Chicago Tech Jobs and Startup Jobs

62

Area Supervisor

DoorDash
Chicago
6 hours ago
+40
Training and coaching. Make sure new associates are set up for success and work safely and productively. Assess associate work performance and provide detailed feedback. Build an amazing work culture. Process Improvement. Build scalable solutions to improve our overall business. Contribute ideas to improve our quality and customer experience. You’ll do whatever it takes to delight our customers with a high-quality experience. Delight Customers. Make sure customer’s orders get delivered smoothly, communicate with customers when issues arise and make sure Dasher pickups go smoothly. 

Full Time Support Specialist

Chowly Inc.
Chicago
8 hours ago
+24
Do you thrive in a fast-paced, high-growth environment?  As a full-time Customer Service Representative in our Chicago Loop office, you will work directly with restaurant owners by troubleshooting issues via phone and support ticketing system. We are looking for an employee with a  detail oriented, patient, and solution oriented mindset who can thrive in an ever changing environment.

Senior Customer Success Manager – Enterprise East

DocuSign
Chicago
19 hours ago
+44
The Senior, Customer Success Manager (CSM) is a high-energy strategy-focused customer advisor responsible for a portfolio of selected strategic and enterprise companies, driving return on our customers’ investment in the DocuSign Agreement Cloud and unlocking further modernization across their system of agreement. The CSM will define, develop and execute effective customer adoption and success strategies. The CSM is able to discuss and advise on core functionality and features beyond the fundamentals, and the art of what is possible. Working with resources across the Customer Success organization and DocuSign, the CSM helps customers realize business results by serving as the post-sale conduit for our customers.

Senior Customer Success Manager – Enterprise East

Sr. Customer Success Manager – Healthcare Life Sciences

Senior, Technical Customer Support Manager

Regional Vice President, Enterprise Sales - Telecom, Media & Utilities (TMU)

Senior Manager, Enterprise Customer Success Management, Telecom, Media & Utilities

Network Engineer

Regional Vice President, CLM

Customer Success Manager – Enterprise Central

Regional Vice President, Vertical Markets

Load 6 more jobs10 jobs at DocuSign

Solution Architect – Rx and Healthcare Platform

Walgreens
North Suburbs
1 day ago
+35
This role will review, advise and design on standard software and system options, risk, cost versus benefit, and impact on the business initiatives. Develops and documents frameworks for integration and implementation in alignment to technical standards. Assists in the architecture governance processes and provides technical guidance to project teams areas as appropriate. This role is also responsible for tracking industry trends and maintaining the knowledge of new technologies to better serve business and technical needs.

IT Manager, Retail Rx

Manager IT – Rx Dev Compliance

IT Manager - Dev 340B

IT Manager- 340B IT Operations

Manager IT – Rx Dev eRx Intake

IT Manager

IT Manager, Cross-Platform Run Ops

Senior Manager IT, Pharmacy Renewal - DevOps Engineering

Chief Client Lead - Rx Renewal

Senior Manager IT - Service Management

Load 7 more jobs11 jobs at Walgreens

Desktop Support Admin I

CSG
Chicago
1 day ago
+32
The Desktop Support Admin I provides both remote and on-site technical support at the desktop level to CSG's internal employees. With the IT industry constantly evolving, we are looking for someone who keeps up with industry changes and updates his/her skills to remain relevant. Must take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams when necessary. Will document all trouble tickets with clear, concise explanations in a timely manner ensuring adherence to department policies and procedures. 

Design Studio Director

Rightpoint
Chicago
1 day ago
+40
We are looking for a Design Director of our Design Studio in either the Chicago or Boston office. As the Design Studio Director, you will lead the studio nationally as well as support key business-development pursuits and accounts. Your background should include progressive experience in a Design/Creative Production Studio or Managed Services delivering work that includes visual design, user experience, and content design with all aspects of it within the modern digital landscape. You are an expert at recognizing and fostering great work and talent, you develop and nurture ideas, and collaborate across disciplines with ease. You are a true change agent and seek out new ways to strengthen the organization as a whole by constantly exploring ways to innovate around design, content, and delivery. You can understand and articulate various perspectives on Design Studio offerings and how it ties to the greater offering throughout the agency to different audiences as well as in collaboration with cross-functional leadership teams to identify opportunities to drive business value.

Success Architect

ServiceNow
Chicago
1 day ago
+47
The Customer Outcomes Success Architect will be responsible for developing and maintaining C-level executive relationships and relationship management across 2-3 clients. The over-riding objective for the Success Architect will be to drive Customer Outcomes at these managed clients leading to client’s product adoption, renewals, and expansion of ServiceNow offerings with the clients. An ideal candidate will have a achieved a senior level position and successful track record in management consulting, (professional services firms), focused on technology and organizational transformation.  They will have demonstrated the ability to become a trusted advisor to C-level client leaders and facilitate customer success from strategic planning functions including business value identification, road mapping, as well as advising and defining successful execution strategies including governance frameworks and managing large enterprise programs.

Senior Business Continuity Professional

Ensono
Chicago
2 days ago
+38
Business Continuity Professionals manage BCDR services and act as a resource on IT projects to ensure appropriate impact analysis is conducted, data recovery requirements are defined, and disaster recovery procedures are documented. They work closely with senior management to oversee and assist with the Corporate BCDR Program initiatives to include but not limited to Risk Analysis, BIA, Business strategies, Crisis Management, Plan development and maintenance, Recovery exercise, Crisis Communications and awareness and training while working with third party vendors and external agencies to coordinate the proper response and compliance with applicable statutes and regulations.

Manager, Information Technology

zOS Expert Systems Programmer

Sr CICS Systems Programmer

zOS SR Systems Programmer

Manager, IT Business Solutions

Senior Mainframe DB2 Physical Systems Programmer

Director, Global Capacity Management (Mainframe/Distributed Systems)

Client Partner

MQ System Programmer

Load 6 more jobs10 jobs at Ensono

Operations Associate

DoorDash
Chicago
2 days ago
+40
Training and coaching. Make sure new associates are set up for success and work safely and productively. Assess associate work performance and provide detailed feedback. Build an amazing work culture. Assist with day-to-day tasks. Receive product from partners, place product in appropriate locations, prepare orders, help clean and organize work areas. You’ll do whatever it takes to delight our customers with a high-quality experience. Delight Customers. Make sure customer’s orders get delivered smoothly by maintaining menus and systems, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.  Facility Management. Open and close the facility, monitor supplier deliveries, manage regular cleaning and maintenance schedules. Acquire ServSafe food handling card to ensure healthy and safe food handling processes are being followed.  Help improve operations.  Contribute ideas to improve our quality and customer experienc

Customer Engagement Specialist

Outcome Health
Chicago
2 days ago
+15
The primary responsibility of the Customer Engagement Specialist is communicating directly with customers who are dissatisfied with Outcome Health and/or our products. This includes customers with concerns and issues and even customers who wish to cancel our service for a variety of reasons. The Customer Engagement Specialist views customer issues not just as problems, but as opportunities. Utilizing excellent customer service skills, they will engage our customers to creatively repair and grow their relationship with Outcome Health. On an average call, the Customer Engagement Specialist will ask a series of questions related to the initial complaint or concern, taking notes and asking follow-up questions to gain a complete picture of the issue(s) at hand. This allows the Customer Engagement Specialist to begin devising solutions to support customer engagement and retention. This information will then be summarized and used to make suggestions to upper management on ways to improve our service and products. Some of these solutions will include producing training videos and documents on how our customers can get the most out of our products.

Customer Support Specialist

Outcome Health
Chicago
2 days ago
+15
You are a customer service expert that will serve as the face of our mission-driven organization. You’ll partner with our internal teams and members to deliver long-term solutions that will improve the connectivity of our devices to drive impact and action. As the first responder, it is essential that you are proficient at managing competing priorities and resolving issues as efficiently as possible. You have a passion for complex problem solving and thrive in a culture of innovation. You understand that our technology platforms must be connected and fully operational in order to deliver on our mission of activating the best health outcomes for patients. You take ownership of that responsibility every day.

Network Operations Specialist

Outcome Health
Chicago
2 days ago
+15
Responding to customer questions via phone and email. Helping our customers troubleshoot their offline devices. Listening and responding to customer needs for product development. Collaborate with other departments to escalate work when necessary. Clearly document and resolve issues in Salesforce.

Sr. Network Engineer I-III for Professional Servic…

Entara
Chicago
3 days ago
+20
Professional Services Sr. Network Engineers are primarily responsible for specifying and implementing network solutions for Entara’s clients, and for ensuring the stability and performance of client networks. Sr. Network Engineers also act as an advanced escalation tier, providing support for incidents and issues escalated from the Managed Services team. They are focused on project development, design, and delivery. While they primarily work on improvement measures for current clients, their expertise is utilized in the pre-sales and on-boarding processes to lend a strategic, technical voice to new client relationships.

Director, Client Success

Lumere
Chicago
3 days ago
+42
We are seeking an experienced and driven Director of Client Success to lead our established account management team across Lumere’s entire portfolio of existing accounts. You’ll work closely with our team of Executive Partners to define and execute strategies to maximize growth, retention, satisfaction, and engagement; and partner with cross-functional leaders to ensure effective execution of the desired strategy at each account.

Client Executive

SilkRoad Technology
Chicago
3 days ago
+45
Our sales team is seeking a Client Executive to develop, maintain and grow new and existing client relationships. The Client Executive will create and execute an annual territory plan to generate new revenue from existing clients and identify and convert prospects into clients. This role will develop leads from direct prospecting, internal marketing campaigns, and development of client and partner referrals.

GM, Client Development

The Trade Desk
Chicago
6 days ago
+36
Take ownership for representing some of our most strategic relationships with The Trade Desk’s largest clients.  Work collectively with greater global Sales, Client Services, and Trading teams to cultivate focused accounts and brands.  Own relationships with commercial and contract leads atmajor Advertising clients.  Communicate the value of our media buying platform by aligning The Trade Desk’s media buying philosophy with our client’s.  Participate in product road map build out discussions based on client needs with senior leadership, product, & engineering.  Take lead in responding to RFPs,including qualification & win strategy.  Coordinate global account discussions with counterparts in US.

Director, Client Strategy

The Trade Desk
Chicago
1 week ago
+36
Act as a senior individual contributor on a portfolio of key strategic clients. Focus on fully growing strategic accounts by becoming a trusted advisor to senior investment, strategy and planning leads. Communicate and persuade fully across junior to very senior clients, while also demonstrating influence over Director to VP level constituents. Use creative and strategic problem-solving skills to fine solutions that are mutually beneficial to TTD and our clients. Design 6-12 month plans for driving revenue, margin and channel/new advertiser growth on key accounts. Partner closely with our sales team and external resources to drive projects forward. Develop trusting and productive relationships with key stakeholders both internally and externally. Act as an internal voice for client product and strategy needs.

Data Partnerships Specialist

The Trade Desk
Chicago
1 week ago
+36
Support the Data Partnerships team in managing existing relationships with data monetization partners and 3rd party data providers. Remain abreast of trends and partner product/segment enhancements, and educate internal teams on the need-to-know with training documentation and other client support. Support the account teams in showcasing the power of data to prospective and existing clients (i.e. overlaying 3rd party on top of 1st party data to provide a richer picture of audience segments for clients). Assist in monthly financial billing reconciliation & collaborate on billing process enhancements. Assure compliance with regulatory and contractual obligations. Assist in management of the data segments taxonomies. Manage partnership deliverables including regular reports and ad hoc needs.

Senior Client Executive

SilkRoad Technology
Chicago
1 week ago
+45
As a Senior Client Executive with SilkRoad, you will aggressively prospect, develop and manage new accounts and projects, generate sales quotes, and address customer inquiries. Working in a team environment, successful reps will convert prospects into clients within a protected territory by focusing on developing leads from internal marketing campaigns, development of client and partner referrals, and becoming technically knowledgeable about all of the SilkRoad's solutions. You will be highly engaged in business development. We are looking for candidates located in the Chicagoland area.

Senior Customer Success Manager

DialogTech
Chicago
1 week ago
+47
The Senior Customer Success Manager is responsible first and foremost for the happiness of our customers. As a named Senior Customer Success Manager for our customers you are their lifeline to our organization. For this particular role, we are looking for a self starter who feels at ease taking on a consultative selling approach to drive and secure revenue, as well as mitigating the risk of churn of our client base. You will be able to sell ideas confidently in a fast paced, transactional environment. And will be tasked with keeping things simple, organized and clear – even in the most complex situations – so that we can grow together.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $43,029
Min: $28K
Max: $62K
Operations Associate $50,240
Min: $30K
Max: $85K
Office Manager $53,879
Min: $20K
Max: $102K
Technical Support $58,870
Min: $36K
Max: $123K
Desktop Support $61,841
Min: $45K
Max: $102K
Sales Operations Analyst $66,788
Min: $40K
Max: $150K
Business Analyst $73,484
Min: $35K
Max: $180K
Customer Support Manager $74,166
Min: $37K
Max: $130K
Client Success Manager $78,691
Min: $37K
Max: $151K
Operations Manager $83,842
Min: $41K
Max: $150K
Business Intelligence Analyst $83,996
Min: $45K
Max: $135K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,319
Min: $67K
Max: $135K
Sales Operations Manager $96,482
Min: $70K
Max: $167K
Director of Customer Success $122,477
Min: $70K
Max: $190K
Director of Operations $128,692
Min: $82K
Max: $220K
Vice President of Operations $181,833
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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