Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

48

Customer Success Specialist

HealthJoy
Chicago
13 hours ago
+16
About us HealthJoy is a rapidly growing healthcare technology company on a mission to help employers and employees maximize the value of their benefits. Our platform provides members with a centralized benefits experience by combining a virtual healthcare assistant (JOY) and benefits wallet with telemedicine and concierge services. By integrating these services, members are guided to the right point of care, high quality and low cost physicians

Client Support Analyst - Tier 2

GTreasury
Northwest Suburbs
22 hours ago
+14
GTreasury, A leading innovator of integrated SaaS treasury and risk management solutions, is currently looking to hire a Client Support Analyst – Tier 2 to join our growing global team.  The role will act as the second-line of support handling more complex issues than Tier 1, helping to bring problems to resolution in a quick and professional manner.  You will also work with other teams to resolve issues and deliver solutions to the clients.  The

Insurance Customer Advocate (No License)

Clearcover
Chicago
22 hours ago
+36
Customer Advocates (CAs) at Clearcover have an important and unique role – to help the customer resolve all questions or issues they have with our products and services. This isn’t the old “please hold while I find someone with the right script” type of customer service job. It’s a “let’s get creative and solve your problem together” kind of position. For this role, no previous insurance experience is required. However, you should have experience delivering excellent customer service at a technology company and be patient, empathetic, communicative and genuinely excited to help people.

Customer Operations Administrative Advocate

OppLoans
Chicago
22 hours ago
+27
As a Customer Operations Administrative Advocate, daily activities will include managing inbound email communications through Salesforce and processing payments and refunds for customers. You will be one of the first users of the Service Cloud platform at the company, utilizing Email to Case functionality by responding to new and existing customers and assisting with questions regarding their account status or initiating common requests (i.e. skip a payment, ACH revocation, reschedule paydates). While distributing and facilitating workload amongst Customer Advocates throughout your day, you will also work closely with the Supervisors to ensure escalated email communications are appropriately handled. Working closely with the Finance department, you will also be responsible for ensuring all payments received by customers are properly notated in the system and accounted for. Similarly, you will also process refunds for customers and maintain records working with the Supervisors.

Administrative Assistant

Belvedere Trading
Chicago
1 day ago
+26
Administrative Assistant Belvedere Trading, a leading proprietary trading firm in Chicago, is actively recruiting for an Administrative Assistant that will support both executive and director level leaders across multiple departments. The ideal candidate will have proven experience supporting multiple executives with extensive scheduling, email correspondence and project management. This position requires creative problem solving and strong

Experienced Technology Manager

Inspirant Group
Chicago
1 day ago
+24
Performing Discovery to better understand what a client is trying to accomplish and how technology may (or may not) facilitate their goals. Developing Implementation Roadmaps and Plans to define iterative, incremental functionality rollouts. Gathering Business and System Requirements by interacting closely with client business and IT stakeholders. Defining Solution Architectures including buy/build decisions and integration approaches. Specifying an implementation approach including methodology, environment management and configuration management approaches . Managing implementation teams comprised of analysts, architects and developers. Supporting testing efforts included test and data management strategies, test plans and execution/automation approaches for functional and non-functional testing. Go-Live Planning including coordination with change management, training and technical deployment teams.

IT SUPPORT SPECIALIST

Trading Technologies
Chicago
1 day ago
+21
Due to remarkable growth and new product initiatives, Trading Technologies is looking to add an entry level IT Support Specialist for our Chicago office. This position will be responsible for servicing the company’s broad range of IT needs including ticketing system management, new user setup, fielding service desk calls and other technical responsibilities. This position will begin hourly (40 hours per week, plus any overtime) and assuming a

Administrative Assistant

Rewards Network
Chicago
1 day ago
+12
Rewards Network (RN) is a provider of capital and marketing services to a unique client portfolio that is on an accelerated growth trajectory. We are in accelerated growth mode. The company has a unique product mix with a demonstrated ability to drive incremental revenue for our restaurant clients. The company has achieved scale and significant profitability which has exceeded performance over the last 5+ years. Our mission: Leveraging data and

Loan Advocate

OppLoans
Chicago
1 day ago
+27
Why OppLoans?Strong Growth and Profitability OppLoans has grown 1,500 percent over the last three years, with 2018 marking the third year in a row of making the Inc. 500 list of the nation’s fastest growing companies. We have originated hundreds of thousands of loans and will surpass $130 million of annual revenue in 2018. In 2019, we’re projected to exceed $200 million, while maintaining strong profitability.   Customers Love Our Product OppLoan

Director of Global Customer Success

Morningstar
Chicago
2 days ago
+16
• Champions our client service culture of delivering world-class service, high performance, employee development and process improvement.  • Leads a global team of CSM managers across multiple products sets and customer segments.  • Works with managers and team leaders to ensure team member development and training.  • Leads in the creation and implementation of CSM processes, KPIs and goal setting. Informs and influences overall Client Service strategy and execution.  • Continually measures and looks for process improvement opportunities to ensure high quality of customer experience and retention and growth of customer base.  • Partners closely with our product management to represent the customer voice in future product development.  • Works closely with sales management to ensure we execute on an optimized working relationship. 

Director of Automated Portfolio Solutions

Customer Success Manager, Morningstar Direct

IT Disaster Recovery Analyst

IT Risk and Compliance Analyst

Customer Success Manager

Associate Customer Success Manager

Service Desk Team Lead

Relationship Manager

Operations Manager - Licensed Data Products

Director, Infrastructure - North America

Load 7 more jobs11 jobs at Morningstar

Technical Solution Analyst

iManage
Chicago
2 days ago
+26
Engage stakeholders at clients (and prospective clients) in envisioning exercises, as well as detailed requirements and solution envisioning. Facilitate group and stakeholder solution review sessions. Map client requirements to iManage products and solutions design. Implement solutions through configuration, scripting and implementation software development, when necessary. Communicate and document envisioned solutions visually and in written word form to customers and prospects. Provide billable technical project management services on large and small-scale projects. Generate comprehensive technical delivery plans. Ensure ongoing quality for solutions delivery including formalized QA methodologies, etc.

Senior Director / Head of IT

Support Engineer

IT Governance, Risk and Compliance (GRC) Lead

TransUnion
Chicago
2 days ago
+14
This role will use your foundational knowledge and experience of GRC and grow your capabilities into a GRC partner. Research new angles to identify and manage IT risks and aid in connecting them to business or enterprise risks while helping us improve our overall risk posture.

IT Sr. Project Manager

IT Technical Risk Assessor

Manager I, Batch

Decisioning Operations Director

Senior IT Financial Analyst

IT Business Operations, Analyst- Batch

Sr Analyst, Application Support

Lead SOC Analyst

Load 5 more jobs9 jobs at TransUnion

Director, Operational Risk

OppLoans
Chicago
2 days ago
+27
OppLoans Director, Operational Risk (Business Operations) Strong Growth and Profitability OppLoans has grown 1,500 percent over the past three years. In 2018, we made the Inc. 500 for the third year in a row. We have originated hundreds of thousands of loans and surpassed $125 million of annual revenue this year. In 2019, we’re projected to exceed $200 million, all while maintaining strong profitability. Customers Love Our Product OppLoans is

IT Support Specialist

Braintree
Chicago
4 days ago
+44
You’ll be working with a team to help your coworkers use office technology. It’s a customer service and engineering position at the same time. Everything from setting up new users to configuring network attached storage - you don’t have to be able to do everything on your first day! When someone on the team tackles a complicated new project, we don’t consider it complete until it has been documented & the project leads another one of us on how to handle it.

Global Sales Support Specialist

Evening Technical Support Representative

Underwriter

Vice President, Trading Operations

TopstepTrader
Chicago
4 days ago
+35
The role is a great fit for a proven leader who is looking for the opportunity to develop and execute on a strategic plan to grow and continuously improve the funded trader side of our business. The VP of Trading Operations will work closely with our Risk Management Team to learn the current operations, and then recommend process and technology improvements to drive profits. Continually work to provide our funded traders an excellent experience, keeping up to date with modern tools and best practices. Oversee department P&L and work to increase the upside and reduce risk. Identify and manage new business and partnership opportunities that enhance our funded traders’ experience. Work cross-departmentally to ensure our funded trader business can scale in parallel with all other departments. Lead and manage team members according to our company values. This includes monthly one-on-one meetings, professional development goals, and overall quality performance toward achieving business goals, as well as planning for and assisting in future hiring needs. Users are the center of our work and as this is a new role, it will be yours to craft an approach that ensures the best possible experience, so that traders are our best source for referrals.

Operations Associate

Aclaimant
Chicago
4 days ago
+11
Aclaimant is looking for an Operations Associate to join our dynamic and growing team.  The Operations Associate will primarily be responsible for manipulating, standardizing, and consolidating datasets for client analytics; must be comfortable identifying problems and finding solutions. Other responsibilities will include working with Account Management during client on-boarding and various projects as they arise. Candidate must be organized

Automotive Field Rep - Chicago, IL

KAR
Chicago
5 days ago
+13
AutoVIN, The Automated Vehicle Information Network, provides professional field information and technology services that go beyond the boundaries of the competition. AutoVIN is looking for qualified Field Representatives to process data accurately and deliver actionable results in a timely manner. Primary duties include performing vehicle inspections and conducting floor plan audits of automobile dealerships. Field Representatives work independently in assigned geographic territory to perform AutoVIN field services, including inventory verification audits and both physical and mechanical inspections of vehicles.

Principal Solutions Architect

Discover Financial Services
North Suburbs
5 days ago
+30
Your broad responsibilities will include: owning the technical engagement and ultimate success around specific implementation projects; defining implementation architectures, responding to questions, developing a deep expertise in cloud technologies as well as broad know-how around how applications and services are constructed using the cloud (AWS platform). The scope of this role includes heavy participation in technical and non-technical project meetings, development of presentation quality technical documentation, creative conflict and issue resolution, and communication of design criteria and direction across all levels of IT management. A candidate must have high-level communication skills and be comfortable working with internal customers, management, technical staff, and external vendors to assess needs, requirements, and design standard/custom infrastructure solutions as necessary.

Senior Principal Application Architect

2019 Summer Northern Illinois University Campus Innovator

Lead AML Systems Administrator

Lead Network Engineer

Lead Voice Engineer

BT Campus Innovator

Sr. Risk Analyst

Senior IT Auditor

Service Reliability Engineer

Load 6 more jobs10 jobs at Discover Financial Services

Manager of Compliance Assurance - Credit Reporting

OppLoans
Chicago
5 days ago
+27
Establish a single ownership and Governance office for credit reporting and dispute handling functions. Standardize enterprise-wide processes and centralized oversight for the credit reporting and dispute handling process. Ensure quality control through centralized oversight and providing of furnished data. Ensure quality control through centralized management of customer disputes. Analyze and track credit dispute data. Work with independent auditors to confirm data quality. Ensure all business functions meet FCRA consumer bureau requirements for data access, use, furnishing, and credit disputes. Complete a holistic review and assessment of use and furnishing of data. Develop and implement internal training, as appropriate. Develop reports, which are concise, timely and provide value to business and management to continuously improve the data furnishing and dispute handling processes.

Senior Client Partner

10th Magnitude
Chicago
5 days ago
+10
As the Senior Client Partner at 10th Magnitude you will be responsible for the successful delivery of projects across multiple disciplines and industries. Typical projects include: Leading Process or System Improvements; Assessment and Roadmap; Custom Application Development, Infrastructure and Networking, and DevOps Consultation. You will lead teams of 2-4 engineers over the course of 2-4 months. 

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,690
Min: $30K
Max: $55K
Office Manager $52,267
Min: $20K
Max: $102K
Operations Associate $52,825
Min: $32K
Max: $85K
Technical Support $53,511
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $60,533
Min: $40K
Max: $85K
Client Success Manager $67,339
Min: $37K
Max: $135K
Business Analyst $70,966
Min: $35K
Max: $124K
Customer Support Manager $72,013
Min: $37K
Max: $130K
Operations Manager $83,130
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Senior Business Analyst $93,682
Min: $67K
Max: $125K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Director of Operations $117,357
Min: $80K
Max: $185K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $234,857
Min: $135K
Max: $600K

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