Hire
Chicago
3 days ago
+24
We’re looking for a passionate Customer Support Specialist who will be a key member of our technical support department. As a Customer Support Specialist at Spark Hire, you’ll be working with users in over 100 countries (millions of videos are completed on Spark Hire each year). Your primary goal is to provide exceptional customer service so our users can troubleshoot problems, get the answers to their questions, and successfully accomplish what they’re trying to do on Spark Hire. You'll also be a big part of our quality assurance testing efforts to ensure all of our product releases are bug-free!

Customer Success Engineer

Hologram, Inc.
Chicago
3 days ago
+24
As a Customer Success Engineer, you will be responsible for helping customers succeed with Hologram from first contact to full fleet deployment. You will be the Hologram technical lead and will work to maintain the highest levels of customer happiness by working hand-in-hand with customers to scope, diagnose, and debug technical challenges. This role requires working with our wide array of customers to understand their technical and business requirements and help deliver a Hologram solution for each use case. As an early customer success hire, you'll work closely with the Director of Sales to craft our customer success strategies.

Customer Success Manager

Hologram, Inc.
Chicago
3 days ago
+24
It’s with that in mind that Hologram is looking for an Account Manager to join our team. This individual will be responsible for the management of our largest customers. This position will have a direct impact on our success by providing our customers with a strong main point of contact. This role will be a blend of managing customer relationships to understand all of their current needs and how Hologram can continue to grow with them into the future. We are seeking driven, service and sales minded individuals that are looking for an opportunity to join a high-growth startup, and will be rewarded for performance with uncapped growth opportunity. This will be the first Account Manager to join our team, hence this person will be providing critical feedback to what is working and what isn't. They will also work closely with leadership to help develop our customer success process and philosophy.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $43,029
Min: $28K
Max: $62K
Operations Associate $50,240
Min: $30K
Max: $85K
Office Manager $53,879
Min: $20K
Max: $102K
Technical Support $58,742
Min: $36K
Max: $123K
Desktop Support $61,841
Min: $45K
Max: $102K
Sales Operations Analyst $66,788
Min: $40K
Max: $150K
Business Analyst $73,419
Min: $35K
Max: $180K
Customer Support Manager $74,166
Min: $37K
Max: $130K
Client Success Manager $78,691
Min: $37K
Max: $151K
Operations Manager $83,842
Min: $41K
Max: $150K
Business Intelligence Analyst $83,996
Min: $45K
Max: $135K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,319
Min: $67K
Max: $135K
Sales Operations Manager $96,482
Min: $70K
Max: $167K
Director of Customer Success $122,477
Min: $70K
Max: $190K
Director of Operations $128,692
Min: $82K
Max: $220K
Vice President of Operations $181,833
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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