Chicago Tech Jobs and Startup Jobs

96

Technology Support Analyst

OneMain Financial
Chicago
5 hours ago
+27
As a member of the EUC Engineering team, the candidate will assist in managing an installed base of OSX systems using JAMF, provide local support as needed, configure new or replacement devices. Additionally, we would want this team member to assist in the managing of the Citrix End Point Management environment.

IT Engineer I

VelocityEHS
Chicago
6 hours ago
+33
GENERAL DESCRIPTION:  The VelocityEHS IT Team is a close-knit, active department where there’s never a dull moment. We work very hard, but we also go to partner events, tech conferences, work in an agile ever-changing environment, and touch new technologies every year. An Information Technology Engineer is expected to maintain, repair, and troubleshoot desktop hardware and software packages while working directly with the IT manager to

Head of Client Service, Morningstar Data

Morningstar
Chicago
7 hours ago
+45
The Role: The Head of Client Service is a global role responsible for strategy and execution of Service related to Morningstar Data. This role will lead the global data service team and will develop the cross-team and cross functional networks, process rigor and metrics necessary to deliver exceptional customer care and service. This position is located in our Chicago office.

Head of Index Technology

Customer Support Manager

Associate Customer Success Manager

Technical Support Representative

Associate Employee Support Analyst

Senior Client Service Representative

Managing Director, Americas - Morningstar Investment Management

Global Head of Client Service

Chief U.S. Market Strategist

Director – Quality & Transformation

Customer Success Manager

Load 8 more jobs12 jobs at Morningstar

Order Entry Specialist

SPINS LLC
Chicago
8 hours ago
+25
 Ensure all orders and amendments are processed accurately and in a timely manner. Assist in developing best practices and procedures in the order entry/ contract management role. Manage customer orders to ensure they meet SPINS’s terms and conditions. Ensure order entry reports are reviewed daily and proper action is taken to resolve order issues (Reports: Open Orders, Cancellations, Blocked orders). Understand sales objectives and SPINS products to more accurately process orders. Handle escalations which can include e-mail/phone calls from Sales/ Fulfillment/ Finance. Escalate issues to team leads and team mangers as needed. Assist Financial Systems Team in identifying and building out enhancements to Salesforce/Steelbrick CPQ. Define and meet key Service Level Agreements to increase transparency and reliability of function.

Lead Systems Software Engineer

Discover
North Suburbs
8 hours ago
+43
Designs and tests vended software and non-vended solutions. Works closely with staff for training and mentoring opportunities. Supports and maintains software installations and hardware systems—lifecycle management, change management, request management, and incident management. Consults with the customer base to gather requirements for solution set.

Lead Network Management Analyst

Lead Cybersecurity Analyst ( Vulnerability Management and Phishing)

Lead Cybersecurity Analyst

Lead BT Risk & Compliance Analyst-IHM

Systems Analyst (Metadata)

Lead Data Support Analyst-IHM

Lead Network Engineer

Load 4 more jobs8 jobs at Discover

Strategy and Operations Associate

Enova
Chicago
8 hours ago
+45
  Strategy and Operations Associate As an Associate on the Strategy & Operations - or “S&O” as insiders commonly refer to them here – You will wear a lot of hats so being comfortable with change comes naturally. What you’ll do:

Head of Collections

Senior Customer Service Department Manager

CashNet USA Customer Service Chat Representative

CashNet USA Customer Service Representative

Workforce Management Associate

Workforce Management Department Manager

Head of Operations

Load 4 more jobs8 jobs at Enova

Customer Success Lead

Affirm
Chicago
20 hours ago
+29
Affirm is committed to building lasting partnerships with online merchants for long term growth and ongoing revenue generation. As a Customer Success Lead, you will work with our existing merchants in the Home and Mobile verticals to drive usage of the Affirm platform for increased adoption, customer satisfaction, and growth. The Customer Success Lead position is a high-profile customer-facing role requiring outstanding relationship management and program management skills to guide merchants successfully from deployment to operationalization. 

Technical Support Representative

Returnly
Chicago
20 hours ago
+13
We're looking for a highly organized go-getter and problem-solver who wants to delight our customers by delivering accurate and quick assistance while maintaining Returnly’s quality service experience. Our Technical Support team provides first-touch support to customers primarily via email with occasional phone calls. After comprehensive training on Returnly products, this candidate should be excited to play a pivotal role in supporting and maintaining the day-to-day operations of our diverse customer base. 

Customer Support Tier III

DocuSign
Chicago
1 day ago
+44
As a Customer Support Tier III Representative, you are the first line of defense to educate, solve the problems of and delight our commercial and enterprise customers. SpringCM, a DocuSign company, is seeking an experienced Customer Support Representative who has solid knowledge in document management, BPM/workflow, and web services interfaces. The position acts as the liaison between customers and all functional areas within SpringCM to resolve service and support related inquiries. The scope of the position ranges from helping the SMB space to the largest Fortune 100 customers.

Regional Vice President, Vertical Markets

Sr. Manager, Technical Services

Senior Customer Success Manager – Telecom & Media

Senior Customer Success Manager – Telecom & Media

Load 1 more jobs5 jobs at DocuSign

Cloud Services Specialist

iManage
Chicago
1 day ago
+44
Entering, maintaining and updating cloud related customer data and contractual details into appropriate systems including Salesforce and Zendesk. Interfacing and providing support to internal iManage teams including Cloud Operations, R&D, Pre-Sales, Sales, Legal and Product Management to ensure successful delivery of the components required for an iManage Cloud implementation. Coordinating schedules with internal resources and partners to ensure successful delivery of cloud implementation in a timely manner. Providing partner support and follow up on inquiries via phone and email on behalf of Cloud Services Manager when needed. Providing project status updates with internal and external stakeholders as needed. Assisting the Cloud Services team globally with various tasks that the team may need. Supporting customer offboarding and decommissioning.

Senior Systems Engineer

IT Systems Administrator

Manager, Service Desk

Office Manager

Security Compliance Analyst

Principal Architect

Support Engineer

Load 4 more jobs8 jobs at iManage

Information Security Risk and Compliance Manager

Avant
Chicago
1 day ago
+48
The Information Security Risk and Compliance Manager will coordinate and manage compliance audits across the organization. They will work collaboratively across the organization to ensure policies and standards are followed to maintain a state of compliance.

System Engineer

Regulatory Compliance Manager

Sales Director, Pharmacy Solutions

Lumere
Chicago
2 days ago
+42
The Director will work across Lumere’s functional departments to help define, develop and deliver pharmacy solutions that differentiate Lumere from the competition. S/he must be comfortable acting as a Player-Coach, with a proven record of achievement in helping customers realize success in their medication use analytics across the system and the continuum of care. 

Director, Market Strategy - Mortgage

TransUnion
Chicago
3 days ago
+49
The Director of Market Strategy, Mortgage will be responsible for working cross-functionally, with sales, strategy, product marketing, help define and drive strategic growth initiatives to grow mortgage business revenue and provide strategic business intelligence to mortgage business senior leadership. This role will lead the development of TU’s mortgage story, go to market and training materials for our sales team, along with leading efforts to collect the Voice of Customer and will also be responsible for identifying and executing strategic partnerships with various stakeholders in the mortgage ecosystem.

Sr. Corporate Facility Manager

Linux Support Technician

Network Automation Manager

Insider Threat UEBA Analyst

Senior Manager, Identity and Access Management

Credit Reporting Client Support Analyst (B2B)

Director, Web Marketing Operations

Incident Handler

Client Implementation, Manager- Client facing

Ab Initio Application Support Specialist

Director, Market Development - Fintech

Healthcare Client Success Associate

Director, Strategy & Planning

Director, Market Development, Diversified Markets – Technology, Retail, and E-Commerce

Administrative Assistant - Operations

Director, Market Strategy, Diversified Markets - Telecommunications & Utilities Markets

Project Manager, Cyber Security

Customer Enagagement Consultant

Sr. Administrative Assistant

Corporate Investigations Manager (Monitoring & Anomaly Detection)

Load 10 more jobs21 jobs at TransUnion

Loan Advocate

OppLoans
Chicago
3 days ago
+55
We are OppLoans Growth with a Purpose  OppLoans is a leading financial technology platform that provides accessible products and a top-rated experience to middle income, credit-challenged consumers. Through our unwavering commitment to customer service, we help consumers, who are turned away by traditional providers, build a better financial path.    OppLoans is a team of caring and inventive “Opptimists” with diverse perspectives and

System Integration Analyst

GTreasury
North Suburbs
4 days ago
+14
GTreasury is currently looking to hire a System Integration Analyst to join our growing global team! Working under the direct supervision of the Manager, System Integration, this position is a project team member for clients and their banks when configuring payments, connectivity, and other integrations in the GTreasury software. In this role, you will work closely with clients and with your colleagues on the GTreasury project team to execute the scope of the implementation, build any in-country requirements, and conduct file format testing, in order to implement the most efficient solution for the client. 

Restaurant Success Manager - Toast Payroll

Toast
Chicago
4 days ago
+53
As a Restaurant Success Manager, you will operate as a key customer advocate for clients in your assigned territory. Using customer empathy and a consultative approach, you will drive customer satisfaction and measure success based upon a number of key performance indicators (KPIs): customer NPS, expansion revenue, retention, and referral revenue. As a pivotal internal and external stakeholder, you will partner with the Sales, Support, Services, Product and Finance teams to meet all customer needs. 

Application Support Specialist

CardX
Chicago
4 days ago
+25
The Application Support Specialist will work closely with CardX clients to resolve technical issues and assist with implementation success. In addition, the Application Support Specialist will collaborate with the CardX Technology and Operations teams on matters of quality assurance (QA) and documentation to meet client needs.  This position will require a passion for problem recognition, research, professional follow-up communication, and resolution. One with consistent attention to detail, a strong work ethic, outstanding communication skills, commitment to excellence in product delivery, and the desire to thrive within a fast-paced, rapidly-growing company would excel in this role.

Administrative Coordinator : A Masterful Composer…

Entara
Chicago
5 days ago
+14
EMBARK ON YOUR JOURNEY We invite you to join Entara and further your career journey with us as our Administrative Coordinator. The functions, roles, and activities at play in a fast-paced, “eyes on the prize” workplace like Entara don’t seamlessly work together without a strong support system keeping us on-point, refreshed, and organized! For each player to perform at their peak, we have to create spaces for success, provide fuel for the

Client Success Lead, Retail

Affirm
Chicago
5 days ago
+29
As one of the first hires on the Retail Client Success team, you will work with strategic enterprise merchants to drive usage of the Affirm product in the Retail environment (in store). This position is a high-profile customer-facing role requiring outstanding relationship, program management skills and big picture thinking. You will utilize those skills to increase Affirm adoption, conversion and volume in Brick and Mortar retail. 

Collections Representative

Alliant Credit Union
West Suburbs
6 days ago
+44
You will be responsible for servicing early stages of delinquency for member loan and depository products including, but not limited to: credit cards, mortgages, auto, student and personal loans.  Work involves making and receiving calls to members to facilitate one-time payments, performing transfer transactions between Alliant accounts, updating member contact information and establishing automatic payments or third party authorizations.  The incumbent will provide an enhanced member experience while performing basic loss prevention activities.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $42,751
Min: $28K
Max: $62K
Operations Associate $50,501
Min: $30K
Max: $85K
Office Manager $53,879
Min: $20K
Max: $102K
Technical Support $58,870
Min: $36K
Max: $123K
Desktop Support $61,841
Min: $45K
Max: $102K
Sales Operations Analyst $66,788
Min: $40K
Max: $150K
Business Analyst $73,798
Min: $35K
Max: $180K
Customer Support Manager $74,166
Min: $37K
Max: $130K
Client Success Manager $79,293
Min: $37K
Max: $151K
Operations Manager $83,842
Min: $41K
Max: $150K
Business Intelligence Analyst $83,996
Min: $45K
Max: $135K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,252
Min: $67K
Max: $135K
Sales Operations Manager $95,537
Min: $70K
Max: $167K
Director of Customer Success $122,477
Min: $70K
Max: $190K
Director of Operations $128,268
Min: $82K
Max: $220K
Vice President of Operations $180,765
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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