Chicago Tech Jobs and Startup Jobs

58

Office Manager

Beyond Finance
Chicago
1 day ago
+31
Beyond Finance is looking for an office manager / executive assistant to join our new Chicago office. The ideal candidate is comfortable wearing multiple hats, thrives in a fast-paced environment, and is excited to be a part of a growing office.

Sr. BSA/AML Manager

OppLoans
Chicago
1 day ago
+55
Manage the daily BSA/AML program to ensure strict adherence to regulatory requirements.  Monitor, coordinate and document the OppLoans compliance with all BSA laws, rules and regulations, including the filing of all required BSA reports and notices. Be the coordinator of OppLoans Actimize BSA/AML system. Manage the BSA team in their responsibility to monitor financial activity daily to prevent money-laundering activity. Coordinate ongoing and formalized BSA compliance training programs for team members and maintaining documentation of training efforts. Provide assistance and guidance to employees regarding the interpretation and implementation of the BSA, related federal regulations and the Opploans BSA compliance program. Be the liaison with regard to the BSA between Legal, Compliance, Bank Partners and other government agencies.

General Contact Center Application

Enova
Chicago
2 days ago
+45
Answer inbound calls, chats and resolve customer issues. Ensure customers sign applications and minimize loan withdrawals by overcoming customer’s concerns and selling the caller on features and benefits of our services. Convert leads into completed loan applications. Contact existing customers to address questions or to follow up on current marketing campaigns. Contact potential customers who have not completed a loan application. Provide a high level of service to our callers to ensure they understand the loan process, and to create referrals. Apply a professional attitude and image for all internal and external customers.

Workforce Management Department Manager

Strategy and Operations Associate

Head of Operations

Client Success Associate

M1 Finance
Chicago
2 days ago
+29
The Client Success Associate will work towards developing solutions that make M1’s business run more efficiently. This will be accomplished by supporting day to day operations, providing service and support to M1’s user and improving the customer facing Support Center. They will also be responsible for aggregating user feedback that provides M1’s product team with actionable information to prioritize and develop features within the application. Overall, we are looking for a compassionate individual that will go above and beyond in improving our user’s experience with the platform.

Technical Business Analyst

NextCapital
Chicago
2 days ago
+45
Known as Technical Software Designers at NextCapital, we're looking for a talented and highly motivated individual to join our team. As a growth stage technology company, NextCapital is seeking candidates eager to play a vital role in shaping our proprietary software platform as we scale. Learn more about us at www.themuse.com/companies/nextcapital.

Disbursement Specialist

Guaranteed Rate
Chicago
3 days ago
+23
The Disbursement Specialist (DS) will aid borrowers as the main point of contact for renovation disbursements on agency renovation products. The Disbursement Specialist will be responsible for delivering world class customer service to both internal and external customers.

5 Star Customer Service Associate

Senior IT Procurement Manager

Office Services Coordinator

Customer Service Loan Servicing

Operations Assistant

Administrative Assistant

Mortgage Customer Service

Help Desk Tier-VIP

Help Desk-Tier 1

General Office Assistant

Office Assistant

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Funding Support Specialist

TopstepTrader
Chicago
3 days ago
+42
The Funding Specialist role requires high attention to detail and degree of accuracy performing administrative tasks in order to support our traders. The role is also a great fit for candidates who are super organized and love checking boxes off of their to-do list. We’d love for you to think creatively and passionately about the ways in which we can make every user interaction as meaningful as possible. You will get to contribute to the overall growth and innovation of the company through ideas and participation in collaborative team projects. As a member of the Trader Support Team, you’ll contribute to team goals by focusing on Customer Satisfaction ratings and response time.

Lead Cloud Capacity and Cost Optimization Speciali…

TransUnion
Chicago
4 days ago
+49
Bachelor’s degree in a computer-related field (such as Computer Science, Engineering, or MIS), and at least 7 years of IT experience. 5+ years of experience with one/more public/private cloud platforms (e.g. AWS, Azure, GCP, etc.). Experience with capacity forecasting, cloud cost optimization techniques, financial reporting, and workflow management in a large service operations environment. Familiarity with monitoring and reporting tools/APIs. Understanding of cloud providers, platforms and configurations and familiarity with workload usage/consumption patterns on cloud. Strong analytical skills and appetite for financial modelling and analytics. Good understanding of billing and metering on cloud platforms (incl. impact of usage patterns on TCO).

Credit Reporting Client Support Analyst (B2B)

Ab Initio Application Support Specialist

Senior Director of Architecture – Healthcare

Director, Strategy & Planning

Senior IT Buyer - Software

Configuration Management & Governance Manager

Global Insider Threat Program Data Loss Prevention Analyst

Credit Reporting Client Support Analyst (BTB)

Director, Audit and SOX Transformation

Sr. Corporate Facility Manager

Senior ITIL Process and Operations Architect

Senior Cloud Disaster Recovery Specialist

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Telephony Systems Analyst

OppLoans
Chicago
4 days ago
+55
Drive Opploans’ telephony platform that empowers 200+ agents to service over half a million calls per year. Deploy advanced capabilities like voice authentication, IVR smart routing, customer self-service, and fraud prevention. Build API integrations with 3rd party software such as Salesforce. Improve inbound and outbound campaigns, adapting for strategic projects and changes in customer behavior. Monitor call center KPIs and provide leadership with insight into performance, trends, and opportunities. Perform system administration tasks including: configuration, maintenance, upgrades, debugging, reporting, issue resolution with IT or system vendors and compliance with audit and regulatory controls. Develop standards, guidelines and training for telephony-related technologies.

Compliance Associate - Issues Management

OppLoans
Chicago
4 days ago
+55
Optimize the Corrective Action Program by identifying areas in the process flow that can be improved upon and propose and lead efforts to implement resulting changes. Research escalated issues to pinpoint possible causes and the customer population affected and the impact they may have experienced. Assess the material significance and relevance of identified compliance risks. Collaborate with multiple department leaders in other departments, such as Product, Operations, Marketing, Credit, Finance, and Technology, to identify solutions that reduce identified compliance risk while minimizing business impact. Partner with our Legal and Operational Risk teams to oversee the formulation and implementation of customer remediation efforts. Conduct trend analysis for Corrective Action reporting provided to our CEO and the Executive team. Review business-proposed changes to products and processes for relevant compliance considerations. Provide leadership and mentoring to less experienced members of the team. Take on and lead other projects purposed towards the prevention, detection, mitigation, or assessment of regulatory risk as assigned.

Executive Assistant

Stats Perform
Chicago
4 days ago
+24
STATS is looking to hire an Executive Assistant, reporting to our COO. In this role, you'll manage and prioritize a constantly shifting, complex calendar of conferences and appointments, through communication with internal and external executives, departments and teams. As an Executive Assistant, you'll act as the primary point of contact for internal and external parties on matters pertaining to the COO and will be in charge of special projects related to key business initiatives.

IT Support Specialist

OppLoans
Chicago
5 days ago
+55
Help support OppLoans and our tremendous growth. We’re looking for an IT Support Specialist to join our IT team. This is a great opportunity to work and grow with a fantastic company, learning more and more every day. You will help maintain our growing fleet of devices, tools, and people of OppLoans. Oversee IT Support for 500+ systems, with issues coming in by phone, email, remote support, and walk-up. Comfortable with troubleshooting issues and conducting hardware repairs to Macbooks, Windows laptops. SaaS management for all of our services (user account creation, deletion, and modification). Manage multiple IT tools including Google Apps, JIRA, Slack, Adobe, and Microsoft. Daily responsibilities can include receiving, prioritizing, documenting, routing, scheduling, help with general IT support, deep troubleshooting, documentation and A/V needs and project management and resolving any and all internal IT support requests. Conduct New Hire training, including orientation on company IT platforms and tool familiarity.

Technical Support Representative

Braintree
Chicago
5 days ago
+43
We're looking for a highly organized go-getter and problem-solver who wants to delight our customers by delivering accurate and quick assistance while maintaining Braintree’s white-glove service experience. Our Technical Support team provides first-touch support to customers via phone and email. Support teammates, AKA Supportreeps, craft unscripted solutions that are as creative as our merchants’ business ideas, answering questions ranging from “Help! I forgot my password!” to “Help! I need to integrate Braintree into my web store and app and don’t know where to start!” After comprehensive training on Braintree’s products and technical integration methods, this candidate should be excited to play a pivotal role in supporting and maintaining the day-to-day operations of our diverse customer base.

Merchant Support Specialist

Desktop Support Analyst

PEAK6
Chicago
6 days ago
+26
As a Desktop Support Analyst in Technology Experience, you will be instrumental in the experience of all our employees throughout the PEAK6 Family of Brands. We’re looking for someone who takes ownership of their work, is resourceful in their problem-solving skills and is able to think creatively. This individual will work together with a team to provide both local and remote support for all of our employees and will take on projects that will require clear communication and completion in a timely manner. We want someone who has a passion for setting the performance bar and thrives in an energetic team environment, while delivering a fully integrated solution that fits into one unified technology stack.

Customer Support Specialist

Venmo
Chicago
1 week ago
+27
We’re looking for a customer service expert who doesn’t require a script to help our customers send and receive payments. Someone who can delight with promptness, thoroughness, accuracy and maybe an occasional pun or two. We want our customers to rave about their customer service experience like they already rave about our app.

System Administrator

OppLoans
Chicago
1 week ago
+55
Manage network application infrastructures. Develop policies, procedures, and best practices for our Service Desk. Be part of cross-team projects with Security and DevOps. Manage our back office and operations networks, and assist with the design and maintenance of our hybrid network environment. Involved in cleaning up systems, migrations, and integrations between applications and the tech team.  Be a part of a new Azure initiative to strengthen our essential systems.

Customer Account Specialist

tastytrade
Chicago
1 week ago
+21
Provide friendly, accurate, and efficient support via chat, email, and phone. Assist customers with new account applications, account maintenance, and banking requests. Approve accounts and perform ongoing customer due diligence. Comply with industry Anti-Money Laundering (“AML”) regulations and assist the AML Officer. Provide input and recommendations for improvement regarding current policies, procedures, and technologies.

Head of Insurance

Clearcover
Chicago
1 week ago
+40
We are seeking a Head of Insurance to join our Senior Executive Team (C-Level or SVP Level) and manage Clearcover’s core insurance functions, including underwriting, insurance product strategy, pricing, reinsurance, and risk management. This person will report directly to the CEO and be accountable for all insurance-related functions in the company.   Clearcover has grown substantially in the past 12 months and continues to build momentum. As a result, we are looking for someone who can be accountable for a large, multi-state P&L and the full-stack (licensed) insurance organization behind it. You must also be willing to look at how to grow our P&L with a first-principles lens. This role will work cross-functionally with other key stakeholders to drive the company’s growth and profit results. 

VP of Operations

HealthJoy
Chicago
1 week ago
+30
The VP of Operations is an influential senior leader responsible for creating, enhancing and operationalizing efforts that support the day -to- day needs of our clients as well as strategic growth of the business. You will be diving deep into the hardest, most complex challenges of the healthcare experience and at the same time lead our operations efforts through its current phase of hyper growth. You will work collaboratively across teams to strategize and execute a best in class operating model through implementation and ongoing customer success.

Lead Cybersecurity Corporate Analyst

Discover
North Suburbs
1 week ago
+43
As part of the Business Technology Cybersecurity Exam Management team, you will assist in managing and processing exams directed towards BT Cybersecurity as well as reporting and tracking all findings to closure. This position will work with other BT Cybersecurity teams in ensuring all possible options are considered prior to processing the request, which includes assessing and documenting formal risk. In addition, this position will manage, report metrics with stakeholders. This individual will work closely with all areas of the business and technology including, infrastructure, engineering, architecture, operations and application teams. This role must be able to understand security standards and interpret their applicability to technologies and systems at Discover.

Senior Principal Network Engineer

SOC Analyst

Senior Manager Network Operations

Lead Cybersecurity Analyst

Lead Cybersecurity Analyst

Principal Cybersecurity Analyst

Sr. Manager - Technology Digital Payments Operations

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Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $43,029
Min: $28K
Max: $62K
Operations Associate $50,240
Min: $30K
Max: $85K
Office Manager $53,879
Min: $20K
Max: $102K
Technical Support $58,742
Min: $36K
Max: $123K
Desktop Support $61,841
Min: $45K
Max: $102K
Sales Operations Analyst $66,788
Min: $40K
Max: $150K
Business Analyst $73,419
Min: $35K
Max: $180K
Customer Support Manager $74,166
Min: $37K
Max: $130K
Client Success Manager $78,691
Min: $37K
Max: $151K
Operations Manager $83,842
Min: $41K
Max: $150K
Business Intelligence Analyst $83,996
Min: $45K
Max: $135K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,319
Min: $67K
Max: $135K
Sales Operations Manager $96,482
Min: $70K
Max: $167K
Director of Customer Success $122,477
Min: $70K
Max: $190K
Director of Operations $128,692
Min: $82K
Max: $220K
Vice President of Operations $181,833
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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