Chicago Tech Jobs and Startup Jobs

30

Customer Support Manager

2ndKitchen
Chicago
2 days ago
We are expanding aggressively and looking for a Customer Support Manager to lead our remote support team. From day one, you’ll lead a team of support agents and multiply the team as we scale the business. You must be able to comfortably de-escalate situations via text message and create a system that is robust and works around the clock. That being said, you are also a natural on the phone and can resolve issues on a call with customers, couriers

Manager, Operations

Grubhub
Chicago
2 days ago
+31
About The Opportunity   Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa). While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable,

Service Desk Manager

Manager, Monitoring and Support

Senior Systems Engineer

Senior Network Cloud Engineer

Team Lead

Account Advisor, Enterprise Accounts

Load 3 more jobs7 jobs at Grubhub

IT Risk Management and Security Awareness

McDonald's Technology
Chicago
3 days ago
+26
McDonald’s, one of the most recognized brands in the world, is seeking a Manager – Information Risk Management & Security Awareness to support our cybersecurity team as we protect McDonald’s. You will work in close collaboration with cybersecurity experts, market leads, project managers and Global Technology Solutions teams to help educate our workforce and partners. You will define and deploy a global cybersecurity awareness program. Additionall

Manager of Disaster Recovery

Provider Relationship Specialist, Vendor Management Office (VMO)

Service Catalog and Intake Manager

Solution Architect- ServiceNow

Network Solutions Manager, Global Networking

Incident Response Manager

Senior Director - Drive Thru

Retail Solution Architect – IT Architecture Services

Director of Information Risk Management and Governance

Back Office Product Manager

Director of Azure and Private Cloud Services

Load 8 more jobs12 jobs at McDonald's Technology

PopUp Associate

Fooda
Chicago
4 days ago
+13
As a Popup Associate you will be responsible for creating and implementing the monthly Popup schedule as well as overseeing the daily operations of the Popup business. Daily operations include ensuring all aspects of an event are accounted for and properly tracked using Fooda’s technology platforms, working with our partners to fill holes in our schedule and solving any other day to day exceptions that arise. This role will also work closely with the Popup Account Manager and Popup Account Executives to manage our client and partner relationships. 

Catering Event Coordinator

Fooda
Chicago
4 days ago
+13
Fooda is currently recruiting for Catering Event Coordinators to support our growing catering client roster. This is an excellent opportunity for candidates with a hospitality background who are eager to learn about catering and our large network of restaurant partners. 

Customer Success Manager, Enterprise

SNACKNATION
Chicago
6 days ago
+15
We’re looking to hire a Customer Success Manager, Enterprise Tier who can help us create a world-class experience for our customers. The Customer Success Team is the hub of customer support and advocacy for our B2B snack subscription program, SnackNation. Whether it’s helping with a simple question, solving a complex issue, having a regular check-in call, or knowing the right moment to upgrade the customer to a larger package; the SnackNation Customer Success Team knows our customers inside and out, and does everything necessary to ensure a consistently positive experience. There's nothing quite like awesome support, and it takes a team of attentive, empathetic, and critical thinkers who constantly strive for excellence!

Popup Event Coordinator

Fooda
Chicago
1 week ago
+13
Fooda is currently recruiting for a PopUp Event Coordinator to support our growing popup client roster. This is an excellent opportunity for candidates with a hospitality or event background who are eager to learn about customer service and Fooda's growing network of restaurants.

NetSuite Developer

RXBAR
Chicago
1 week ago
+21
Act as the technical expert for our ERP application (NetSuite). Architect, design, build, and deliver optimized and scalable NetSuite solutions including customizations, scripting (1.0 & 2.0), integrations, and case resolutions for customization defects. Perform technical design/code reviews and audits to ensure objectives are met and standards are followed internally and with our consultants. Stay current with new NetSuite features and functionality and provide recommendations for improvements.

Part-Time Popup Event Coordinator

Fooda
Chicago
1 week ago
+13
Fooda is currently recruiting for a Part Time PopUp Event Coordinator to support our growing popup client roster. This is an excellent opportunity for candidates with a hospitality or event background who are eager to learn about customer service and Fooda's growing network of restaurants.

Head of Operations

SnackItToMe!
Chicago
1 week ago
SnackItToMe! is looking for an enthusiastic self-starter interested in joining a growing team of snack professionals as the Head of Operations! We’re looking for a responsible, motivated and detail-oriented person focused on developing and leading the day to day operations of the business. The candidate should be willing to help with all aspects of the business and contribute new ideas.  Should be detail-oriented and tech savvy Identify,

Production Supervisor

Farmer's Fridge
Chicago
2 weeks ago
+14
Our Production Supervisor will be based in our Chicago production facility and will be a positive leader who can bring their team to optimal productivity. We need a great communicator who can both listen with compassion and speak clearly. You are probably a person who enjoys overcoming challenges and celebrating breakthroughs with our incredible kitchen team! Best of all, because this facility is brand new, this is an opportunity to find creative ways to improve efficiencies.

Customer Adoption Specialist

Litera Microsystems
Chicago
2 weeks ago
+15
The Customer Adoption Specialist is responsible for helping to ensure our customers get the most value from our solutions. In this role, you will deliver remote and in-person services for customers as well builds one-to-many resources to promote and enhance product adoption. Your success will be measured by attainment of key metrics directly related to customer engagement: adoption rate, customer retention, ARR growth and more. Some travel may be required.

Customer Success Manager

Litera Microsystems
Chicago
2 weeks ago
+15
As a Customer Success Manager (CSM) at Litera, you will be actively involved with customers to build relationships, drive adoption, address issues, identify new business opportunities, negotiate contract terms, and promote the value of our solutions. You will oversee the relationship with Litera's customers for the duration of their contract(s), as well as sell services and add-on licenses to grow existing customer relationships. ​You will act as the primary point-of-contact and trusted advisor for your clients to facilitate success with our software solutions and to positively impact the value we bring to their business. You act as the voice of the customer and will advocate their needs internally to all Litera's teams. As part of the Customer Success team, you are in a highly visible position which affords talented people many opportunities to grow and advance. As a member of the Customer Success Team at Litera, you'll partner with every other team in order to act as the voice of the customer and champion their needs. Our team believes in pushing the status quo, celebrating wins, working smart and creating a culture where people are encouraged to be themselves and love what they do. We also offer benefits that you don't find everywhere.

Customer Success Manager (tech touch)

Litera Microsystems
Chicago
2 weeks ago
+15
As a Tech Touch Customer Success Manager at Litera, you will be responsible for utilizing technology to proactively communicate with current customers, primarily focused on mid/small market. You will also build and maintain resources to complement CSM outreach across our entire customer base. You will determine how various forms of outreach (emails, webinars, videos, NPS surveys) should work together and align with Marketing and other areas based on the company's higher-level communication plan. 

Support Specialist

Chowly Inc.
Chicago
2 weeks ago
+17
Recognized by Inc. Magazine as “Best Place to Work in 2019,” Chowly values innovation, collaboration, and the open sharing of ideas. In our environment, your opinions count and contributions are recognized and rewarded. We understand that culture is paramount; our number-one priority is hiring people with great energy, who will add to and feel at home in our transparent, team-based culture.Position Description Do you thrive in a fast-paced, high

Executive Assistant

Farmer's Fridge
Chicago
2 weeks ago
+14
Heavy calendar management - manage meetings, travel, out of office, important company meetings, and special events. Plan events for company leaders including creation and distribution of notices agendas, and meeting materials, as well as arrange details and coordinating logistics, etc. Prepare and edit correspondence, communications and other team and company-wide messages; make independent decisions regarding level of priority. Capture action items from meetings and distribute to stakeholders. Prepare and track expense reports. Develop and assist with preparation of presentation materials. Ad hoc internet research and summarization.

Customer Support Representative

Litera Microsystems
Chicago
2 weeks ago
+15
As a Customer Support Representative, you will provide front-line problem solving and document triage directly to customers and prospective customers for our software product. In addition, our Customer Support Representatives provide over-the phone training and consultative guidance to customers. Your responsibilities will be focused on answering customer and prospective customer questions related to installation, implementation or standard product usage via the phone or email. In addition, you will assist customers and prospective customers with issues related to their unique implementation of our software products.

Director of Implementation and Account Management

Tock
Chicago
2 weeks ago
+27
Tock is looking for an experienced Director of Implementation and Account Management to lead our growing team. The ideal candidate is a seasoned leader who has managed the entire customer lifecycle process from implementation, customer success, and customer renewal. The Director is responsible for managing and scaling a team of account managers who oversee the revenue and retention across Tock’s entire customer base. This position reports directly to the Chief Operating Officer and works closely with Sales leadership, Engineering, Marketing, and Customer Support teams.

Customer Experience Associate

Home Chef
Chicago
2 weeks ago
+10
Home Chef is building new ways to provide meal solutions that meet a wide variety of customer needs, and shipping locations both online and in store. Our team is a unique mix of creators, chefs, entrepreneurs, and trailblazers and we’re growing quickly. Our customer-first mentality, combined with a zest for supporting our peers, helped us bring home Built in Chicago’s Startup of the Year Moxie award in 2017. If you’re ready to be part of the

Supply Chain Manager

Farmer's Fridge
Chicago
2 weeks ago
+14
Farmer’s Fridge was founded in Chicago in 2013 with the mission of making wholesome, delicious food easily accessible, so people can live a little happier and healthier. Our network of 300+ software-enabled smart Fridges vend handcrafted salads, grain bowls, sandwiches, and more. We are striving to change the food system from the ground up – one Fridge at a time.  At our core, we are a team that cares – about the business, the impact our product

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $40,890
Min: $28K
Max: $60K
Office Manager $52,286
Min: $20K
Max: $102K
Operations Associate $52,345
Min: $32K
Max: $85K
Technical Support $56,147
Min: $36K
Max: $98K
Desktop Support $57,971
Min: $45K
Max: $75K
Sales Operations Analyst $61,210
Min: $40K
Max: $100K
Client Success Manager $69,007
Min: $37K
Max: $135K
Business Analyst $70,616
Min: $35K
Max: $124K
Customer Support Manager $72,351
Min: $37K
Max: $130K
Operations Manager $82,046
Min: $41K
Max: $150K
Business Intelligence Analyst $85,474
Min: $45K
Max: $135K
Senior Business Analyst $93,419
Min: $67K
Max: $130K
Sales Operations Manager $95,660
Min: $70K
Max: $167K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Customer Success $122,250
Min: $70K
Max: $190K
Director of Operations $126,557
Min: $82K
Max: $220K
Vice President of Operations $182,333
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $226,417
Min: $135K
Max: $600K

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