Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

20

NOC Technician - Night Shift

Vail Systems, Inc.
Chicago
17 hours ago
+27
Vail Systems is a leading voice-enabled SaaS/Cloud company headquartered in Deerfield, IL, with a satellite office in downtown Chicago. Vail's focus is to design, develop and host voice and messaging applications based on a VoIP platform developed by a team with decades of experience in IP telephony. Vail's services range from enhanced network routing for Fortune 500 enterprise clients to softphone technology serving the consumer VoIP market. www.vailsys.com.  NOC Technician- Night Shift 

Senior Client Success Manager

Ensono
Chicago
1 day ago
+35
The Client Experience and Success team is responsible for developing client relationships that promote retention and loyalty while ensuring that our clients derive maximum value from Ensono’s solutions and services. As a team, we are on a mission to transform each client’s experience, while becoming an industry-leading Managed Services Provider. We are looking for passionate client advocates who are willing to drive change and help their customers achieve great things. The Client Success Manager is the primary point-of-contact responsible for identifying each unique customers’ business outcomes and aligning Ensono products, services and support to help them achieve their goals. Our Client Success Managers are growing their careers while building experience across multiple accounts, dealing with a range of issues and learning a variety of industries.

Senior Mainframe Solution Architect

Manager Information Technology, Info Sys

Director, Global Change Management

Global Facilities Manager

Client Support Engineer Level 2

Client Manager

Senior Network Engineer-Implementation

Production Control Analyst

Expert Storage Engineer

Associate Production Control Analyst- Night Shift

Senior Network Engineer

Consultant - Procurement (Contractor)

Consultant - Procurement (Contractor)

Consultant - Procurement (Contractor)

Senior IBMi Systems Engineer

Load 10 more jobs16 jobs at Ensono

Technical Solution Analyst

iManage
Chicago
2 days ago
+26
Engage stakeholders at clients (and prospective clients) in envisioning exercises, as well as detailed requirements and solution envisioning. Facilitate group and stakeholder solution review sessions. Map client requirements to iManage products and solutions design. Implement solutions through configuration, scripting and implementation software development, when necessary. Communicate and document envisioned solutions visually and in written word form to customers and prospects. Provide billable technical project management services on large and small-scale projects. Generate comprehensive technical delivery plans. Ensure ongoing quality for solutions delivery including formalized QA methodologies, etc.

Senior Director / Head of IT

Support Engineer

Account Manager

GTreasury
North Suburbs
3 days ago
+14
GTreasury, the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer is currently looking to hire a motivated Account Manager to join our growing global sales organization. Developed using the latest technology, GTreasury helps empower organizations on their path to strategic treasury, by enabling total visibility into their cash, liquidity, payments and financial risk management. With enterprise

Advisory Solution Architect, ITBM (PPM, APM)

ServiceNow
Chicago
3 days ago
+41
ServiceNow is seeking IT Business Management (ITBM) solution consultants who can provide leadership and expertise during pre-sales engagement. A combination of being well versed in presenting solutions to varied audiences as well as a hands-on technical knowledge to go wide and deep on solution positioning and delivery as part of sales cycles.

Executive Assistant

SMS Assist
Chicago
4 days ago
+18
SMS Assist has an exciting career opportunity for an Executive Assistant.  The ideal candidate is a self-starter, thrives in a high growth environment, has excellent communication and organizational skills, and is passionate about people. This is a full-time non-exempt position. The schedule for this position is Monday- Friday 8:00 AM-5:00 PM.

Operations Specialist

SMS Assist
Chicago
4 days ago
+18
As the Operations Specialist, you will act as a liaison between our clients and our network of contractors (internally, we refer to them as Affiliates) by managing all our clients’ repair and maintenance needs within our technology platform, One by SMS Assist. At SMS Assist, our Operations Specialists communicate predominantly on the phone and electronically with clients and Affiliates to ensure all maintenance services are completed in an effective and efficient manner.

System Integration Analyst

GTreasury
Chicago
1 week ago
+14
GTreasury, A leading innovator of integrated SaaS treasury and risk management solutions, is currently looking to hire a System Integration Analyst to join our growing global team! Working under the direct supervision of the Manager, System Integration, this position is a project team member for clients and their banks when configuring payments, connectivity, and other integrations in the GTreasury software. In this role, you will work closely with clients and with your colleagues on the GTreasury project team to execute the scope of the implementation, build any in-country requirements, and conduct file format testing, in order to implement the most efficient solution for the client. 

Success Project Specialist

StratEx
Chicago
1 week ago
+21
StratEx handles HR and Payroll services for small to mid-sized companies. The Success Project Specialist supports the execution of key client initiatives. They work closely with our Client Success Managers as well as directly with clients to set up new, or update current, client projects within our system, troubleshoot client issues, and deliver training to ensure our clients are properly using our software. Job Responsibilities/Essential

Advisory Solution Architect, Customer Service Mana…

ServiceNow
West Suburbs
1 week ago
+41
As a Advisory Solution Architect, Customer Service Management (CSM), you will be responsible for supporting the product sales effort by using your technical and customer service domain expertise to address customers’ business issues, demonstrate technical credibility and convey value. You will play a key role in the sales process by facilitating customer requirements discovery sessions, building reusable assets such as demos, configuring the product for proof of concepts, and gathering customer feedback for future product innovation. Strong technical, sales and consulting skills as well as the ability to translate technical capabilities into business benefits are crucial for this role.

Senior Support Account Manager

ServiceNow
Chicago
1 week ago
+41
As a SAM, you will be responsible for a defined territory of accounts providing a high-touch support experience to our largest and more strategic customers.  The SAM will be delivering both proactive and reactive services and act as a central point of contact for support related requests.  Working as a support advocate, the SAM helps coordinate efforts within ServiceNow to ensure timely resolution of incidents and problems.  A SAM provides regular communications by conducting service reviews, providing operational summaries and driving status updates on all open high-priority incidents.  A SAM should be comfortable presenting to all levels within an organization including C-Level contacts.     

Strategic Accounts Team Lead

SMS Assist
Chicago
1 week ago
+18
Ensures total client satisfaction for assigned portfolio by managing a team of Account Representatives in the performance of their assigned responsibilities, holding them accountable for managing complex operational projects for clients of high strategic importance to SMS Assist. Manages relationships with vendors to achieve seamless, high-quality service and advantageous pricing. Guides team members in the development of professional relationships with clients and vendors through collaborative communication, effective action on feedback, and occasional site visits. Exercises budgetary approval authority and holds team members accountable for managing the client’s operations & maintenance budget within the assigned portfolio to the client’s financial benefit. Closely monitors the operational and financial performance of all assigned operational teams to identify the root causes of process, approach, and/or program deficiencies; recommends resolutions to increase the client’s operational and financial efficiency. Enables and motivates team to proactively develop and implement solutions to complex and challenging client requirements that fall outside of standard procedure and historical precedent. Identifies the need to become engaged in potential issues prior to client escalation and works with team members to resolve high-priority issues; correctly identifies issues that require escalation to department leadership, and raises them alongside actionable recommendations for solutions.

Strategic Accounts Representative

SMS Assist
Chicago
1 week ago
+18
Serves as primary client contact and manages operational client projects including: using analytical tools to understand the objective in context; assigning the appropriate resources for project completion; maintaining appropriate timelines; communicating regularly to clients and leadership; maintaining accountability throughout the process. Builds and maintains professional relationships with clients to gain an understanding of their operational needs, assists in the development and implementation of solutions to meet those needs. Uses qualitative and quantitative data, business acumen, and operational principles to identify the root causes of process, approach, and/or program deficiencies; recommends resolutions to increase operational efficiency. Communicates findings and recommendations based on client data clearly; couples this with actionable conclusions to drive business decisions. Uses data analysis tools in our propriety database to help the operations department make informed decisions regarding clients and vendors. Provides accurate and timely reporting to all internal and external clients. Assists department leadership in the development of goals surrounding key metrics, reports and dashboards including Service Level Agreement (SLA) performance, Work Order aging by status, Support Desk calls by issue and targeted program monitoring; adheres to these goals and standards.

Customer Service Representative

SMS Assist
West Suburbs
1 week ago
+18
The Customer Service Representative is the primary point of contact for SMS Assist customers to resolve questions, log work orders, or follow up on work orders. This role handles a variety of requests via phone or email.  We are seeking an individual who will provide an amazing customer experience to every customer they interact with, takes ownership for resolving customer issues, and looks for ways to improve the customer experience. 

Pricing IT Project Manager

Price f(x)
Chicago
1 week ago
+14
Defining project scope, captured in the services statement of work, by working closely with the customer and Sales to identify specific customer requirements and ensuring technical feasibility. Develop a detailed project plan to track progress and estimate project effort and required budget. Lead project teams of solution architects, configuration, and integration engineers. Use appropriate verification techniques to manage changes in project scope, schedule, and costs . Coordinate with the client project manager on client owned tasks in the area of ERP integration, testing, end-user training, post go-live support, etc. Report project progress and communicate project information timely and effectively to internal and external project stakeholders. Manage the relationship with the client and all stakeholders. Member of the project management team and responsible for project profitability across projects in the region.

Office Coordinator (Part-Time)

Maropost
Chicago
1 week ago
+24
Maropost is looking for a resourceful and dedicated individual to join our growing Chicago office. This position will report into our VP of People and requires a flexible commitment or 20-30 hours per week. We are seeking a coordinator that thrives on simplifying things for yourself and others, and has a passion for organization. Your efforts will help our Chicago office grow and scale. You should quickly learn to anticipate needs while whipping

Network Engineer

Vail Systems, Inc.
Chicago
1 week ago
+27
As a Network Engineer at Vail, you'll work on a team in designing, implementing, capacity planning, incident response, and trouble-shooting. You will work in a highly technical environment alongside software developers, systems engineers, and other network engineers to design and deliver solutions to complex technical problems.

Client Support Specialist

Buildout, Inc.
Chicago
2 weeks ago
+17
As a member of the team, you will troubleshoot and analyze customer emails and live chats to provide them with an effortless customer experience. You should be driven to help customers and have the curiosity to dive deep into an ever-changing product to learn it inside and out. Providing a Buildout Quality customer experience requires patience, empathy, and the desire to continuously polish your skills and grow.

Cloud Network Support Engineer

Nerdio
North Suburbs
3 weeks ago
+17
Partner Experience Engineer The Ideal Candidate For Nerdio Our Partner Solutions Team is looking for a client-facing Cloud Network Support Engineer with strong technical and communication skills to support our technical channel partners. Why You Want To Work At Nerdio At Nerdio, you will immediately find yourself in a high-growth, fast-paced venture-backed company boasting over a decade of serving happy customers and partners. You will find

Overnight Infrastructure Engineer (Remote)

Entara
Chicago
3 weeks ago
+14
Wanted: A Midnight Manipulator of Cosmic Conundrums  (Also known as a Remote Overnight Infrastructure Engineer) WHAT YOU’LL BE DOING (Otherwise known as the fine print, the list of job tasks and responsibilities.) Overnight Infrastructure Engineers are primarily responsible for taking the lead on providing support to Entara’s clients calling in with IT infrastructure support issues, as well as addressing issues generated by our monitoring

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,489
Min: $30K
Max: $55K
Operations Associate $52,825
Min: $32K
Max: $85K
Office Manager $53,000
Min: $20K
Max: $102K
Technical Support $53,964
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $59,357
Min: $40K
Max: $85K
Client Success Manager $67,339
Min: $37K
Max: $135K
Business Analyst $71,315
Min: $35K
Max: $124K
Customer Support Manager $72,457
Min: $37K
Max: $130K
Operations Manager $82,730
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Senior Business Analyst $92,400
Min: $67K
Max: $125K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Marketing Operations Manager $98,740
Min: $50K
Max: $125K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Director of Operations $118,370
Min: $80K
Max: $185K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

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