Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

24

Senior Customer Success Specialist

G2
Chicago
52 minutes ago
+19
G2 Crowd is looking for a communicative, driven, and personable individual, experienced in customer service and success to join our Research team as a Senior Customer Success Specialist. This role will develop a robust understanding of G2’s data and how it can be used to drive business insights. They will take the unique questions and business problems of our customers and work with the rest of the research team to uncover valuable insights.

Enterprise Customer Success Manager

Solutions Consultant

Narrative Science
Chicago
3 hours ago
+20
Narrative Science is seeking a solutions consultant to join our team in Chicago. The Solutions Consultant will be responsible for building automated reporting and content solutions for our clients using Quill™, our natural-language generation (NLG) platform. In addition, the Solutions Consultant will act as the primary point of contact on Quill™-based project work, helping customers understand our solutions, forming strong relationships with

Operations Analyst

Truss
Chicago
6 hours ago
+13
Truss is a leading online marketplace to help small and medium sized business owners find, tour and lease space.  Our tech-enabled platform and our people help you find the right space for the best price in record time.   Our technology enables business owners to find the right space confidently by comparing spaces in our marketplace. Truss also offers dedicated brokers who act as the point person throughout the seamless process.  Plus, we are

Support Engineer

iManage
Chicago
1 day ago
+26
Analyze, diagnose, and resolve software and configuration issues in complex multi-tiered application environments. Develop and maintain a deep technical knowledge of iManage products. Effectively collaborate with customer engineers and system integrators to support complex system deployment projects. Maintain a deep technical knowledge of Microsoft Windows Servers, networking, relational databases, mobile smart devices, Microsoft desktop software, and web technologies. Develop, document, and publish best practice methods, technical white papers, blogs, and solutions. Proactively assist customers and internal teams to avoid or reduce problem occurrence.

Technical Solution Analyst

Customer Success Specialist

HealthJoy
Chicago
3 days ago
+16
About us HealthJoy is a rapidly growing healthcare technology company on a mission to help employers and employees maximize the value of their benefits. Our platform provides members with a centralized benefits experience by combining a virtual healthcare assistant (JOY) and benefits wallet with telemedicine and concierge services. By integrating these services, members are guided to the right point of care, high quality and low cost physicians

Director of Global Customer Success

Morningstar
Chicago
4 days ago
+16
• Champions our client service culture of delivering world-class service, high performance, employee development and process improvement.  • Leads a global team of CSM managers across multiple products sets and customer segments.  • Works with managers and team leaders to ensure team member development and training.  • Leads in the creation and implementation of CSM processes, KPIs and goal setting. Informs and influences overall Client Service strategy and execution.  • Continually measures and looks for process improvement opportunities to ensure high quality of customer experience and retention and growth of customer base.  • Partners closely with our product management to represent the customer voice in future product development.  • Works closely with sales management to ensure we execute on an optimized working relationship. 

Director of Automated Portfolio Solutions

Customer Success Manager, Morningstar Direct

IT Disaster Recovery Analyst

IT Risk and Compliance Analyst

Customer Success Manager

Associate Customer Success Manager

Service Desk Team Lead

Relationship Manager

Operations Manager - Licensed Data Products

Director, Infrastructure - North America

Load 7 more jobs11 jobs at Morningstar

IT Administrator

ReviewTrackers
Chicago
5 days ago
+38
ReviewTrackers is the rapidly-growing customer feedback platform trusted by tens of thousands of businesses. Using data, insights, and technology, we partner with brands to ensure their customer’s feedback is being heard. We are seeking a self-motivated individual who wants to learn new things, contribute, and do the best work of their career. We’re currently looking for an IT Administrator to join the Operations to be our main point of contact

Automotive Field Rep - Chicago, IL

KAR
Chicago
1 week ago
+13
AutoVIN, The Automated Vehicle Information Network, provides professional field information and technology services that go beyond the boundaries of the competition. AutoVIN is looking for qualified Field Representatives to process data accurately and deliver actionable results in a timely manner. Primary duties include performing vehicle inspections and conducting floor plan audits of automobile dealerships. Field Representatives work independently in assigned geographic territory to perform AutoVIN field services, including inventory verification audits and both physical and mechanical inspections of vehicles.

Senior Client Partner

10th Magnitude
Chicago
1 week ago
+10
As the Senior Client Partner at 10th Magnitude you will be responsible for the successful delivery of projects across multiple disciplines and industries. Typical projects include: Leading Process or System Improvements; Assessment and Roadmap; Custom Application Development, Infrastructure and Networking, and DevOps Consultation. You will lead teams of 2-4 engineers over the course of 2-4 months. 

Customer Success Analyst

LogicGate
Chicago
1 week ago
We are seeking an energetic Customer Success Analyst that has a passion for delighting customers by delivering winning solutions and support. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities. This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer adoption and expansion.

Client Service Associate

Supernova Companies
Chicago
1 week ago
+15
Summary:   Supernova Lending is a business-to business, cloud based financial technology and loan servicing platform specialized in wealth management lending. Our platform connects loan origination, loan servicing, risk monitoring, payment processing and loan accounting systems. Data from these connections is grouped into portals for banks, wealth management firms, their advisors and their clients. Our flagship clients include some of the

Client Service Associate

Supernova Companies
Chicago
1 week ago
+15
Our team at Supernova Companies is growing and we are looking for people who share our mission to make a difference in people’s lives by improving their path to financial freedom. It’s an exciting time for us and this is your opportunity to be a part of it. If you don’t find the role you are looking for among our posted positions, but feel we could be a fit, we’d still love to hear from you! Reach out to us with your resume at [email protected] Summary

Office Manager

ReviewTrackers
Chicago
1 week ago
+38
Be our voice by greeting visitors, answering and routing calls, emails and inbound messages to the right team member. You get to work with the HR team to help recruit phenomenal people, coordinate on site interviews, HR admin / compliance, lead new employee onboarding and improve our culture. You ensure the office stays organized, clean and the kitchen stocked with filled with delicious snacks, drinks and supplies. You handle personal and administrative tasks, such as creating travel itineraries for team members. You research, plan and lead team culture events, lunches and outings .

Customer Support Manager

Truss
Chicago
1 week ago
+13
COMPANY Truss is a leading online marketplace to help small and medium sized business owners find, tour and lease space.  Our tech-enabled platform and our people help you find the right space for the best price in record time.   Our technology enables business owners to find the right space confidently by comparing spaces in our marketplace. Truss also offers dedicated brokers who act as the point person throughout the seamless process.  Plus,

Tech Support Engineer USA/LATAM

Bringg
Chicago
1 week ago
+17
Resolve product or service problems by clarifying the Customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure a satisfactory resolution. Keep accurate records and document customer service actions and discussions. Analyze statistics and compile accurate reports internally and with our Customers. Build sustainable relationships and trust with our Customers through open and interactive communication. Provide accurate, valid and complete information on the Bringg system and technical issues by using the right methods and tools. Constantly improve customer service performance and procedures.

Technical Project Manager (LATAM)

Bringg
Chicago
1 week ago
+17
Manage the implementation of new use cases, best practices and functionality to expand existing accounts.  Establish and maintain customer satisfaction across named accounts through account planning, proactive client communications, issue remediation and containment, as well as performance measurement. Overall responsible for customer health, growth and satisfaction.  Build and execute an account specific relationship framework, through QBR (onsite/remote) ongoing value proposition and periodic meeting. Leverage your product knowledge and experience to ensure customer receives the up-most value of Bringg's product. Collaborate with Sales to ensure customers' contract renewal. 

Customer Success Analyst

Monument Labs
Chicago
1 week ago
Who we are: Monument’s mission is to create an immersive experience between people and their photos. We recognize that photos and videos have the power to build relationships, communicate ideas, and inspire others to capture the world around them. With this in mind, our team is driven to create a cleaner and more meaningful experience after the shutter clicks. Whether we’re designing organization tools or AI-based features to help photographers

Office Lead

KAR
Chicago
1 week ago
+13
Manage the Chicago DRIVIN office, a division of KAR Auction Services.  The Office Lead will direct, administer and coordinate all office services at DRIVIN.  This includes managing and approving key vendor relationships that support office operations, establishing a positive work environment and ensuring convenience of amenities.  The Office Lead will also play a large role in culture development, working directly with the DRIVIN leadership team.    

NOC Lead

CCC
Chicago
1 week ago
+29
The Network Operations Center (NOC) Lead is to work collaboratively with infrastructure and application teams to help ensure the stable operation, reliability, and security of datacenter and property-based infrastructure. The NOC team helps to support all the services that comprise those systems through proactive monitoring and standard operating procedures. The NOC Lead will work closely, and with minimal supervision, with operations and business teams and will provide guidance and input into strategic direction/development of datacenter and infrastructure monitoring and support. This person will have superior knowledge and experience in the areas of monitoring, prioritization, escalation, infrastructure support, communications interfaces, and related hardware/software. Maintains technical expertise and may have certifications in selected vendor products.

Client Solutions Advisor

Security Engineer (Blue Team Lead)

Medical Code Review Superivsor

Solutions Consultant

LogicGate
Chicago
2 weeks ago
We are seeking an energetic Customer Success Manager that has a passion for delighting customers by delivering winning solutions. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities. This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer adoption and expansion.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,690
Min: $30K
Max: $55K
Office Manager $52,267
Min: $20K
Max: $102K
Operations Associate $52,825
Min: $32K
Max: $85K
Technical Support $53,793
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $60,533
Min: $40K
Max: $85K
Client Success Manager $67,339
Min: $37K
Max: $135K
Business Analyst $70,966
Min: $35K
Max: $124K
Customer Support Manager $72,013
Min: $37K
Max: $130K
Operations Manager $83,130
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Senior Business Analyst $93,682
Min: $67K
Max: $125K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Director of Operations $117,357
Min: $80K
Max: $185K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $234,857
Min: $135K
Max: $600K

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