Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

23

IT Program Manager (Salesforce)

Sprout Social
Chicago
2 hours ago
+47
At Sprout Social, our IT team is responsible for supporting the internal systems and tools that our employees utilize, while at the same time providing a world-class user experience to ensure the success of our individual teams. We are entirely SaaS based, prefer lean, modern ways of working and are forging a non-traditional path forward. We are looking for a Program Manager with a demonstrated history of solving problems and helping to simplify business processes.

Medical Code Review Superivsor

CCC
Chicago
1 day ago
+29
Job Duties Responsibilities Operational Ensure all client Service level Agreements are consistently met and all penalties are avoided. Identify the processing, procedural and billing errors and practices that lead to claims inaccuracies and propose ways to systemically address. Develop, enhance and improve policies, procedures and workflow processes associated with claims review. Support other departments in problem resolution as necessary. Comp

NOC Lead

Client Solutions Advisor

Security Engineer (Blue Team Lead)

Solutions Consultant

Narrative Science
Chicago
2 days ago
+20
Narrative Science is seeking a solutions consultant to join our team in Chicago. The Solutions Consultant will be responsible for building automated reporting and content solutions for our clients using Quill™, our natural-language generation (NLG) platform. In addition, the Solutions Consultant will act as the primary point of contact on Quill™-based project work, helping customers understand our solutions, forming strong relationships with

Operations Analyst

Truss
Chicago
2 days ago
+13
Truss is a leading online marketplace to help small and medium sized business owners find, tour and lease space.  Our tech-enabled platform and our people help you find the right space for the best price in record time.   Our technology enables business owners to find the right space confidently by comparing spaces in our marketplace. Truss also offers dedicated brokers who act as the point person throughout the seamless process.  Plus, we are

Support Engineer

iManage
Chicago
3 days ago
+26
Analyze, diagnose, and resolve software and configuration issues in complex multi-tiered application environments. Develop and maintain a deep technical knowledge of iManage products. Effectively collaborate with customer engineers and system integrators to support complex system deployment projects. Maintain a deep technical knowledge of Microsoft Windows Servers, networking, relational databases, mobile smart devices, Microsoft desktop software, and web technologies. Develop, document, and publish best practice methods, technical white papers, blogs, and solutions. Proactively assist customers and internal teams to avoid or reduce problem occurrence.

Technical Solution Analyst

Bilingual Customer Advocate (Spanish Speaking)

Sprout Social
Chicago
4 days ago
+47
Professional fluency in Spanish and English (both written and verbal), Portuguese a plus. 1-3 years of customer-facing experience is required (SaaS Industry experience a plus). Proactive self-starter with a curious mind and strong initiative to solve tough problems and constantly make improvements. Challenge-driven, goal-oriented, and capable of handling emergency/crisis situations. Ability to be resourceful with impressive critical thinking skills, wearing many different hats and juggling conversations between channels comfortably. Excellent verbal and written communication skills. A strong work ethic and ability to work independently. Driven by a desire to help people and passion for teaching technology to others. Demonstrated ability to deal with change and act as a team player.

Salesforce Administrator & Strategist

Cameo
Chicago
5 days ago
+16
About the company: Cameo, one of TIME Magazine's 50 Most Genius Companies of 2018 and one of Chicago’s fastest growing and most exciting tech startups, is looking for passionate and hardworking individuals to help propel Cameo to the next level. You’ll be joining a quickly growing team of smart, curious and driven colleagues, and be able to experience a rocket ship from its earliest days. We want you to be excited about coming to work every day,

Customer Success Specialist

HealthJoy
Chicago
5 days ago
+16
About us HealthJoy is a rapidly growing healthcare technology company on a mission to help employers and employees maximize the value of their benefits. Our platform provides members with a centralized benefits experience by combining a virtual healthcare assistant (JOY) and benefits wallet with telemedicine and concierge services. By integrating these services, members are guided to the right point of care, high quality and low cost physicians

Automotive Field Rep - Chicago, IL

KAR
Chicago
1 week ago
+13
AutoVIN, The Automated Vehicle Information Network, provides professional field information and technology services that go beyond the boundaries of the competition. AutoVIN is looking for qualified Field Representatives to process data accurately and deliver actionable results in a timely manner. Primary duties include performing vehicle inspections and conducting floor plan audits of automobile dealerships. Field Representatives work independently in assigned geographic territory to perform AutoVIN field services, including inventory verification audits and both physical and mechanical inspections of vehicles.

Senior Client Partner

10th Magnitude
Chicago
1 week ago
+10
As the Senior Client Partner at 10th Magnitude you will be responsible for the successful delivery of projects across multiple disciplines and industries. Typical projects include: Leading Process or System Improvements; Assessment and Roadmap; Custom Application Development, Infrastructure and Networking, and DevOps Consultation. You will lead teams of 2-4 engineers over the course of 2-4 months. 

Manager, Customer Development

Sprout Social
Chicago
1 week ago
+47
Sprout Social is seeking a talented Sales leader to oversee a team of Account Executives on our expanding Customer Development team. Our Customer Development Account Executives are focused on generating new business from existing customers as their product specialist, identifying opportunities for upselling, and increasing individual account values. This team is equally driven by a customer-centric mentality as well as a desire to close new business. The ideal candidate has a strong background in sales and customer relations/account management. This candidate must be highly motivated, possess outstanding communication skills and be willing to work in a fast-paced, dynamic and growing environment. The Manager of Customer Development draws on their experience when coaching direct reports, analyzing data, evaluating workflow processes and working with various operational tool sets.

Relationship Manager

Cameo
Chicago
1 week ago
+16
Your role will be to be to identify talent (celebrities, influencers, athletes, etc), develop relationships with talent, managers, and agents; and ensure their success on Cameo. If you’re a Bravo-fanatic, spend Monday nights religiously watching the Bachelor, or feel like you could write the next issue of US Weekly, then this role may be perfect for you! You should have a great understanding of trending people, influencers that matter, and instinctively know who would do great on Cameo.

Manager, Agency Customer Success

Sprout Social
Chicago
1 week ago
+47
The ideal candidate has a strong background in customer relations/account management and sales. The candidate must be highly motivated, possess outstanding communication skills and be willing to work in a fast-paced, dynamic and growing environment. The candidate draws on their experience when coaching direct reports, analyzing data, evaluating workflow processes and working with various operational tool sets.

Customer Support Manager

Truss
Chicago
1 week ago
+13
COMPANY Truss is a leading online marketplace to help small and medium sized business owners find, tour and lease space.  Our tech-enabled platform and our people help you find the right space for the best price in record time.   Our technology enables business owners to find the right space confidently by comparing spaces in our marketplace. Truss also offers dedicated brokers who act as the point person throughout the seamless process.  Plus,

Relationship Manager - Bilingual

Cameo
Chicago
1 week ago
+16
Your role will be to identify talent (celebrities, influencers, athletes, etc), develop relationships with talent, managers, and agents; and ensure their success on Cameo. If you're the person in your friend group that everybody looks to for the latest pop culture news or the shocking sports stat line from the night before, then this role may just be perfect for you! You should have a great understanding of trending people, influencers that matter, and instinctively know who would do great on Cameo. 

Customer Success Analyst

Monument Labs
Chicago
1 week ago
Who we are: Monument’s mission is to create an immersive experience between people and their photos. We recognize that photos and videos have the power to build relationships, communicate ideas, and inspire others to capture the world around them. With this in mind, our team is driven to create a cleaner and more meaningful experience after the shutter clicks. Whether we’re designing organization tools or AI-based features to help photographers

Office Lead

KAR
Chicago
2 weeks ago
+13
Manage the Chicago DRIVIN office, a division of KAR Auction Services.  The Office Lead will direct, administer and coordinate all office services at DRIVIN.  This includes managing and approving key vendor relationships that support office operations, establishing a positive work environment and ensuring convenience of amenities.  The Office Lead will also play a large role in culture development, working directly with the DRIVIN leadership team.    

Bilingual Customer Success Manager, Scale

Sprout Social
Chicago
2 weeks ago
+47
As a Customer Success Manager at Sprout Social, you are part of a Customer Success team that is focused on cultivating strong relationships and loyalty with names like Evernote, Grubhub, Subaru and Edelman. Our team prides ourselves by being the primary point of contact for all of our customers and are dedicated to providing personalized experience to each and every customer. As a whole, Sprout supports the social media efforts of over 25,000 brands around the globe.

Product Support Engineer

Sprout Social
Chicago
2 weeks ago
+47
This role is to serve as an escalation expert to facilitate the overall resolution of customer issues. This is whether they are able to provide a solution/answer without escalation, or need to submit tickets to Engineering for bug fixes or Product for functionality confirmation. This will include activities such as investigating, troubleshooting, and reproducing issues escalated by the Customer Advocate team, as well as being an overall product expert. We’re looking for someone who is detail-oriented, but who can also identify patterns and possesses a mind geared toward bigger-picture problem-solving. This includes having a strong mental index of reported issues and strategically leveraging Product, Engineering and/or internal documentation. This individual is passionate about driving the voice of the customer to our Product teams by continually providing feedback to improve and enhance our customer’s product experience.

Manager, Customer Support

Sprout Social
Chicago
2 weeks ago
+47
As a Manager, Customer Support you will supervise two to four team leads each leading three to five Customer Advocates in delivering real time high quality solutions to our 25,000+ global customers. Managers will be responsible for shift scheduling, team capacity, performance/growth and ensuring all core qualitative and quantitative KPIs are achieved. You will also be active collaborators across our leadership team, within our support organization and across Sprout, helping drive the voice of the customer across Sprout.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,690
Min: $30K
Max: $55K
Office Manager $52,267
Min: $20K
Max: $102K
Operations Associate $52,825
Min: $32K
Max: $85K
Technical Support $53,793
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $60,533
Min: $40K
Max: $85K
Client Success Manager $67,339
Min: $37K
Max: $135K
Business Analyst $70,504
Min: $35K
Max: $124K
Customer Support Manager $72,013
Min: $37K
Max: $130K
Operations Manager $82,971
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Senior Business Analyst $93,682
Min: $67K
Max: $125K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Director of Operations $117,357
Min: $80K
Max: $185K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $234,857
Min: $135K
Max: $600K

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