Chicago Tech Jobs and Startup Jobs


Customer Success Manager

DataCubes Inc.
Northwest Suburbs
5 days ago
Convr (formerly DataCubes) is looking for exceptional customer success professionals seeking opportunities for growth and advancement in the Insurtech industry.   Who we are: We are a diverse group of driven individuals that love to problem-solve. No politics, no wasting time in meetings or typing out meaningless CYA emails. We are all about serving insurers, our customers, and growing the company organically through strong core values. Through

Customer Success Manager

3 weeks ago
Build strong relationships with our enterprise customers to ensure they feel empowered to use HealthJoy independently, and are seeing value from our product. Manage customers through the entire lifecycle including onboarding and training new clients, as well as providing technical support to existing. Develop & refine company methodology, process and documentation guidelines related to implementation and ongoing customer success. You’re a teamplayer. Assist with onboarding of additional team members and provide ongoing training and development to create a highly proficient support structure for the Customer Success team. Provide proactive account analysis and identify incremental areas of improvement through NPS scores. Keep up-to-date on the latest patient/customer support technologies and industry trends to aid in our scaling efforts.

Customer Success Specialist

2 weeks ago
Deliver a positive HealthJoy customer experience for small business clients; owning the success of the customer journey from implementation to live support through providing timely and appropriate resources and guidance. Manage expectations and deadlines with customers to keep them on track for a successful HealthJoy launch. Respond to questions, concerns, and feedback in a positive, empathetic and consultative manner; escalating internally when appropriate. Build strong, consultative relationships with the HR leaders and external stakeholders to ensure they can confidently use the HealthJoy platform and understand the resources available to them and their employees. Support live webinars for HealthJoy clients in the implementation process and clients who are currently using HealthJoy. Recognize trends in the customer life cycle and collaborate with internal teams on solutions to improve the customer experience.

Systems Engineer, VMware/Windows

CCC Information Services
1 month ago
Serve on cross-functional project teams as a platform subject matter expert. Document system design and related processes. Adapt daily to changing environment requirements and manage multiple tasks. Lead team initiatives and coach junior team members. Assume total responsibility for work assigned and deliver on commitments. Take ownership of problems and/or issues and ensure timely resolution. Proactively identify opportunities for improvement of the Windows and VMware environment. Follow all documented processes and procedures as defined by internal documentation.

Systems Engineer, SCCM

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $43,377
Min: $28K
Max: $62K
Operations Associate $50,896
Min: $30K
Max: $85K
Office Manager $53,879
Min: $20K
Max: $102K
Technical Support $58,774
Min: $36K
Max: $123K
Desktop Support $61,841
Min: $45K
Max: $102K
Sales Operations Analyst $67,177
Min: $40K
Max: $150K
Business Analyst $74,786
Min: $35K
Max: $180K
Customer Support Manager $75,715
Min: $37K
Max: $130K
Client Success Manager $78,382
Min: $37K
Max: $151K
Business Intelligence Analyst $83,996
Min: $45K
Max: $135K
Operations Manager $84,247
Min: $41K
Max: $150K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $96,467
Min: $67K
Max: $150K
Sales Operations Manager $98,069
Min: $70K
Max: $167K
Director of Customer Success $124,891
Min: $70K
Max: $190K
Director of Operations $129,136
Min: $82K
Max: $220K
Vice President of Operations $179,632
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $210,152
Min: $60K
Max: $600K

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