Chicago Tech Jobs and Startup Jobs

10

Senior Customer Success Manager

DialogTech
Chicago
1 day ago
+47
The Senior Customer Success Manager is responsible first and foremost for the happiness of our customers. As a named Senior Customer Success Manager for our customers you are their lifeline to our organization. For this particular role, we are looking for a self starter who feels at ease taking on a consultative selling approach to drive and secure revenue, as well as mitigating the risk of churn of our client base. You will be able to sell ideas confidently in a fast paced, transactional environment. And will be tasked with keeping things simple, organized and clear – even in the most complex situations – so that we can grow together.

Customer Trainer

CCC Information Services
Chicago
1 day ago
+39
A CCC Customer Trainer is primarily responsible for facilitating training to our Insurance Company clients through in-person and remote delivery methods. Customer Training additionally supports CCC’s customers in automotive and OEM markets as business needs and availability allow. This client facing role requires up to 90% travel and also involves detailed webinar deliveries and the dissemination of training materials via email and electronic tutorials. Preparation, follow-up, and internal reporting are an integral part of the position residing under the umbrella of Learning Services and reportable directly to the Customer Training Manager. The ability to work and travel independently, adhere to expense policy and effective time-management are keys to success.

Associate Business Systems Analyst, Parts

Sr. Business Systems Analyst

Systems Engineer, SCCM

Technical Client Services Associate

Integral Ad Science
Chicago
2 days ago
+49
Use in-depth knowledge of IAS product suite and customer use cases to provide applicable solutions to customer inquiries. Efficiently provide successful solutions to assigned client requests, especially to facilitate seamless campaign implementation and use of IAS platform. Appropriately escalate projects as needed to TCS escalation partners. Provide client feedback to internal cross-functional teams via established tools to further IAS’s customer-centric product development. Develop new materials – especially Knowledge collateral – to facilitate customer engagement and drive IAS platform use. Consistently provide relevant education to customers to drive increased customer self-sufficiency. Leverage the broader IAS on-boarding team, methodologies, and best practices to support successful implementation on the customer side.

Systems Engineer

DialogTech
Chicago
2 days ago
+47
Perform implementation, operational support, maintenance, and optimization of cloud and datacenter infrastructures. Work with your peers to design and build a highly available cloud hosting platform and incorporate the necessary automations and tool configurations that ensure agile and secure consumption. Implement solutions requested by internal customers. Resolve complex problems, build and improve procedures, and facilitate communication. Deploy updates and fixes. Build tools to reduce occurrences of errors and improve customer experience. Perform root cause analysis for production errors. Design procedures for system troubleshooting and maintenance. Deploy software to Cloud computing infrastructure, as well as our datacenter infrastructure, and work with system configuration and deployment automation technologies. Provide mentorship of hosted systems, databases, and network troubleshooting, and provides various technical solutions to the business requirements.

Product Support Specialist

ActiveCampaign
Chicago
5 days ago
+56
We are seeking candidates who truly enjoy working with small and medium-sized customers and help them understand how the ActiveCampaign platform and tools can help them propel their business forward. If you are a problem-solver with a technical depth and a customer-first mentality, the motivation to take the initiative to own and resolve customer issues to help them leverage their use of our products for maximum impact, are highly curious and love the intersection of technology and marketing, we'd love to talk to you.

Senior Network Engineer

Support Engineer

DIRECTOR, CLIENT DEVELOPMENT

Conversant
Chicago
3 weeks ago
+48
The individual is responsible for becoming first and foremost a client partner.  We expect them to create win/win outcomes that will that will lead to revenue growth for Conversant.  We expect that the ideal candidate to use general business acumen to uncover business needs and identify how Conversant solutions can help clients achieve their business goals. Lead internal resources for the preparation and delivery of objective based solutions for clients. Be consultative and uses creativity to create and deliver customized sales solutions that address the client’s compelling events and help them meet their goals. Effectively facilitate day-to-day management of account both internally and externally. Build relationships with key stake holders including the partner strategy team, marketing, analytics, legal, compliance and key decision makers and influencers at the organization. Work to quickly learn and understand landscape the client operates in to help address their needs in way that is competitive and meaningful. Negotiate with client’s key decision makers and influencers to create positive outcomes for Conversant and the client. Develop a roadmap for success over time that will enable client satisfaction, growth and trust.  Ultimately aspire to become the Client’s Trusted Advisor.

CLIENT DEVELOPMENT MANAGER

DIRECTOR, CLIENT DEVELOPMENT - RESTAURANTS

Senior Operations Manager

Syndigo
West Suburbs
1 month ago
+27
The Senior Operations Manager will be expected to work with product development and software development teams to plan for new products, assist with innovation projects, and ensure there is collaboration and coordination between operations and commercial teams. This role will also be responsible for the implementation of new processes and ensuring standard operating procedures and metrics are in place. The ideal candidate will have strong interpersonal skills and able to work with associates at all levels within the organization, work with urgency, foster team work, build a high-performance team and advocate quality and data integrity across all processes.

Sr Client Delivery Manager

Signal
Chicago
2 months ago
+21
Our Sr Client Delivery Managers are our platform experts. In this role, you’ll be guiding our clients and end-users through advanced implementations for data collection and identity management in our platform. We’re in search of a collaborator and problem-solver with experience working in a client-facing technical service environment to become an expert resource on our technology. This role will see you implement and deliver end to end tagging solutions on behalf of large brands on their web, mobile web and in-app environments, with a particular focus on their ad-tech and mar-tech stacks. As a result, you will need to be comfortable and confident in front of clients, and be able to provide demonstrations of the product and/or your solutions.

Technical Support Engineer

Signal
Chicago
2 months ago
+21
Signal’s Chicago office is looking for a brainy, inventive and detail-obsessed Technical Support Engineer to provide guidance and consultative technical expertise to our end users and the client delivery team. Our future Signalite has experience working in a technical service environment, is comfortable collaborating with product and engineering teams and is no stranger to the marketing technology space.

Associate

Syndigo
West Suburbs
5 months ago
+27
If you are an individual who is organized, able to communicate effectively, possess an affinity and acumen for technology, along with a positive attitude and some experience working with customers/clients, the associate role is a great opportunity to start your career.  We can teach you what you need to know about the systems and the industry.  These are entry-level roles and will require being onsite in our office in Lisle, IL daily.   

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $43,039
Min: $28K
Max: $62K
Operations Associate $50,240
Min: $30K
Max: $85K
Office Manager $53,879
Min: $20K
Max: $102K
Technical Support $58,742
Min: $36K
Max: $123K
Desktop Support $61,841
Min: $45K
Max: $102K
Sales Operations Analyst $66,788
Min: $40K
Max: $150K
Business Analyst $73,419
Min: $35K
Max: $180K
Customer Support Manager $74,166
Min: $37K
Max: $130K
Client Success Manager $78,691
Min: $37K
Max: $151K
Operations Manager $83,842
Min: $41K
Max: $150K
Business Intelligence Analyst $83,996
Min: $45K
Max: $135K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,319
Min: $67K
Max: $135K
Sales Operations Manager $96,482
Min: $70K
Max: $167K
Director of Customer Success $122,477
Min: $70K
Max: $190K
Director of Operations $128,518
Min: $82K
Max: $220K
Vice President of Operations $181,833
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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