Chicago Tech Jobs and Startup Jobs

42

Client Support Lead

Lumere
Chicago
1 day ago
+42
Lumere, a GHX company, is an organization comprised of clinicians, researchers, pharmacists and strategic thought leaders focused on helping health systems eliminate unwarranted clinical variation and cut unnecessary costs—specifically related to device and drug selection and utilization. As Client Support Lead, you will be responsible for providing white-glove client support to our end-users. You’ll manage customer requests end-to-end,

SQL Server Database Administrator

Vail Systems, Inc.
Chicago
1 day ago
+27
You will provide physical database support for SQL Server databases, ensuring the integrity and availability of the database. You are responsible for monitoring, analysis, and performance tuning at both the system and application levels. As part of the Database Administration team, you will work on a team that utilizes high availability solutions to support Vail's SIP phone platform hosting systems. You will help to ensure that all solutions of application and business issues are secure, compliant, and adhere to the minimum-security baselines set forth by Vail Systems. You will be using your T-SQL skills to create a data-access layer capsules business logic for best performance. You will participate in a 24/7 on-call support rotation.

Support Director

Productive Edge
Chicago
2 days ago
+34
Spend time as an integral member of the leadership team, leading a team to continue building robust enterprise support processes and procedures in a global environment. Collaborate directly with the Managing Partner and VP of Engineering to drive technical support change and continued team growth and development. Interface with key stakeholders to identify trends and adapt to a nimble technology, environment, and retail industry.  Evaluate technology solutions to make informed recommendations. Utilize skills in Jira/Service Desk, or similar support technologies. Leverage application performance monitoring (APM) experience. (i.e. New Relic, rackspace). Manage internal and external technology dependencies and risks, create contingency plans for critical technologies. Ensure that SLAs are met and that quality targets are reached and maintained. Compile reports on SLA and Customer Satisfaction metrics by Customer, ensuring we have visibility the top issues each client is facing. Work closely with the product team, ensuring that product feature requests are logged and worked regularly with the product team.

Network Cloud Architect

3Cloud
Chicago
2 days ago
+25
We are looking for a motivated self-starter that wants to grow as we grow. As an Azure Architect, your primary responsibility will be to ensure client success with Azure. You will be responsible for the analysis, design and planning of infrastructure and architecture of solutions in Azure, and other related technologies. The role is a technical client-facing role that will be accountable for the end-to-end client cloud deployment experience. The ideal candidate will have experience in client-facing roles and have success leading technical discussions with senior executives that drive key decisions and implementation.

Regional Vice President, CLM

DocuSign
Chicago
2 days ago
+44
As a Regional Vice President, you will bring passion and expertise to lead a team of Account Executives to drive new business opportunities, develop and execute strategies with partners to drive revenue growth for SpringCM – a DocuSign Company. You will create awareness and develop relationships with our most important prospects and partners, with a focus on pipeline development and revenue generation. You will manage a territory and be responsible for prospecting the largest enterprise accounts in those territories as well as working with existing customers to identify new business opportunities in other areas of their organizations. Collaborating with key stakeholders, you will drive metrics for the team, collaborate in closing business and be the expert in the CLM space.

Customer Support Tier III

Regional Vice President, Vertical Markets

Sr. Manager, Technical Services

Senior Customer Success Manager – Telecom & Media

Senior Customer Success Manager – Telecom & Media

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Senior Manager, New Verticals

DoorDash
Chicago
3 days ago
Build. You’ll have your fingerprints all over DoorDash’s next big business. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy and hiring to stocking shelves and negotiating with suppliers. Strategize. From first principles, you’ll develop the optimal strategy for DoorDash Essentials to best serve our customers. Analyze. You’ll assess the operational and financial impacts of your decisions, and iterate based on data.  Lead and collaborate. You’ll work with a cross-functional team, including engineering, product, design, operations, finance, and marketing to build this new line of business for DoorDash.

Manager, New Verticals

DoorDash
Chicago
3 days ago
Build. You’ll have your fingerprints all over DoorDash’s next big business. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy and hiring to stocking shelves and negotiating with suppliers. Strategize. From first principles, you’ll develop the optimal strategy for DoorDash Essentials to best serve our customers. Analyze. You’ll assess the operational and financial impacts of your decisions, and iterate based on data.  Lead and collaborate. You’ll work with a cross-functional team, including engineering, product, design, operations, finance, and marketing to build this new line of business for DoorDash.

Security Compliance Analyst

iManage
Chicago
3 days ago
+44
Managing oversight and execution over corporate security controls. Defining and reporting against Security KPIs. Testing against security standards. Driving significant cross-business unit security projects to completion. Providing oversight of customer security due diligence process. Conducting architecture reviews / threat modeling of critical engineering proposals.

Principal Architect

Support Engineer

Cloud Services Specialist

Senior Systems Engineer

IT Systems Administrator

Manager, Service Desk

Office Manager

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VP of Customer Success

Buildout, Inc.
Chicago
3 days ago
+17
As the Vice President of Customer Success, you will be responsible for deeply understanding our customers' needs and putting processes in place to ensure our customers are successful. By managing the entire customer journey, including onboarding, implementation, training, customer success, customer support, professional services, renewal, and advocacy, you will directly impact the overall customer experience and our ability to grow and scale Buildout.

Product Support Specialist I

Vail Systems, Inc.
Chicago
3 days ago
+27
Vail Systems is seeking a Product Support Specialist "I" for our RACC Client Services department. We are seeking a motivated and team-oriented person to handle day-to-day assignments within Vail's new Product Development Division. We'd like to know if you think you could be part of this team. You can if you:

Manager Information Technology, Scheduling

Ensono
West Suburbs
3 days ago
+38
Selects, develops and evaluates staff to ensure efficient operation of the function. Responsible for directing and executing day-to-day operations. Oversees delivery of services or functions of the group in accordance with organizational objectives. Recommends and implements operational improvements. Participates in annual budget process, periodic forecasting, and periodic analysis of operations performance.

Sr. Client Success Manager

Manager, IT Business Solutions

Senior Mainframe DB2 Physical Systems Programmer

Senior Mainframe Solution Architect

Director, Global Capacity Management (Mainframe/Distributed Systems)

Client Partner

MQ System Programmer

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SR SOLUTION ARCHITECT

Cat Digital
Chicago
3 days ago
+38
JOB PURPOSE:  The Solutions Architect will develop E2E Solutions architecture for broad range of CAT digital solutions covering integration with CAT internal systems and external partners. They will serve as a subject matter expert and as a trusted digital strategy advisor to technology and executive leadership.

SR. IT CONTROLS CONSULTANT

SERVICE LEVEL MANAGER II

PIM ADMIN / IT DEVELOPER

IT Engineer I

VelocityEHS
Chicago
4 days ago
+33
The VelocityEHS IT Team is a close-knit, active department where there’s never a dull moment. We work very hard, but we also go to partner events, tech conferences, work in an agile ever-changing environment, and touch new technologies every year. An Information Technology Engineer is expected to maintain, repair, and troubleshoot desktop hardware and software packages while working directly with the IT manager to proactively identify IT weaknesses and assist in engineering and implementing new technologies and solutions to remedy them. A focus on communication, quality and teamwork are core aspects of this position and success is measured not just on completion of tasks, but also on the employee’s ability to integrate them into their day-to-day work. 

Lead Systems Software Engineer

Discover
North Suburbs
4 days ago
+43
Designs and tests vended software and non-vended solutions. Works closely with staff for training and mentoring opportunities. Supports and maintains software installations and hardware systems—lifecycle management, change management, request management, and incident management. Consults with the customer base to gather requirements for solution set.

Lead Network Management Analyst

Lead Cybersecurity Analyst ( Vulnerability Management and Phishing)

Lead Cybersecurity Analyst

Lead BT Risk & Compliance Analyst-IHM

Systems Analyst (Metadata)

Lead Data Support Analyst-IHM

Lead Network Engineer

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Order Entry Specialist

SPINS LLC
Chicago
4 days ago
+25
 Ensure all orders and amendments are processed accurately and in a timely manner. Assist in developing best practices and procedures in the order entry/ contract management role. Manage customer orders to ensure they meet SPINS’s terms and conditions. Ensure order entry reports are reviewed daily and proper action is taken to resolve order issues (Reports: Open Orders, Cancellations, Blocked orders). Understand sales objectives and SPINS products to more accurately process orders. Handle escalations which can include e-mail/phone calls from Sales/ Fulfillment/ Finance. Escalate issues to team leads and team mangers as needed. Assist Financial Systems Team in identifying and building out enhancements to Salesforce/Steelbrick CPQ. Define and meet key Service Level Agreements to increase transparency and reliability of function.

Sales Director, Pharmacy Solutions

Lumere
Chicago
1 week ago
+42
The Director will work across Lumere’s functional departments to help define, develop and deliver pharmacy solutions that differentiate Lumere from the competition. S/he must be comfortable acting as a Player-Coach, with a proven record of achievement in helping customers realize success in their medication use analytics across the system and the continuum of care. 

System Integration Analyst

GTreasury
North Suburbs
1 week ago
+14
GTreasury is currently looking to hire a System Integration Analyst to join our growing global team! Working under the direct supervision of the Manager, System Integration, this position is a project team member for clients and their banks when configuring payments, connectivity, and other integrations in the GTreasury software. In this role, you will work closely with clients and with your colleagues on the GTreasury project team to execute the scope of the implementation, build any in-country requirements, and conduct file format testing, in order to implement the most efficient solution for the client. 

Restaurant Success Manager - Toast Payroll

Toast
Chicago
1 week ago
+53
As a Restaurant Success Manager, you will operate as a key customer advocate for clients in your assigned territory. Using customer empathy and a consultative approach, you will drive customer satisfaction and measure success based upon a number of key performance indicators (KPIs): customer NPS, expansion revenue, retention, and referral revenue. As a pivotal internal and external stakeholder, you will partner with the Sales, Support, Services, Product and Finance teams to meet all customer needs. 

Administrative Coordinator : A Masterful Composer…

Entara
Chicago
1 week ago
+14
Our Administrative Coordinator will be required to focus his/her energy in a few primary areas: Office Management, Recruitment Coordination, and Talent Programming/Events. Our ideal candidate has a true passion for helping others and has expressed that in a variety of environments which flexed their organizational muscles, demanded exceptional communication, and stretched their time management skills. If you have the mindset that no task is too menial, no obstacle is insurmountable, and every individual should be treated with value, then you might be the Coordinator we’ve been looking for!

Overnight Dispatch (Remote): WANTED: A Midnight Al…

Entara
Chicago
1 week ago
+14
EMBARK ON YOUR JOURNEY We invite you to join Entara and start your journey as one of our fully-remote, Overnight Dispatchers! This entry level position is tasked with holding down the fort for our Managed Services team and sounding the alarm for client issues that need immediate resolution. While our dispatchers don’t need to be very technical, they are masters of following process—crossing every t and dotting every i. They have an impeccable

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $42,751
Min: $28K
Max: $62K
Operations Associate $50,501
Min: $30K
Max: $85K
Office Manager $53,879
Min: $20K
Max: $102K
Technical Support $58,870
Min: $36K
Max: $123K
Desktop Support $61,841
Min: $45K
Max: $102K
Sales Operations Analyst $66,788
Min: $40K
Max: $150K
Business Analyst $73,798
Min: $35K
Max: $180K
Customer Support Manager $74,166
Min: $37K
Max: $130K
Client Success Manager $78,815
Min: $37K
Max: $151K
Operations Manager $83,842
Min: $41K
Max: $150K
Business Intelligence Analyst $83,996
Min: $45K
Max: $135K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,252
Min: $67K
Max: $135K
Sales Operations Manager $95,537
Min: $70K
Max: $167K
Director of Customer Success $122,477
Min: $70K
Max: $190K
Director of Operations $128,268
Min: $82K
Max: $220K
Vice President of Operations $180,765
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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