Chicago Tech Jobs and Startup Jobs

33

Client Support Lead

Lumere
Chicago
1 day ago
+42
Lumere, a GHX company, is an organization comprised of clinicians, researchers, pharmacists and strategic thought leaders focused on helping health systems eliminate unwarranted clinical variation and cut unnecessary costs—specifically related to device and drug selection and utilization. As Client Support Lead, you will be responsible for providing white-glove client support to our end-users. You’ll manage customer requests end-to-end,

SQL Server Database Administrator

Vail Systems, Inc.
Chicago
1 day ago
+27
You will provide physical database support for SQL Server databases, ensuring the integrity and availability of the database. You are responsible for monitoring, analysis, and performance tuning at both the system and application levels. As part of the Database Administration team, you will work on a team that utilizes high availability solutions to support Vail's SIP phone platform hosting systems. You will help to ensure that all solutions of application and business issues are secure, compliant, and adhere to the minimum-security baselines set forth by Vail Systems. You will be using your T-SQL skills to create a data-access layer capsules business logic for best performance. You will participate in a 24/7 on-call support rotation.

Support Director

Productive Edge
Chicago
2 days ago
+34
Spend time as an integral member of the leadership team, leading a team to continue building robust enterprise support processes and procedures in a global environment. Collaborate directly with the Managing Partner and VP of Engineering to drive technical support change and continued team growth and development. Interface with key stakeholders to identify trends and adapt to a nimble technology, environment, and retail industry.  Evaluate technology solutions to make informed recommendations. Utilize skills in Jira/Service Desk, or similar support technologies. Leverage application performance monitoring (APM) experience. (i.e. New Relic, rackspace). Manage internal and external technology dependencies and risks, create contingency plans for critical technologies. Ensure that SLAs are met and that quality targets are reached and maintained. Compile reports on SLA and Customer Satisfaction metrics by Customer, ensuring we have visibility the top issues each client is facing. Work closely with the product team, ensuring that product feature requests are logged and worked regularly with the product team.

Network Cloud Architect

3Cloud
Chicago
2 days ago
+25
We are looking for a motivated self-starter that wants to grow as we grow. As an Azure Architect, your primary responsibility will be to ensure client success with Azure. You will be responsible for the analysis, design and planning of infrastructure and architecture of solutions in Azure, and other related technologies. The role is a technical client-facing role that will be accountable for the end-to-end client cloud deployment experience. The ideal candidate will have experience in client-facing roles and have success leading technical discussions with senior executives that drive key decisions and implementation.

VP of Customer Success

Buildout, Inc.
Chicago
3 days ago
+17
As the Vice President of Customer Success, you will be responsible for deeply understanding our customers' needs and putting processes in place to ensure our customers are successful. By managing the entire customer journey, including onboarding, implementation, training, customer success, customer support, professional services, renewal, and advocacy, you will directly impact the overall customer experience and our ability to grow and scale Buildout.

Product Support Specialist I

Vail Systems, Inc.
Chicago
3 days ago
+27
Vail Systems is seeking a Product Support Specialist "I" for our RACC Client Services department. We are seeking a motivated and team-oriented person to handle day-to-day assignments within Vail's new Product Development Division. We'd like to know if you think you could be part of this team. You can if you:

SR SOLUTION ARCHITECT

Cat Digital
Chicago
3 days ago
+38
JOB PURPOSE:  The Solutions Architect will develop E2E Solutions architecture for broad range of CAT digital solutions covering integration with CAT internal systems and external partners. They will serve as a subject matter expert and as a trusted digital strategy advisor to technology and executive leadership.

SR. IT CONTROLS CONSULTANT

SERVICE LEVEL MANAGER II

PIM ADMIN / IT DEVELOPER

IT Engineer I

VelocityEHS
Chicago
4 days ago
+33
The VelocityEHS IT Team is a close-knit, active department where there’s never a dull moment. We work very hard, but we also go to partner events, tech conferences, work in an agile ever-changing environment, and touch new technologies every year. An Information Technology Engineer is expected to maintain, repair, and troubleshoot desktop hardware and software packages while working directly with the IT manager to proactively identify IT weaknesses and assist in engineering and implementing new technologies and solutions to remedy them. A focus on communication, quality and teamwork are core aspects of this position and success is measured not just on completion of tasks, but also on the employee’s ability to integrate them into their day-to-day work. 

Order Entry Specialist

SPINS LLC
Chicago
4 days ago
+25
 Ensure all orders and amendments are processed accurately and in a timely manner. Assist in developing best practices and procedures in the order entry/ contract management role. Manage customer orders to ensure they meet SPINS’s terms and conditions. Ensure order entry reports are reviewed daily and proper action is taken to resolve order issues (Reports: Open Orders, Cancellations, Blocked orders). Understand sales objectives and SPINS products to more accurately process orders. Handle escalations which can include e-mail/phone calls from Sales/ Fulfillment/ Finance. Escalate issues to team leads and team mangers as needed. Assist Financial Systems Team in identifying and building out enhancements to Salesforce/Steelbrick CPQ. Define and meet key Service Level Agreements to increase transparency and reliability of function.

Sales Director, Pharmacy Solutions

Lumere
Chicago
1 week ago
+42
The Director will work across Lumere’s functional departments to help define, develop and deliver pharmacy solutions that differentiate Lumere from the competition. S/he must be comfortable acting as a Player-Coach, with a proven record of achievement in helping customers realize success in their medication use analytics across the system and the continuum of care. 

System Integration Analyst

GTreasury
North Suburbs
1 week ago
+14
GTreasury is currently looking to hire a System Integration Analyst to join our growing global team! Working under the direct supervision of the Manager, System Integration, this position is a project team member for clients and their banks when configuring payments, connectivity, and other integrations in the GTreasury software. In this role, you will work closely with clients and with your colleagues on the GTreasury project team to execute the scope of the implementation, build any in-country requirements, and conduct file format testing, in order to implement the most efficient solution for the client. 

Restaurant Success Manager - Toast Payroll

Toast
Chicago
1 week ago
+53
As a Restaurant Success Manager, you will operate as a key customer advocate for clients in your assigned territory. Using customer empathy and a consultative approach, you will drive customer satisfaction and measure success based upon a number of key performance indicators (KPIs): customer NPS, expansion revenue, retention, and referral revenue. As a pivotal internal and external stakeholder, you will partner with the Sales, Support, Services, Product and Finance teams to meet all customer needs. 

Administrative Coordinator : A Masterful Composer…

Entara
Chicago
1 week ago
+14
Our Administrative Coordinator will be required to focus his/her energy in a few primary areas: Office Management, Recruitment Coordination, and Talent Programming/Events. Our ideal candidate has a true passion for helping others and has expressed that in a variety of environments which flexed their organizational muscles, demanded exceptional communication, and stretched their time management skills. If you have the mindset that no task is too menial, no obstacle is insurmountable, and every individual should be treated with value, then you might be the Coordinator we’ve been looking for!

Overnight Dispatch (Remote): WANTED: A Midnight Al…

Entara
Chicago
1 week ago
+14
EMBARK ON YOUR JOURNEY We invite you to join Entara and start your journey as one of our fully-remote, Overnight Dispatchers! This entry level position is tasked with holding down the fort for our Managed Services team and sounding the alarm for client issues that need immediate resolution. While our dispatchers don’t need to be very technical, they are masters of following process—crossing every t and dotting every i. They have an impeccable

Customer Support Specialist

Jobba Trade Technologies, Inc.
Chicago
1 week ago
+12
Who We Are Jobba Trade Technologies, Inc., a Chicago-based tech firm, provides practical technology to help construction companies execute and improve their business. We are a fast-moving, growing company with a serious need to build on our strong team. We are looking for one Customer Support Specialist in our downtown Chicago office. What You’ll Do We believe the success of our company is built on consistent, positive customer experiences.

Systems Solutions Architect

Toast
Chicago
1 week ago
+53
Reporting to the Senior Manager of Business Systems Architecture and Integrations, the Systems Solutions Architect will provide expertise in process design, data architecture and platform lifecycle /development solutions for all of Toast’s Business Systems teams. The Systems Solutions Architectwill be responsible for facilitating and executing high quality and scalable stakeholder deliverables within an Agile development environment. 

NetSuite Administrator

Toast
Chicago
1 week ago
+53
Reporting to the Business Systems Manager, G&A the NetSuite Administrator administers, supports and maintains Toast's NetSuite platform and users. The Netsuite Administrator will be responsible for maintaining and developing the NetSuite platform and external integrations and function as a key contributor to many high value business initiatives for the Toast Business Systems team. They will work closely with the Accounting and Finance teams to ensure the highest level of data accuracy and in maintaining and improving the functionality of various financial systems. The NetSuite Administrator will apply proven communication, analytical and problem-solving skills to help maximize the benefit of Toast’s financial systems to the organization.

Salesforce Administrator

Toast
Chicago
1 week ago
+53
Toast Overview: We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep

Bilingual Customer Service Specialist, Toast Payro…

Toast
Chicago
1 week ago
+53
As a Customer Service Specialist, you will be the first point of contact for our clients’ HRIS and Payroll needs. As the foundation of our services team, you will address client questions and concerns using an empathetic and consultative approach. Through mentorship and coaching, you will become a product expert, educating our clients on the best way to utilize our system for their business needs.

Customer Service Specialist, Toast Payroll

Toast
Chicago
1 week ago
+53
As a Customer Service Specialist, you will be the first point of contact for our clients’ HRIS and Payroll needs. As the foundation of our services team, you will address client questions and concerns using an empathetic and consultative approach. Through mentorship and coaching, you will become a product expert, educating our clients on the best way to utilize our system for their business needs.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $42,751
Min: $28K
Max: $62K
Operations Associate $50,501
Min: $30K
Max: $85K
Office Manager $53,879
Min: $20K
Max: $102K
Technical Support $58,870
Min: $36K
Max: $123K
Desktop Support $61,841
Min: $45K
Max: $102K
Sales Operations Analyst $66,788
Min: $40K
Max: $150K
Business Analyst $73,798
Min: $35K
Max: $180K
Customer Support Manager $74,166
Min: $37K
Max: $130K
Client Success Manager $78,815
Min: $37K
Max: $151K
Operations Manager $83,842
Min: $41K
Max: $150K
Business Intelligence Analyst $83,996
Min: $45K
Max: $135K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,252
Min: $67K
Max: $135K
Sales Operations Manager $95,537
Min: $70K
Max: $167K
Director of Customer Success $122,477
Min: $70K
Max: $190K
Director of Operations $128,268
Min: $82K
Max: $220K
Vice President of Operations $180,765
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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